Chamberlain WD850KEVG Manual
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Chamberlain WD850KEVG Manual

1hps belt drive battery backup garage door opener
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*
1hps
Belt Drive
Battery Backup
Garage Door Opener
Model WD850KEVG
FOR RESIDENTIAL USE ONLY
* Horsepower similar (hps) designates that this garage
door opener system meets Chamberlain's pulling force
specification for a 1 horsepower garage door opener.
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ The door WILL NOT CLOSE unless the Protector System
properly aligned.
■ Periodic checks of the garage door opener are required to ensure safe operation.
■ The model number label is located on the left side panel of your garage door
opener.
■ This garage door opener is compatible with MyQ
accessories.
■ DO NOT install on a one-piece door if using devices or features providing
unattended close. Unattended devices and features are to be used ONLY with
sectional doors.
. .
®
is connected and
®
and Security+2.0™
Write down the following information for
future reference:
Model Number:
Serial Number:
Date of Purchase:
CONTENTS
Preparation . . . . . . . . . . . . . . . .1-4
Assembly . . . . . . . . . . . . . . . . .5-9
Installation . . . . . . . . . . . . . . 10-19
Install the Door Control . . . . . . 20-21
®
. . 22-25
Power. . . . . . . . . . . . . . . . . . 26-27
Adjustments . . . . . . . . . . . . . 28-30
Battery Backup. . . . . . . . . . . . 31-32
Operation . . . . . . . . . . . . . . . . . 33
Features . . . . . . . . . . . . . . . . . . 34
Door Control . . . . . . . . . . . . . 35-36
Remote Control . . . . . . . . . . . 36-37
To Erase the Memory . . . . . . . . . 37
Maintenance . . . . . . . . . . . . . . . 39
Troubleshooting. . . . . . . . . . . 40-41
Accessories. . . . . . . . . . . . . . . . 42
Warranty. . . . . . . . . . . . . . . . . . 43
Repair Parts . . . . . . . . . . . . . 44-45
Notes . . . . . . . . . . . . . . . . . . . . 46
www.chamberlain.com
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196

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  • Page 1: Table Of Contents

    Model Number: www.chamberlain.com Serial Number: The Chamberlain Group, Inc. * Horsepower similar (hps) designates that this garage Date of Purchase: 845 Larch Avenue door opener system meets Chamberlain’s pulling force Elmhurst, Illinois 60126-1196 specification for a 1 horsepower garage door opener.

  • Page 2: Preparation

    Preparation Safety Symbol and Signal Word Review Check the Door This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
  • Page 3 Preparation Additional Items You May Need: Tools Needed Survey your garage area to see if you will need any of the following items: (2) 2X4 PIECES OF WOOD May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors.
  • Page 4 Preparation Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual.
  • Page 5 Preparation Hardware ASSEMBLY INSTALLATION Bolt Bolt Self-Threading Screw Lag Screw 5/16"-9x1-5/8" (4) 1/4"-20x1-3/4" 1/4"-14x5/8" (2) Clevis Pin 5/16"x1-1/2" Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Threaded Shaft with Hex Bolt 5/16"-18x7/8" (4) Spring Carriage Bolt Wing Nut 1/4"-20 (2) Trolley Nut 1/4"-20x1/2"...

  • Page 6: Assembly

    Assembly STEP 1 Assemble the rail and install the trolley SLIDE TO STOPS To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the ON TOP AND rail. SIDES OF Outer Trolley “U” BRACKET To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...
  • Page 7 Assembly Bolts (Mounted in the STEP 2 Fasten the rail to the motor unit garage door opener) “U” Bracket Bolt 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Cover Protection 1.
  • Page 8 Assembly CORRECT STEP 3 Install the idler pulley Rail Tab 1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12" (30 cm) of belt through the window. Keep the ribbed side toward the rail, and allow it to hang until Assembly Step 4.
  • Page 9 Assembly STEP 4 Install the belt Figure 1 1. Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the Trolley Connector pulley. Figure 2 2. Hook the trolley connector into the retaining slot on the trolley as shown (Figure 1). 3.
  • Page 10 Assembly STEP 5 Tighten the belt STEP 6 Install the sprocket cover 1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. Remove the screwdriver. 2.

  • Page 11: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 9. Install wall-mounted garage door control: 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An within sight of the garage door.
  • Page 12 Installation STEP 1 Determine the header bracket location OPTIONAL CEILING MOUNT Header Wall FOR HEADER BRACKET Vertical Centerline of Garage Door Structural Supports Unfinished Ceiling To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 13 Installation STEP 2 Install the header bracket OPTION B CEILING INSTALLATION You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the 1. Extend the vertical centerline onto the ceiling as shown. instructions which will work best for your particular requirements.
  • Page 14 Installation STEP 3 Attach the rail to the header bracket STEP 4 Position the garage door opener 1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
  • Page 15 Installation STEP 5 Hang the garage door opener 1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener. 2. Make sure the garage door opener is aligned with the header bracket. Measure the distance from each side of the garage door opener to the support bracket.
  • Page 16 Installation STEP 6 Install the light bulbs STEP 7 Attach the emergency release rope and handle To prevent possible OVERHEATING of the end panel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light If possible, use emergency release handle to disengage trolley ONLY when garage door is bulbs.
  • Page 17 Installation Metal or light weight doors using a vertical angle iron brace between the door panel support and STEP 8 Install the door bracket the door bracket: Drill 3/16" fastening holes. Secure the door bracket using the two 1/4"-14x5/8" self threading screws.
  • Page 18 Installation Header Wall STEP 8 Install the door bracket (continued) 2x4 Support (Finished Ceiling) OPTION B ONE-PIECE DOORS Header Bracket 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. Metal Doors: Door Bracket Drill 3/16"...
  • Page 19 Installation STEP 9 Connect the door arm to the trolley CORRECT INCORRECT Straight Installation will vary according to the garage door type. Follow the instructions which apply to your door. Straight Door Curved Door Arm OPTION A Curved SECTIONAL DOORS Door Door (Groove...
  • Page 20 Installation CORRECT STEP 9 Connect the door arm to the trolley (continued) INCORRECT OPTION B ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Straight Door Straight 1. Close the door. Disconnect the trolley by pulling the emergency release handle. Door Arm 2.

  • Page 21: Install The Door Control

    ® GANG BOX up to 2 MyQ door controls. NOTE: Older Chamberlain door controls and third party products are not DRYWALL compatible. Install the door control within sight of the door at a minimum height of 5 feet (1.5 m) where small children Drywall Anchor cannot reach, and away from the moving parts of the door.
  • Page 22 Installation STEP 11 Wire the door control to the garage door opener STEP 12 Attach the warning labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. HARDWARE 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.

  • Page 23: Install The Protector System

    Installation ® HARDWARE STEP 13 Install the Protector System Carriage Bolt Wing Nut 1/4"-20x1/2" 1/4"-20 Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing The safety reversing sensors can be attached to the door track, the wall, or the floor. The sensors should sensor.
  • Page 24 Installation ® OPTION C STEP 13 Install the Protector System (continued) FLOOR INSTALLATION OPTION B WALL INSTALLATION Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. 1. Carefully measure the position of both sensor brackets so they will be the same distance from the If additional clearance is needed an extension bracket (not provided) or wood blocks can be used.
  • Page 25 Installation STEP 14 Wire the Safety Reversing Sensors Staple If your garage already has wires installed for the safety reversing sensors, proceed to page 25. HARDWARE Insulated Staple (Not Shown) 7/16" (11 mm) OPTION A INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples.
  • Page 26 Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed Safety reversing OPTION B wires PRE-WIRED INSTALLATION 7/16" sensor wires (11 mm) 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.

  • Page 27: Power

    Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect power OPTION A TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: OPTION B Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE PERMANENT WIRING...
  • Page 28 Installation IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: STEP 16 Aligning the safety reversing sensors 1. Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. 2.

  • Page 29: Adjustments

    Adjustments Introduction One-Piece Doors Only When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.
  • Page 30 Adjustments PROGRAMMING BUTTONS STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. DOWN Button Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 31 Adjustments ® STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 32: Battery Backup

    Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance. Use ONLY Chamberlain part # 41A6357-1 for replacement battery. DO NOT dispose of battery in fire. Battery may explode. Check with local codes for disposal instructions.
  • Page 33 Battery Backup Charge the Battery Battery status LED The battery charges when the garage door opener is plugged into a 120Vac electrical outlet that has NOTE: The Battery Status LED is most visible with the garage door opener light off. Battery does not power and requires 24 hours to fully charge.

  • Page 34: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 9. After ANY adjustments are made, the safety reversal system MUST be tested. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate 10.

  • Page 35: Features

    The battery backup system allows access in and out of your garage, even when the power is out. When NOTE: Older Chamberlain remote controls, door controls, and third party products are not compatible. the garage door opener is operating on battery power, the garage door opener will run slower, the light ®...
  • Page 36 Operation Using your Garage Door Opener MULTI-FUNCTION CONTROL PANEL FEATURES The garage door opener can be activated through a wall-mounted door control, remote control, wireless PUSH BAR ® keyless entry or MyQ accessory. Press the push bar to open or close the door. The garage door opener can be activated through a wall-mounted door control, remote control, or LIGHTS wireless keyless entry.

  • Page 37: Remote Control

    Your remote control has been programmed at the factory to operate with your garage door opener. LOCK Older Chamberlain remote controls are NOT compatible, see page 42 for compatible accessories. The LOCK feature is designed to prevent activation of the garage door opener from remote controls Programming can be done through the door control or the learn button the garage door opener.

  • Page 38: To Erase The Memory

    Operation Remote Control (continued) To Erase the Memory PROGRAM A REMOTE CONTROL USING THE LEARN BUTTON ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1. Locate the Learn Button. 1. Press and hold the LEARN button on garage door opener until the learn LED goes out 2.

  • Page 39: To Open The Door Manually

    Operation To Open the Door Manually To prevent possible SERIOUS INJURY or DEATH from a falling garage door: If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

  • Page 40: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 28. Test the safety reversal system. Adjust if necessary, see page 30. To prevent possible SERIOUS INJURY or DEATH: EVERY YEAR NEVER allow small children near batteries.

  • Page 41: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow (es) Flash(es) The garage door opener will not close and the light bulbs flash. Safety sensors are not installed, connected, or wires may be cut.
  • Page 42 Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Flash Down Arrow Flash (es) (es) Door is moving stops or reverses. Manually open and close the door. Check for binding or obstructions, such as a broken spring or door lock, correct as needed. If the door is binding or sticking contact a trained door systems technician. If door is not binding or sticking attempt to reprogram travel (refer to page 29).

  • Page 43: Accessories

    Remote Control: 7702CB Outside Quick Release: (Optional) For safety reversing The Garage Door Opener Surge Works with ALL Chamberlain Required for a garage with NO sensor installation onto the wall Protector is designed to protect openers from 1993-present. access door.

  • Page 44: Warranty

    CHAMBERLAIN LIMITED WARRANTY ® The Chamberlain Group, Inc. (“Seller”) warrants to the fi rst retail purchaser of this product, for the residence ® in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specifi...

  • Page 45: Repair Parts

    Repair Parts Rail Assembly Parts Installation Parts Description Part Number Description Part Number Belt 41A5250 Curved Door Arm 178B35 Pulley 144C54 Door Bracket with 41A5047-1 Clevis Pin and Fastener Master Link 4A1008 Emergency Release 41A2828 Rail 41A5665 Rope and Handle Trolley Assembly 41C5141-2 Header Bracket with...
  • Page 46 Repair Parts Description Part Number Sprocket and Sprocket Cover with Screws 041C1751 Garage Door Opener Parts End Panel with Light Socket 41D7639 Light Lens 041D7570 Light Socket 41C279 Transformer 41A7635 Cover 041A7620-15 Motor with Travel Module 41D1739-1 End Panel for Receiver Logic Board with Light Socket 41D7638 Receiver Logic Board 045DCT125...

  • Page 47: Notes

    Notes...
  • Page 48 © 2015, The Chamberlain Group, Inc. 114A4849B All Rights Reserved...

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