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TROUBLESHOOTING
Because rice varieties may vary in their make-up, results may
differ. Below are some troubleshooting tips to help you achieve the
desired consistency.
PROBLEM
Rice is too dry/hard
If your rice is dry or hard/chewy when the rice
after cooking.
cooker switches to WARM mode, additional
water and cooking time will soften the rice.
Depending on how dry your rice is, add ½ to
1 cup of water and stir through. Close the lid
and press the "COOK" button. When rice
cooker switches to warm mode, open the lid
and stir the rice to check the consistency.
Repeat as necessary until rice is soft and
moist.
Rice is too moist/soggy
If your rice is still too wet or soggy when the
after cooking.
rice cooker switches to warm mode, use the
rice paddle to stir the rice. This will redistribute
the bottom (moistest) part of the rice as well
as release excess moisture. Close the lid and
allow to remain on warm mode for 10-30
minutes as needed, opening the lid and
stirring periodically to release excess moisture.
SOLUTION
13
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