Troubleshooting; Guarantee; Terms Of Guarantee; Conditions Of Guarantee - Triride BASE User Manual And Maintenance

TRIRIDE s.r.l.

15. TROUBLESHOOTING

PROBLEM
Triride console does not switch on
Excessive vibration is experienced during
use
The control console switches on but the
device will not start
If you do not solve the problem, contact your dealer or the Triride service center.

16. GUARANTEE

16.1 Terms of Guarantee

TRIRIDE S.R.L. guarantees all rigid and structural components against material defects for the original
registered owner for a period of two (2) years from receipt of the device.
TRIRIDE S.R.L. guarantees the battery and battery charger against material defects for the original
registered owner for a period of one (1) year from receipt of the device.
The battery is a consumable material.

16.2 Conditions of Guarantee

Consumable materials (except the battery, which has a guarantee of 1 year) are excluded from the
guarantee, except in case of early wear due to an original factory defect. These elements include tires,
handlebars, brake cables, motor bearings and similar parts.
For problems that can be managed under the guarantee, TRIRIDE S.R.L. recommends contacting the
reseller/distributor that sold and delivered Triride.
TRIRIDE S.R.L. will not be held responsible if Triride malfunctions due to inadequate warehouse storage or
improper use.
ManUso_TRIRIDE_eng_r06
USER MANUAL AND MAINTENANCE
PROBABLE CAUSE
Battery discharged
The battery is not
inserted correctly
The battery is not
turn ON
The fixing screws in
the arms may be loose
Incorrect connection
of motor to control
unit (Error info 03)
Speed level set on
zero (0)
20/07/2020
SOLUTION
Recharge
Remove and reinstall the battery,
locking with the key
Before switching on the Display
ensure the battery is turned on
Tighten the screws
Check that the connection is
Secure
Increase the speed level (1-5)
Pag. 43 di 49