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OUTDOOR SOL-ARK 12K INSTALL GUIDE & OWNER'S MANUAL
SPEC SHEET ........................................................................................................................................................................................ 5
WIRE GAUGE GUIDE (COPPER) .......................................................................................................................................................... 7
WIRING DIAGRAMS ........................................................................................................................................................................... 8
GUI SCREENS ................................................................................................................................................................................... 16
PHYSICAL INSTALLATION ................................................................................................................................................................. 18
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WI-FI / INTERNET CONNECTION ...................................................................................................................................................... 25
PROGRAMMING GUIDE ................................................................................................................................................................... 30
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INSTALL TIPS .................................................................................................................................................................................... 39
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BATTERIES.................................................... ...................................................................................................................................... 40
PARALLEL SYSTEMS ......................................................................................................................................................................... 43
TROUBLESHOOTING GUIDE ............................................................................................................................................................. 45
INSTALL VERIFICATION CHECKLIST ................................................................................................................................................... 48
SOL-ARK 12K LIMITED WARRANTY .................................................................................................................................................. 49
Contact Us
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12K ............................................................................................................................................ 23
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PHONE
EMAIL
WEBSITE
12K
OUTDOOR
OUTDOOR
st
October 21
, 2021
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1-972-575-8875 x2
SUPPORT@SOL-ARK.COM
WWW.SOL-ARK.COM
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  • Page 1: Table Of Contents

    OUTDOOR OUTDOOR SOL-ARK 12K INSTALL GUIDE & OWNER’S MANUAL SPEC SHEET ......................................5 OUTDOOR WIRE GAUGE GUIDE (COPPER) ................................7 WIRING DIAGRAMS ................................... 8 GUI SCREENS ....................................16 PHYSICAL INSTALLATION ................................. 18 ..................................18 ECIDING ACKUP IRCUITS OR M /GFI ) ..........
  • Page 2 CONSEQUENTIAL, OR INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE ENTIRELY AT THE USER'S RISK. Sol-Ark cannot be responsible for system failure, damages, or injury resulting from improper installation of their products.
  • Page 3 Solar PV+/PV- are UNGROUNDED. Note, you may ground PV Racking/Mounts, but doing so directly to the Sol-Ark will likely result in damage in the case of a direct lightning strike to the PV array. DO NOT connect the grid to the Load Output Breaker.
  • Page 4 CAT 5 cable for parallel communications g. Allen Key: for opening the user area of the system h. French Cleat: For wall mounting the Sol-Ark 12K i. WIFI Dongle: For software updates and remote monitoring (use M4x10 screws to hold in)
  • Page 5: Spec Sheet

    Spec Sheetf Spec Sheet October 21 , 2021...
  • Page 6 3 NM Neutral / Ground Busbars 26.5 IN Lbs 3 NM Cover Screws 26.5 IN Lbs 3 NM Battery Connection 90.0 IN Lbs 10 NM Do Not Use Impact Drivers to Tighten Any Fasteners on the Sol-Ark. October 21 , 2021...
  • Page 7: Wire Gauge Guide (Copper)

    Wire Gauge Guide (copper) 15.875mm (5/8in) 23.813mm (15/16in) PV input: 10AWG 4/0 AWG Max 2/0 AWG Max All AC Inputs/Outputs: 6-4AWG Small Limiter All Sensors: 20-24AWG Sensor CT Sensors: 10' Wire Included Large Inputs Batt Temp Sensor: 6' Wire Included Limiter 100A: 50mA RJ45 Cable: 7' Included (Extendable up to 20')
  • Page 8: Wiring Diagrams

    Wiring Diagrams These Single Line Diagrams (SLDs) are examples of common use-cases for Sol-Ark inverters. Sol-Ark does not provide custom diagrams; however, you may contact support@sol-ark.com for any questions about an existing SLD. October 21 , 2021...
  • Page 9 Diagram 2 Diagram 3 October 21 , 2021...
  • Page 10 Diagram 4 October 21 , 2021...
  • Page 11 Diagram 5 Diagram 2 Diagram 5 Diagram 1 October 21 , 2021...
  • Page 12 Diagram 6 October 21 , 2021...
  • Page 13 Diagram 7 October 21 , 2021...
  • Page 14 Diagram 8 October 21 , 2021...
  • Page 15 Diagram 9 October 21 , 2021...
  • Page 16: Gui Screens

    GUI Screens Main Menus Basic Setup October 21 , 2021...
  • Page 17 Battery Setup Grid Setup October 21 , 2021...
  • Page 18: Physical Installation

    • Set all Transf. Switches to the "GEN" position to complete setup • Transf. Switch = Optional. You may wire the "Load" output of the Sol-Ark 12K directly to a Main Lug breakers sub-panel rated for at least 50A (REFER TO WIRING DIAGRAMS SECTION)
  • Page 19: Single System Installs

    E. Using 2-3 screws + washers (choose screw length and surface type) to mount the French Cleat to the board/wall F. Mount Sol-Ark on the installed French Cleat / Ensure Sol-Ark is level and sits properly G. Add two screws for the bottom mount Integrating Batteries (Sol-Ark POWERED "OFF")
  • Page 20: Connecting Solar Panels

    Connecting Solar Panels A. Sol-Ark has DUAL MPPTs for two separate PV input pairs B. MAX PV input = 13kW (± 5%) / system | 6.5kW / MPPT | MAX 500V PV | MAX I /MPPT 25A (limiting to 20A) Damage will occur if PV V >...
  • Page 21: Integrating A Generator

    B. Must place the CT sensors so that they measure L1 and L2 of the generator's output, pointing arrows on the CT's towards the generator C. Sol-Ark contributes power above the "Power" value threshold to prevent overloading the generator D. This mode will auto-adjust the Gen Charge Amperage to avoid overloads...
  • Page 22: Integrating Sensors And Accessory Placement

    The signal comes from a normally open relay that closes when the Gen Start state is active CANbus & RS485 • To connect batteries to the Sol-Ark 12K via RJ45, you need to splice the end connecting to the Sol-Ark 12K • Use the middle two conductors •...
  • Page 23: Powering-Up And Testing The Sol-Ark 12K

    AC output. Pins 15 and 16 provide the 12V / 100mA signal power lost when the Sol-Ark shuts down using the front button. Emergency Stop Diagram (Only available on select hardware versions | Shown with TIGO TS4)
  • Page 24 A. Green = Grid (or Gen or AC Coupled) is Connected B. Off = grid is not Connected Normal A. Green = Sol-Ark 12K is working properly B. Off = Sol-Ark 12K is not working properly Alarm A. Red = Alarm, check the alarms menu B. Off = No alarms...
  • Page 25: Wi-Fi / Internet Connection

    A. Open the dongle enclosure and thread the ethernet cable through the hole and plug into the RJ45 port B. Reassemble the dongle housing and plug dongle into Sol-Ark and secure with screws If all is well, you will see solid red and green lights C.
  • Page 26 Create an Account and Sign In After filling the form click “Create Account” Add a Plant Scan the QR code on the dongle while plugged in Make sure to pick a unique On Plant Type, ALWAYS plant name. (I.E.“Last Name, select Energy Storage (DC First four of Address”) coupling).
  • Page 27 You will receive confirmation once connection is established It takes about 60sec for the lights to turn on after setup LED: Connected to Sol-Ark and has power Green LED: Connected to Internet and Server Flashing Green LED: Connected to router but not...
  • Page 28: Ip Address Setup Instructions (Pc Or Smart Phone)

    Start Monitoring The Data Attention This screen If you are installing parallel is the real systems, DO NOT create a time view plant for each inverter. Create one plant for the Master unit and then use the browser version of PowerView (mysol-ark.com).
  • Page 29 *YOU MUST STILL CREATE AN ACCOUNT VIA THE POWER VIEW APP* Save Your Information If Successful you should see a Red and Green light on the Dongle showing a successful connection. Red LED: Connected to Sol-Ark and has power. Green LED: Connected to Internet and Server Flashing Green...
  • Page 30: Programming Guide

    Programming Guide Brightness Beep Sol-Ark Menus Auto Dim AM/PM Time Sync Hour Minute Year Second Month Display Solar Arc Fault ON Time Gen Peak Shaving Advanced Grid Peak Shaving Auto Detect Home Limit Sensors Factory Reset Clear Arc Fault Parallel...
  • Page 31: Main Screens (Touchscreen)

    Main Screens (Touchscreen) Detailed Volts View • Top row = Total power for column • Middle Row = Line 1/PV1 voltage, Amps, and Watts (note: PV Voltage not to exceed 500V) • Bottom Row = Line 2/PV2 voltage, Amps, and Watts (note: PV Voltage not to exceed 500V) •...
  • Page 32: Basic Setup

    Set the Sol-Ark's threshold to begin contributing power to keep the power drawn from the grid below the threshold. Gen Peak Shaving Set the threshold at which the Sol-Ark will contribute to the generator to prevent large loads overloading the generator. Parallel (connecting multiple systems) A.
  • Page 33: Battery Setup

    Battery Setup Batt Batt Capacity : enter the size of the battery bank connected to the system. Series = add Voltage | Parallel = add Amp-Hours Max A Charge : set the max charge rate for the batteries (This also sets PV →...
  • Page 34 B. The meaning of Smart Load OFF Batt and Smart Load ON Batt change in this mode Smart Load OFF Batt : The SOC at which the AC coupled Maximum combined input to Sol-Ark (AC+DC) inverter(s) are shut down when in off-grid mode •...
  • Page 35: Grid Setup

    When On-Grid, the AC-coupled inverter will always be on, and the will sell any extra power back to the grid. Limited To Home mode will not function with AC coupled PV arrays. C. To use the LOAD breaker for AC coupling grid tied inverter(s) You must select "For Micro Inverter Input"...
  • Page 36 Main Menu → System Settings → Grid Setup → Limiter → Grid Sell and the home’s consumption. A. This mode allows Sol-Ark 12K to sell back any excess power produced by the solar panels to the grid. Power source priority: 1.
  • Page 37 FreqVolt (UL 1741SA must be enabled in "Sell Control" tab) Puerto Rico Grid Compliance Settings: Kauai Grid Compliance Settings: HECO Grid Compliance Settings for O'ahu, Maui, Hawai'i: HECO Grid Compliance Settings for Lana'I and Moloka'i: PowFac Power Factor is programmable from 0.8 – 1.0 October 21 , 2021...
  • Page 38: Limiter Sensor Automatic Setup

    Suppressor installation • If your system was purchased with Lightning / EMP Hardening, the vast majority of protection is in the Sol-Ark. However, you also have EMP suppressors that get installed on the power cords of appliances that are connected to the transfer switch.
  • Page 39: Install Tips

    55-65Hz to work with any frequency generator. H. If you would like to use a wind turbine in conjunction with the Sol-Ark 12K, the turbine must have a 48V charge controller with a dump load to prevent overcharging the batteries. Connect the charge controller on the turbine to the battery bank the Sol-Ark is using, and the turbine will help charge the batteries.
  • Page 40: Batteries

    Batteries Battery Charging Information 4-Stage Charging The MPPT has a 4-stage battery charging algorithm for rapid, efficient, and safe battery charging. The figure below shows the stage sequence. MPPT Charging Algorithm Bulk Charge Stage In the Bulk Charge stage, the battery is not at a 100% state of charge and has not yet reached the Absorption voltage setpoint.
  • Page 41 Sol-Ark PCC-230 Battery Batt Capacity: 230Ah x #Parallel_Batteries Time Watts GridCharge (1 parallel = 4 Batt in series, 2 = 8 Batt, 3 = 12 Batt, 4 =16 Batt) 1:00AM 1500*Par_Batts Max A Charge: 100A x #Parallel_Batteries 5:00AM 1500*Par_Batts Max A Discharge: 100A x #Parallel_Batteries...
  • Page 42: Modbus/Rj45 Application Note

    • If you set Lithium batt = 00, the inverter is a slave, and 8bits data One stop bit, no parity the external device is the Master. I.E., Discover Lynk (CANBUS) Does not require termination Find our full list of currently supported battery communications at www.sol-ark.com/support. October 21 , 2021...
  • Page 43: Parallel Systems

    Phases B/C for 120V/208V installations only or more parallel 240V systems require different o Power up slaves first, then Master SW than comes with the Sol-Ark out of the box. ▪ You will get an F46 error Please give us a call to get the SW you need.
  • Page 44: Before Enabling Parallel Operation

    Tech Support for assistance D. Parallel systems REQUIRE a joint battery bank. If you do not have a battery, you can keep all Sol-Ark's out of parallel and set every System to Grid Sell Mode.
  • Page 45: Troubleshooting Guide

    Auto Gen-Start not working Check to make sure your generator is compatible with Auto Start Make sure that the Auto Gen Start wire is adequately connected to the Sol-Ark 12K and the generator Normal LED isn't on Sol-Ark 12K is in pass-through-only mode, only a Grid connection.
  • Page 46: Troubleshooting Phasing Issues

    Press and hold the escape button [] for 7-10 seconds Troubleshooting Phasing Issues If the Sol-Ark screen shows the above error, there is a phasing issue with your wiring, and it may cause overload faults (F18, F26, F34) even with the Load breaker off and WILL CAUSE DAMAGE if left unchecked.
  • Page 47: Sol-Ark 12K Error Codes

    Batteries are overly-discharged, or Lithium BMS has shut down. If battery settings are off, this can also happen. BMS communication fault Sol-Ark is programmed to BMS Lithium Battery Mode but cannot communicate with a BMS Gen_Volt_or_Fre_Fault Generator Voltage or Frequency went outside the allowable range...
  • Page 48: Install Verification Checklist

    For installer to complete AFTER the system is operational. The purpose is to protect the installer, homeowner, and inverter. 1. Is the 12K installed in a location where the LCD is protected from direct sunlight and has 6" clearance left and right for cooling (12" between parallel systems)? 2.
  • Page 49: Sol-Ark 12K Limited Warranty

    This warranty applies to the original Sol-Ark Product purchaser and is transferable only if the Product remains installed in the original use location. Please call Sol-Ark to let us know if you are selling your Home and give us name and contact of the new owner.

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