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Warranty Guidelines and Registration Process:

The staff at Sol-Ark thanks you for your business. In order to provide the highest level of support possible and to ensure
a complete history for each Sol-Ark warrantied, we need you, as the registered owner to complete the following steps to
activate your warranty. These forms must be completed and returned to us no later than 10 days after the system
powers up for the first time.
We have warranty registration instructions for both Installers and Do It Yourselfers (DIY) below. Please read the
information below carefully and return to us.
Sol-Ark Policies and Warranty Overview:
Once again, all criteria must be met for the warranty to be in effect.
1. A licensed electrician or licensed installer must wire the Sol-Ark per install specifications.
2. If you are a DIY customer, you must sign the attached Hold Harmless release. The Hold Harmless Agreement
states that you do not hold Sol-Ark LLC, liable for damage occurring from workmanship, injuries or property
damage as a result of improper wiring and or installation of the Sol-Ark System. This includes the current
installation and any future additions or enhancements to the system.
3. Registered owner, must register for the warranty with Name, address and who installed their system. IE, was
this a solar installer, electrician or an owner install / DIY project. If no installer is listed below, we will assume
this was a DIY project.
a. This information will help us expedite your support call.
4. Registered owner must complete, sign and send back via Email or registered mail the Sol-Ark 8K Install
Operational Verification.
a. This assures that you not only had a successful install but that you are familiar with the system, it's
features and proper use.
5. Registered owner will also sign Warranty Acknowledgement and return it with the other documentation listed
above.
a. This assures that you understand the warranty.
6. Once the system is powered up for the first time, you must register your system online with the provided WIFI
Dongle.
General Customer Install Information:
Customer Name: ___________________________
Customer Address: _________________________
City, State Zip: _____________________________
Best Phone Number: ________________________
Installer Name: ______________________________
Installers Business Address: ____________________
City, State Zip: _______________________________
Best Phone Number: __________________________

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Summary of Contents for sol-ark 8K

  • Page 1 Warranty Guidelines and Registration Process: The staff at Sol-Ark thanks you for your business. In order to provide the highest level of support possible and to ensure a complete history for each Sol-Ark warrantied, we need you, as the registered owner to complete the following steps to activate your warranty.
  • Page 2 This Warranty applies to the original Sol-Ark Product purchaser and is transferable only if the Product remains installed in the original use location. Please call Sol-Ark to let us know if you are selling your home and give us name and contact of the new owner.
  • Page 3 • Auto Gen-Start not working Check to make sure your generator is compatible with Auto Start Make sure that the Auto Gen Start wire is connected properly to the Sol-Ark 8K and the generator • Normal LED isn’t on Sol-Ark 8K is not working properly (Call us) •...
  • Page 4 Installer to complete after system is working. This protects installer, home owner, and inverter. 1. Is the 8K installed in a location protected from water and has 6” clearance left and right for cooling? Y/N 2. Are all the battery lugs tightened? Y/N 3.
  • Page 5 7. Did you program the correct battery charge voltages for your battery type? Y/N 8. Turn off the AC breaker so 8K is operating in off grid mode for several minutes. Are appliances still powered? Y/N 9. Turn off PV input, running only on batteries for several minutes. Are appliances still powered? Y/N 10.
  • Page 6 DO NOT install this product. Sol-Ark LLC., warrants the Sol-Ark 8K Inverter to be free from defects in materials and workmanship for a period of five years from the date the system is powered up for the first time in accordance with our warranty policies. Sol- Ark LLC., will repair or replace any item under the terms of this warranty provided the item is returned to the Sol-...
  • Page 7 Customer Name: ______________________ Customer Signature: ____________________________ Date: __-__-____ Warranty Verification Checklist: 1. Warranty Acknowledgement - Signed 2. Sol-Ark 8K Install Operational Verification – Filled out and signed 3. Online Dongle Registration – Completed 4. Hold Harmless Agreement - Signed 5. Send the above back via Email or by U.S. Mail (Certified Mail ensures delivery confirmation, we will send an...

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