Warranty Guidelines and Registration Process:
The staff at Sol-Ark thanks you for your business. In order to provide the highest level of support possible and to ensure
a complete history for each Sol-Ark warrantied, we need you, as the registered owner to complete the following steps to
activate your warranty. These forms must be completed and returned to us no later than 10 days after the system
powers up for the first time.
We have warranty registration instructions for both Installers and Do It Yourselfers (DIY) below. Please read the
information below carefully and return to us.
Sol-Ark Policies and Warranty Overview:
Once again, all criteria must be met for the warranty to be in effect.
1. A licensed electrician or licensed installer must wire the Sol-Ark per install specifications.
2. If you are a DIY customer, you must sign the attached Hold Harmless release. The Hold Harmless Agreement
states that you do not hold Sol-Ark LLC, liable for damage occurring from workmanship, injuries or property
damage as a result of improper wiring and or installation of the Sol-Ark System. This includes the current
installation and any future additions or enhancements to the system.
3. Registered owner, must register for the warranty with Name, address and who installed their system. IE, was
this a solar installer, electrician or an owner install / DIY project. If no installer is listed below, we will assume
this was a DIY project.
a. This information will help us expedite your support call.
4. Registered owner must complete, sign and send back via Email or registered mail the Sol-Ark 8K Install
Operational Verification.
a. This assures that you not only had a successful install but that you are familiar with the system, it's
features and proper use.
5. Registered owner will also sign Warranty Acknowledgement and return it with the other documentation listed
above.
a. This assures that you understand the warranty.
6. Once the system is powered up for the first time, you must register your system online with the provided WIFI
Dongle.
General Customer Install Information:
Customer Name: ___________________________
Customer Address: _________________________
City, State Zip: _____________________________
Best Phone Number: ________________________
Installer Name: ______________________________
Installers Business Address: ____________________
City, State Zip: _______________________________
Best Phone Number: __________________________
Need help?
Do you have a question about the 8K and is the answer not in the manual?
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