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FULL MANUAL HW-Q850A Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register...
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Dispose unwanted electronics through an approved recycler. To find plug out of the wall socket. Consequently, the power plug must be the nearest recycling location, go to our website:www.samsung.com/ easily and readily accessible at all times. recycling Or call, 1‐800‐SAMSUNG FCC NOTE (for U.S.A):...
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2. Keep these Instructions. 5. The battery used with this product contains chemicals that are 3. Heed all warnings. harmful to the environment. Do not dispose of the battery in the 4. Follow all instructions. general household trash. Do not expose the battery to excess heat, direct sunlight, or fire.
• For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) • To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care. • For more information about the wallmount or rubber-foot, see pages 28~30.
02 PRODUCT OVERVIEW Front Panel / Top Panel of the Soundbar Position the product so that the SAMSUNG logo is located on the top. (Multi Function) Button • In standby mode, press the (Multi Function) button to turn on the Soundbar.
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HDMI TO TV (eARC/ARC) Connect to the HDMI jack on a TV. (See page 16) • When disconnecting the power cable of the AC/DC power adaptor from a wall outlet, pull the plug. Do not pull the cable. • Do not connect this unit or other components to an AC outlet until all connections between components are complete. ENG - 8...
03 USING THE SOUNDBAR REMOTE CONTROL Inserting Batteries before using the Remote Control (AA batteries X 2) Slide the back cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) oriented so that their polarity is correct. Slide the battery cover back into position. How to Use the Remote Control Turns the Soundbar on and off.
Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/Left/Right on the button to select or set functions. • Music Skip Up/Down/Left/ Press the Right button to select the next music file. Press the Left button to select the previous music file. Right •...
“SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Remote Control Button Display Status (Default mode) OFF-TV REMOTE Disable the TV remote control. SAMSUNG-TV REMOTE Enable a Samsung TV’s IR remote control. ALL-TV REMOTE Enable a third-party TV’s IR remote control. ENG - 11...
04 CONNECTING THE SOUNDBAR Connecting the power and units Use the power components to connect the Subwoofer and Soundbar to an electrical outlet in the following order: • For more information about the required electrical power and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit) 1.
Connect again. See the instructions for manual Connection failed connection on page 12. Red and blue See the contact information for the Samsung Service Blinking Malfunction Center in this manual. NOTE • If the main unit is powered off, the wireless subwoofer will go into stand-by mode and the STANDBY LED on the rear of the sub-woofer will turn red after blinking in blue several times.
Connecting an SWA-9100 to your Soundbar Expand to true wireless surround sound by connecting the Samsung Wireless Surround Speaker SET (SWA-9100) to your Soundbar. 1. Connect the Wireless Receiver Module to 2 Surround Speakers Use the speaker cables to connect the two surround sound speakers to the Wireless Receiver Module.
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Receiver Module with a pen tip for 5~6 seconds until the LINK LED indicator blinks (in Blue). STANDBY (Red) Connection failure 5 Sec SURROUND SPEAKERS OUT SPEAKER IMPEDANCE : 3Ω ID SET ID SET 2. Repeat steps 3 through 4. Others Errors Contact a Samsung Service Center. ENG - 15...
) → Sound → Expert Settings → HDMI-eARC Mode (Auto)) Samsung TV : Home ( • If “TV ARC” does not appear in the display window of the Soundbar main unit, confirm that the HDMI cable is connected to the correct port.
Using the Q-Symphony Function For Q-Symphony, the Soundbar syncs with a Samsung TV to output sound through two devices for optimum surround effect. When the Soundbar is connected, the menu, “TV+Soundbar” appears under the Sound Output menu of the TV. Select the corresponding menu.
3. Select “[AV] Samsung Soundbar Q850A” from the list on TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the Samsung TV to the Soundbar, select the message, and then establish a connection.
2. Change the input source of the TV by using the Audio menu to Soundbar. • Samsung TVs released in 2017 or later ) → Settings ( ) → Sound → Sound Output → [AV] Samsung Soundbar Q850A (Wi-Fi) Home ( ENG - 19...
Open the audio output options on the settings menu of your BD player or other device and make sure that “No Encoding” is selected for Bitstream. For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream (unprocessed).
Method 2. Connecting using an Optical Cable Top of the Soundbar BD / DVD player / Set- top box / Game console D.IN DIGITAL AUDIO IN (OPTICAL) Optical Cable (not OPTICAL OUT supplied) Bottom of the Soundbar 1. Use an optical cable (not supplied) to connect the DIGITAL AUDIO IN (OPTICAL) on the Soundbar main and the OPTICAL OUT port on the external device.
• After you have connected the Soundbar to your mobile device the first time, use the “BT READY” mode to reconnect. If the device fails to connect • If you have an existing Soundbar (e.g., “[AV] Samsung Soundbar Q850A”) in the list of speakers on the Mobile device, delete it. • Repeat steps 1 and 2.
• A Bluetooth device may experience noise or malfunction under in the following conditions: ‒ When the body is in contact with the signal transceiver on the Bluetooth device or Soundbar ‒ In corners or when there is an obstacle in proximity, such as a wall or partition, where electrical changes may occur. ‒...
• This function only supports some languages, and the supported functions may differ depending on the geographical area. • For product specification or compatibility, refer to the Samsung website (www.samsung.com). Using Alexa, you can play music, listen to news, see weather forecasts, and control home appliances.
• For product specification or compatibility, refer to the Samsung website (www.samsung.com). • This service is provided by Amazon and can be terminated at any time. Samsung does not assume responsibility for service availability. • Amazon Alexa app screen is subject to change without prior notice.
Tap the Soundbar with your mobile device to play the sound of content on the mobile device through the Soundbar. • This function may not be supported, depending on the mobile device. • This function is only compatible with Samsung mobile devices with Android 8.1 or later. SmartThings App...
Connect and use with an Apple product • With AirPlay 2, you can control your home’s audio system from your iPhone, iPad, HomePod, or Apple TV. • This Samsung Soundbar supports AirPlay 2 and requires iOS 11.4 or later. NOTE •...
10 INSTALLING THE WALL 2. Align the Wall Mount Guide’s Center Line with the center of your TV (if you are mounting the Soundbar below your TV), and then fix MOUNT the Wall Mount Guide to the wall using tape. •...
7. Install the Soundbar with the attached Bracket-Wall Mounts by 11 INSTALLING THE hanging the Bracket-Wall Mounts on the Holder-Screws on the SOUNDBAR ABOVE A TV wall. STAND Component Rubber-Foot (BN67-00398L) 8. Slide the Soundbar down as shown below so that the Bracket-Wall Mounts rest securely on the Holder-Screws.
SERVICE Micro USB to USB adapter Cable (not supplied) Samsung may offer updates for the Soundbar’s system firmware in the future. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
• When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device. • For sound output of the TV, select Soundbar. (Samsung TV: ) → Settings ( ) → Sound → Sound Output → Select...
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There is no sound in when connecting to the TV in HDMI TO TV (eARC/ARC) mode • Your device is unable to play the input signal. Change the TV’s audio output to PCM or Dolby Digital. (For a Samsung TV: ) → Settings ( ) → Sound → Expert Settings → Digital...
• If you have a problem with this product, we strongly recommend you read the appropriate section of this manual, visit the Support page for your product at www.samsung.com, or call Samsung Product Support (1-800-726-7864) to find an answer before you The terms HDMI and HDMI High-Definition Multimedia Interface, contact a service center for a repair.
10 % ~ 75 % Frequency range 20Hz~20kHz NOTE • Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. • Weight and dimensions are approximate. Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi. Wi-Fi...
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SAMSUNG or SAMSUNG’s authorized service center. Transportation of the product to and from the service center is the responsibility of the purchaser. SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specified above.