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This guide is for use by qualified electrical professional and/or homeowners.
This guide takes you through a sequence of steps that MUST be followed.
Skipping steps will prevent you from being able to successfully detect and
resolve a problem.
All electric tankless units are designed to be checked with a multi-clamp
volt meter (pictured right) to measure for both voltage and amperage.
Below is an inside view of an electric tankless water heater.
Always write down any volt meter readings/results before contacting
technical support.
8 kW = 1 Heating Element (1 chamber heat exchanger)
11-13 kW = 2 Heating Elements (2 chamber heat exchanger)
For additional help, contact technical support at 877-474-6473, Monday-Friday, 9:00 am—5:00 pm EST,
by email support@ecosmartus.com, or on our website ecosmartus.com.
| © 2018 All rights reserved. | EcoSmart™ | www.ecosmartus.com |
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Troubleshooting
