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If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may
enable printing. Follow these steps:
1
Click Start and then Control Panel.
2
Click Printers and Other Hardware.
3
Click Printers and Faxes.
4
Right-click the printer icon and select Properties.
5
Click the Ports tab.
6
Click the check box for Enable bidirectional support to deselect it.
7
Click OK.
!
This change to the settings will disable the bidirectional communication functions of your printer, such as data transfer, status monitoring, and remote
panel.
Check the physical connections between the multi function bay docking station and printer, the AC adapter and the power
cord, and the power cord and an AC outlet, and then restart your computer.
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Troubleshooting
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