Troubleshooting The Mouse And Touchpad - Sony PCG-SRX99K VAIO User Guide (primary manual) User Manual

Troubleshooting the Mouse and Touchpad

Why doesn't the computer recognize the USB mouse?
 Make sure the mouse is securely plugged into the USB port. See
information.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD to install
the drivers. See Using the Application Recovery CD(s)
Why doesn't the pointer move when I use the USB mouse?
 Make sure another mouse was not installed.
 You may need to install or reinstall the mouse driver software. Use the supplied Application Recovery CD(s). See
Using the Application Recovery CD(s)
 If you are playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
 If you still cannot use the pointer, restart the computer. You can restart the computer three different ways.
 Press the Windows key
select Restart, and press Enter.
 Press the Ctrl+Alt+Delete keys simultaneously. When the Windows Security window appears, press the
Right Arrow key
Restart, and press Enter.
 Press and hold the power button. When the computer shuts down, press the power button again to restart
the computer.
Why doesn't the touchpad work?
 You may have disabled the touchpad without connecting a mouse to the computer. See
for more information.
 Restart the computer to activate the touchpad again.
 If your touchpad is interpreting a single tap as a double-click, adjust the button assignments. Follow these steps:
1. Press the Windows key
2.
Press the Up Arrow key
3. Press the Up Arrow key
Sony Notebook Setup preselected.
4. Press Enter. The Sony Notebook Setup dialog box appears.
5.
Press the Right Arrow key
Properties dialog box appears.
6.
Make sure the Buttons tab is selected, and press the Up Arrow key
change the button assignments. Press the Tab key to move between shortcut menus.
7.
Press Enter to save your changes and close the dialog box.

If you are still experiencing problems, make sure another mouse was not installed.

You may need to use your Application Recovery CD(s) to reinstall the mouse drivers. See
Recovery CD(s) for more information.
Why doesn't the pointer move when I use the touchpad?

Try restarting your computer. Follow these steps:
for more information.
, and press U. When the Shut Down Windows window appears, press R to
to select Shut Down, and then press Enter. Use the Down Arrow key
. The Start menu appears.
to select Programs, and press Enter.
to select Sony Notebook Setup, and press Enter. A submenu appears with
to select the Touchpad tab, and press Alt+S simultaneously. The Mouse
Connecting a mouse or keyboard
for more information.
and Down Arrow key
for more
to select
Customizing the touch pad
to
Using the Application
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