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Service Manual complete as listed in the contents page or excerpts therefrom. The receiver is committed not to make the Service manual accessible to third parties. Manufacturer: GymnaUniphy nv Pasweg 6a B-3740 Bilzen T +32 (0)89 510 510 F +32 (0)89 510 511 info@gymna.com www.gymna.com ELOE007-ASE001-V1.00...
Contents Contents ............................2 Preface ........................... 3 Important remarks ........................4 Safety aspects ......................... 4 Data registration ......................4 Data overview ......................... 5 Technical data ......................... 5 Environmental conditions ....................5 Transport and storage ..................... 5 System description ......................... 6 General functionality .......................
1. Preface The ShockMaster 300 is a product of the Gymna Shockwave Therapy family with following characteristics: Portable; • 1 output channel; • WinCe operating system; • Integrated Air Compressor; • Hidden service menu; • 18bit colour LCD of 7” with a resolution of 800x480;...
The distributor must be able to provide the following data for each unit: Instrument data: Part and serial number • GymnaUniphy has the original configuration of each unit. The Shockmaster 300 has following traceable parts: 342101 Unification UI- PCB 400/SM YYWWXXXX...
3. Data overview 3.1 Technical data Operating mode R-SW: Single shock, 0,5-17 Hz (0,5-31 Hz with the • ® V-ACTOR Energy selection R-SW: steps of 0,1 bar , from 0,3 to 4 bar • ® Energy selection V-ACTOR 1-4 bar depending on the frequency •...
4. System description 4.1 General functionality The ShockMaster 300 is a compressed air operated ballistic shockwave generator featuring high-precision ballistic components in its applicator for shockwave generation. The motion and the weight of the projectile, accelerated by compressed air, produce kinetic energy that is converted into sound energy when the projectile strikes an unmoved surface (shock transmitter).
connector connects the air pressure and control signals to the hand piece. Frequency The frequency can also be set in the user interface which transfers the data to the application PCB. The application PCB sends a pulsed signal, with a frequency identical to the set frequency, to the valve in the handpiece.
Mains inlet (133111) Description Mains switch Mains fuses Mains power The mains inlet functions as the interface between the mains power and the internal power supply PCB. It contains the 2pole mains switch, two mains fuses T2AL/250VAC in a fuse carrier and an EMC filter. ELOE007-ASE001-V1.00...
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover of the device by unscrewing the five bolts (two at the back and three at the bottom). Disconnect the 2 phase connectors and earth connection on the back of the mains inlet.
Power supply (315766) Description +5VDC 100-240VAC +24VDC +24VDC +24VDC Earth connection +24VDC The Switch Mode Power Supply (SMPS) module has a wide input range of nominal 100–240VAC, 50/60 Hz and generates +24 VDC and +5 VDC. ELOE007-ASE001-V1.00...
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover of the device by unscrewing the five bolts (two at the back and three at the bottom). Disconnect the two connectors on the PCB Unscrew the four bolts and take out the PCB.
Application interface (342105) Description Pressure controller PCB Output valve 1 Handpiece Power supply 24VDC Ground New Data communication OLD Data communication Backward Compatibility The application interface PCB is supplied with 24V and communicates via a serial protocol with the main board. This PCB distributes all data received from the main PCB to the relevant parts, i.e.
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover of the device by unscrewing the five bolts (two at the back and three at the bottom). Disconnect all connectors on the PCB Unscrew the four nuts (size 7) and take out the PCB.
Pressure control pcb (133045) Description The output of power supply module is connected with the pressure control PCB. The pressure control PCB provides +5 VDC for the controller circuit and +24 VDC for the compressor circuit. The pressure control PCB has the task to regulate the pressure in the pneumatic circuit.
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover of the device by unscrewing the five bolts (two at the back and three at the bottom). Disconnect all connectors on the PCB. Unscrew the four nuts (size 5,5) and take out the PCB.
Main board (315590) Description Data Communication Power supply 24Vdc Touch screen Processor connection Flatwire display The main PCB is part of the user interface. These parts are in an EMC shielding. The electrical connection is carried out via a filtered D-Sub connector.
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover of the device by unscrewing the five bolts (two at the back and three at the bottom). Remove the EMC cover by unscrewing the 12 nuts (size 5,5). Carefully tilt the cover and disconnect display and touchscreen flatwires by pulling...
Display + Touch screen (342146) Description Display Touch connector screen The outward part of the user interface consists of a 18bit colour LCD of 7” with a resolution of 800x480. A 4-wire resistive touch screen is mounted on the LCD. The calibration of the touchscreen to the display can be done in a special menu in the software.
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Removal/Installation Make sure the power cable is disconnected. Remove the top cover and EMC cover as described in §4.3.7. Carefully tilt the cover and disconnect display and touchscreen flatwires by pulling a little bit on both ends of the connectors. Than pull on the flatwires to take it out.
4.4 Handpiece Basic principle The basic principle is based on collision of solid objects. The projectile is accelerated by the compressed air towards the shock transmitter. This impact results in a therapeutic sound wave generated by the transmitter and the backwards movement of the projectile.
Exploded view Parts list LIST OF AVAILABLE PARTS POSITION ARTICLE DESCRIPTION 134002 HANDPIECE SHORT BODY REPLACEMENT SET (INCL. TUBE + PROJECTILE) 134006 RUBBER SHAFT 22322 SHP_HANDPIECE SCM 300_500 342705 REVISION KIT HANDPIECE SHORT 134010 SHAFT 25188 SHP_HANDPIECE SCM 300_500 ELOE007-ASE001-V1.00...
Revision kit (342705) Description The guiding tube and projectile are subject to wear and tear. Therefore we recommend an exchange of those parts after 1.250.000 shocks. These parts are available as a set in a revision kit. Each kit contains 2 guiding tubes, 2 projectiles and 2 sets of rubber rings.
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Removal/Installation Make sure the handpiece cable is disconnected to prevent a shock from the projectile or damaging the handpiece. Unscrew the applicator (manually) and the shaft (with spanner) Take out the projectile by tapping the handpiece in your palm. Remove the internal tube by using the hexagonal key delivered with the handpiece.
Now reset the shock counter as described in §7. Detailed video available at the Gymna Library > Hanpiece Short Revision Body replacement set (342749) Description The average expected lifetime of the body of the handpiece is 5.000.000 shocks, provided that the revisions have been performed correctly. Hereafter we advise a replacement of the body.
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Removal/Installation Disconnect the handpiece from the main unit. Unscrew the applicator (manually) Unscrew the shaft (with key) and rubber (manually) Remove the old projectile and tube and replace them with the new one Throw the old projectile and tube immediately in the trash can to avoid swapping.
5. Technical safety inspection Unit: Serial Number: Safety Inspection result : Pass / Fail Remarks: Name Initials Date Inspection performed Owner of the unit * Cross out what does not apply. 5.1 General inspection Pass Fail n.a. Results of previous safety inspections are available. The user manual is present.
5.2 Electrical safety test according to DIN EN 62353 Pass Fail Protective earth resistance: ______________________ (< 0.2 Ω) Enclosure leakage current: ______________________ (< 1000 A) Patient leakage current: ______________________ (< 5000 A) ® 5.3 Function test with applicator connected (V-ACTOR Pass Fail When you touch the screen, the correct symbol reacts.
6. Upgrading system software 6.1 Installation of software to USB-stick Visit our Library (http://partners.gymna-uniphy.com/) Login Shockwave Therapy Technical support ShockMaster 300 Software ShockMaster 300 Depending on the browser, you will get a message to confirm if you want to run or save this file.
• TEGRA2_Files • The USB stick is now ready to perform the upgrade on the Shockmaster 300. 6.2 Device software update ATTENTION The USB socket may not be used to connect to other USB keys as specified or an IT device such as PC or external drives to avoid electrical safety related hazards.
6.3 Software version check Once the update is finished, check if the version is correct. Push the settings button. Select the info menu. You will find the software version on the right side of the screen: Software version x.x.x (e.g. 5.6.6). ELOE007-ASE001-V1.00...
7. Shock counter reset After installing a revision kit or a replacement of the body of the handpiece the shock counter must be reset. To reset the shock counter, go to the settings menu. In the settings menu select Handpiece counter. Press the reset button of the corresponding handpiece on which the...
8. Service Menu The device has been equipped with a hidden service menu which enables you to activate/test several parts separately and to perform a calibration of the touch screen. This might guide you during troubleshooting the device. To enter the service menu, press on the settings button until the menu appears (approx.
9. Calibration Touch Screen Go to the service menu by pressing on the settings button until the menu appears (approx. 5sec.). Click on the button ‘Calibrate Touch’. Push in the middle of the cross that appears on the screen until it moves.
10. Troubleshooting 10.1 Main unit PROBLEM DESCRIPTION DIAGNOSE AID Verify the AC power socket; The device doesn’t start. • Check the mains cable; • Measure the mains fuses (§4.3.3); • Check the power supply (§4.3.4); • Make sure all internal connections are •...
10.2 Handpiece PROBLEM DESCRIPTION DIAGNOSE AID Shockwave output too low or Perform a revision (§4.4.4); • irregular. Exchange the handpiece by a • replacement handpiece (§4.4.5). Air leakage in connector Exchange the handpiece by a • replacement handpiece (§4.4.5). Treatment doesn’t start. Exchange the handpiece by a •...
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in case the memory stick is NTFS formated, change this to FAT or FAT32. NTFS will NOT work. Do not use Memory sticks with a pre- • installed OS. Insure the USB wiring inside the main • unit is conneted to the User interface board Screen remains black after the update Make sure you updated to the latest...
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If you get the following error message: The files were not correctly written on • “Application Updater.exe encountered the memory stick >> re-extract the a serious error and must shut down” files on an “EMPTY” memory stick. Maybe try another memory stick. Make sure the file extracting &...
11. Warranty conditions 11.1 General warranty conditions The warranty coverage begins on the day of shipment of the goods from our warehouse to the distributor. On top of the warranty period, we offer 3 months extra warranty to compensate delays in transport. All parts, including repaired and replaced parts, are covered for the original warranty period.
11.5 Detailed warranty GymnaUniphy and the local GymnaUniphy dealer declares itself to be solely responsible for the correct operation when: all repairs, modifications, extensions or adjustments are performed by • authorised people; the electrical installation of the relevant area meets the applicable legal •...
12.1 Procedure The RAN request procedure is available on our Library. Click on “How to return parts?" There you find all information (http://partners.gymna-uniphy.com/). If you have any questions about the procedure to return goods, please do not hesitate to contact our Customer Support Center.
13. Data Registration Document 13.1 Information Distributor name Distributor address Customer name Customer address Instrument name: Serial number: Date of delivery: 13.2 Service activities Date: Error complaint: Service action Critical spare parts exchange list Critical part name Old serial number New serial number Date: Error complaint:...
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