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(including blank or illegible monitor).
Execute "Load BIOS Default Settings" in BIOS Setup to confirm ports presence before diagnosing any
parallel/serial ports problems.
Serial or parallel port loop-back test failed.
Printing failed.
Printer problems.
Some or all keys on keyboard do not work.
Pressing power switch does not turn off system.
(Only unplugging the power cord from electrical
outlet can turn off the system.)
Pressing power switch does not turn on the system.
Executing software shutdown from
Windows98 Start menu does not turn off
the system. (Only pressing power switch can turn off
the system).
No system power, or power supply fan is not
running.
Any other problems.
2.
Load default settings (if screen is readable).
3.
Main board
Parallel/Serial Ports
1.
Make sure that the LPT# or COM# you test is
the same as the setting in BIOS Setup.
2.
Loop-back.
3.
Main board.
1.
Ensure the printer driver is properly installed.
Refer to the printer service manual.
2.
Printer.
3.
Printer cable.
4.
Main board.
1.
Refer to the service manual for the printer.
Keyboard
1.
Keyboard
Power Supply
1.
Ensure the AC-LINK in BIOS Setup of Boot
Configuration is not set to Stay-off.
2.
Power switch cable assembly
1.
Ensure the power override switch (situated at
the back of the machine, just above the
connector for the power cable) is not set to
OFF.
2.
Power switch cable assembly.
1.
Load default settings.
2.
Reload software from Recovery CD.
1.
Power Supply
2.
Main board
Other Problems
1.
Undetermined Problems
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