Troubleshooting; Error Messages - Sony HDPS-M10 Manual

Troubleshooting

In addition to this section, refer to the operating instructions of the unit and the
documentation of your computer.
Symptom
The unit does not start.
The unit turns off unexpectedly. c When the unit is used stand-alone, it turns off
With Windows 2000 or
Windows Me, the drive icon of
the unit does not appear in the
"My Computer" window.
When the unit is turned on,
there is no battery icon at the
top left corner of the LCD
display.
HDD Format Error
(error code:F20) is shown on
the LCD display.
The unit does not respond in
hang up state.

Error Messages

Follow the instructions below if an error message appears on the display.
Battery error
Error
code
—
18 GB
Message
Cause/remedy
c The internal battery may be depleted. Connect
the AC power adapter and charge the battery.
automatically after remaining idle for five
minutes, whether operating on internal power or
through the AC power adapter. Restart the unit.
c Make sure that the "USB Mass Storage Device"
is not displayed as a
Manager". If it is, delete it, disconnect the USB
cable from your computer, and then reconnect it.
c Connect the AC power adapter and fully charge
the battery. For details, see "Charging the
battery" (page 6).
c Reformat the internal hard disk. For details, see
"If an HDD Format Error (error code: F20)
appears" (page 21).
c Wait for a few moments. If the drive status does
not change, press the ! (POWER) button while
holding down the COPY and CANCEL button.
This will reset the drive. If RESET was
performed during data copying, the data may
not be valid. Please recopy the data.
Meaning
The battery level is
almost completely
depleted.
in the "Device
Corrective action
Connect the AC
power adapter and
fully charge. For
details, see
"Charging the
battery" (page 6).