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your local service line or STRONG dealer. Alternatively, you can send a support e-mail via our website:
www.strong.tv.
NEVER open or disassemble your receiver. This may cause a dangerous situation and will void the
warranty.
Problem
Decoder indicators are off
and decoder is not powered
on after you press the power
switch on
Black &-white pictures are
displayed on startup.
No Signal
(No Picture, No Sound)
No video is displayed on the
TV screen.
No audio is heard.
Decoder remote control is
not working properly.
22
Possible Cause
The decoder is powered off.
Video cable is poor quality or is
not properly connected.
TV standard of TV does not
match TV standard set on
decoder. Default TV standard on
the decoder is PAL.
The Antenna Signal is weak.
Or Antenna Cable is unplugged.
The video cable is not properly
connected.
The decoder is powered off.
TV is turned off or in standby
mode, or TV signal input mode is
incorrect.
The audio cable is not properly
connected.
TV/decoder is in mute mode or
volume is extremely low.
Decoder remote control is far
away from the decoder, or the
decoder remote control is not
aimed at the decoder.
Batteries of decoder remote
control must be replaced.
Solution
Verify that the power cable is
properly connected.
Verify that power socket or the
extension cord works properly and
that socket is not blocked.
Replace and reconnect the video
cable.
Use TV remote control to change
TV standard of the TV to AUTO. See
instructions in this TV User Manual.
Check whether the Antenna is
connected well, or reposition the
Antenna.
Or restart the STB.
Verify that video cables are properly
connected, and see Set Top Box
Connecting.
Verify decoder is powered on. When
the decoder power is on, the LED
light will turn green.
Verify the TV is turned on and signal
input mode is correct.
Verify audio cable is properly
connected. See Set Top Box
Connecting.
Switch TV & decoder to audio mode.
Increase the volume.
Move remote control to within
workable distance, and aim the
remote control at the decoder.
Replace the batteries.
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