Acer Veriton 5100 Service Manual page 83

Error Symptom
CD/DVD-ROM drive can play audio CD but
no sound output.
Real-time clock is inaccurate.
Audio software program invokes but no sound
comes from speakers.
Modem ring cannot wake up system from
suspend mode.
Data/fax modem software program invokes
but cannot receive/send data/fax
Fax/voice modem software program invokes
but has no sound output. (Data files are
received normally; voice from modem cannot
be produced, but system sound feature works
normally.)
Video memory test failed.
Video adapter failed.
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor(dark)
Blank monitor(bright)
Distorted image
Unreadable monitor
Other monitor problems
Display changing colors.
Display problem not listed above (including
blank or illegible monitor).
Chapter 4
1. Ensure the headphone jack of the CD/DVD-ROM has an output.
2. Turn up the sound volume.
3. Speaker power/connection/cable.
4. CD/DVD-ROM drive.
Real-Time Clock
1. Ensure the information in the Date and Time of BIOS Setup is
set correctly.
2. RTC battery.
3. System board
Audio
1. Speaker power/connection/cable.
Modem
1. Ensure the Modem Ring Indicator in BIOS Setup or Power
Management is set to Enabled.
2. If PCI modem card is used, reinsert the modem card to PCI slot
firmly or replace the modem card.
3. If ISA modem card is used, ensure the modem ring-in cable from
the modem card to system board is connected properly.
4. In Win 98, ensure the telephone application is configured
correctly for your modem and set to receive messages and/or
fax.
1. Ensure the modem card is installed properly.
1. Ensure the modem voice-in cable from modem adapter card to
system board
Video and Monitor
1. Remove all non-factory-installed cards.
2. Load default settings (if screen is readable).
3. System board
1. Monitor signal connection/cable.
2. Monitor
3. Video adapter card
4. System board
1. Monitor signal connection/cable
2. Monitor
3. System board
1. "Monitor".
2. Load default settings (if screen is readable).
3. System board
Action/FRU
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