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Acer Veriton 5100 Service Manual

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See also: User Manual
Veriton 5100/7100
Service Guide
Service guide files and updates are available
on the AIPG/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: 49.38H02.001/ 49.38H02.011
DOC. NO.: SG349-0007A/ SG350-0007A
PRINTED IN TAIWAN

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Summary of Contents for Acer Veriton 5100

  • Page 1 Veriton 5100/7100 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.38H02.001/ 49.38H02.011 DOC. NO.: SG349-0007A/ SG350-0007A PRINTED IN TAIWAN...
  • Page 2 Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: Screen messages NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 5: Table Of Contents

    Veriton 5100 Exploded Diagram ........
  • Page 6 Table of Contents Microsoft Win95/NT 4.0 Workstation Environment Test ....104 IBM OS/2 Warp 4.0 Environment Test ......105 Novell Netware 4.12 &...

  • Page 7: System Specifications

    System Specifications Overview The Veriton 5100/7100 supports Intel ATX, IBM PC/AT compatible system with PCI/AGP bus. Chapter 1 ® Pentium III Flip Chip-Pin Grid Array (FC-PGA) processor based Micro Chapter 1...

  • Page 8: Features

    Features Performance ® Intel Pentium III processor which uses the FC-PGA 370 socket. 128/256 KB PBSRAM L2 cache incorporated in Intel Maximum of 512 MB SDRAM within 3 DIMM slots up to 133MHz. Support AGP 2.0 including 4x AGP data transfers. Integrated LAN Controller (82801BA).
  • Page 9 Human-centric design and ergonomics Slim desktop form factor Separate computer stand and rubber stands for quick and easy positioning Space-saver solution Accessible I/O ports Easy-to-open housing design for quick upgrade Chapter 1...

  • Page 10: Front Panel-Veriton 5100

    Front Panel-Veriton 5100 Chapter 1...
  • Page 11 Label Icon USB Ports Microphone-in Port* Speaker-out/Line-out Port Hard Disk Drive Activity Light-emitting Diode (LED) System Activity LED Power LED Power Switch CD-ROM/DVD-ROM Headphone/Earphone Port Volume Tuner CD-ROM/DVD-ROM LED CD-ROM/DVD-ROM Tray Fast Forward/Skip Button Stop/Eject Button Floppy Disk Drive Eject Button 3.5-inch Floppy Disk Drive Floppy Disk Drive LED 5.25-inch Drive Bays...

  • Page 12: Rear Panel-Veriton 5100

    Rear Panel-Veriton 5100 Chapter 1...
  • Page 13 Label Icon NOTE: The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front. You have to enable the front microphone-in port to be able to use it. Chapter 1 Color Description...

  • Page 14: Front Panel-Veriton 7100

    Front Panel-Veriton 7100 The computer’s front panel consists of the following: Label Icon CD-ROM/DVD-ROM tray Stop/Eject Button Skip/Forward Button Hard disk drive activity light-emitting diode (LED) System activity LED Power LED Power button CD-ROM/DVD-ROM LED Volume Tuner CD-ROM/DVD-ROM Headphone/Earphone port 5.25-inch drive bays Description Chapter 1...
  • Page 15 Label Icon 3.5-inch floppy disk drive Floppy disk drive LED Floppy disk drive eject button Speaker-out/Line-out port Microphone-in port * USB ports * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time.

  • Page 16: Rear Panel-Veriton 7100

    Rear Panel-Veriton 7100 Label Icon Color Description Power Switch Power cord socket White Network port Burgundy Parallel/printer port Gold Game/MIDI port Power Supply Green PS/2 mouse port Purple PS/2 keyboard port Black USB ports Chapter 1...
  • Page 17 Label Icon * The system has two microphone-in ports (front and rear). However, you can not use both of them at the same time. The default setting for your system enables the microphone-in port at the back and disables the one in front.

  • Page 18: Main Board Layout

    Main Board Layout Audio Power AMP MIDI/Game (Upper), Line-Out (Left), Line-In (Middle), and Mic-In Ports (Right) Parallel Port, VGA Port and Serial Port Network Port and USB Ports PS/2 Mouse Port and Keyboard Port Transformer FAN Connector Platform LAN Connector Socket 370 CPU Power Connector 3 DIMM Sockets...

  • Page 19: Keyboard

    Keyboard The keyboard has full-sized keys that include separate cursor keys, two Windows keys, and twelve function keys. Programmable keys The programmable keys help you directly access a URL (Web site) or launch any program, files, or application in your system. The fifth key is set to launch the media player. If you want to configure the settings of each key right click on the Magic Keyboard icon located on the desktop.

  • Page 20: Multimedia Keys

    Multimedia keys Allow you to play, pause, stop, step forward, or step back a song or movie conveniently using your keyboard. Icons Volume control/Mute The volume control/Mute knob controls the speaker volume. Turn it clockwise or counterclockwise to adjust the volume. Press it to toggle between mute and sound. Cursor keys The cursor keys, also called the arrow keys, let you move the cursor around the screen.

  • Page 21: Windows Keys

    Windows keys The keyboard has two keys that perform Windows-specific functions. Windows logo key Application key Chapter 1 Description Start button. Combinations with this key perform special functions, such as: Windows + Tab: Activate the next Taskbar button Windows + E: Explore My Computer Windows + F: Find Document Windows + M: Minimize All Shift + Windows + M: Undo Minimize All...

  • Page 22: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Type Slot Speed Minimum operating speed Voltage BIOS Item BIOS code programmer BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Support protocol Boot from CD-ROM feature Support to LS-120 drive Support to BIOS boot block feature No NOTE: The BIOS can be overwritten/upgraded using the AFLASH utility (AFLASH.EXE).
  • Page 23 This section has two table lists, system memory specification and the possible combinations of memory module. System Memory Item Memory socket number Support memory size per socket Support maximum memory size Support memory type Support memory speed Support memory voltage Support memory module package Support to parity check feature Support to Error Correction Code (ECC)
  • Page 24 Video Interface Item Video controller Video controller resident bus Video interface support *32 - 24bpp color data is processed using a 32bpp data format. Display Screen Resolution 320x240 320x240 352x480 352x576 400x300 512x384 640x400 640x480 60, 70, 72, 75, 85 720x480 75, 85 720x576...
  • Page 25 Audio Interface Item Audio controller Audio controller resident bus Audio function control Mono or stereo Resolution Compatibility Music synthesizer Sampling rate MPU-401 UART support Microphone jack Headphone jack Package IDE Interface Item IDE controller IDE controller resident bus Number of IDE channel Support IDE interface Support bootable CD-ROM Floppy disk drive Interface...
  • Page 26 Parallel Port Item Parallel port controller Parallel port controller resident bus Number of parallel ports Support ECP/EPP Connector type Parallel port function control Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (via BIOS Setup) Optional parallel port IRQ (via BIOS Setup) Serial Port Item...
  • Page 27 Memory Address Map Address 000000 - 07FFFF 080000 - 09FFFF 0A0000 - 0BFFFF 0C0000 - 0C7FFF 0C8000 - 0DFFFF 0E0000 - 0EFFFF 0F0000 - 0FFFFF 100000 - UPPER LIMIT UPPER LIMIT - 4GBytes PCI INTx# and IDSEL Assignment Map PCI INTx # INTA# PCI Slot 1 INTB#...
  • Page 28 I/O Address Map Hex Range 000-00F 020-021 040-043 060-060 061-061 070-071 081-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 278-27F 2F8-2FF 378-37F 3F0-3F5 3F6-3F6 3F7-3F7 3F8-3FF 0CF8 0CFC 778-77A IRQ Assignment Map IRQx IRQ0 Timer IRQ1 Keyboard IRQ2 Cascade Interrupt Control IRQ3 Serial Alternate IRQ4 Serial Primary...
  • Page 29 5 ~ 16.2 Hz: 0.38 mm 16.2~250 Hz: 0.2G 5 ~ 27.1 Hz: 0.6 G 27.1 ~ 50 Hz: 0.4 mm 50 ~ 500 Hz: 2 G Depends on local configuration Veriton 5100: Add-On-Card Devices Reserved Reserved Reserved Reserved Reserved...
  • Page 30 Switching Power Supply 145W Input Frequency 50Hz 60Hz Input Voltage 100 - 120 VRMS 200 - 240 VRMS Input Current (This is for 145 power supply) NOTE: 1. This "4A" includes the outlet supply current: 2A. 2. Measure at line input 90VRMS and maximum load condition. Output Requirements +12V -12V...

  • Page 31: Power Management Functions

    Power Management Functions Device Standby Mode Independent power management timer for hard disk drive devices (0-15 minutes, time step=1 minute). Hard disk drive goes into Standby mode (for ATA standard interface). Disable V-sync to control the VESA DPMS monitor. Resume method: device activated (Keyboard for DOS, keyboard & mouse for Windows). Resume recovery time: 3-5 sec.
  • Page 32 Chapter 1...

  • Page 33: System Utilities

    Chapter 2 System Utilities Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM.

  • Page 34: Entering Setup

    Entering Setup To enter Setup, press the key combination NOTE: You must press The Setup Utility main menu then appears: Load Default Settings Abort Settings Change The system supports two BIOS Utility levels: Basic and Advanced. The above screen is the BIOS Utility Basic Level screen.
  • Page 35 The command line at the bottom of the menu tells you how to move within a screen and from one screen to another. To select an option, move the highlight bar by pressing Press to move to the next page or To change a parameter setting, press Press to return to the main menu.

  • Page 36: System Information

    System Information The following screen appears if you select System Information from the main menu. Processor ... Pentium III Processor Speed ... 600 MHz Level 1 Cache ... 32 KB, Enabled Level 2 Cache ... 256 KB, Enabled Diskette Drive A ... 1.44 MB 3.5-inch Diskette Drive B ...
  • Page 37 Parameter IDE Secondary Channel Specifies the current configuration of the IDE Master device connected to the master port of the secondary IDE channel. IDE Secondary Channel Specifies the current configuration of the IDE Slave device connected to the slave port of the secondary IDE channel.

  • Page 38: Product Information

    Product Information The screen below appears if you select Product Information from the main menu: Product Name ... Acer Veriton 5100/7100 System S/N ... N/A Main Board ID ... S58M Main Board S/N ... N/A System BIOS Version ... V4.0 SMBIOS Version ...

  • Page 39: Disk Drives

    Disk Drives Select Disk Drives from the main menu to configure the drives installed in your system. NOTE: The following screen shows the Disk Drives menu: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. Diskette Drive A ...[1.44 MB 3.5-inch] Diskette Drive B ...[None] * IDE Primary Channel Master...
  • Page 40 The following screen appears if you select any of the IDE drive parameters: Device Detection Mode ... [Auto] Device Type... Hard Disk Cylinder... [8354] Head... [16] Sector... [63] Size... [4311] M.B. Hard Disk LBA Mode ... [Auto] *Hard Disk Block Mode... [Auto] *Hard Disk 32 Bit Access...
  • Page 41 Device Detection Mode ... [Auto] Device Type... None Cylinder... [0] Head... [0] Sector... [0] Size... [0] M.B. Device Detection Mode ... [Auto] Device Type ... IDE CD-ROM *Advanced PIO Mode ... [Enabled] *DMA Transfer Mode ... [Enabled] NOTE: The asterisk (*) mark indicates that the parameter appears only when you are in the Advanced Level. The following table describes the parameters found in this menu.
  • Page 42 Parameter Cylinder Specifies your hard disk’s number of cylinders, and is automatically set depending on your Type parameter setting. Head Specifies your hard disk’s number of heads, and is automatically set depending on your Type parameter setting. Sector Specifies your hard disk’s number of sectors, and is automatically set depending on your Type parameter setting.

  • Page 43: Onboard Peripherals

    Onboard Peripherals The Onboard Peripherals menu allows you to configure the onboard devices. Selecting this option from the main menu displays the following screen: Serial Port 1 ... [Enabled] Base Address ... [3F8h] IRQ ... [4] Serial Port 2 ... [Disabled] Base Address ...
  • Page 44 Parameter Floppy Disk Controller Lets you enable or disable the onboard floppy disk controller. IDE Controller Lets you enable or disable the onboard primary, secondary or both IDE interfaces. PS/2 Mouse Controller Lets you enable or disable the onboard PS/2 mouse controller USB Host Controller Lets you enable or disable the onboard USB...

  • Page 45: Power Management

    Power Management The Power Management menu lets you configure the system power-management feature. It works only under APM mode. IMPORTANT: If an ACPI-aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode, the operating system will use the ACPI interfaces. Then the settings in Power Management page is non-effective.
  • Page 46 Parameter Power Switch < 4 sec. System Wake-up Event Modem Ring Indicator PCI Power Management RTC Alarm Resume Day Resume Time Restart on AC/ Power Failure ACPI Sleep State Description Lets you specify whether to automatically turn off the machine or put the system to Suspend mode when the power switch is pressed for less than 4 seconds.

  • Page 47: Boot Options

    Boot Options This option allows you to specify your preferred settings for bootup. The following screen appears if you select Boot Options from the main menu: Boot Sequence 1st. [Floppy Disk A:] 2nd. [Hard Disk C:] 3rd. [IDE CD-ROM] 4th. [Intel ® Boot Agent Version 3.0] Primary Display Adapter...
  • Page 48 Parameter Num Lock After Boot Allows you to activate or deactivate the Num Lock function upon booting. Memory Test Lets you specify whether you want BIOS to perform or bypass the memory test. This parameter is only available when Fast Boot is disabled.

  • Page 49: Date And Time

    Date and Time The following screen appears if you select the Date and Time option from the main menu: Date... Time... [HH:MM:SS] The following table describes the parameters found in this menu: Parameter Date Lets you set the date following the weekday- month-day-year format.

  • Page 50: System Security

    System Security The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if you select System Security from the main menu: Supervisor Password ... [None] User Password ... [----] Disk Drive Controller Floppy Drive ...

  • Page 51: Setting A Password

    Setting a Password Enter the BIOS utility and select “System Security” . Highlight the “Supervisor Password” parameter to set a Setup password, or “User Password” to set a power-on password. Then press the left or right arrow key. The following creen appears: Enter your Password twice.

  • Page 52: Changing Or Removing The Password

    Changing or Removing the Password If you want to change one of your passwords, do the following: Enter the BIOS utility and select “System Security”. Highlight the “Supervisor Password” parameter (for Supervisor password) or the “User Password” parameter (a Supervisor Password must be set first before you can change the User password). The Password menu appears.

  • Page 53: Advanced Options

    Advanced Options NOTE: The Advanced Options menu is only available if you press F8 or Alt + F4 in the main menu. The “Advanced Options” menu allows you to configure the system memory and PCI device settings. The following screen shows the Advanced Options parameters: CAUTION: Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system.
  • Page 54 Parameter Memory at 15MB-16MB To prevent memory address conflicts between Reserved for the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. Some VGA cards have required settings for this feature. Check your VGA card manual before setting this parameter.

  • Page 55: Pnp/Pci Options

    PnP/PCI Options The PnP/PCI Options menu allows you to specify the settings for your PCI devices. Selecting this option displays the following screen: PCI IRQ Setting ... [Auto] PCI Slot 1 ... [--] PCI Slot 2 ... [--] PCI Slot 3 ... [--] PCI IRQ Sharing ...

  • Page 56: Chipset Settings

    Parameter Graphics Aperture Size This parameter determines the effective size of the graphics aperture. Graphics aperture is the address range that the AGP video and the CPU use to manage graphical objects. The lowest setting is 8 MB and the highest is 256 MB.
  • Page 57 The following screen displays the Chipset settings menu: Spread Spectrum ... [Enabled] ICH Audio Codec ... [Enabled] ICH SMBUS Controller ... [Enabled] Delay Transaction ... [Enabled] Determine DIMM Frequency ... [Auto] Parameter Spread Spectrum This parameter lets you enable or disable the spread spectrum.

  • Page 58: Load Default Settings

    Load Default Settings You need to reload the BIOS default settings every time you make changes to your system hardware configuration (such as memory size, CPU type, hard disk type, etc.); otherwise, BIOS will keep the previous CMOS settings. Selecting this option displays the following dialog box: Do you want to load default settings? Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system.

  • Page 59: Abort Settings Change

    Abort Settings Change Selecting the Abort Settings Change option from the main menu displays the following dialog box: Do you really want to abort settings change? Choosing Yes discards all the changes that you have made and reverts the parameters to their previously saved settings.

  • Page 60: Exiting Setup

    Exiting Setup To exit the BIOS utility, simply press Esc . The following dialog box appears: Settings have been changed. Do you really want to exit setup? Select Yes to exit Setup. Select No to return to the main menu. Settings have been changed.

  • Page 61: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains 2 separate step-by-step procedures on how to disassemble the Veriton 5100 and 7100 desktop computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge...

  • Page 62: Disassembling Veriton 5100

    Disassembling the Veriton 5100 Removing the Housing Cover CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Turn off the system power and unplug all cables. Place the system unit on a flat, steady surface.

  • Page 63: Removing A Link Bar

    Removing a Link Bar To remove a link bar, remove the screw that secures it to the housing. Then gently lift the link bar and pull it out. Removing a DIMM Press the latches on both sides of the DIMM socket outward, to release the DIMM. Then gently lift the DIMM out to remove it.

  • Page 64: Removing The Processor

    Removing the Processor Follow these steps to remove the processor: Detach the fan/heatsink cable connector . Remove the fan/heatsink from the processor. Pull the socket lever up to release the processor pins from the socket holes. Pull out the processor from the socket. WARNING:The heatsink becomes very hot when the system is On.
  • Page 65 Removing the Hard Disk Drive and 3.5-inch Diskette Drive Follow these steps to remove the hard disk drive: Detach the power and disk drive cables from the hard disk and diskette drive. Remove the screw that secures the link bar to the housing. Lift up the link bar and pull it out.
  • Page 66 Remove the four screws that hold the diskette drive to the disk frame and pull out the diskette drive. Removing the CD-ROM Drive Remove the four screws that hold the CD-ROM drive to the bracket frame and pull out the CD-ROM drive. Chapter 3...

  • Page 67: Removing The Pci And Agp Expansion Cards

    Removing the PCI and AGP Expansion Cards Remove the screw on the bracket of an expansion card. Set the screw aside. You will need it when replacing the expansion card. Gently pull out the expansion card to remove it from the expansion slot. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI devices.

  • Page 68: Removing The Power Supply

    Removing the Power Supply Remove the four screws that hold the power supply to the housing and pull out the power supply. Chapter 3...

  • Page 69: Disasembling The Veriton 7100

    Disassembling the Veriton 7100 Opening the Housing This section tells you how to open the housing cover when you need to install additional components inside the system unit. CAUTION: Before you proceed, make sure that you have turned off the system and all peripherals connected to it.

  • Page 70: Removing The Front Panel

    Removing the Front Panel Release the 6 latches as shown below that holds the front panel and then it from the housing. Removing a DIMM Press the latches on both sides of the DIMM socket outward, to release the DIMM. Then gently lift the DIMM out to remove it.
  • Page 71 Removing the Processor Follow these steps to remove the processor: Detach the fan/heatsink cable connector . Remove the fan/heatsink from the processor. Pull the socket lever up to release the processor pins from the socket holes. Pull out the processor from the socket. WARNING:The heatsink becomes very hot when the system is On.

  • Page 72: Removing The Hard Disk

    Removing the Hard Disk Follow these steps to remove the hard disk drive: Remove the four screws that hold the hard disk drive to the disk frame. Set the screws aside. Detach the power and disk drive cables from the hard disk drive, then detach the hard disk from the drive frame.
  • Page 73 Disconnect the power connector and the diskette drive cable, then remove the diskette drive from the housing. Removing the CD-ROM/DVD-ROM/CD-RW Drive Follow these steps to remove the CD-ROM //DVD-ROM/CD-RW drive: Remove the four screws holding the CD-ROM/DVD-ROM/CD-RW drive, Disconnect the power connector, CD-ROM/DVD-ROM/CD-RW drive cable, and audio cable, then remove the CD-ROM/DVD-ROM/CD-RW drive from the housing.
  • Page 74 Removing the PCI and AGP Expansion Cards Remove the screw on the bracket of the expansion card. Set the screw aside, you will need it when replacing the expansion card. Gently pull out the expansion card to remove it from the expansion slot. NOTE: When you turn on the system, BIOS automatically detects and assigns resources to the PCI or AGP devices.

  • Page 75: Removing The Audio Board

    Removing the Audio Board Disconnect the audio cable and the USB cable from the audio board. Remove the 2 screws that hold the audio board, then remove it from the housing. Chapter 3...

  • Page 76: Removing The System Main Board

    Removing the System Main Board Put the housing to lying position with the open area facing upward. Remove the seven screws holding the main board and then remove the main board from the housing . Removing the Power Supply Disconnect the power supply power connector from the main board. Remove the four screws holding the power supply, and then remove the power supply from the housing..

  • Page 77: Troubleshooting

    Troubleshooting This chapter provides troubleshooting information for the Veriton 5100/7100: Power-On Self-Test (POST) Index of Error Messages Index of Error Codes and Error Beeps Index of Error Symptoms Undetermined Problems Chapter 4 Chapter 4...

  • Page 78: Power-On Self-Test (Post)

    Power-On Self-Test (POST) Each time you turn on the system, the Power-on Self Test (POST) is initiated. Several items are tested during POST, but is for the most part transparent to the user. The Power-On Self Test (POST) is a BIOS procedure that boots the system, initializes and diagnoses the system components, and controls the operation of the power-on password option.

  • Page 79: Post Error Messages List

    POST Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use “POST Error Messages List” to diagnose system problems. If you did not receive any error message, look for a description of your error symptoms in “Error Symptoms List”...
  • Page 80 BIOS Messages IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error IRQ Setting Error Expansion ROM Allocation Fail I/O Resource Conflict(s) Memory Resource Conflict(s) PCI Device Error PS/2 Pointing Device Interface Error PS/2 Pointing Device Error DMI Table Was Destroyed Press Ctrl + Alt + Esc key to enter Setup or F1 key to continue...

  • Page 81: Error Symptoms List

    Error Symptoms List NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in right column is the most likely cause.
  • Page 82 Error Symptom Diskette drive read/write error. Diskette drive LED comes on for more than 2 minutes when reading data. Diskette drive LED fails to light, and the drive is unable to access for more than 2 minutes. Diskette drive test failed. NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems.
  • Page 83 Error Symptom CD/DVD-ROM drive can play audio CD but no sound output. Real-time clock is inaccurate. Audio software program invokes but no sound comes from speakers. Modem ring cannot wake up system from suspend mode. Data/fax modem software program invokes but cannot receive/send data/fax Fax/voice modem software program invokes but has no sound output.
  • Page 84 Error Symptom Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems. Serial or parallel port loop-back test failed. Printing failed. Printer problems. Some or all keys on keyboard do not work. Pressing power switch does not turn off system.

  • Page 85: Undetermined Problems

    Check all cables and connectors for proper installation. If the jumpers, switches and voltage settings are correct, remove or disconnect the following, one at a time: 10. Non-Acer devices External devices Any adapter card (modem card, LAN card or video card, if installed)
  • Page 86 Chapter 4...

  • Page 87: Jumper And Connector Information

    Chapter 5 Jumper and Connector Information Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board: Main board Chapter 5...

  • Page 88: Connector Description

    Connector Description Connector No. Turbo/LAN active LED connector Alert on LAN connector AUDIO2 Audio connector for USB-audio board Battery Buzzer CD-IN CD-ROM audio connector PS/2 mouse (upper) and keyboard (lower) ports Network (upper) and USB (lower) ports Parallel (upper), VGA (lower right) and serial port 1 (lower left) ports MIDI/game (upper), line-out (left), line-in (middle), and mic-in (right) ports...

  • Page 89: Jumper Setting

    Jumper Setting Jumper Line-out options 1-3, 2-4 Unamplified 3-5, 4-6* Amplified LAN EEPROM 1-2* Enabled Disabled JPXA Boot block Enabled 2-3* Disabled JPXB Check password Enabled 2-3* Disabled JPX1 CMOS clear Clear CMOS 2-3* Normal JPX2 CPU speed Safe mode 2-3* Normal JPX3...
  • Page 90 Audio Board Connector No. Audio connector-connects to the AUDIO2 connector of the mainboard USB connector-connects to the USB2 connector of the mainboard CN2, CN3 USB ports Microphone-in port Audio-out port Description Chapter 5...

  • Page 91: Fru (Field Replaceable Unit) List

    FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.

  • Page 92: Veriton 5100 Exploded Diagram

    Veriton 5100 Exploded Diagram Chapter 6...

  • Page 93: Veriton 7100 Exploded Diagram

    Veriton 7100 Exploded Diagram Chapter 6...
  • Page 94 Picture CPU,COPPERMINE733 MHZ,133M,256K, FCPGA,SOCKET370,INT CPU,COPPERMINE 667MHZ,133M,256K, FCPGA,SOCKET 370,INTEL CPU,COPPERMINE 600MHZ,100M,256K, FCPGA,SOCKET 370,INTEL CPU,CELERON 533MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL CPU,CELERON 566MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL CPU,CELERON 600MHZ ,66M,128K,FCPGA, SOCKET 370,INTEL CPU,COPPERMINE 933MHZ ,133M,256K, FCPGA,SOCKET 370,INTEL CPU,COPPERMINE 866MHZ,133M,256K, FCPGA,SOCKET 370,INTEL CPU,COPPERMINE 800MHZ,133M,256K, FCPGA,SOCKET 370,INTEL CPU,COPPERMINE 600MHZ,133M,256K, FCPGA,SOCKET...
  • Page 95 (ACE) SDRAM 64MB HYS64V8300GU-8- C(A) DIMM 128M MT16LSDT1664AG- 133C7 SDIMM 128M MT16LSDT1664AG- 10EC DIMM 64M MT8LSDT864AG133C SDIMM 32M MT4LSDT464AG- 10EC5 FDD 1.44 JU-256A046P ACER Part No. 5100 7100 90.00028.632 90.00028.641 72.64162.L05 72.64830.L03 72.16664.L04 72.16164.L03 72.08864.L05 72.04464.L04 91.71602.301 91.71602.302 91.71602.303 91.71602.304 91.71602.305...
  • Page 96 Picture HDD/Hard Disk Drive HDD, 30GB,IDE,QUANTUM/ 30.0AT LC30A HDD, 30GB,IDE,MAXTOR/ ATV33073H4 HDD, 20.4GB,IDE,SEAGATE/ ST320423A HDD, 20GB,IDE,ATA2,SEAGAT E/ST320420A HDD, 10.2GB,IDE,SEAGATE/ ST310212A HDD , 15.3GB,IDE,SEAGATE/ ST315323A HDD, 15GB,IDE,SEAGATE/ ST315320A HDD , 7.5GB,IDE,QUANTUM/ 7.5AT LC07A HDD, 15GB,IDE,QUANTUM/ 15.0AT LC15A HDD, 20.4GB,IDE,QUANTUM/ 20.4ATLC20A CD-ROM Drive CD-ROM , 48X,AOPENCD-948E CDROM,48X,IDE,API/...
  • Page 97 Picture Cables IDE CABLE,40PIN,3C IDE CABLE,40PIN,3C CABLE,ULTRA66,40PIN, CABLE,ATA66,40PIN,3C IDE CABLE,40PIN,3C FDD CABLE,34PIN,2C FDD CABLE,34PIN,2C CDROM AUDIO(Y) CABLE,4PIN,3C CDROM AUDIO CABLE,4PIN,2C AUDIO CABLE,6/5 PI INTRUSION ALERM CABLE MODULE USB CABLE,10PIN Main Board Main Board/S58M Boards LAN BOARD,10/100 Mbps,3COM/3C905C- LAN BOARD,10/100 Mbps,ANI/ALN-325 LAN BOARD,10/100 Mbps,ANI/ALN-325 Chapter 6...
  • Page 98 Picture VGA BOARD,32MB,ATI/ RAGE 128 PRO VGA BOARD,32MB SDR + TV Out + DVI,LEADTEK / WINFAST GEFORCE256 VGA BOARD,32MB ,LEADTEK / WINFAST 3D S325 USB/AUDIO DAUGHTER BOARD MODEM BOARD,56K,AMBIT/ MRT62M154 MODEM BOARD,56K ,ASKEY/1456VQH20E Power Supply POWER SUPPLY,145W,API/API- 9502-072 POWER SUPPLY,145W,DELTA/ DPS-145PB-82A POWER SUPPLY,145W,HI-PWR/...
  • Page 99 Picture RIGHT PANEL LEFT PANEL TOP COVER FRONT COVER USB COVER USB COVER ADD-ON PORT BRACKET LINK BAR POWER SWITCH CABLE,2PIN UPPER CASE UPPER CASE Chapter 6 Partname Description CVR R SECC T-.8 LX45 CVR L SECC T-.8 H80 TOP COVER D501 H80 (VERITON) FRONT COVER D501 H80 (VERITON)
  • Page 100 Picture 1-10 LOWER CASE LOWER CASE LOWER CASE 1-11 FRONT BEZEL FRONT BEZEL FDD FRAME EMPTY DRIVE COVER 5.25" EMPTY DRIVE 5.25" COVER LED CABLE ASSY LED HOLDER MODULE Intrusion Alert Micro Switch Cable Module Screws SPS,Port Bracket, LINK BAR,Mainboard SCREW DVD/CDROM/CD-RW SCREW HDD SCREW...
  • Page 101 Picture Keyboard KEYBOARD,104KEYS,U SB,US,DARFON KEYBOARD,104KEYS,P S/2,US,DARFON KEYBOARD,105KEYS,P S/2,SWISS,DARFON KEYBAORD, 105KEYS ,PS/ 2,SPANISH,DARFON KEYBOARD 104KEYS THAILAND PS/2 DARFON KEYBOARD 104KEYS INTERNATIONAL/US PS/ 2 DARFON KEYBOARD 104KEYS CZECH/US PS/2 DARFON KEYBOARD 104KEYS ARABIC/US PS/2 DARFON KEYBOARD 105KEYS BELGIUM/US PS/2 DARFON KEYBOARD 104KEYS CHINESE/US PS/2 DARFON KEYBOARD 105KEYS...
  • Page 102 Picture KEYBOARD 105KEYS PORTUGUESE PS/2 DARFON KEYBOARD 105KEYS TURKEY-F PS/2 DARFON KEYBOARD 104KEYS RUSSIAN/US PS/2 DARFON KEYBOARD 105KEYS SPANISH PS/2 DARFON KEYBOARD 105KEYS TURKEY PS/2 DARFON KEYBOARD 105KEYS UK PS/2 DARFON KEYBOARD 105KEYS CANDIAN/FRENCH PS/2 DARFON KEYBOARD 105KEYS SWEDEN PS/2 DARFON KEYBOARD 105KEYS HUNGARIA/US PS/2 DARFON...

  • Page 103: Appendix A Model Definition And Configuration

    Model Definition and Configuration Veriton 5100 The Veriton 5100 Model No. Define: Trade Mark: Brand Name: Acer Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System Model No: VT5100 Product Name: Veriton 5100 Appendix A Appendix A...

  • Page 104: Veriton 7100

    Veriton 7100 The Veriton 7100 Model No. Define: Trade Mark: Brand Name: Acer Description: Acer Veriton Series, PIII & Celeron Socket 370 Based PC System Model No: VT7100 Product Name: Veriton 7100 Appendix A...

  • Page 105: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under MS DOS V6.22, Microsoft Windows 98 SE (EN/TW), Microsoft Windows 2000 Professional, Microsoft Win95/NT 4.0 Workstation, IBM OS/2 Warp 4.0, Novell Netware 4.12 & 5.1, and SCO UNIX/Red Hat Linux environment.

  • Page 106: Ms Dos V6.22 Environment Test

    API 640A-247 Quamtum 20.4 GB AOpen CD-940E Pro Seagate 10.2 GB Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK API 62C API 32TW Acer View 19” Acer View 77C Acer NIC-559 With AOL II ANI ALN-325 3COM 3C905C-TXM Appendix B...

  • Page 107: Microsoft Windows 98Se (En/Tw) Environment Test

    AOpen CD-940E Pro Seagate 10.2 GB Logitech Wheel Mouse S48A Primax Wheel USB API 62C API USB Acer View 19” Acer View 77C Onboard AD1881 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 Winfast 3D S325 32 MB PCI...
  • Page 108 Item USB Devices Printer Specifications HP Desk Jet 895C USB Printer Logitech Pagescan USB Acer Digital Video Camera Primax USB Joystick Microsoft USB Joystick AcerScan Prisa 310U USB Altec Lansing Speaker Intel USB Digital Video Camera HP Desk Jet 695C...

  • Page 109: Microsoft Windows 2000 Professional Environment Test

    AOpen CD-940E Pro Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK API 62C API 32TW Acer View 19” Acer View 77C Onboard AD1881 ATI Rage 128 PRO 32MB PCI Acer TNT2 AGP 4X 16MB PCI 3COM 3C905C-TXM ANI ALN-325 Acer NIC-559A...

  • Page 110: Microsoft Win95/Nt 4.0 Workstation Environment Test

    Coppermine 866/133 MHz 64 MB 256 MB 256 KB Panasonic Ju-256A Seagate 20 GB Quantum 20.4 GB API 640A-247 AOpen CD-940E Pro Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK API 62C API 32TW Acer View 19” Acer View 77C Appendix B...

  • Page 111: Ibm Os/2 Warp 4.0 Environment Test

    Cache Diskette Drive EIDE Channel 1 Master EIDE Channel 2 Master Mouse Keyboard Monitor Appendix B Specifications Coppermine 600/100 MHz 256 MB 256 K Panasonic JU-256A Seagate 20.4 GB API 640A-247 Logitech Wheel Mouse S48A API 62C Acer View 19”...

  • Page 112: Novell Netware 4.12 & 5.1 Environment Test

    Seagate 30 GB Quantum 20.4 GB API 640A-247 AOpen CD-940E Pro Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK API 62C API 32TW Acer View 19” Acer Vew 77C 3COM 3C905C-TXM Acer NIC-559A ANI ALN-325 3COM 3C339 3COM 3C905C-TXM D-Link DFE-500TX...

  • Page 113: Sco Unix/Red Hat Linux Environment Test

    Coppermine 866/133 MHz 64 MB 256 MB 256 KB Panasonic JU-256A Seagate 30 GB Quantum 20.4 GB API 640A-247 AOpen CD-940E Pro Logitech Wheel Mouse S48A Primax Wheel Mouse MOSXK API 62C API 32TW Acer View 19” Acer View 77C...
  • Page 114 Appendix B...

  • Page 115: Appendix C Online Support Information

    This appendix describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices, Regional Offices and Regional Group may access our website. However, some information sources will require a user I.D.
  • Page 116 Appendix C...

  • Page 117: Index

    Advanced Options 47 PnP/PCI 49 removing 68 AGP Expansion Cards 61 Assignment Map 21 Audio controller 19 Audio Board 84 Audio Interface 19 Audio-in/Line-in port 7, 11 Audio-out/Line-out port 7, 11 Basic level 28 BIOS Setup 27 Entering Setup 28 Setup Utility 28 BIOS Utility 50 Abort Settings Change 53...
  • Page 118 DRQ Assignment Map 23 ECP 20 Environmental Requirements 23 EPP 20 Error Codes 75 Error Sysmptoms List 75 Expansion Cards removing 68 Expansion slot 7, 11 features 2 connectivity 2 design 3 ergonomics 3 Multimedia 2 Performance 2 Floppy disk drive Interface 19 Frequency 24 front panel 8 FRU 85...
  • Page 119 operation mode 37 serial port 1/2 37 Online Support Information 109 Overview 1 Parallel Port 20 Parallel/printer port 7, 10 Password bypassing 46 changing 46 removing 46 setting 45 Setup 44 removing 68 PCI Expansion Cards 61 PCI INTx# 21 PCI Slot IRQ 21 ports left panel 10...
  • Page 120 Processor speed 30 PS/2 mouse 31 serial port 1 31 total memory 31 System Memory 56, 64 System Security Power-on password 44 System Specifications 1 design 3 Features 2 System Utilities 27 Abort Settings Change 53 Advanced Options 47 Boot Options 41 Date 43 Disk Drives 33 Exiting Setup 54...

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