Acer TravelMate 6595T Service Manual
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Acer TravelMate 6595T Service Manual

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TravelMate 6595T/6595TG/8573T/8573TG
SERVICEGUIDE
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Summary of Contents for Acer TravelMate 6595T

  • Page 1 TravelMate 6595T/6595TG/8573T/8573TG SERVICEGUIDE ®...

  • Page 2: Revision History

    Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
  • Page 4 Acer-authorized Service Providers: Your Acer office may have a different part number code than those given in the FRU list in this service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 5 CHAPTER Hardware Specifications...

  • Page 6: Table Of Contents

    Features ..........1-5 Operating System .
  • Page 7 Card Reader ........1-33 LCD Panel .

  • Page 9: Features

     Up to 2 GB of DDR3 system memory, upgradable to 4 GB using two soDIMM modules (for 32-bit OS) Display  15.6" HD 1366 x 768 resolution, Acer ComfyView LED-backlit TFT LCD  Mercury-free, environment-friendly  Super-slim design Graphics ...

  • Page 10: Storage Subsystem

     Discrete: NVIDIA MB of dedicated DDR3 VRAM, supporting NVIDIA ® PureVideo Shader Model 5.0, Microsoft  Simultaneous multi-monitor display support  16.7 million colors  Internal resolutions and refresh rate supported (applies to both UMA and Discrete models):  800×600, 60 Hz ...

  • Page 11: Audio Subsystem

     High-definition audio support  Two built-in stereo speakers  MS-Sound compatible  Acer PureZone technology with two built-in stereo microphones, featuring beam forming, echo cancellation, and noise suppression technologies  Built-in digital microphone  Conexant CX-20584 audio codec Communication Webcam ...

  • Page 12: Power Adapter And Battery

    Hotkeys for volume and brightness level, media playback, wireless and sleep functions, and display and touchpad toggle  Control keys: Acer PowerSmart key, Acer Backup key, Acer Bio-Protection fingerprint reader, Acer InstantView key, Volume mute key and Communication key ®...

  • Page 13: I/O Ports

     Adjustable touchpad sensitivity function I/O Ports  144-pin Acer ProDock connector ®  ExpressCard /34 slot  Smart card reader slot  Multi-in-1 card reader (SD™, MMC, MS, MS PRO, xD)  USB 3.0 port  Two USB 2.0 ports (one port featuring power-off USB charging) ...

  • Page 14: Optional Items

     Microsoft Silverlight™  Skype™  Windows Live™ Essentials Web links and utilities  Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain, Sweden, UK only)  Acer Identity Card  Acer Registration  Acer Updater  eBay shortcut (Canada, France, Germany, Italy, Mexico, Spain, UK, US only) ...

  • Page 15: Environment

    Weight  UMA: 2.55 kg (5.63 lb)  Discrete: 2.6 kg (5.73 lb) Environment  Temperature:  Operating: 0 to 40 °C  Non-operating: -20 to 60 °C  Humidity (non-condensing):  Operating: 20% to 80%  Non-operating: 20% to 80% Hardware Specifications and Configurations 1-11...

  • Page 16: Notebook Tour

    Two internal microphones for stereo sound recording. Puts your computer into power-saving mode (configuration may vary by model). Programmable key (configuration may vary by model). Opens Acer InstantView. Launches Acer Backup Management for three-step data backup. Hardware Specifications and Configurations Description...
  • Page 17 The left and right buttons function like the left and right mouse buttons. Touch-sensitive pointing device which functions like a computer mouse. Fingerprint reader for Acer ProShield Security Suite. Also called liquid crystal display (LCD), displays computer output. Description...

  • Page 18: Close Front View

    Close Front View Figure 1-2. Close Front View Table 1-2. Close Front View Icon Power indicator Battery indicator HDD indicator Microphone jack Headphones/speaker/ line-out jack Multi-in-1 card reader slot Communication switch/indicator 1-14 Item Indicates the computer’s power status. Blue: The computer is turned on. ...

  • Page 19: Left View

    Left View Figure 1-3. Left View Table 1-3. Left View Icon DC-in jack HDMI port External display (VGA) port eSATA port/USB 2.0 ExpressCard/34 slot Smart card reader slot Hardware Specifications and Configurations Item Connects to the AC adapter. Supports high definition digital video connections. Connects to a display device (e.g., external monitor, LCD projector).

  • Page 20: Right View

    Right View Figure 1-4. Right View Table 1-4. Right View Icon USB 3.0 port USB 2.0 port USB 2.0 port Optical disc drive (ODD) ODD access indicator ODD eject button ODD emergency eject hole Ethernet (RJ-45) port Kensington lock slot 1-16 Item Connects to USB devices.

  • Page 21: Base View

    Locks the battery pack in position Provides power to the computer when the power cord is unplugged. Releases the battery for removal. Connects to the optional Acer ProDock. Releases the Acer MediaBay module. Houses the computer's hard disk, memory, and WLAN (optional) modules.

  • Page 22: Indicators

    Indicators The computer has several easy-to-read status indicators. Figure 1-6. Indicators Table 1-6. Indicators Icon Power indicator Battery indicator HDD indicator Communication indicator 1-18 Item Indicates the computer’s power status. Solid blue: The computer is turned on.  Blinking amber: The computer is in power-saving ...

  • Page 23: Touchpad Basics

    Touchpad Basics Figure 1-7. Touchpad The following items show you how to use the touchpad with Acer Bio-Protection fingerprint reader.  Move finger across the touchpad (4) to move the cursor.  Press the left (3) and right (2) buttons located beneath the touchpad to perform selection and execution functions.

  • Page 24: Keyboard

    Application key, function lock keys, hotkeys, and media control keys controlling various computer features. Figure 1-8. Keyboard 1-20 Right Button Hardware Specifications and Configurations Touchpad Center button Swipe up/down/left/rig ht using Acer FingerNav 4-way control function (Manufacturing option). ® key,...

  • Page 25: Lock Keys

    Lock Keys The keyboard has three lock keys which the user can toggle on and off. Figure 1-9. Keyboard Lock Keys Table 1-8. Keyboard Lock Keys Lock key Caps Lock When On, all typed alphabetic characters appears in uppercase. Num Lock Off by default.

  • Page 26: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Figure 1-10. Windows-specific Keys Table 1-9. Windows-specific Keys Windows Pressed alone, this key has the same effect as clicking on the Windows Logo key Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 27: Hotkeys

    Hotkeys The computer uses hotkeys or key combinations to access most computer controls. To activate hotkeys, press and hold the Fn key before pressing the key in the combination. Figure 1-11. Hotkeys Table 1-10. Hotkeys Hotkey Icon Fn+F3 Communication device toggle Fn+F4 Sleep Fn+F5...

  • Page 28: Special Keys

    Special Keys The Euro symbol 1. Open a text editor or word processor. 2. Hold Alt Gr and then press the € key. NOTE: NOTE: Some fonts and software do not support the Euro symbol. See www.microsoft.com/typography/faq/faq12.htm The US dollar sign 1.

  • Page 29: D2D Recovery

    D2D Recovery The Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer. 1. Restart the computer. 2. During POST, press F1 to access the BIOS Setup screen. 3. Press  to select the Main menu.
  • Page 30 System Block Diagram Figure 1-12. System Block Diagram 1-26 Hardware Specifications and Configurations...

  • Page 31: Specification Tables

    Specification Tables Computer Specifications Item Dimensions Width Depth Height Weight (equipped with 6-cell battery pack, HDD, and ODD) Input power Operating voltage Operating current (max) Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized)

  • Page 32: Processor

    System Board Item System model TM6595T/6595TG Core logic Mobile Intel Chipset Graphics   Intel USB 3.0 Integrated in the Mobile Intel QM67 Express Chipset USB 2.0 Integrated in the Mobile Intel QM67 Express Chipset Bluetooth 3.0 + HS Bluetooth 2.1 + EDR ...

  • Page 33: Processor Specifications

    Item Core logic Four execution cores·    Chipset Mobile Intel Chipset Processor Specifications Item Speed i3-2310M 2.10 GHz i5-2410M 2.30 GHz i5-2520M 2.50 GHz i5-2540M 2.60 GHz i7-2620M 2.70 GHz Heat Sink Fan True Value Table CPU Temperature Throttling 50%: On = 95 °C;...

  • Page 34: Graphics Controller

    Item DIMM voltage DIMM package Memory Combinations Slot 1 (MB) 1024 1024 1024 1024 2048 2048 2048 2048 4096 4096 4096 4096 NOTE: The preceding table lists possible system memory configurations. The configuration of slot 1 and slot 2 could be reversed. Graphics Controller Item System model...

  • Page 35: System Bios

    Microsoft XP/Vista/Windows 7 logo program  Microsoft SLP 1.0 support  Microsoft OA 2.0 and 2.1 support  Specification Acer FineTouch™ keyboard 105-/106-/109-keys Overlay numeric keys  Inverted “T” cursor keys  Hotkeys for volume and brightness level, media playback, ...

  • Page 36: Hard Disk Drive

    Hard Disk Drive Item Vendor and models Product series Configuration Interface Capacity (GB) Bytes per sector Data heads Disks Performance Data buffer Spindle speed (RPM) Media data transfer rate (Mbits/sec, max) Interface transfer rate (MB/sec, max) Power Requirement 1-32 Specification Hitachi Hitachi HTS545025B9...

  • Page 37: Super-Multi Drive

    Super-Multi Drive Item Vendor and models Interface Transfer rates DVD-RAM DVD-R DVD-R DL DVD-RW DVD+R DVD+R DL DVD+RW DVD-ROM Single Layer DVD-ROM Dual Layer CD-R CD-RW CD-ROM Buffer memory Loading mechanism Release mechanism Power requirement Card Reader Item Controller Cards supported Manufacturing technology Hardware Specifications and Configurations Specification...

  • Page 38: Lcd Panel

    LCD Panel Item Vendor and models Screen size (diagonal) Active area Display resolution (pixels) Pixel pitch Viewing angle (H/V) Brightness Contrast ratio Response time Typical Maximum Typical power consumption (watt) Electrical interface Backlight Weight Physical size Supported LCD Resolutions Resolution 800x600, 60 Hz 16:9 1024x768, 60 Hz 16:9 1280x600, 60 Hz 16:9...

  • Page 39: Supported Gpu Resolutions

    Supported GPU Resolutions Resolution 800x600, 60 Hz 16:9 1024x768, 60 Hz 16:9 1280x600, 60 Hz 16:9 1280x720, 60 Hz 16:9 1280x768, 60 Hz 16:9 1360x768, 60 Hz 16:9 1366x768, 60 Hz, 16:9 Audio Codec Item Controller Features Audio Interface Item Controller Audio onboard Audio channel...

  • Page 40: Lan

    Item System model LAN controller LAN connector type LAN connector location Features Wireless LAN Item System model Module Frequency band Protocols and data rates supported Interface Form factor Antennae 1-36 Specification TM6595T/6595TG ® Intel 82579LM RJ-45 Right side 10/100/1000BASE-T  triple-speed MAC Compliant with IEEE ...

  • Page 41: Bluetooth

    Bluetooth Item System model Module Version Interface Data transfer rate Radio frequency CMOS technology USB Interface Item Controller Number and location of USB port EHCI Output current HDMI Port Item Compliance level Data throughput Number of HDMI port Location Expansion Card Item Form factor Number of slot...

  • Page 42: System Led Indicators

    System LED Indicators Item Power status Battery status HDD activity Wireless connectivity Battery Pack Item Vendor and models Battery type Pack capacity Number of battery cell Package configuration AC Adapter Item Input rating Input AC current (max) Output 1-38 Specification Solid blue: The computer is turned on.

  • Page 43: System Power Management

    System Power Management Item Power management system Power global states System DMA Specification Legacy Mode DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 Hardware Specifications and Configurations Specification ACPI 3.0-compliant G3 Mechanical Off - This off state is entered through a ...
  • Page 44 System Interrupt Specification Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 1-40 System Function System timer Standard PS/2 keyboard Not in use Not in use Not in use Not in use Not in use System CMOS/real time clock Not in use...
  • Page 45 System IO Address Map (UMA) I/O address (hex) 0000 - 001F Direct Memory Access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable Interrupt Controller 0024 - 0025 Programmable Interrupt Controller 0028 - 0029 Programmable Interrupt Controller 002C - 002D Programmable Interrupt Controller 002E - 002F Motherboard resources...
  • Page 46 I/O address (hex) 00AC - 00AD Programmable Interrupt Controller 00B0 - 00B1 Programmable Interrupt Controller 00B2 - 00B3 Motherboard resources 00B4 - 00B5 Programmable Interrupt Controller 00B8 - 00B9 Programmable Interrupt Controller 00BC - 00BD Programmable Interrupt Controller 00C0 - 00DF Direct Memory Access controller 00F0 - 00F0 Numeric data processor...
  • Page 47 System IO Address Map (Discrete) I/O address (hex) 0000 - 001F Direct Memory Access controller 0000 - 0CF7 PCI bus 0020 - 0021 Programmable Interrupt Controller 0024 - 0025 Programmable Interrupt Controller 0028 - 0029 Programmable Interrupt Controller 002C - 002D Programmable Interrupt Controller 002E - 002F Motherboard resources...
  • Page 48 I/O address (hex) 00AC - 00AD Programmable Interrupt Controller 00B0 - 00B1 Programmable Interrupt Controller 00B2 - 00B3 Motherboard resources 00B4 - 00B5 Programmable Interrupt Controller 00B8 - 00B9 Programmable Interrupt Controller 00BC - 00BD Programmable Interrupt Controller 00C0 - 00DF Direct Memory Access controller 00F0 - 00F0 Numeric data processor...
  • Page 49 CHAPTER System Utilities...
  • Page 50 BIOS Setup Utility........2-3 Navigating the BIOS Utility .

  • Page 51: System Utilities

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.

  • Page 52: Bios Menus

    BIOS Menus This section describes the Phoenix SecureCore Tiano BIOS Setup Utility menu tabs. NOTE: NOTE: The screenshots used in this chapter are for reference only. Actual values can vary depending on the computer model. Information This tab shows a summary of the computer‘s hardware information. I n f o r m a t i o n C P U Ty p e : C P U S p e e d :...
  • Page 53 Table 2-1. Hardware Information (Continued) Parameter Asset Tag Number Product Name Manufacturer Name UUID Main Use this tab to set the system time and date, enable or disable boot options, and enable or disable the D2D recovery feature. I n f o r m a t i o n S y s t e m Ti m e : S y s t e m D a t e : To t a l M e m o r y :...
  • Page 54 Table 2-2. BIOS Main (Continued) Parameter Video Memory System memory allocated for graphics processing Graphic Mode Option to set the graphic device. Quiet Boot Show the original equipment manufacturer (OEM) screen during system boot instead of the typical POST screen Network Boot Option to boot system from LAN F12 Boot Menu...

  • Page 55: Setting A Password

    Security Use this tab to safeguard and protect the computer from unauthorized use. I n f o r m a t i o n S u p e r v i s o r P a s s w o r d I s : U s e r P a s s w o r d I s : H D D P a s s w o r d S t a t e : S e t S u p e r v i s o r P a s s w o r d...
  • Page 56 Figure 2-4. Set Supervisor Password 2. Type a new password in the Enter New Password field and press Enter. Passwords are not case sensitive and the length must not exceed eight alphanumeric characters (A-Z, a-z, 0-9). 3. Retype the password in the Confirm New Password field and press Enter. IMPORTANT: Use care when typing a password.

  • Page 57: Removing A Password

    Removing a Password Perform the following: 1. Press to highlight a Set _______ Password parameter and press Enter. The Set _______ Password dialog box appears. Figure 2-5. Set Supervisor Password 2. Type the current password in the Enter Current Password field and press Enter. 3.

  • Page 58: Network Boot

    5. Press Enter. Computer sets Supervisor Password parameter to Set. NOTE: NOTE: Users can choose to enable the Password on Boot parameter. 6. Press F10 to save changes and exit from the BIOS Setup Utility. Boot Use this tab to set the preferred drive sequence in which the Setup Utility attempts to boot the operating system.

  • Page 59: Exit Saving Changes

    Exit Use the Exit tab to save or discard changes and close the BIOS Setup Utility. I n f o r m a t i o n E x i t S a v i n g C h a n g e s E x i t D i s c a r d i n g C h a n g e s L o a d S e t u p D e f a u l t s D i s c a r d C h a n g e s...

  • Page 60: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions:  New versions of system programs  New features or options  Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 61: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. I n f o r m a t i o n B o o t P r i o r i t y O r d e r : 1 : H D D 0 : W D C W D 2 5 0 0 B P V T- 2 2 Z E S TO...

  • Page 62: Remove Hdd/Bios Password Utilities

    Remove HDD/BIOS Password Utilities This section explains how to remove the HDD and BIOS passwords. Removing the HDD Password NOTE: NOTE: If the incorrect HDD password is entered three times in succession, an error is generated. (Figure 2-11) Figure 2-11. Password Error Status To reset the HDD password: 1.

  • Page 63: Removing The Bios Passwords

    4. Select option 2 (upper case ASCII code) and press Enter. 5. Write down the generated master password. 6. Reboot the computer. 7. In the HDD password prompt, type the master password generated in step 5, then press Enter. Removing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard.

  • Page 64: Clearing The Bios Passwords

    Clearing the BIOS Passwords 1. Shut down the computer and disconnect the AC adapter and all other peripherals from the computer. 2. Removing the battery pack and lower case cover. 3. If the Mini Card slot is occupied, remove the installed wireless module. 4.

  • Page 65: Using Dmi Tools

    Using DMI Tools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. LAN EEPROM Utility LAN EEPROM Utility enables to change the MAC address. Perform the following steps to use the LAN EEPROM Utility: 1.
  • Page 66 2-18 System Utilities...
  • Page 67 CHAPTER Machine Maintenance...
  • Page 68 Machine Disassembly and Replacement....3-5 Recommended Equipment ......3-5 Replacement Requirements.
  • Page 69 LCD Module Reassembly Process......3-63 Replacing the Antennas......3-63 Replacing the Microphone .

  • Page 71: Machine Disassembly And Replacement

    Machine Maintenance Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 72: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. Figure 3-1.

  • Page 73: Disassembly Process

    Table 3-1. Main Screw List Screw M2 × L3 M2.5 × L7 M2.5 × L3 M2 × L2.5 M2 × L5 M2.5 × L4 M2 × L2 Machine Maintenance Quantity Acer Part Number 86.FR901.001 86.00E72.637 86.00G68.533 86.00H67.520 86.00Q15.525 86.9AL53.4R0 86.00D76.620...

  • Page 74: External Module Disassembly Process

    Table 3-2. Screw List Step ODD Bracket Disassembly Base Door Disassembly WLAN Module Disassembly BATTERY PACK BASE DOOR MODULE WLAN MODULE Screw Quantity M2 × L3 M2.5 × L7 M2.5 × L3 DIMM MODULES Acer Part Number 86.FR901.001 86.00E72.637 86.00G68.533 Machine Maintenance...

  • Page 75: Removing The Battery Pack

    Removing the Battery Pack 1. Turn the computer over so that the base is facing up. 2. Follow these steps to remove the battery from the battery bay. a. Slide the battery lock to the unlock position. Figure 3-3. Battery Pack b.

  • Page 76: Remove The Dummy Card

    Remove the Dummy Card 1. Push against the card reader dummy card, as if you were pushing it further into the slot (a). 2. Pull the dummy card out (b). Figure 3-5. Card Reader Dummy Card 3. Repeat above steps to remove the ExpressCard dummy card. Figure 3-6.

  • Page 77: Removing The Odd Module

    Removing the ODD Module 1. Slide and hold the MediaBay release latch the ODD module (a). 2. Slide the drive out of the drive bay (b). Figure 3-7. ODD Module 3. Remove the screws securing the ODD plastic holder. Figure 3-8. ODD Plastic Holder Screws Table 3-3.
  • Page 78 4. Detach the ODD plastic holder from the module. Figure 3-9. ODD Plastic Holder 5. Pry the ODD bezel off the module. Figure 3-10. ODD Bezel 6. Pull the connector adapter off the module. Figure 3-11. ODD Connector Adapter 3-12 Machine Maintenance...

  • Page 79: Removing The Base Door

    Removing the Base Door 1. Perform the “Removing the Battery 2. Remove the screws securing the base door. Figure 3-12. Base Door Screws Table 3-4. Screws Step Base Door Disassembly 3. Insert a non-marring plastic scribe on the base door’s notch to release the base door. Figure 3-13.
  • Page 80 4. Pry the top edges of the base door to separate the it from the lower case. Figure 3-14. Base Door 5. Pull the base door off the notebook computer. Figure 3-15. Base Door 3-14 Machine Maintenance...

  • Page 81: Removing The Hdd Module

    Removing the HDD Module 1. Perform the “Removing the Base 2. Disconnect the HDD cable (a). Figure 3-16. HDD Cable 3. Grasp the plastic tab (b) and then pull the hard drive out of its compartment (c). Figure 3-17. HDD Module Machine Maintenance Door”...
  • Page 82 4. Pry open the front HDD plastic holder off the HDD module (a). Figure 3-18. HDD Plastic Holder 5. Pry the tail end of the plastic holder off the HDD module (b) and then remove the HDD (c). Figure 3-19. HDD Plastic Holder 3-16 Machine Maintenance...
  • Page 83 6. Pull the HDD adapter cable off the HDD. Figure 3-20. HDD Adapter Cable 3-17 Machine Maintenance...

  • Page 84: Removing The Wlan Module

    Removing the WLAN Module 1. Perform the “Removing the Base 2. Unplug the two (2) antenna cables from the WLAN module. IMPORTANT: For reference during machine reassembly, note which cable color corresponds to the main (black) and auxiliary (white) connectors. Figure 3-21.
  • Page 85 4. Remove the WLAN module from the slot. Figure 3-23. WLAN Module 3-19 Machine Maintenance...

  • Page 86: Removing The Memory Modules

    Removing the Memory Modules 1. Perform the “Removing the Base 2. Push out the latches on both sides of the memory slot until the module tilts upward (a), and then remove the DM1 slot module (b). Figure 3-24. DM1 Slot Module 3.

  • Page 87: Main Unit Disassembly Process

    M2 x L2.5 M2 x L2.5 M2 x L2.5 – M2 x L5 M2.5 × L7 TOUCHPAD AND SMART CARD FINGERPRINT READER BOARD CABLE BOARD Acer Part Number 86.00E72.637 86.00E72.637 86.00F80.723 86.00H67.520 86.00G68.533 86.00F80.723 86.00H67.520 86.00H67.520 86.00H67.520 – 86.00Q15.525 86.00E72.637...

  • Page 88: Removing The Keyboard

    Removing the Keyboard IMPORTANT: The keyboard is easily warped or damaged during the removal process. Take care not to use excessive force when removing. 1. Perform the “Removing the Base 2. Remove the screws securing the keyboard. Figure 3-27. Keyboard Screws Table 3-7.
  • Page 89 5. Gently pry up the keyboard. Figure 3-29. Keyboard 6. Slide the keyboard forward to access the keyboard cable. Figure 3-30. Keyboard Machine Maintenance 3-23...
  • Page 90 7. Open the connector latch (a) and then disconnect the cable (b). Figure 3-31. Keyboard Cable 3-24 Machine Maintenance...

  • Page 91: Removing The Palmrest Module/Upper Cover

    Removing the Palmrest Module/Upper Cover 1. Perform the “Removing the ODD described on pages 3-11and 2. Perform the “Removing the 3. Open the Smart Card cable connector latch (a) and then disconnect the cable (b). Figure 3-32. Smart Card Cable 4.
  • Page 92 5. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Figure 3-34. Touchpad and Fingerprint Board Cables 6. Remove the top side screws securing the upper cover. Figure 3-35. Upper Cover Screw – Top Side Table 3-8.
  • Page 93 7. Remove the base side screws securing the upper cover. Figure 3-36. Upper Cover Screws – Base Side Table 3-9. Screws Step Upper Cover Disassembly 8. Locate the small gaps between the upper cover and lower case, and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the one from the other.

  • Page 94: Removing The Power Button Launch Board

    Removing the Power Button Launch Board 1. Perform the “Removing the Palmrest Module/Upper preceding section. 2. Open the connector latch (a) and then remove the cable (b). Figure 3-38. Power Button Launch Board Cable 3. Remove the screws securing the power button board. Figure 3-39.
  • Page 95 4. Lift the power button launch board at an angle (a) and then remove from the upper cover (b). Figure 3-40. Power Button Launch Board 3-29 Machine Maintenance...

  • Page 96: Removing The Smart Card Reader

    Removing the Smart Card Reader 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Open the connector latch and then remove the Smart card cable. Figure 3-41. Smart Card Cable 3. Remove the screws securing the Smart card reader. Figure 3-42.
  • Page 97 4. Lift the Smart card reader from the upper cover. Figure 3-43. Smart Card Reader 3-31 Machine Maintenance...

  • Page 98: Removing The Fingerprint Board

    Removing the Fingerprint Board 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Touchpad cable Figure 3-44. Touchpad and Fingerprint Board Cables 3.
  • Page 99 4. Remove the touchpad bracket from the upper cover. Figure 3-46. Touchpad Bracket 5. Insert a small flat-blade screwdriver between the fingerprint board and the upper cover, and carefully pry the board loose. Remove the fingerprint board from the palm rest. Figure 3-47.

  • Page 100: Removing The Touchpad Board

    Removing the Touchpad Board 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Open the connector latches for the touchpad and fingerprint board cables (a) and then disconnect the cables (b). Touchpad cable Figure 3-48. Touchpad and Fingerprint Board Cables 3.
  • Page 101 4. Remove the touchpad bracket from the upper cover. Figure 3-50. Touchpad Bracket 5. Detach the mylar tape securing the touchpad board. Figure 3-51. Touchpad Board Machine Maintenance 3-35...
  • Page 102 6. Insert a small flat-blade screwdriver between the touchpad board and the upper cover, and carefully pry the board loose. Remove the touchpad board from the palm rest. Figure 3-52. Touchpad Board NOTE: NOTE: A circuit board that is > 10cm has been highlighted with a yellow rectangle in Figure 3-52.

  • Page 103: Removing The Usb Board

    Removing the USB Board 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Disconnect the right speaker cable from the USB board. Figure 3-53. Right Speaker Cable 3. Open the USB board cable’s connector latch (a) and then disconnect the USB board cable from the USB board (b).
  • Page 104 4. Remove the screw securing the USB board. Figure 3-55. Touchpad and Fingerprint Board Bracket Screws Table 3-14. Screw Step USB Board Disassembly 5. Remove the USB board from the lower case. Figure 3-56. USB Board 3-38 Screw Quantity M2 × L2.5 Screw Type Machine Maintenance...

  • Page 105: Removing The Tpm Board

    Removing the TPM Board 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Remove the screw securing the TPM board. Figure 3-57. TPM Board Screw Table 3-15. Screw Step TPM Board Disassembly 3. Detach the TPM board from its mainboard connector. Figure 3-58.

  • Page 106: Removing The Rtc Battery

    Removing the RTC Battery 1. Perform the “Removing the Palmrest Module/Upper page 3-25. 2. Disconnect the RTC battery cable. Figure 3-59. RTC Battery Cable NOTE: NOTE: The RTC battery has been highlighted with a yellow circle in RTC battery and follow the local regulations for disposing it. 3.

  • Page 107: Removing The Mainboard

    Removing the Mainboard 1. Perform the “Removing the ODD described on pages 3-11 2. If a WLAN module is installed, remove it. Perform the procedure described on pages 3-18. 3. Perform the “Removing the Palmrest Module/Upper page 3-25. 4. Detach the transparent tape securing the LCD cable. Figure 3-61.
  • Page 108 6. Detach the silver tape securing the LCD cable to the lower case. Figure 3-63. LCD Cable Tape 7. Detach the black tape covering the microphone cable. Figure 3-64. Microphone Cable Tape 8. Disconnect the microphone cable from the mainboard. Figure 3-65.
  • Page 109 9. Open the USB board cable’s connector latch (a) and then disconnect the USB board cable from the mainboard (b). Figure 3-66. USB Board Cable 10. Disconnect the left speaker cable from the mainboard. Figure 3-67. Left Speaker Cable Machine Maintenance 3-43...
  • Page 110 11. Remove the screw securing the mainboard. Figure 3-68. Mainboard Screw Table 3-16. Screw Step Mainboard Disassembly 12. Lift the mainboard at an angle and disconnect the LAN cable (a) and then remove the mainboard out of the lower case (b). Make sure the DC input cable is removed as well. Figure 3-69.
  • Page 111 13. Disconnect the DC input cable from the mainboard. Figure 3-70. DC input Cable 3-45 Machine Maintenance...

  • Page 112: Removing The Thermal Module

    Removing the Thermal Module 1. Perform the “Removing the 2. Disconnect the thermal module fan cable from the mainboard. Figure 3-71. Fan Cable 3. Loosen the spring-loaded captive screws securing the thermal module. Follow the screw sequence indicated on Figure 3-72. Thermal Module Screws Table 3-17.
  • Page 113 4. Remove the thermal module from the mainboard. Figure 3-73. Thermal Module 3-47 Machine Maintenance...

  • Page 114: Removing The Cpu

    Removing the CPU 1. Perform the “Removing the 2. Use a flat-blade screwdriver to turn the CPU socket lock screw counter-clockwise. Figure 3-74. CPU Socket Screw 3. Remove the CPU from the mainboard. Figure 3-75. CPU 3-48 Mainboard” procedure described on page 3-41. Machine Maintenance...

  • Page 115: Removing The Speakers

    Removing the Speakers 1. Perform the “Removing the 2. Remove the screws securing the speakers. Figure 3-76. Speaker Screws Table 3-18. Screws Step Speakers Disassembly Figure 3-77. Speaker Screws 3. Lift the speakers from the lower case. Figure 3-78. Left and Right Speakers Machine Maintenance Mainboard”...

  • Page 116: Removing The Lan Cable

    Removing the LAN Cable 1. Perform the “Removing the 2. Detach the LAN cable from the lower case. Figure 3-79. LAN Cable 3. Remove the cable from the lower case. Figure 3-80. LAN Cable 3-50 Mainboard” procedure described on page 3-41. Machine Maintenance...

  • Page 117: Removing The Lcd Module

    Removing the LCD Module 1. Perform the “Removing the 2. Remove the black tapes securing the antenna cables to the lower case. Figure 3-81. Antenna Cables’ Tapes 3. Release the blue antenna cable from its top side latches. Figure 3-82. Blue Antenna Cable – Top Side Latches Machine Maintenance Mainboard”...
  • Page 118 4. Release the yellow antenna cable from its top side latches. Figure 3-83. Yellow Antenna Cable – Top Side Latches 5. Release the black antenna cable from its top side latches. Figure 3-84. Black Antenna Cable – Top Side Latches 3-52 Machine Maintenance...
  • Page 119 6. Release the white antenna cable from their top side latches. Figure 3-85. White Antenna Cable – Top Side Latches 7. Remove the screws securing the LCD module. Figure 3-86. LCD Module Hinge Screws Table 3-19. Screws Step LCD Module Disassembly Machine Maintenance Screw Quantity...
  • Page 120 8. Remove the LCD module from the lower case. Figure 3-87. LCD Module 3-54 Machine Maintenance...

  • Page 121: Lcd Module Disassembly Process

    LCD Bezel Disassembly LCD Hinges Disassembly LCD Panel Disassembly Machine Maintenance LCD MODULE LCD BEZEL RIGHT LCD ANTENNAS HINGE Screw Quantity M2.5 × L4 M2 × L2 M2.5 × L2.5 LCD COVER MICROPHONE Acer Part Number 86.9AL53.4R0 86.00D76.620 86.00K60.630 3-55...

  • Page 122: Removing The Lcd Bezel

    Removing the LCD Bezel 1. Perform the “Removing the LCD 2. Remove the screw rubber covers on the lower corners of the LCD bezel. Figure 3-89. LCD Bezel Screw Covers 3. Remove the screws on the lower corners of the LCD bezel. Figure 3-90.
  • Page 123 4. Carefully pry loose the LCD bezel from the LCD cover. Start on the bottom side, continue to the left and right sides, and finally the top side. Figure 3-91. LCD Bezel 5. Remove the bezel from the LCD module. Figure 3-92.

  • Page 124: Removing The Lcd Hinges

    Removing the LCD Hinges 1. Perform the “Removing the LCD 2. Remove the screws securing the LCD hinges. Figure 3-93. LCD Hinge Screws Table 3-22. Screws Step LCD Hinges Disassembly 3. Release the antenna cables from the LCD hinges (a) and then remove the LCD hinge from the LCD cover (b).

  • Page 125: Removing The Lcd Panel

    Removing the LCD Panel 1. Perform the “Removing the LCD 2. Remove the screws securing the LCD panel. Figure 3-95. LCD Panel Screws Table 3-23. Screws Step LCD Panel Disassembly 3. Lift the panel from the LCD cover. Figure 3-96. LCD Panel 4.
  • Page 126 5. Detach the transparent tape securing the LCD cable (a) and then disconnect the cable from the LCD board (b). Figure 3-97. LCD Cable – LCD Side 3-60 Machine Maintenance...

  • Page 127: Removing The Microphone

    Removing the Microphone 1. Perform the “Removing the LCD 2. Release the microphone cable from the adhesive tabs securing them. Figure 3-98. Microphone Cable Tapes 3. Remove the microphone from the LCD cover. Figure 3-99. Microphone 4. Disconnect the microphone cable from the microphone board. Figure 3-100.

  • Page 128: Removing The Antennas

    Removing the Antennas 1. Perform the “Removing the LCD 2. Release the antenna cables from the cable guides. Figure 3-101. Antennas 3. Detach the tin foil tapes securing the antenna cables (a) and then remove the antenna cables from the LCD cover (b). Figure 3-102.

  • Page 129: Lcd Module Reassembly Process

    LCD Module Reassembly Process Replacing the Antennas 1. Place the antenna cables on the LCD cover and then secure the cables with tin foil tapes. Figure 3-103. Antennas 2. Route the antenna cables to the cable guides. Figure 3-104. Antennas Machine Maintenance 3-63...

  • Page 130: Replacing The Microphone

    Replacing the Microphone 1. Connect the microphone cable to the microphone board. Figure 3-105. Microphone Cable 2. Place the microphone on the LCD cover. Figure 3-106. Microphone 3. Route the microphone cable to the cable guides and then secure the cable underneath the adhesive tabs.

  • Page 131: Replacing The Lcd Panel

    Replacing the LCD Panel 1. Connect the LCD cable to the LCD board. Figure 3-108. LCD Cable 2. Secure LCD cable connection with the transparent tape (a). Make sure to secure the LCD cable in place using double-sided adhesive tape (b). Figure 3-109.
  • Page 132 3. Place the LCD panel on the LCD cover. Figure 3-110. LCD Panel 4. Secure the LCD panel with the four screws. Figure 3-111. LCD Panel Screws Table 3-24. Screws Step LCD Panel Assembly 3-66 Screw Quantity M2.5 × L2.5 Screw Type Machine Maintenance...

  • Page 133: Replacing The Lcd Hinges

    Replacing the LCD Hinges 1. Slide the antenna cables through the hole in the LCD hinges and then install the hinge support brackets. Figure 3-112. Left and Right LCD Hinges 2. Secure the LCD hinges with the four screws. Figure 3-113. LCD Hinge Screws Table 3-25.

  • Page 134: Replacing The Lcd Bezel

    Replacing the LCD Bezel 1. Place the bezel on top the LCD panel and then press the bezel on all sides until it snaps into place. NOTE: NOTE: Make sure that the LCD, webcam, microphone, and antenna cables are properly routed on the hinge sides and there is no gap between the bezel and the LCD cover.
  • Page 135 3. Secure the bezel with the two screw covers. Figure 3-116. LCD Bezel Screw Covers 3-69 Machine Maintenance...

  • Page 136: Main Unit Reassembly Process

    Main Unit Reassembly Process Replacing the LCD Module 1. Position the LCD module on the lower case. Figure 3-117. LCD Module 2. Secure LCD module with the two screws. Figure 3-118. LCD Module Hinge Screws Table 3-27. Screws Step LCD Module Assembly 3-70 Screw Quantity...
  • Page 137 3. Route the antenna cables through their top side latches and then insert the antenna cables into the openings on the lower case. Figure 3-119. Antenna Cables – Top Side Latches 4. Secure the antenna cables underneath the black tapes. Figure 3-120.
  • Page 138 5. Secure the blue and yellow antenna cables underneath the black tapes and secure the black and white antenna cables to their base side latches. Figure 3-121. Antenna Cables – Tapes and Base Side Latches 3-72 Machine Maintenance...

  • Page 139: Replacing The Lan Cable

    Replacing the LAN Cable 1. Position the LAN cable on the lower case. Figure 3-122. LAN Cable 2. Press down on the cable to secure on the lower case. Make sure to secure the cable in place using double-sided adhesive tape. 3-73 Machine Maintenance...

  • Page 140: Replacing The Speakers

    Replacing the Speakers 1. Position the speakers on the lower case. Figure 3-123. Left and Right Speakers 2. Secure the speakers with the four screws. Figure 3-124. Speaker Screws Table 3-28. Screws Step Speakers Assembly 3-74 Screw Quantity M2 x L5 Screw Type Machine Maintenance...

  • Page 141: Replacing The Cpu

    Replacing the CPU 1. Place the CPU in the socket. Figure 3-125. CPU 2. Make sure the gold arrow on the corner of the CPU is aligned with the beveled corner of the socket. The CPU will easily fit into the socket if you orient it properly. Figure 3-126.
  • Page 142 3. Use a flat-blade screwdriver to turn the socket screw clockwise to secure the CPU in place. Figure 3-127. CPU Socket Screw 3-76 Machine Maintenance...

  • Page 143: Replacing The Thermal Module

    Replacing the Thermal Module IMPORTANT: Make sure all thermal pads for the mainboard chipsets and VRAMs are in place before replacing the thermal module. 1. Use a lint-free cloth or cotton swab soaked in isopropyl alcohol or acetone to remove all traces of thermal grease from the contact surfaces on both the thermal module and the CPU.
  • Page 144 4. Tighten the spring-loaded captive screws to secure the thermal module. Follow the screw sequence indicated on Figure 3-129. Thermal Module Screws Table 3-29. Screws Step Thermal Module Assembly 5. Connect the fan cable to the mainboard. Figure 3-130. Fan Cable 3-78 Figure 3-129.

  • Page 145: Replacing The Rtc Battery

    Replacing the RTC Battery 1. Position the RTC battery on the mainboard and then press down to secure it to the mainboard. Make sure to secure the battery in place using double-sided adhesive tape. Figure 3-131. RTC Battery 2. Connect the battery cable to the mainboard. Figure 3-132.

  • Page 146: Replacing The Mainboard

    Replacing the Mainboard 1. Connect the DC input cable to the mainboard. Figure 3-133. RF Switch and DC input Cables 2. Connect the LAN cable to the mainboard (a) and then slide the mainboard toward the left side of the lower case, with the I/O ports of the mainboard extruding from their port holes, then lower the mainboard in place (b).
  • Page 147 3. Secure the mainboard with the one screw. Figure 3-135. Mainboard Screw Table 3-30. Screw Step Mainboard Assembly 4. Connect the microphone cable to the mainboard. Figure 3-136. Microphone Cable Machine Maintenance Screw Quantity M2 × L2.5 Screw Type 3-81...
  • Page 148 5. Secure the microphone cable underneath the black tape. Figure 3-137. Microphone Cable’s Tape 6. Secure the LCD cable to the lower case with the tin foil tape. Figure 3-138. LCD Cable Tape 7. Connect the LCD cable to the mainboard. Figure 3-139.
  • Page 149 8. Secure the LCD cable connection with the transparent tape. Figure 3-140. LCD Cable Tape 9. Connect the left speaker cable to the mainboard. Figure 3-141. Left Speaker Cable 10. Position the USB board cable on the lower case. Connect the USB board cable to the mainboard (a) and then close the connector latch (b).

  • Page 150: Replacing The Usb Board

    Replacing the USB Board 1. Slide the USB board toward the right side of the lower case, with the I/O ports of the USB board extruding from their port holes, and then lower the USB board in place. Figure 3-143. USB Board 2.
  • Page 151 3. Connect the USB board cable to USB board (a) and then close the connector latch (b). Figure 3-145. USB Board Cable 4. Connect the right speaker cable to the USB board. Figure 3-146. Right Speaker Cable Machine Maintenance 3-85...

  • Page 152: Replacing The Tpm Board

    Replacing the TPM Board 1. Connect the TPM board to the mainboard. Figure 3-147. TPM Board 2. Secure the TPM board with the one screw. Figure 3-148. TPM Board Screw Table 3-32. Screw Step TPM Board Assembly 3-86 Screw Quantity M2 ×...

  • Page 153: Replacing The Fingerprint Board

    Replacing the Fingerprint Board 1. Attach a double-sided adhesive tape on the back side of the fingerprint board. Position the fingerprint board on the upper cover and press down to secure the board in place. Figure 3-149. Fingerprint Board 2. Connect the fingerprint board cable and then close the connector latch. 3-87 Machine Maintenance...

  • Page 154: Replacing The Touchpad Board

    Replacing the Touchpad Board 1. Attach a double-sided adhesive tape on the back side of the touchpad board. Position the touchpad on the upper cover and press down to secure the board in place. Figure 3-150. Touchpad Board 2. Secure a mylar tape over the touchpad board. Figure 3-151.
  • Page 155 3. Slide the right edge of the touchpad bracket under the tab on the upper cover (a) and then lower the bracket in place (b). Figure 3-152. Touchpad Bracket 4. Secure the touchpad bracket with the four screws. Figure 3-153. Touchpad Bracket Screws Table 3-33.
  • Page 156 5. Connect the touchpad and fingerprint board cables (a) and then close the connector latches (b). Figure 3-154. Touchpad and Fingerprint Board Cables 3-90 Machine Maintenance...

  • Page 157: Replacing The Smart Card Reader

    Replacing the Smart Card Reader 1. Position the Smart card reader on the upper cover. Figure 3-155. Smart Card Reader 2. Secure the Smart card reader with the four screws. Figure 3-156. Smart Card Reader Screws Table 3-34. Screws Step Smart Card Reader Assembly Machine Maintenance Screw...
  • Page 158 3. Connect the Smart card cable to the Smart card reader. Figure 3-157. Smart Card Cable 3-92 Machine Maintenance...

  • Page 159: Replacing The Power Button Launch Board

    Replacing the Power Button Launch Board 1. Position the power button launch board on the upper cover aligning the tabs in the cover (a) and then lower the board in place (b). Figure 3-158. Power Button Launch Board 2. Secure the power button launch board with the two screws. Figure 3-159.
  • Page 160 3. Connect the power button launch board cable (a) and then close the connector latch (b). Press down on the cable to secure it in place. Figure 3-160. Power Button Launch Board Cable 3-94 Machine Maintenance...

  • Page 161: Replacing The Palmrest Module/Upper Cover

    Replacing the Palmrest Module/Upper Cover 1. Make sure the mainboard end of both the power button board and touchpad board cables are not caught underneath the upper cover. 2. Align the upper cover with the lower case, then press it down on all sides until it snaps into place.
  • Page 162 4. Connect the touchpad and fingerprint board cables to their mainboard connectors (a) and then close their connector latches (b). Figure 3-163. Touchpad and Fingerprint Board Cables 5. Connect the power button launch board cable (a) and then close the connector latch (b). Figure 3-164.
  • Page 163 6. Secure the upper cover with the two screws. Figure 3-165. Upper Cover Screw – Top Side Table 3-36. Screws Step Upper Cover Assembly 7. Close the LCD panel and turn the computer over so that the base is facing up. 8.

  • Page 164: Replacing The Keyboard

    Replacing the Keyboard 1. Install the keyboard standoffs before installing the new keyboard. Remember to peel off the paper from the keyboard standoffs. Figure 3-167. Keyboard Standoffs 2. Connect the keyboard cable to the mainboard (a) and then close the connector latch (b). Figure 3-168.
  • Page 165 3. Align the tabs along the bottom edge of the keyboard with the corresponding slots on the upper cover, then press the keyboard down until the tabs snaps into place. Figure 3-169. Keyboard 4. Close the LCD panel and turn the computer over so that the base is facing up. 5.

  • Page 166: External Module Reassembly Process

    External Module Reassembly Process Replacing the WLAN Module 1. Insert the WLAN module at a 30° angle into the Mini Card slot. Figure 3-171. WLAN Module 2. Secure the WLAN module with the one screw. Figure 3-172. WLAN Module Screw Table 3-39.
  • Page 167 3. Connect the main and auxiliary antenna cables to the WLAN module. IMPORTANT: The main antenna cable (black) should be attached to connector near the module screw; the auxiliary antenna cable (white) should be attached to the connector near the lower case cable opening. Figure 3-173.

  • Page 168: Replacing The Memory Modules

    Replacing the Memory Modules 1. Insert the memory module at a 30° angle into the DMI memory slot (a) and then press it down until it clicks into place (b). The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

  • Page 169: Replacing The Hdd Module

    Replacing the HDD Module 1. Connect the HDD adapter cable to the HDD module. Figure 3-176. HDD Adapter Cable 2. Insert the HDD into plastic holder (a) and flex the back of the holder and insert the pins into the HDD mounting holes (b), and then flex the front of the holder and inert the pins into the other mounting holes (c).
  • Page 170 3. Lay down the hard drive in the HDD bay (a) and then slide it firmly into place (b). Figure 3-178. HDD Module 4. Connect the HDD cable (c). Figure 3-179. HDD Cable 3-104 Machine Maintenance...

  • Page 171: Replacing The Base Door

    Replacing the Base Door 1. Insert the tabs on the base door into the slots on the lower case (a) and then press down the base door into place (b). Figure 3-180. Base Door 2. Secure the base door with the five screws. Figure 3-181.

  • Page 172: Replacing The Odd Module

    Replacing the ODD Module 1. Connect the ODD connector adapter to the optical drive. Figure 3-182. ODD Connector Adapter 2. Attach the ODD bezel to the optical drive. Figure 3-183. ODD Bezel 3-106 Machine Maintenance...
  • Page 173 3. Attach the plastic holder to the ODD. Figure 3-184. ODD Plastic Holder 4. Secure the ODD plastic holder with the three screws. Figure 3-185. ODD Plastic Holder Screws Table 3-41. Screws Step ODD Plastic Holder Assembly Machine Maintenance Screw Quantity M2 ×...
  • Page 174 5. Slide the optical drive into the drive bay until it snaps into place and the ODD bezel is flush against the lower case. Figure 3-186. ODD Module 3-108 Machine Maintenance...

  • Page 175: Replacing The Dummy Card

    Replacing the Dummy Card 1. Insert the dummy card into the slot until it clicks into place. Figure 3-187. Card Reader Dummy Card 2. To replace the ExpressCard dummy card, repeat step 1. Figure 3-188. ExpressCard Dummy Card Machine Maintenance 3-109...

  • Page 176: Replacing The Battery Pack

    Replacing the Battery Pack 1. Turn the computer over so that the base is facing up. 2. Position the battery pack into the bay and then press it down until it snaps into place (a). Figure 3-189. Battery Pack 3. Slide the battery lock to the lock position (b). Figure 3-190.
  • Page 177 CHAPTER Troubleshooting...
  • Page 178 Introduction ........4-3 General Information .

  • Page 179: Introduction

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 180: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU. Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1.

  • Page 181: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following one at a time. 1.

  • Page 182: Abnormal Video

    3. Drain stored power by removing the power cable and the battery pack. Hold the power button for 10 seconds. 4. Connect the power cable and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display by pressing Fn+F5.

  • Page 183: Lcd Failure

    7. If the issue is still not resolved, refer to the 8. Run the Windows Memory Diagnostic from the operating system DVD and follow the on-screen prompts. 9. If the issue is still not resolved, refer to the LCD Failure If the LCD fails, perform the following, one at a time.

  • Page 184: Keyboard Failure

    Keyboard Failure If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-4. Keyboard Failure Troubleshooting...

  • Page 185: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-5. Touchpad Failure Troubleshooting...

  • Page 186: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. 1. Boot the computer. 2. Navigate to Start.. Control Panel  System and Maintenance  System  Device Manager.
  • Page 187  Drag the slider to 50. Confirm that the volume is not muted.  Click Mixer to verify that other audio applications are set to 50 and not muted. 6. Navigate to Start  Control Panel  Hardware and Sound  Sound. Confirm that Speakers are selected as the default audio device (green check mark).

  • Page 188: Microphone Failure

    Microphone Failure If internal or external Microphones fail, perform the following, one at a time. Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start  Control Panel  Hardware and Sound  Sound and select the Recording tab. 2.

  • Page 189: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-8. USB Failure 4-13 Troubleshooting...

  • Page 190: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-9. WLAN Failure 4-14 Troubleshooting...

  • Page 191: Bluetooth Failure

    Bluetooth Failure If the Bluetooth fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-10. Bluetooth Failure 4-15 Troubleshooting...

  • Page 192: Card Reader Failure

    Card Reader Failure If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-11. Card Reader Failure 4-16 Troubleshooting...

  • Page 193: Thermal Unit Failure

    Thermal Unit Failure If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 4-12. Thermal Unit Failure 4-17 Troubleshooting...

  • Page 194: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. 4-18 Troubleshooting...

  • Page 195: Intermittent Problems

    1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices  Printer, mouse, and other external devices ...

  • Page 196: Error Codes

    Error Codes Table 4-2. Error Codes Error Codes Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (The causes will be shown before “Equipment Configuration Error”) Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) Real Time Clock Error CMOS Battery Bad CMOS Checksum Error...

  • Page 197: Bios Beep Codes

    BIOS Beep Codes Table 4-3. BIOS Beep Codes Code Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 Troubleshooting POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values...
  • Page 198 Table 4-3. BIOS Beep Codes Code Beeps 1-4-1-1 2-1-2-3 2-2-3-1 4-22 POST Routine Description Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache...
  • Page 199 Table 4-3. BIOS Beep Codes Code Beeps Troubleshooting POST Routine Description Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize coprocessor if present...
  • Page 200 Table 4-3. BIOS Beep Codes Code Beeps 4-24 POST Routine Description Check for SMART drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize Typematic rate Erase F2 prompt...
  • Page 201 Table 4-3. BIOS Beep Codes Code Beeps Troubleshooting POST Routine Description Force check (optional) Extended checksum (optional) Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor...

  • Page 202: Post Codes

    POST Codes There are two types of POST codes: Progress Codes and Error Codes. Progress Codes are designed to show the execution point while booting or executing services. Error Codes are designed to halt on exceptional (fatal) error conditions. Component Codes The Component Code is an unsigned integer value that is assigned by the build process.
  • Page 203 Table 4-4. Component Codes Range Description POSTCODE_CC_HII_FORMS_BROWSER (0x3a) POSTCODE_CC_BOOT_MENU (0x3b) POSTCODE_CC_USER_MANAGER (0x3c) POSTCODE_CC_TIMER (0x3d) POSTCODE_CC_PCI_BUS (0x3e) POSTCODE_CC_ISA_BUS (0x3f) POSTCODE_CC_IDE_BUS (0x40) POSTCODE_CC_AHCI_BUS (0x41) POSTCODE_CC_SCSI_BUS (0x42) POSTCODE_CC_USB_BUS (0x43) POSTCODE_CC_FLOPPY (0x44) POSTCODE_CC_SERIAL_PORT (0x45) POSTCODE_CC_PS2_MOUSE (0x46) POSTCODE_CC_PS2_KEYBOARD (0x47) POSTCODE_CC_EHCI (0x48) POSTCODE_CC_XHCI (0x49) POSTCODE_CC_UHCI (0x4a) POSTCODE_CC_OHCI (0x4b) POSTCODE_CC_USB_KEYBOARD (0x4c) POSTCODE_CC_USB_MOUSE (0x4d)
  • Page 204 Table 4-4. Component Codes Range 0xa0-0xaf These values are reserved for SecureCore Tiano™ platform components. POSTCODE_CC_PLATFORM_STAGE0 (0xa0) - Early PEI Platform Initialization. POSTCODE_CC_PLATFORM_STAGE1 (0xa1) -PEI Platform Initialization. POSTCODE_CC_PLATFORM_DXE (0xa1) - DXE Platform Initialization. POSTCODE_CC_PLATFORM_SMM (0xa1) - SMM Platform Initialization. POSTCODE_CC_PLATFORM_FLASH (0xa2) - Flash Platform Initialization.
  • Page 205 Table 4-4. Component Codes Range Description 0xe0-0xff These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. The corresponding Progress Code value is always set to zero. POSTCODE_PC_SEC_ENTRY (0xe0) - Reset vector. POSTCODE_PC_SEC_EXIT (0xe1) - Leaving SEC/Going to PEI.

  • Page 206: Progress Codes

    Progress Codes This section describes the progress code values. Table 4-5. Progress Codes Range 0x00-0x1f Standard progress Codes. All other values are reserved. POSTCODE_PC_COMP_PEI_BEGIN (0x01) - The component was loaded and the PEI entry point called. POSTCODE_PC_COMP_PEI_END (0x02) - The component returned from the PEI entry point.
  • Page 207 CHAPTER Jumper and Connector Locations...
  • Page 208 Mainboard Layout ........5-3 Clearing Password Check and BIOS Recovery ....5-5 Clearing the BIOS Passwords .

  • Page 209: Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Layout Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Code PWRBT1 Power button LCD1 LCD cable connector DMIC1 Microphone cable connector SMART1 Smart card cable connector TPAD1 Touchpad board cable connector Fingerprint cable connector Jumper and Connector Locations Component USBCN1 CARD1...
  • Page 210 Table 5-1. Mainboard Top Code BTNC1 Power button board cable connector Keyboard cable connector TPMCN1 Trusted Platform Module (TPM) connector USBCN2 USB board cable connector Component MICIN1 PLED1/ CHLED1/ HLED1 CRT1 HDMI1 Code Component Microphone jack Status indicators Monitor port HDMI out port Jumper and Connector Locations...
  • Page 211 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Code DOCK1 Docking device connector BAT1 Battery connector CPU1 CPU socket SIM1 SIM card slot DCIN1 DC input cable connector FAN1 Fan connector EXPC1 Express card slot 3GLAN1 3G network module slot DDR3 slot 1 DDR3 slot 2 Jumper and Connector Locations...

  • Page 212: Clearing Password Check And Bios Recovery

    Clearing Password Check and BIOS Recovery This section provides procedures for:  Clearing the BIOS passwords  Performing a BIOS recovery Clearing the BIOS Passwords To clear a lost BIOS password (user or supervisor password), you need to short the clear password hardware gap (G2201) located on the mainboard.

  • Page 213: Performing A Bios Recovery

    Performing a BIOS Recovery Boot Block An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. The BIOS boot block refers to a special BIOS program that can be used to boot up a system with minimum BIOS initialization.You need to access and execute the boot block to reboot the computer and recover the regular BIOS code.
  • Page 214 Performing a BIOS recovery NOTE: NOTE: Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery process. The function hotkey sequence Fn+Esc is used to enable the BIOS recovery process when system is powered On during BIOS POST.
  • Page 215 CHAPTER FRU List...
  • Page 216 TravelMate 6595T/6595TG/8573T/8573TG Exploded Diagrams 6-4 Main Assembly ........6-4 LCD Assembly .
  • Page 217 DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 218: Main Assembly

    TravelMate 6595T/6595TG/8573T/8573TG Exploded Diagrams Main Assembly Figure 6-1. Main Assembly Exploded Diagram Table 6-1. Main Assembly Exploded Diagram Touchpad bracket Upper case Power button launch board Fingerprint board Mainboard TPM board USB board Description FRU (Field Replaceable Unit) List Part Number 60.V4B01.002...
  • Page 219 Table 6-1. Main Assembly Exploded Diagram Battery Smart card reader Lower case Docking connector rubber cover Base door Thermal module ODD plastic holder ODD connector adapter ODD module ODD bezel HDD module HDD plastic holder HDD adapter cable FRU (Field Replaceable Unit) List Description Part Number BT.00605.073...

  • Page 220: Lcd Assembly

    LCD Assembly Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram LCD cover LCD bezel LCD left hinge support LCD right hinge support LCD left hinge bracket LCD right hinge bracket LCD-webcam coaxial cable LCD panel Webcam board Description FRU (Field Replaceable Unit) List Part Number...

  • Page 221: Fru List

    BAD_HR PD USB30 BD 10973-1 (D) BAD50_HR PD ODD BD 10876-1 (D) BAD50_HR PD BTN BD 10861-1 (D) FINGER PRINTER EGISTEC ES603-WB-B02 SMART CARD READER TAISOL DS M FOR ACER TOUCHPAD SYNAPTICS TM-01474-002 ASSY T/P BUTTON BTN1030 WWAN HUAWEI EM820W...
  • Page 222 WLAN TAYLOR PEAK 2X2 BGN BT MODULE BCM92070MD_REF V2.1 FW 2.2.3 FOXCONN BLUETOOTH ATH BU_12 BT 2.1 CABLES C.A. BAD50 DCIN CABLE 60W HL C.A. BAD50 DCIN CABLE 60W YY BAD50 DCIN CABLE 90W HL C.A. BAD50 DCIN CABLE 90W YY BAD50 RJ45 CABLE HT C.A.
  • Page 223 C.A. LED LCD CABLEL BAD50 C.A. LED LCD CABLE YY BAD50 CODE SWISS 2.5A 250V 3P BK CODE 10A 250V 3P SWISS BK CORD ARGENTINE,10A 250V3G,1.8M CODE US 7A 125V BK CODE 10A 125V 3P US BK CORD 7A250V 2P 1830 KOREAN CODE UK 2.5A 250V 3P BK CODE 5A 250V 3P UK BK CODE JAPAN 7A 125V 2P BK...
  • Page 224 CASE/COVER/BRACKET ASSEMBLY BAD50_DUMMY_CARD BAD50_EXPRESS_DUMMY_CARD BAD50 UCASE ASSY(FOR DIS SKU) BAD50 LCASE DOOR SUBASSY ASSY BAD50 LCASE ASSY BAD50_LCASE_SPEAKER_R_ASM BAD50_SPEAKER_R_YUN.ASM BAD50_LCASE_SPEAKER_L_ASM BAD50_SPEAKER_L._YUNASM BAD50_ODD_CHASSIS/PLASTIC HOLDER BAD50_ODD_BEZEL_SUBASSY HLDR DASP HDD PROTECTION BIWA LCD HINGE R SZS BAD50 LCD HINGE R LH BAD50 LCD HINGE L SZS BAD50 LCD HINGE L LH BAD50 6-10 42.V4B01.003...
  • Page 225 HINGE SUPPORT L BAD50 HINGE SUPPORT R BAD50 ASSY BAD50 60 LCD BEZEL WITH CCD ASSY BAD50 60 LCD PANEL NO3G CPU/PROCESSOR IC CPU SANDY BRIDGE I5-2410M 2.3G 35W PG IC CPU SANDY BRIDGE I5-2520M 2.5G 35W PG IC CPU SANDY BRIDGE I5-2540M 2.6G 35W PG IC CPU SANDY BRIDGE I7-2620M 2.7G 35W PG DVD-RW DRIVE ODD NSM8XS9.5 SUPER-MULTI DRIVE BAD50_HR...
  • Page 226 HDD 750GB WD WD7500BPVT-22HXZT1 4K 5.4KR HDD 750GB TOSHIBA MK7559GSXP 5.4K 4KSECT HDD 250GB5.4KS W/O 3G FOR BAD50_HR HDD 250GB HGST HTS543225A7A384 7mmH 5.4K HDD 250GB5.4KS_4K W/O 3G FOR BAD50_HR HDD 250GB HGST HTS543225A7A384 7mmH 5.4K HDD 320GB5.4KS W/O 3G FOR BAD50_HR HDD 320GB WD WD3200BPVT-22ZEST0 AF 5.4K HDD 320GB HGST HTS543232A7A384 7mmH 5.4K HDD 320GB5.4KS_4K W/O 3G FOR BAD50_HR...
  • Page 227 KEYBOARD KB 9Z.N6SPW.100 SWISS 106KEY BW7P KB 9Z.N6SPW.102 TAIWAN 105KEY BW7P KB 9Z.N6SPW.103 THAI 105KEY BW7P KB 9Z.N6SPW.106 PORTUGAL 106KEY BW7P KB 9Z.N6SPW.10A ARABIC 105KEY BW7P KB 9Z.N6SPW.10D DANISH 106KEY BW7P KB 9Z.N6SPW.10E ITALIAN 106KEY BW7P KB 9Z.N6SPW.10F FRENCH 106KEY BW7P KB 9Z.N6SPW.10G GERMAN 106KEY BW7P KB 9Z.N6SPW.10H 105KEY BW7P KB 9Z.N6SPW.10J JP 109KEY BW7P...
  • Page 228 CAMERA CAMERA 1.3M HD 10P2SF205 LITEON CAMERA 1.3M HD CNFA1A621004970LH CHICONY CAMERA 1.3M HD HF1316-P80A-SS06 SUYIN MICROPHONE MICROPHONE SUNMOWNG BAD40 SMA MAINBOARD BAD50_HR MB 10309-1M UMA QM67 W/O 3G (D) BAD50 MB 10309-1M PGS_HYN QM67 WO 3G(D) MEMORY SODIMM 1G NT1GC64BH4B0PS-CG DDR3 1333MHZ SODIMM 1G ACR128X64D3S1333C9 SODIMM 1G GU672203EP0200 SODIMM 2G NT2GC64B88B0NS-CG...
  • Page 229 SCREWS KB_SCREW_JE40_GR SCREW M2X2.0 SCRW NYLOK M2*L2.5 M2*L3 BLACK ZN SCRW M2.5*3 NI SLIM-HEAD SCRW WAFER M2.5*L7 BZN F NOTE SCRW WAFER M2*L2 BZN KS NOTE SCRW M2.5L2.5 NYLOK SCRW M2.5 L4 FRU (Field Replaceable Unit) List 86.RC901.001 86.9A552.2R0 86.00H67.520 86.FR901.001 86.00G68.533 86.00E72.637...
  • Page 230 6-16 FRU (Field Replaceable Unit) List...
  • Page 231 CHAPTER Model Definition and Configuration...
  • Page 232 TravelMate 4750/4750G ....... 7-3...

  • Page 233: Model Definition And Configuration

    Model Definition and Configuration TravelMate 6595T/6595TG/8573T/8573TG Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 234 Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 235 Table 7-1. Model Definition Model TM4740-484G3 2Mnss TM4740-484G3 EMEA 2Mnss TM4740-484G3 2Mnss TM4740-484G5 0Mnss Model Definition and Configuration Country Acer Part No Philippines LX.TVQ03.304 Middle LX.TVQ03.290 East ACLA-Spa LX.TVQ03.293 nish India LX.TVQ0C.088 Description TM4740-484G32Mnss EM W7PR32XEMTSPH1 MC UMACss_3 1*4G/320/BT/6L2.2/5R/na_bgn_ 1.3C_AN_ES61...
  • Page 236 Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 237 Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 238 Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 239 Table 7-1. Model Definition Model Country Acer Part No Description Model Definition and Configuration...
  • Page 240 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-10 Model Definition and Configuration...
  • Page 241 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-11 Model Definition and Configuration...
  • Page 242 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-12 Model Definition and Configuration...
  • Page 243 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-13 Model Definition and Configuration...
  • Page 244 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-14 Model Definition and Configuration...
  • Page 245 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-15 Model Definition and Configuration...
  • Page 246 Table 7-2. Model Definition — CPU Model Country Acer Part No BOM Name 7-16 Model Definition and Configuration...
  • Page 247 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-17 Model Definition and Configuration...
  • Page 248 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-18 Model Definition and Configuration...
  • Page 249 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-19 Model Definition and Configuration...
  • Page 250 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-20 Model Definition and Configuration...
  • Page 251 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-21 Model Definition and Configuration...
  • Page 252 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-22 Model Definition and Configuration...
  • Page 253 Table 7-3. Model Definition — LCD Model Country Acer Part No BOM Name 7-23 Model Definition and Configuration...
  • Page 254 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-24 Model Definition and Configuration...
  • Page 255 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-25 Model Definition and Configuration...
  • Page 256 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-26 Model Definition and Configuration...
  • Page 257 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-27 Model Definition and Configuration...
  • Page 258 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-28 Model Definition and Configuration...
  • Page 259 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-29 Model Definition and Configuration...
  • Page 260 Table 7-4. Model Definition — VGA Chip Model Country Acer Part No BOM Name VGA Chip 7-30 Model Definition and Configuration...
  • Page 261 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-31 Model Definition and Configuration...
  • Page 262 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-32 Model Definition and Configuration...
  • Page 263 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-33 Model Definition and Configuration...
  • Page 264 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-34 Model Definition and Configuration...
  • Page 265 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-35 Model Definition and Configuration...
  • Page 266 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-36 Model Definition and Configuration...
  • Page 267 Table 7-5. Model Definition — VRAM Model Country Acer Part No BOM Name VRAM 7-37 Model Definition and Configuration...
  • Page 268 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-38 Model Definition and Configuration...
  • Page 269 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-39 Model Definition and Configuration...
  • Page 270 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-40 Model Definition and Configuration...
  • Page 271 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-41 Model Definition and Configuration...
  • Page 272 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-42 Model Definition and Configuration...
  • Page 273 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-43 Model Definition and Configuration...
  • Page 274 Table 7-6. Model Definition — Memory 1 and 2 Model Country Acer Part No BOM Name Memory Memory 7-44 Model Definition and Configuration...
  • Page 275 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-45 Model Definition and Configuration...
  • Page 276 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-46 Model Definition and Configuration...
  • Page 277 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-47 Model Definition and Configuration...
  • Page 278 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-48 Model Definition and Configuration...
  • Page 279 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-49 Model Definition and Configuration...
  • Page 280 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-50 Model Definition and Configuration...
  • Page 281 Table 7-7. Model Definition — HDD Model Country Acer Part No BOM Name 7-51 Model Definition and Configuration...
  • Page 282 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-52 Model Definition and Configuration...
  • Page 283 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-53 Model Definition and Configuration...
  • Page 284 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-54 Model Definition and Configuration...
  • Page 285 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-55 Model Definition and Configuration...
  • Page 286 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-56 Model Definition and Configuration...
  • Page 287 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-57 Model Definition and Configuration...
  • Page 288 Table 7-8. Model Definition — ODD Model Country Acer Part No BOM Name 7-58 Model Definition and Configuration...
  • Page 289 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-59 Model Definition and Configuration...
  • Page 290 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-60 Model Definition and Configuration...
  • Page 291 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-61 Model Definition and Configuration...
  • Page 292 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-62 Model Definition and Configuration...
  • Page 293 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-63 Model Definition and Configuration...
  • Page 294 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-64 Model Definition and Configuration...
  • Page 295 Table 7-9. Model Definition — Wireless LAN Model Country Acer Part No BOM Name WLAN 7-65 Model Definition and Configuration...
  • Page 296 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-66 Model Definition and Configuration...
  • Page 297 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-67 Model Definition and Configuration...
  • Page 298 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-68 Model Definition and Configuration...
  • Page 299 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-69 Model Definition and Configuration...
  • Page 300 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-70 Model Definition and Configuration...
  • Page 301 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-71 Model Definition and Configuration...
  • Page 302 Table 7-10. Model Definition — Bluetooth Model Country Acer Part No BOM Name Bluetooth 7-72 Model Definition and Configuration...
  • Page 303 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-73 Model Definition and Configuration...
  • Page 304 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-74 Model Definition and Configuration...
  • Page 305 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-75 Model Definition and Configuration...
  • Page 306 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-76 Model Definition and Configuration...
  • Page 307 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-77 Model Definition and Configuration...
  • Page 308 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-78 Model Definition and Configuration...
  • Page 309 Table 7-11. Model Definition — NB Chipset Model Country Acer Part No BOM Name NB Chipset 7-79 Model Definition and Configuration...
  • Page 310 7-80 Model Definition and Configuration...
  • Page 311 CHAPTER Test Compatible Components...
  • Page 312 Microsoft Windows 7 Environment Test ....8-4...

  • Page 313: Test Compatible Components

    Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All ® of its system functions are tested under Windows 7 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 314: Microsoft Windows 7 Environment Test

    Microsoft Windows 7 Environment Test Vendor Type Adapter 10001023 LITE-ON 10001081 DELTA 10001081 DELTA Audio Codec 10004786 ALC271X_VB3 REALTEK Battery 60001535 6CELL2.2 PANASONIC 60002162 6CELL2.2 SIMPLO Bluetooth 10001018 BT 2.1 HON HAI 10001018 BT 3.0 HON HAI Camera PLM00012 1.3M HD Suyin Card Reader PLM00014...
  • Page 315 320G/P SATA LF+HF F/W:A60W HDD HGST 2.5" 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F/W:C60F Disk imbalance criteria = 0.014g-cm Keyboard ACER BW4T_A10B BW4T Internal 14 Standard Black NONE Y2010 Acer Legend Texture Broadcom BCM57785X LED LCD AUO 14" WXGA None...
  • Page 316 Vendor Type Memory 60001993 SO2GBIII13 NANYA 60002000 SO1GBIII13 UNIFOSA 60002045 SO2GBIII13 HYNIX 60002215 SO4GBIII13 SAMSUNG NB Chipset 10001067 HM65 INTEL 10001067 HM65 INTEL 60001922 NSM8XS TOSHIBA DIGI 60001939 NSM8XS PIONEER 60003901 NSM8XS HITACHI EAST VGA Chip 10001067 INTEL 60001915 N12PGS NVIDIA 60001915 N12PGV...
  • Page 317 Vendor Type 10000981 MISC 2G-DDR3 (128*16*8) 10000981 MISC 512M-DDR3 (64*16*4) 60002045 VR1GbIII8 HYNIX 60002045 VR1GbIII9 HYNIX 60002045 VR2GBIII9 HYNIX 60002215 VR1GbIII9 SAMSUNG 60002215 VR2GBIII9 SAMSUNG 9999995 ONE TIME VENDOR WiFi Antenna 10000105 WNC PIFA Wireless LAN 10001023 3rd WiFi 2x2 LITE-ON 23707801 3rd WiFi 2x2...
  • Page 318 Test Compatible Components...
  • Page 319 CHAPTER Online Support Information...
  • Page 320 Online Support Information ......9-3...

  • Page 321: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.
  • Page 322 Online Support Information...

This manual is also suitable for:

Travelmate 8573tTravelmate 8573tgTravelmate 6595tg

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