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Acer TravelMate 270 Service Manual

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A c e r T r a v e l M a t e 2 7 0 S e r i e s
S e r v i c e G u i d e
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PART NO.: VD.T18V5.001
PRINTED IN TAIWAN

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Summary of Contents for Acer TravelMate 270

  • Page 1 A c e r T r a v e l M a t e 2 7 0 S e r i e s S e r v i c e G u i d e Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: VD.T18V5.001...

  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on TravelMate 270 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 4 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 6: Table Of Contents

    Chapter 1 System Specifications Features ............3 System Block Diagram .
  • Page 7 TravelMate 270 Series ........

  • Page 8: System Specifications

    System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance ® Mobile Intel Pentium Built-in 0.13 micron technology; includes 512KB L2 Cache; supports Enhanced Intel SpeedStep technology Standard 128/256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets 14.1”...
  • Page 9 Two type II or one type III cardBus PC Card slots Upgradeable memory Keyboard and Pointing Device Acer FineTouch keyboard: with a 5 curve, 84/85/88-key, inverted “T” cursor layout, 18mm spacing, 2.5mm(min) key travel Built-in touchpad pointing device with ergonomic buttons and 4-way integrated scroll key 12 function keys;...

  • Page 10: System Block Diagram

    System Block Diagram Chapter 1...

  • Page 11: Board Layout

    Board Layout Top View Panel connector Southbridge Switch button interface connector Northbridge Modem connector DDR-200P so DIMM connector Int. KB interface connector Audio to main board connector Mini PCI connector Chapter 1...

  • Page 12: Bottom View

    Bottom View USB connector USB connector USB connector 1394 connector TV-out connector Serial port CD-ROM connector Parallel connector CRT connector CPU socket Chapter 1 DC jack connector CPU fan connector Keyboard/PS2 connector RJ45-11 connector Battery connector PCMCIA connector DDR 200P FDD connector Card reader connector HDD connector...

  • Page 13: Outlook View

    Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View Icon Item Display screen Also called LCD (liquid-crystal display), displays computer output. Launch keys Special keys for launching Internet browser, E-mail program and frequently used programs.
  • Page 14 Chapter 1 Touchpad Touch-sensitive pointing device which functions like a computer mouse. Click buttons (left, The left and right buttons function like the center and right) left and right mouse buttons; the center button serves as a 4-way scroll button. Floppy disk drive (or Reads/writes data from/to the media.

  • Page 15: Left Panel

    Left Panel Icon Optical drive Optical drive indicator Eject button Emergency eject slot Item Description Houses an optical drive module (CD-ROM, DVD-ROM or DVD/CD-RW combo drive). Lights up when the optical drive is active. Ejects the drive tray. Ejects the drive tray when the computer is turned off.

  • Page 16: Right Panel

    Right Panel Icon Chapter 1 Item Microphone/Line-in Accepts audio line-in devices (e.g., jack microphone, audio CD player, stereo walkman). Headphone/Speaker/ Connects to audio line-out devices (e.g., Line-out jack headphones, speakers). PC card eject buttons Eject the PC Card from the slot. PC card slots Accepts two Type II or one TypeIII PC cards.

  • Page 17: Rear Panel

    Rear Panel Icon Item Security keylock Connects to a Kensington-compatible computer security lock. Power jack Connects to an AC adapter. External display port Connects to a display device (e.g., external monitor, LCD projector). Paralle port Connects to a parallel device (e.g., parallel printer).

  • Page 18: Bottom Panel

    Bottom Panel Icon Cooling fan Battery bay Battery release latches Unlatches the battery to remove the battery Hard disk bay Memory compartment Chapter 1 Item Description Helps keep the computer cool. Note: Don’t cover or obstruct the opening of the fan. Houses the computer’s battery pack.

  • Page 19: Indicators

    Indicators The computer has seven easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the computer and its components. Icon Function Power Media activity Battery charge Wireless communication Caps lock Num lock Scroll lock Description Lights green when the computer is on and...

  • Page 20: Lock Keys

    Lock Keys The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock When Num Lock is on, the embedded keypad is in (Fn-F11) numeric mode.

  • Page 21: Embedded Numeric Keypad

    Embedded Numeric Keypad The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys. Desired Access Number keys on embedded Type numbers in a normal...

  • Page 22: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Windows logo Application Chapter 1 Description Start button. Combinations with this key perform special functions. Below are a few examples: + Tab (Activates next taskbar button) + E (Explores My Computer) + F (Finds Document) + M (Minimizes All) + Windows logo key + M (Undoes Minimize All)

  • Page 23: Hot Keys

    Hot Keys The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Fn-F1...
  • Page 24 Hot Key Icon Chapter 1 Function Volume down Decreases the speaker volume. Brightness up Increases the screen brightness. Brightness down Decreases the screen brightness Description...

  • Page 25: The Euro Symbol

    The Euro Symbol If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

  • Page 26: Launch Keys

    Launch Keys Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as P1, P2, P3 Email button and Web browser button. NOTE: To the left of these five launch keys is the wireless communication button. This wireless communication button works for model with 802.11b wireless LAN only.

  • Page 27: E-Mail Detection

    E-Mail Detection Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have the option to enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box.

  • Page 28: Touchpad

    Touchpad The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support. NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.
  • Page 29 Function Left Button Scroll NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response. Tapping too hard will not increase the touchpad’s responsiveness. Right Button Scroll Button Click and hold...

  • Page 30: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item CPU type CPU package CPU core voltage BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control...
  • Page 31 Memory Combinations Slot 1 128MB/256 MB 128MB/256 MB 128MB256 MB 128MB/256 MB 512MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. . LAN Interface Item Supports LAN protocol LAN connector type LAN connector location Modem Interface Item...
  • Page 32 Hard Disk Drive Interface Item Specification Spindle speed 4200 4200 (RPM) Performance Specifications Buffer size 2048KB 2048KB Interface ATA-5 ATA-5 Max. media transfer rate (disk-buffer, Mbytes/s) Data transfer 100 MB/ 100 MB/ rate Sec. Sec. (host~buffer, Ultra Ultra Mbytes/s) mode-5 mode-5 DC Power Requirements Voltage...
  • Page 33 Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Mixed sound source Voice channel Sampling rate Internal microphone Internal speaker / Quantity Supports PnP DMA channel Supports PnP IRQ Video Interface Item Chip vendor Chip name Chip voltage Supports ZV (Zoomed Video) port Video Resolutions Mode (for both LCD and CRT)
  • Page 34 Parallel Port Item Supports ECP/EPP/Bi-directional (PS/2 compatible) Optional ECP DMA channel (in BIOS Setup) Optional parallel port I/O address (in BIOS Setup) Optional parallel port IRQ (in BIOS Setup) USB Port Item USB Compliancy Level OHCI Number of USB port Location Serial port function control PCMCIA Port...
  • Page 35 Number of battery cell Package configuration Package voltage LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for TravelMate 270 series notebook. It should be supported the following LCD panels. Supplier Hitachi There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to meet LCD lamp current specification.
  • Page 36 3. Automatic brightness compensation for input voltage variation. Electrical Characteristics Parameter Symbol Input NV_PWR voltage Input current Lamp current Frequency Output Pout power Efficiency Starting voltage Starting time Dispoff# Limited DAC- lamp BRIG maximum current INV_PW signal *Note 4 Lamp I zero-PK current over-shoot...
  • Page 37 When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current. When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current. DAC_BRIG signal comes from system chipset with internal resistance of 3K *2. Inverter operating frequency should be within specification (45~65kHz) at max. and min. brightness load.
  • Page 38 Item Supports colors 262K Optical Specification Brightness control keyboard hotkey Contrast control Suspend/Standby control Electrical Specification Supply voltage for LCD display (V) Supply voltage for LCD backlight (Vrms) AC Adapter Item Vendor & model name Input Requirements Maximum input current (A, @90Vac, full load) Nominal frequency (Hz) Frequency variation range (Hz)
  • Page 39 ACPI mode Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Standby (S1) Suspend to RAM (S3) Save to Disk (S4) Environmental Requirements Item Temperature Operating Non-operating Non-operating Humidity Operating Non-operating Non-operating Vibration Operating (unpacked) Non-operating (unpacked) Mechanical Specification Item Dimensions Weight I/O Ports Drive Bays...
  • Page 40 Mechanical Specification Item Switch Memory Address Map Memory Address 00100000h-000F0000h 000CD000h-000C0000h 000C0000h-000A0000h 000A0000h-00000000h I/O Address Map I/O Address 000-00F 020-021 040-043 060, 064 040B 070-071 080-08F 0A0-0A1 0C0-0DF 0F0-0FF 170-177 1F0-1F7 220-22F 240-24F 278-27F 378,37A 3B0-3BB 3C0-3DF 3F0h-3F7 3F0-3F7 480-48F, 4D6 4D0-4D1 CF8-CFF IRQ Assignment Map...
  • Page 41 IRQ Assignment Map Interrupt Channel IRQ04 IRQ05 IRQ06 IRQ07 IRQ08 IRQ09 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 DMA Channel Assignment DMA Channel Function(Hardware) Communications Port (COM1) PCI AUDIO/MODEM Standard Floppy Disk Controller ECP Printer Port (LPT1) Real Time Clock LAN/Universal Serial Bus PCMCIA/VGA Mouse Numeric data processor...

  • Page 42: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
  • Page 43 changes made and exit the BIOS Setup Utility. NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific Help part of the screen.

  • Page 44: Main

    Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Main System Devices System Time: System Date: Floppy Disk Drive Internal Hard Disk: ATAPI Device : Boot Display Device:...
  • Page 45 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.. Parameter System Time Sets the system time. System Date Sets the system date. Floppy Disk Drive Shows floppy drive type information. Internal Hard Disk Shows the hard disk types and capacity.

  • Page 46: System Devices

    System Devices The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system. M a in S y s te m D e v ic e s P S /2 P o in tin g D ev ic e S e ria l P o rt: B as e I/O a d d re s s In te r ru p t...

  • Page 47: Security

    Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. M a in S ys te m D e v ice s E x it U se r P a ss w o rd is A d m in istra to r P a ssw o rd is S e t U se r P a ssw o rd S e t A d m in istra to r P a s sw o rd...
  • Page 48 The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Administrator Password is Set User Password Set Administrator Password Password require to Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
  • Page 49 Type the current password in the Enter Current Password field and press Press twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Administrator Password parameter to “Clear”. When you have changed the settings, press Changing a Password Use the keys to highlight the Set User Password parameter and press the...
  • Page 50 If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...

  • Page 51: Boot

    Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Chapter 2...

  • Page 52: Info

    Info. This menu provides you the information of the system. Parameter System BIOS Version Displays system BIOS version VGA BIOS Version Displays VGA BIOS version Serial Number UUID Number UUID=16bytes System Memory This field reports the memory size of system base memory. The size is fixed to 640KB. Extended Memory This field reports the memory size of the extended memory in the system.

  • Page 53: Exit

    Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Parameter Saving Changes and Exit Saves your changes to CMOS and exits System Setup (same as Discarding Changes and Discards changes made and exits System Setup.

  • Page 54: Bios Flash Utility

    Then boot the system from the bootable diskette. The Phlash utility has auto-execution function. System Utility Diskette This utility diskette is for the Acer TravelMate 270 series notebook machine. You can find the utility in Service CD kit. It provides the following functions: Panel ID Utility Thermal &...

  • Page 55: Running Diagnostics Program

    Running Diagnostics Program BIOS Re-flash Insert CD-Disk and floppy disk then boot from floppy disk drive to BIOS re-flash. Serial Port, Parallel Port and FDD Test Insert SIO/PIO loopback to serial/parallel port. Place the diskette in the floppy diskette drive. Then run the test utility.
  • Page 56 Thermal Test Config Test 1394 ID Check If you need to confirm whether the 1394GUID serial number has been input or not, you can run this utility. Press t hen Y key to next test. Chapter 2...
  • Page 57 Touchpad Test After you run the utility, please point and move your finger on the touchpad. Then see if the movement of the cursor can reach to left top (X=0, Y=0). Press the right and left button then continue next test. VGA R.G.B.
  • Page 58 FAN Test Check if the fan has turned on or not. You can confirm the function by a feather. 10. Keyboard Test Press all keys according to this order--from left to right and from up to down to test each key’s function. If pass then press + Break to continue the next test.
  • Page 59 12. Audio Test Test the left channel first. After you hear a sound press t o test the right channel. 13. Battery Charge Test Plug in AC adapter to the system for test. Chapter 2...

  • Page 60: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screw driver Flat head screwdriver Large flat head screw driver...

  • Page 61: General Information

    Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack. NOTE: TravelMate 270 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

  • Page 62: Disassembly Procedure Flowchart

    Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 63 Item Description Screw, M2.0X0.4P+3FP-ZK(NL) Screw, M2.5X12 Screw, M2.5X18 Screw, M2.5X3NL Screw, M2.5X4 Screw, M2.5X5 Screw, M2.5X7NL Screw, M2.5X9NL Screw, M3.0X3 Screw, TPB-1.7 3.5P-ZK(NL) Thermal screw with spring Thermal screw with white spring Chapter 3...

  • Page 64: Removing The Battery Pack

    Removing the Battery Pack Press the battery lock and slide the battery latch to the right. Then remove the battery. Chapter 3...

  • Page 65: Removing The Hdd Module/Memory/Fdd Module/Optical Module And Cpu

    Removing the HDD Module/Memory/FDD Module/Optical Module and Removing the HDD Module Remove the two screws that secure the HDD module. Then take the HDD module away. Removing the Memory Remove the screw as shown here. Remove the DIMM door. Then prize out the memory with the fingures. Removing the FDD Module Remove the screw that secures the FDD module.

  • Page 66: Removing The Cpu

    Removing the CPU Replace the screw that secure the heatsink cover. Remove the heatsink cover. Disconnect the fan power cable. Remove the two screws that secure the fan. Then remove the fan. Remove the four screws as shown. Then remove the heatsink. Unlock the CPU lock with the flat head screwdriver.
  • Page 67 Chapter 3...

  • Page 68: Removing The Lcd Module And Switch Board

    Removing the LCD Module and Switch Board Removing the LCD Module Remove the two (one on each side) screws holding the middle cover. Use a tool to pull the keyboard locks outwards as shown here. Prize the middle cover with a plastic flat head screwdriver. Unscrew the two screws as shown here.

  • Page 69: Removing The Switch Board

    Removing the Switch Board Unscrew the two screws that secure the switch board. Then remove the switch board from the main unit. Chapter 3...

  • Page 70: Disassembling The Main Unit

    Disassembling the Main Unit Separate the main unit into the logic upper and the logic lower assembly Unscrew the two screws holding the Mini PCI EMI shielding then remove it from the main unit. Disconnect the audio board FFC.. Remove the 11 screws on the lower case. Remove the 5 screws holding the upper case.
  • Page 71 Disconnect the phone jack FFC from the audio board. Then remove the audio board. Disconnect the audio board FFC from the audio board. Disattach the touchpad cover latch. Turn over the upper case and disattach the touchpad cover from the upper case. Remove the touchpad.

  • Page 72: Disassembling The Logic Lower

    Disassembling the logic lower Tear off the mylar that fastens the wireless care power cable. Diconnect teh wireless card power cable and remove it from the main board. Unscrew the three screws that secures main board to the lower case. Remove the six nuts with nut screwdriver.

  • Page 73: Disassembling The Lcd Module

    Disassembling the LCD Module Remove the two screwpad then unscrew the two screws on the LCD bezel. One on each side. Disattach the LCD bezel from the upper side of the LCD module carefully.. Unscrew the screw that holds the LCD inverter. Disconnect the LCD wire set and LCD power cable from the LCD inverter.

  • Page 74: Disassembling The External Modules

    Disassembling the External Modules Disassembling the HDD Module Remove the four (two on each side) screws on HDD carrier. Remove the HDD EMI shielding and take out the HDD from the carrier. Disconnect the hard disk drive connector. Disassembling the Floppy Disk Drive Module Remove the four screws (two on each side) that secure the FDD to the FDD bracket.
  • Page 75 Chapter 3...

  • Page 76: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model (TravelMate 270 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failed symptoms in as much detail as possible.

  • Page 77: System Check Procedures

    System Check Procedures External Diskette Drive Check Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

  • Page 78: Keyboard Or Auxiliary Input Device Check

    Keyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test.
  • Page 79 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the main board.

  • Page 80: Touchpad Check

    Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Options in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.

  • Page 81: Sound Check

    still occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

  • Page 82: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.

  • Page 83: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages 0200 Failure Fixed Disk 0211 Keyboard error 0212 Keyboard Controller Failed 0213Keyboard locked - Unlock key switch 0220 Monitor type does not match CMOS - Run SETUP 0230 System RAM Failed at offset: nnnn 0231 Shadow RAM Failed at offset: nnnn 0232 Extended RAM Failed at address line: nnnn Extended RAM test failed 0250 System battery is dead - Replace and run...
  • Page 84 Error Message List Error Messages 02F0 CPU ID 02F4 EISA CMOS not writeable 02F5 DMA Test Failed 02F6 Software NMI Failed 02F7 Fail-Safe Timer NMI Failed Invalid System Configuration Data Operating system not found Parity Check 1 nnnn Parity Check 2 nnnn Chapter 4 FRU/Action in Sequence CPU socket number for Multi-Processor error.

  • Page 85: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 86 PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
  • Page 87 Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices. External display does not work correctly. USB does not work correctly Print problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work. Touchpad does not work. Modem-Related Symptoms Symptom / Error Internal modem does not work correctly.

  • Page 88: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for several times to isolate the problem.

  • Page 89: Undetermined Problems

    System Check” on page 71): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...

  • Page 90: Index Of Aflash Bios Error Message

    Index of AFlash BIOS Error Message Error Message Hardware Error VPD Checksum Error BIOS Update Program Error System Error Without AC adapter Battery Low Chapter 4 Action in Sequence See “System Diagnostic Diskette” on page 49 Reboot the system and then restest with this diskette. Turn off the power and restart the system.
  • Page 91 Chapter 4...

  • Page 92: Jumper And Connector Locations

    Jumper and Connector Locations Top View 1-JP8 Panel connector 3-JP20 Switch button interface connector 5-JP15 Modem connector 6-JP5 DDR-200P Chapter 5 7-JP18 Int.keyboard interface connector 8-JP29 Audio to main board connector 9-JP16 Mini-PCI connector Chapter 5...

  • Page 93: Sw1 Settings (Lid Switch)

    SW1 Settings (Lid switch) Switch 1 Switch 2 Switch 3 Switch 4 SW2 Settings POWER BUTTON Setting NONE STAND BY HIBERNATE ON/OFF BUTTON Setting ON:SYSTEM ON OFF: SYSTEM OFF Chapter 5...

  • Page 94: Bottom View

    Bottom View 1-JP31 USB connector 2-JP26 USB connector 3-JP24 USB connector 4-JP11 1394 connector 5-JP7 TV-out connector 6-JP17 Serial port 7-JP10 CD-ROM connector 8-JP27 Parallel connector 9-JP6 CRT connector Chapter 5 12-JP1 13-JP28 14-JP14 16-JP12 17-JP4 18-JP19 19-JP30 20-JP9 CPU fan connector Keyboard/PS2 RJ45-11 connector PCMCIA connector...
  • Page 95 Chapter 5...

  • Page 96: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 97 Exploded Diagram THE SYSTEM Chapter 6...
  • Page 98 LOGIC UPPER ASSY TravelMate 270 Chapter 6...
  • Page 99 LCD 14.1” TravelMate270 Chapter 6...
  • Page 100 LCD 15” TravelMate 270 Chapter 6...
  • Page 101 Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part. The parts on the exploded diagrams may be a slightly different from its actual looks. TravelMate 270 Chapter 6...
  • Page 102 FDD ASSY TravelMate 270 HDD (W/O HDD) ASSY TravelMate 270 Chapter 6...
  • Page 103 Picture Adapter Battery Boards 251-Logic Upper 252-The system 252-Logic Upper Cables 016-Logic Upper Partname And Description ADAPTER-DELTA 70W (3Pin) ADAPTER-ASTEC BATTERY LI-ION 8 CELL-PANASONIC BATTERY LI-ION 8 CELL-SAMSUNG AUDIO/TOUCHPAD BOARD SWITCH BOARD PHONE JACK BOARD MODEM CARD WIRELESS LAN COMBOCARD FFC-AUDIO 30 PIN Part Number AP.17001.001...
  • Page 104 Picture 003-Logic Upper 004-Logic Upper 002-Logic Upper 001-Logic Upper Case/Cover/Bracket Assembly 312-The System 322-The System Chapter 6 Partname And Description FFC-TOUCHPAD FFC-PHONE JACK CABLE-MODEM ANTENNA LINE-L Note: The shorter one is the left antenna line ANTENNA LINE-R Note: The longer one is the right antenna line POWER CORD US (3Pin) POWER CORD EC (3Pin) POWER CORD Aus (3Pin)
  • Page 105 Picture 314-The System 313-The System 311-The System 253-The System 101-Logic Upper 310-The System 003-DVD ASSY Partname And Description DIMM COVER HEATSINK COVER LOWER CASE W/O SPEAKER-INCLUDING BATTER LATCH, NOB, SPRING UPPER CASE W/O TOUCHPAD COVER EMI SHIELDING WITH MYLARS, THERMAL MINI PCI EMI SHIELDING OPTICAL BRACKET Part Number...
  • Page 106 Picture 104-Logic Upper 102-Logic Upper 103-Logic Upper 105-Logic Upper FDD/Floppy Disk Drive Chapter 6 Partname And Description TOUCHPAD BRACKET TOUCHPAD COVER CPU SUPPORT BRACKET HINGE SADDLE-R HINGE SADDLE-L PHONE JACK COVER BATTERY LATCH/KNOB KIT including battery spring, knob, latch, latch cover INTEL PENTIUM 4 1.4GHZ/400FSB INTEL PENTIUM 4 1.5GHZ/400FSB INTEL PENTIUM 4 1.6GHZ/400FSB...
  • Page 107 Picture FDD ASSY 011-FDD ASSY 002-FDD ASSY 001-FDD ASSY 010-FDD ASSY HDD/ Hard Disk Drive 003-HDD (W/O HDD) ASSY 010-HDD (W/O HDD) ASSY Partname And Description FDD MODULE, PANASONIC FDD MODULE, MITSUMI FDD DRIVE PANASONIC FDD DRIVE MITSUMI FDD DOOR PANASONIC FDD DOOR MITSUMI FDD BRACKET PANASONIC FDD BRACKET MITSUMI...
  • Page 108 Picture 002-HDD (W/O HDD) ASSY Keyboard LCD 14.1” and LCD 15” 001-LCD 14.1” and LCD 15” Chapter 6 Partname And Description HDD BRACKET COVER AS1400 KEYBOARD CHICONY Arabic AS1400 KEYBOARD CHICONY Belgium AS1400 KEYBOARD CHICONY Traditional Chiese AS1400 KEYBOARD CHICONY Czech AS1400 KEYBOARD CHICONY Danish AS1400 KEYBOARD CHICONY French AS1400 KEYBOARD CHICONY German...
  • Page 109 Picture 003-LCD 14.1” and LCD 15” 104-LCD 14.1” and LCD 15 103-LCD 14.1” and LCD 15” 102-LCD 14.1” and LCD 15” 101-LCD 14.1” and LCD 15” Partname And Description LCD INVERTER LCD BRACKET L14” for AU, CPT Note: The brackets you see on the exploded diagram are with hinges.
  • Page 110 Picture 002-LCD 14.1” and LCD 15” 108-14.1” 107-14.1” Main Board 251-The System Memory Optical Drive DVD ASSY Chapter 6 Partname And Description WIRE SET 14.1” XGA AU WIRE SET 14.1” XGA CPT WIRE SET 15.0” XGA AU WIRE SET 15.0” XGA LG WIRE SET 15.0”...
  • Page 111 Picture 101-DVD ASSY Others 007-Logic Upper 008-Logic Upper 107-Logic Upper 315-The System Partname And Description CD-ROM DRIVE 24X QSI (SCR-242-S) CD-ROM DRIVE 24X SAMSUNG (SN-124P) DVD-ROM DRIVE 8X TOSHIBA (SD-2612) DVD-ROM DRIVE 8X HLDS (GDR-8081N) DVD-ROM DRIVE 8X LITEON (LSD-081) DVD-RW COMBO DRIVE 8X TOSHIBA (SD- R2212) DVD-RW COMBO DRIVE 8X KME...
  • Page 112 Picture Screws Chapter 6 Partname And Description CPU FRAME NUT Screw, #4-40UNF Screw, M2.0*2.5 NL Screw, M2.0*3 Screw, M2.0*3 NL Screw, M2.0*5 Screw, M2.0*7 Screw, M2.5*12 Screw, M2.5*182 Screw, M2.5*3 NL Screw, M2.5*4 Screw, M2.5*5 Screw, M2.5*7 NL Screw, M2.5*9 NL Screw, M3.0*3 Screw, TPB-1.7 3.5P-ZK(NL) THERMAL SCREW WITH SPRING...

  • Page 113: Travelmate 270 Series

    Model Definition and Configuration TravelMate 270 Series Model Number 270X P4-1400 uFCPGA2 270XV P4-1400 uFCPGA2 270XVi P4-1400 uFCPGA2 270XC P4-1400 uFCPGA2 272X P4-1600 uFCPGA2 272XV P4-1600 uFCPGA2 272XVi P4-1600 uFCPGA2 272XC P4-1600 uFCPGA2 272LC P4-1600 uFCPGA2 273XV P4-1700 uFCPGA2 273XC...

  • Page 114: Main Features

    1.44” floopy disk drive or optional 4-in-1 card reader (depending on availablity) Optical drive bay for optional 24X CD-ROM, 8X DVD-ROM or 8X DVD/24X (8/8/24) CD-RW combo drive Embedded 10/100Mbps Fast Ethernet; optional Acer InviLink internal antenna International 56K ITU V.90 data/fax software modem (Wake-on-Ring ready) ACPI 2.0 power management;...
  • Page 115 Appendix A...

  • Page 116: Appendix B Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® ® functions are tested under Windows XP Home, Windows XP Pro and Windows 2000 environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

  • Page 117: Microsoft® Window® Xp Home Environment Test

    ® ® Microsoft Windows Item Display Video Ethernet Audio Headphone Microphone Speaker I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) XP Home Environment Test LCD 14.1”...
  • Page 118 Item Com port & PS/2 I/O Adapter PCMCIA Appendix B Specifications Logitech M-M35 Logitech Trackman Marble T-CJ12 Logitech Trackman Portable Mouse T-CC3 Logitech MouseMan M-CV46 Logitech Track Man Live (W/L) M-RD37 Microsoft Intellimouse Microsoft Home Mouse Xircom 32-bit Card bus 10/100 Com 32-bit Card bus 10/100 BASE-TX (3C575-TX) Xircom Etherent 10/100+Modem 56K(CBEM56G-100) Xircom RealPort Card Ethernet 10/100+ Modem56(RBEM56G-100)

  • Page 119: Microsoft® Window® Xp Pro Environment Test

    ® ® Microsoft Windows Item Display Video Ethernet Audio Headphone Microphone Speaker I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) XP Pro Environment Test LCD 14.1”...
  • Page 120 Item Com port & PS/2 I/O Adapter PCMCIA Appendix B Specifications Logitech M-M35 Logitech Trackman Marble T-CJ12 Logitech Trackman Portable Mouse T-CC3 Logitech MouseMan M-CV46 Logitech Track Man Live (W/L) M-RD37 Microsoft Intellimouse Microsoft Home Mouse Xircom 32-bit Card bus 10/100 Com 32-bit Card bus 10/100 BASE-TX (3C575-TX) Xircom Etherent 10/100+Modem 56K(CBEM56G-100) Xircom RealPort Card Ethernet 10/100+ Modem56(RBEM56G-100)

  • Page 121: Microsoft® Window® 2000 Environment Test

    ® ® Microsoft Windows Item Display Video Ethernet Audio Headphone Microphone Speaker I/O Peripheral I/O - printer (parallel) I/O - TV I/O - Keyboard I/O - USB I/O - USB (Mouse) I/O - USB (Speaker) I/O - USB (Camera) I/O - USB (ZIP) I/O - USB (HUB) 2000 Environment Test LCD 14.1”...
  • Page 122 Item Com port & PS/2 I/O Adapter PCMCIA Appendix B Specifications Logitech M-M35 Logitech Trackman Marble T-CJ12 Logitech Trackman Portable Mouse T-CC3 Logitech MouseMan M-CV46 Logitech Track Man Live (W/L) M-RD37 Microsoft Intellimouse Microsoft Home Mouse Xircom 32-bit Card bus 10/100 Com 32-bit Card bus 10/100 BASE-TX (3C575-TX) Xircom Etherent 10/100+Modem 56K(CBEM56G-100) Xircom RealPort Card Ethernet 10/100+ Modem56(RBEM56G-100)
  • Page 123 Appendix B...

  • Page 124: Appendix C Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 125 Appendix C...

  • Page 126: Index

    AC Adapter 31 ACPI 1.0a 23 AFLASH Utility 47 Audio 26, 27 Battery 28 Battery Pack 57 battery pack charging indicator 12 BIOS 23 package 23 password control 23 ROM size 23 ROM type 23 vendor 23 Version 23 BIOS Setup Utility 35 BIOS Supports protocol 23 BIOS Utility 35 Basic System Settings 39...
  • Page 127 Keyboard 27 Keyboard or Auxiliary Input Device Check 71 L2 cache 23 LAN/Modem Combo 24 Machine Disassembly 53 media access on indicator 12 Memory Check 71 Model Definition 106 Modem 24 Modem Combo Card external 61 num lock on indicator 12 Online Support Information 117 Panel 6 Bottom 11...

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Travelmate 270 series

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