Page 1 TravelMate6500&Aspire9510/9520 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
Page 2: Revision History
Revision History Please refer to the table below for the updates made on TravelMate6500 & Aspire9510 service guide. Date Chapter Updates Update FRU list 6/20/2006 9/20/2006 Update Performance for Aspire 9520...
Page 3 Copyright Copyright © 2006 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Page 4 Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
Page 5 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 6: Table Of Contents
Using the System Utilities ......22 Acer Empowering Technology ..... . . 25 Hardware Specifications and Configurations .
Page 7: Chapter1 System Specifications
16.7 million colors MPEG-2/DVD hardware-assisted capability S-video/TV-out support DVI-D with HDCP support Acer Arcade feturing Acer CinemaVision and Acer ClearVision technologies VRAM GDDR2, 400MHz, 8M x 16, 16M x 16, 128/256 MB GDDR3, 500/600MHz, 16M x 16, 32M x 16, 256/512 MB...
Page 8: Storage Subsystem
PRO/Wireless 3945ABG network connection (dual-mode tri-mode 802.11a/b/g) Wi- Fi CERTIFIED solution, supporting Acer Acer SignalUp wireless technology (for Aspire 9400 TravelMate 5600 series) Acer OrbiCam integrated 1.3 megapixel CMOS camera, featuring: 225-degree ergonomic rotation Acer VisageON technology Acer PrimaLite technology Chapter 1...
Page 9: Power Supply
I/O Ports 1 x HDMI (Aspire series only) 4 x USB 2.0 ports 1 x Ethernet (RJ-45) port 1 x Modem (RJ-11) port 1 x External VGA port 1 x Infrared (4 pin) 1 x CIR 1 x typeII PCMCIA Cardbus slot 1 x Express card narrow type slot 1 x 90W DC-in jack for AC adapter 1 x Line-in jack...
Page 10: Block Diagram
Block Diagram SYSTEM DC/DC TPS51120 Kirkini Block Diagram PCB P/N INPUTS OUTPUTS REVISION : 05248-SA (Discrete) 5V_S5 DCBATOUT 3D3V_S5 Mobile CPU Microcontroller S MBUS Digital audio codec CLK GEN. G791 SST89V54RD2/RD for HDMI AKM AK4113 Yonah 478 FAN*2 ICS954305E SYSTEM DC/DC S MBUS (IDT CV155) MAX8743EE...
Page 11: Aspire 9510 Outlook View
"Launch keys" on page 10 Aspire 9510 Outlook View Front Open View Item Description "Launch keys" on page 10 Icon Item Description Icon Item Description Icon Item Description Built-in camera 1.3 megapixel web camera for video communication. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Page 12: Closed Front View
Arcade/media buttons For use with Acer Arcade and other media playing programs. "Launch keys" on page 10 Palmrest Comfortable support area for your hands when you use "Launch keys" on page 10 the computer. Item Description Keyboard For entering data into your computer.
Page 13: Left View
Receives signals from a remote control. Infrared port 5-in-1 card reader Accepts Memory Stick(MS), Memory Stick PRO(MS PRO), MultiMediaCard(MMC), Secure Digital(SD) and xD-Picture Card(xD). Note: Only one card can operate at any given time. Note: Note: Icon Item Description IEEE 1394 port Connects to IEEE 1394 devices.
Page 14: Rear View
Icon Item Description Icon Item Description Icon Item Description PC Card slot eject button Ejects the PC Card from the slot. Icon Item Description PC Card slot Accepts one Type II PC Card. ExpressCard/34 slot Accepts one ExpressCard/34 module. Icon Item Description USB 2.0 ports...
Page 15: Bottom View
Bottom View Item Description Battery bay Houses the computer’s battery pack. Battery release latch Releases the battery for removal. Cooling fan Helps keep the computer cool. NOTE: Do not cover or obstruct the opening of the fan. Memory compartment Houses the computer's main memory. Sub woofer Emits low frequency sound output.
Page 16: Travelmate 6500 Outlook View
"Launch keys" on page 10 TravelMate 6500 Outlook View Front Open View Item Description "Launch keys" on page 10 Icon Item Description Icon Item Description Icon Item Description Built-in camera 1.3 megapixel web camera for video communication. Display screen Also called Liquid-Crystal Display (LCD), displays computer output.
Page 17: Close Front View
Keyboard For entering data into your computer. "Launch keys" on page 10 Power button Turns the computer on and off. Easy-launch buttons Buttons for launching frequently used programs. "Easy-launch buttons" on page Close Front View Icon Item Description Icon Item Description Icon Item...
Page 18 Icon Item Description IEEE 1394 port Connects to IEEE 1394 devices. Icon Item Description Icon Item Description Left View Icon Item Description Icon Item Description Kensington lock slot Connects to a Kensington-compatible computer security Icon Item Description lock. Modem(RJ-11) port Connects to a phone line.
Page 19: Base View
Item Description Icon Item Description Ethernet (RJ-45) port Connects to an Ethernet 10/100-based network. DVI-D DVI-D port Supports digital video connections. 124-pin Acer ezDock Connects to Acer ezDock. connector Battery Powers the computer. Base View Item Description Note Chapter 1...
Page 20 Item Description Battery bay Houses the computer’s battery pack. Battery release latch Releases the battery for removal. Cooling fan Helps keep the computer cool. NOTE: Do not cover or obstruct the opening of the fan. Memory compartment Houses the computer's main memory. Sub woofer Emits low frequency sound output.
Page 21: Indicators
Item Description Indicators Your computer has seven easy-to-read status indicators, including four on the front panel. Item Description "Launch keys" on page 10 Item Description "Launch keys" on page 10 Item Description "Launch keys" on page 10 "Launch keys" on page 10 Aspire 9510 TravelMate 6500 Icon...
Page 22: Easy-Launch Buttons
Aspire 9510 Easy-launch button Default application Easy-launch button Default application Item Default Application Easy-launch button Default application Easy-launch button Default application Easy-launch button Default application Acer Empowering Technology (User-programmable) Email application (User-programmable) Internet browser (User -programmable) User programmable Chapter 1...
Page 23: Touchpad
Touchpad The build-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The touchpad is located in the middle of the palm rest area, providing maximum comfort and efficiency. Touchpad Basics Move your finger across the touchpad(2) to move the cursor.
Page 24: Using The Keyboard
Using the Keyboard The full-sized keyboard includes an embedded numeric keypad, separate cursor keys, two Windows keys and twelve function keys. Lock keys and Embedded Numeric Keypad The keyboard has four lock keys which you can toggle on and off. The computer features three lock keys, each with its own status indicator light.
Page 25: Windows Keys
Windows Keys The keyboard has two keys that perform Windows-specific functoins. Windows logo key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: + Tab (Activates the next Taskbar button) + E (Opens the My Computer window) + F1 (opens Help and Support)
Page 26 Fn-F1 and functionality of the unit hot Fn-F1 Fn-F2 keys. Fn-F2 Fn+F2 Acer eSettings Launches the Acer eSetting in Fn-F2 Acer Empowering Technology. Fn-F2 See “Acer Empowering Technology” Fn-F3 Fn+F3 Acer ePower Launches the Acer ePower...
Page 27: Special Keys
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center of your keyboard. The Euro Symbol Open a text editor or word processor. Alt Gr> Alt Gr> <5> Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at Alt Gr>...
Page 28: Using The System Utilities
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below:...
Page 29: Launch Manager
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager "Easy-launch buttons" on page 24 Launch Manager allows you to set the four easy-launch buttons located above rhw keyboard. You can access "Easy-launch buttons"...
Page 30 Double click on the Norton AntiVirus icon on the desktop or click on the Start menu in the Windows taskbar, highlight Programs, and select Norton AntiVirus. In the Norton AntiVirus main window, click Scan for Viruses. In the Scan for Viruses panel, click Scan My Computer. Under Actions, click Scan.
Page 31: Acer Empowering Technology
To access this utility, either click on the “Acer eNet Management” icon on your netebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
Page 32 Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings.
Page 33: Acer Epower Management
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.
Page 34: Battery Status
For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click “Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management. Chapter 1...
Page 35: Acer Epresentation Management
Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.
Page 36: Acer Edatasecurity Management
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook.
Page 37: Acer Elock Management
Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives,...
Page 38: Acer Erecovery Management
Interfaces - includes serial ports, parallel port, infrared (IR), and Bletooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.
Page 39: Acer Esettings Management
For more information, please refer to “Acer eRecovery Management” NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To...
Page 40: Acer Eperformance Management
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides and express optimization method to release unused memory and disk space quickly. The user can also enable advanced options for full control over the following option: Memory optimization - releases unused memory and check usage.
Page 41: Acer Orbicam
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service.
Page 42: Rotating The Acer Orbicam
NOTE: Do not rotate the camera clockwise to prevent damage to the device. Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears. Chapter 1...
Page 43: Changing The Acer Orbicam Settings
Changing the Acer OrbiCam settings Resolution To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window size, preview settings, and the folder for captured photos or videos.
Page 44: Camera Settings
Camera Settings Basic settings: Click the Camera Settings icon on the bottom right corner of the capture display, then select Camera Settings from the pop-up menu. You can adjust the Video, Audio, and Zoom/ Face tracking options from this window. Capture settings: From the Camera Settings window, click the Driver Settings button.
Page 45: Capturing Photos Or Videos
Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
Page 46 The VisageON window appears as below: Select and apply a video effect in the left section of the VisageON window. Change the face tracking settings and options in the right section. Using the face tracking feature To use the face tracking feature: 1.
Page 47 Using video effects (selected models only) The Video Settings section allows you to select an avatar or accessory video effect from the list. To select an effect: 1. Click the encircled icon to display the available video effects. The Video Effect Selection window appears as below: Click on a video effect to use.
Page 48: Hardware Specifications And Configurations
Hardware Specifications and Configurations Processor Item Specification CPU type ® Intel Core Duo processor T2300/T2300E/T2400/T2500/T2600, ® Intel Core Solo processor T1300 ® Intel Core 2 Duo processor T5500/T5600 (2MB L2 cache, 1.66/1.83 GHz, 667 MHz FSB) ® Intel Core 2 Duo processor T7200/T7400/T7600(4MB L2 cache, 2/2.16/ 2.33 GHz, 667 MHz FSB) CPU package Micro-FCPGA /Micro-FCBGA...
Page 49 System Memory Item Specification Memory controller 945PML Memory size 256MB/512MB/1G DIMM socket number Supports memory size per slot 1024 MB Supports maximum memory size 2GB (with dual soDIMM modules) Supports DIMM type DDRII SDRAM Standard Supports DIMM Speed 533/667 MHz Supports DIMM voltage 1.8V Memory module combinations...
Page 50 Number of slots Access location Right Side Supports 32 bit CardBus Keyboard Item Specification Keyboard controller KB3910SF Keyboard vendor & model name New Acer Ergo keyboard Total number of keypads 105/106 keys standard keyboard Touchpad with 4-way integrated scroll button Chapter 1...
Page 51 Standard pitch, 2.5 mm travel length Hotkey controls embedded numberic keypad Multi-Langue support Spill-proof Four easy-launch buttons Internet browser email with LED Acer Empowering one user-programmable button Battery Item Specification Vendor & model name Sanyo/Simplo Battery Type Li-ion Number of battery cell...
Page 52 17.1” LCD Panel Item Specification Typical White 200(Typical) 200(Center Typical) 400(Typical) 200(Typical) Luminance (cd/m also called Brightness Contrast Ratio 300 :1(Typical) 300:1(Min) 550(Typical) 350(Min) Response Time 16(Typical) 25(Typical) 16(Typical) 25(Typical) (Optical Rise 26(Max) Time+Fall Time)msec Normal Input Voltage +3.3V(Typical) +3.3V(Typical) +3.3V(Typical) +3.3V(Typical) of Power Supply...
Page 53 Item Specification Over Voltage Protection (OVP) Over Current Output current limit is 5A(Max mode) Protection(OCP) Short circuit protection Output can be shorted without damage, and auto recovery Electrostatic discharge 15kV (at air discharge) (ESD) 8kV (at contact discharge) Dielectric Withstand Voltage Primary to secondary 2150VDC for 1 sec Leakage current...
Page 54 Item Specification Vendor & Segate ST960812A Segate ST980829A Segate ST9100825A Model Name Capacity 60000 80000 100000 (MB) Bytes per sector Data heads Drive Format Disks Spindle 4200 RPM 4200 RPM 4200 RPM speed (RPM) Performance Specifications Buffer size 8184KB 8184KB 8184KB Interface Parallel ATA...
Page 55 24X Combo Drive Interface Item Specification Applicable disc format DVD(read):DVD 5, 9, 10, 18, DVD- CD: CD-DA, CD-ROM Mode-1, ROM, DVD-Video, DVD-R 3.95G, CD-ROM XA Mode-2 Form-1 DVD-R 4.7G, DVD-RW, DVD+R, and Form-2, CD-I Ready, DVD+RW, Multi-Border DVD-R/DVD- Viceo-CD(MPEG-1), Karaoke- RW, Multi-Session DVD+R, CD, PhotoCD(MultiSession), DVD+RW, DVD-RAM...
Page 56: Dimensions And Weight
8X Super Multi Interface Item Specification Applicable disc CDExtra(CD PLUS), CD-DA, CD ROM Mode- DVD-ROM(DVD-5, DVD- format Video CD, CD text data, 1, CD-ROM/XA Mode-2 9, DVD-10, DVD-18), CD-R discs, CD-RW Form-1 and Mode-2 DVD-R, DVD-RW, discs, DVD-ROM, DVD-R Form-2, CD-I , Video- DVD+R, DVD+R DL, Ver2.0, DVD-RDL Ver3.0, CD(MPEG-1), CD-Text,...
Page 57 Environmental Requirements Item Specification Operating +5 ~ +35°C Non-operating -20 ~ +65°C (storage package) Humidity Operating 20% ~ 80% without condensation Altitude Operating sea level 0 to 10,000ft Storage sea level 0 to 40,000ft Chapter 1...
Page 58: Chapter2 System Utilities
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Page 59: Information
MATSHITADVD-RAM JU-845S-(SM) System BIOS Version: V0.014 VGA BIOS Version: 5.73.22.15.51 KBC Version:08.10 Serial Number: S2ACB0500261901DBB2000 Asset Tag Number: None Product Name: Aspire 9510 Manufacturer Name: Acer UUID: 8d6be460-e2b7-11da-be42-86345298c92d Help Select Item F5/F6 Change Values Setup Defaults ↑ ↓ ← →...
Page 60: Main
Main This menu provides you the information of the system. PhoenixBIOS Setup Utility Info. Advanced Security Boot Exit Main Item Specific Help System Time: [11:59:38] System Date: [05/16/2006] <Tab>, <Shift-Tab>, or <Enter> selects field. System Memory: 640 KB Extended Memory: 1022 KB Video Memory 256 MB...
Page 61 Parameter Description F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST. D2D Recovery Allow user to enable/disable the Disk-to-Disk recovery Chapter 2...
Page 62: Advanced
Advanced The Advanced menu screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info. Main Advanced Security Boot Exit Item Specific Help Infrared Port: [Enabled] Configure Infrared Port using oprions: [Disabled] No configuration [Enabled] User configuration...
Page 63: Security
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Security Exit Info. Main Advanced Boot Item Specific Help Supervisor Password is: Clear User Password is: Clear Supervisor Password controls accesses of the Set Supervisor Password [Enter] setup utility.
Page 64 Parameter Description Option Set HDD Password When shown as [Locked], the hard drive Enter password currently can not be changed or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press [Enter] to input change, or disable hard drive password.
Page 65 User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved. [ continue] If the current password entered does not match the actual current password: Setup Warning...
Page 66: Boot
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device. PhoenixBIOS Setup Utility Boot Info.
Page 67: Exit
Exit PhoenixBIOS Setup Utility Boot Info. Main Security Exit Item Specific Help Exit Saving Changes Exit System Setup and save Exit Dicarding Changes your changes to CMOS. Load Setup Defaults Discard Changes Save Changes Help Select Item F5/F6 Change Values Setup Defaults ↑...
Page 68: Chapter3 Machine Disassembly And Replacement
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver...
Page 69: Disassembly Procedure Flowchart
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Page 70: General Information
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Page 71: Removing The Battery Pack
Removing the Battery Pack Release the battery lock. Slide the battery latch. Remove the battery pack. Chapter 3...
Page 72: Main Unit Disassembly
Main Unit Disassembly Removing the Wireless Card and Memory Remove the three screws securing the DIMM cover. Remove the DIMM cover. Disconnect the wireless antenna. Remove the two screws securing the wireless card. Remove the wireless card. Press the left and right latch to pop up the DIMM2. Remove the DIMM2.
Page 73: Removing The Hdd
Remove the DIMM1. Removing the HDD Remove the four screws securing the HDD cover. Remove the HDD cover. Remove the four screws securing the 1 and 2 HDD. Remove the 2 HDD. Remove the 1 HDD. Removing the TV Card Disconnect the TV card antenna.
Page 74 Remove the TV card. Separate the LCD Module Press the middle cover hinge upward. Open the LCD. Remove the middle cover as shown. Release the four keyboard latch and turn the keyboard over. Disconnect the keyboard FFC from the mainboard. Remove the keyboard.
Page 75 10. Remove the two screws securing the LCD hinge on the rear. 11. Remove the right and left rubber foot and remove the two screws securing the LCD hinge on the bottom. 12. Remove the LCD module from the main unit. Chapter 3...
Page 76 Separate the Upper and Lower Case Disconnect the LED FFC. Disconnect the touchpad FFC. Disconnect the microphone cable. Disconnect the media FFC from the mainboard. Disconnect the lid switch cable from the mainboard. Remove the three screws securing the upper case. Remove the 23 screws securing the lower case.
Page 77: Disassemble The Upper Case
Disassemble the Upper Case Remove the four screws securing the LED board bracket. Remove the LED board bracket. Disconnect the internal microphone connector. Remove the LED board. Disconnect the LED FFC from the LED board. Release the 12 latches of the touchpad bracket. Remove the touchpad bracket.
Page 78 10. Open the isolation tape and remove the two screws securing the media board. 11. Remove the media board from the upper case. 12. Disconnect the media FFC from the media board. Disassemble the Lower Case Remove the ODD from the main unit. Disconnect the bluetooth cable from the mainboard.
Page 79 Turn the mainboard over as shown. Remove the two screws securing the modem board. Lift up the modem board, turn it over, and disconnect the modem cable from the modem board. 10. Remove the mainboard from the lower case. 11. Remove the bluetooth module from the lower case and disconnect the bluetooth cable from the bluetooth module.
Page 80 15. Remove the subwoofer from the lower case. 16. Remove the four screws securing the left and right speakers. 17. Remove the left and right speakers. 18. Remove the RJ11 connector from the lower case. 19. Remove the two screws and the two hex screws securing the I/O bracket. 20.
Page 81 25. Remove the two screws securing the fan2. 26. Disconnect the fan2 connector from the mainboard and remove the fan2. 27. Release the three attached screws securing the VGA heatsink. 28. Remove the VGA heatsink. 29. Remove the three attached screws and remove the screw securing the CPU heatsink. 30.
Page 82 36. Remove the CPU as shown. 37. Remove the TV cable. Chapter 3...
Page 83: Lcd Disassembly
LCD Disassembly Remove the eight LCD screw pads. Remove the eight screws securing the LCD bezel. Remove the LCD bezel. Remove the screw securing the inverter board. Turn the inverter board over, disconnect the LVDS cable and LCD cable from the inverter board. Remove the inverter board.
Page 84 11. Remove the left LCD bracket. 12. Remove the four screws securing the right LCD bracket. 13. Remove the right LCD bracket. 14. Release the spring and remove the left and the right latches from the LCD cover. 15. Remove the screw securing the CCD module. 16.
Page 85: Ccd Module Disassembly
CCD Module Disassembly Pull out the CAS from the CCD module. Remove the CCD holder from the CCD module. Open the CCD module as shown. Remove the two screws securing the CCD board. Remove the CCD hinge. Remove the CCD board. Disconnect the CCD cable from the CCD board.
Page 86: Hdd Disassembly
HDD Disassembly Remove the four screws securing the 2 HDD bracket. Remove the 2 HDD bracket. Remove the four screws securing the 1 HDD bracket. Remove the 1 HDD bracket. Chapter 3...
Page 87: Odd Disassembly
ODD Disassembly Remove the ODD bezel from the ODD module. Remove the two screws securing ODD bracket. Remove the ODD bracket from the ODD module. Chapter 3...
Page 88: Chapter4 Troubleshooting
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test this model. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Duplicate symptom and obtain the failing symptoms in as much detail as possible.
Page 89: System Check Procedures
System Check Procedures External Diskette Drive Check If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains: Reconnect the external diskette drive/DVD-ROM module. Replace the external diskette drive/CD-ROM module. Replace the main board.
Page 90: Power System Check
Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: Remove the battery pack. Connect the power adapter and check that power is supplied. Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.
Page 91: Check The Battery Pack
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Page 92: Power-On Self-Test (Post) Error Message
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
Page 93: Index Of Error Messages
Index of Error Messages Error Message List Error Messages FRU/Action in Sequence Struck Key See “Keyboard or Auxiliary Input Device Check” on page 83 System CMOS checksum bad - Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system, then reboot system. Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot...
Page 94 Error Message List No beep Error Messages FRU/Action in Sequence Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power System Check” on page 84 Ensure every connector is connected tightly and correctly. Reconnect the DIMM.
Page 95: Phoenix Bios Beep Codes
Phoenix BIOS Beep Codes Code Beeps POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Disable shadow and execute code from the ROM. Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values...
Page 96 Code Beeps POST Routine Description Initialize I20 support Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled...
Page 97 Code Beeps POST Routine Description Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD ROM for boot Clear huge ES segment register Fixup Multi Processor table Search for option ROMs.
Page 98 Code Beeps POST Routine Description Initialize notebook docking late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Redirect Int 10h to enable remote serial video Re-map I/O and memory for PCMCIA Initialize digitizer and display message.
Page 99: Index Of Symptom-To-Fru Error Message
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error Action in Sequence LCD backlight doesn't work First, plug a monitor to CRT port. Next, enter BIOS utility to running “Load Default Settings” then reboot the system. Reconnect the LCD connectors. Keyboard (if the brightness function key doesn't work).
Page 100 Power-Related Symptoms Symptom / Error Action in Sequence Battery can’t be charged or discharged See “Check the Battery Pack” on page 85. Battery pack Main board System hang during POST ODD/HDD/FDD/RAM module Main board PCMCIA-Related Symptoms Symptom / Error Action in Sequence System cannot detect the PC Card (PCMCIA) PCMCIA slot assembly Main board...
Page 101 Power Management-Related Symptoms Symptom / Error Action in Sequence The system doesn't resume from hibernation/ Connect AC adapter then check if the system resumes from standby mode. Standby/Hibernation mode. Check if the battery is low. Hard disk drive Main board The system doesn't resume from standby mode LCD cover switch after opening the lid of the portable computer.
Page 102 Modem/LAN-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work correctly. Phone cable Driver Reconnect the Internal modem cable to the main board tightly. Main board Internal LAN does not work correctly Lan cable Driver Main board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems”...
Page 103: Intermittent Problems
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the diagnostic test for the system board in loop mode at least 10 times.
Page 104: Undetermined Problems
System Check” on page 84): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
Page 105: Chapter5 Jumper And Connector Locations
Chapter 5 Jumper and Connector Locations Mainboard Layout Chapter 5...
Page 106 Switching Setting 3D3V_S0 SRN10KJ-5-GP RN16 Plz put G12 close SW1 PH at ICH6M GAP-OPEN CHK_PW# MATRIXID1# MATRIXID2# SW-DIP-4-2-U2-GP EC20 SC1000P50V3JN-GP Switch Function SW6-1 CHK_PW&# SW6-2 No function SW1-3 MATRIXID 1# SW1-4 MATRIXID 2# Chapter 5...
Page 107 Clear Password PIN Pad: Bypassing Password Check, Keep shorting G3(2 triangle pad) as above PIN pad and then powering on the system will force the BIOS to clear Supervisor and User passwords. That means both the power-on and setup passwords are all cleared. Chapter 5...
Page 108: Chapter6 Fru (Field Replaceable Unit) List
DIFFERENT part number code from those given in the FRU list of this printed service guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Page 109: Exploded Diagram
Exploded Diagram Item Description Item Description LCD bezel LCD panel LCD module CAS camera upper case Camera hinge Camera cap CCD PCB Camera lower case Left LCD bracket Right LCD bracket LCD cable Middle cover Upper case Keyboard Launch board LED bracket Touch pad Touchpad bracket...
Page 110 Item Description Item Description ODD bezel HDD cover DIMM cover Inverter board Chapter 6...
Page 111: Spare Part List
Spare Part List TM6500 G72MV 128M Category Part Name Description Part No. ADAPTER ADAPTER 90W LITEON PA-1900- ADT 90W LITEON PA-1900- AP.09003.005 04WR 04WR ADAPTER 90W DELTA ADP-90SB ADT 90W DELTA ADP-90SB AP.09001.004 BBAAF BBAAF ADAPTER 90W LISHIN ADT 90W LISHIN AP.09006.005 SLS0202C19A54LF SLS0202C19A54LF...
Page 112 TM6500 G72MV 128M Category Part Name Description Part No. LED BOARD KIRKINI LED 06506-1 BD(D) 55.TC1V1.003 BLUETOOTH CABLE C.A. BT CABLE KIRKINI 50.TC1V1.003 USB CABLE C.A. FFC USB KIRKINI 50.TC1V1.001 LED BOARD CABLE C.A. LED FFC KIRKINI 50.TC1V1.005 TOUCHPAD CABLE C.A.
Page 113 TM6500 G72MV 128M Category Part Name Description Part No. CABLES POWER CORD 10A 250V 3PIN CORD 10A 250V 3P CHINA 27.01518.701 CHINA BK CABLES POWER CORD 10A 250V 3PIN CORD CHINA 10A 250V 3P 27.01518.591 CHINA CABLES POWER CORD 10A 250V 3PIN CORD 10A 250V 3P ITALY BK 27.01518.711 ITALY BK...
Page 114 TM6500 G72MV 128M Category Part Name Description Part No. UPPER CASER W/COVER ASSY UCASE TM KIRKINI 60.TC1V1.002 SWITCH CABLE&MICROPHONE CABLES COVER SWITCH CABLE C.A. COVER SWITCH HT 50.TC1V1.002 KIRKINI MICROPHONE MICROPHONE SHORT MICROPHONE SUNMOWNG 23.TCBV1.002 MYALL MICROPHONE MICROPHONE LONG MICROPHONE LONG KIRKINI 23.TC1V1.005 LOWER CASE W/SPEAKER ASSY LCASE EZ KIRKINI...
Page 115 TM6500 G72MV 128M Category Part Name Description Part No. CPU/PROCESSOR CPU YONAH 1.86GMHZ 533 INTEL IC CPU YONAH 1.86G/533 KC.13501.STP T1350 DVD-RW DRIVE DVD-RW MODULE 8X SUPER ASSY ODD SUPERMULTI TM 6M.TC1V1.002 MULTI GBASE KIRKINI CASE/COVER/ OPTICAL BRACKET BRKT ODD BRZCKET KIRKINI 33.TC1V1.003 BRACKET ASSEMBLY...
Page 116 TM6500 G72MV 128M Category Part Name Description Part No. HDD/HARD DISK HDD 100G 5400RPM HITACHI HDD 100GB HGST 0A26930 KH.10007.005 DRIVE SATA 1.5G NCQ ROHS MORAGA+HTS541010G9SA00 FW:S60D HDD/HARD DISK HDD 100G 5400RPM SATA HDD 100GB SATA TOSHIBA KH.10004.003 DRIVE TOSHIBA ARES-B_S MK1032GSX 5400RPM F/W AS021G HDD/HARD DISK...
Page 117 TM6500 G72MV 128M Category Part Name Description Part No. VGA HEATSINK ASSY VGA HEAT SINK ROBIN 34.TC1V1.002 KIRKI KEYBOARD KEYBOARD KB 105KEY DARFON NSK-AFB1D KB DARFON NSK-AFB1D US- KB.TBG01.001 US-INTERNATIONAL INT105K KEYBOARD KB 105KEY DARFON NSK-AFB02 KB DARFON NSK-AFB02 KB.TBG01.002 CHINES CHINES105K KEYBOARD...
Page 118 TM6500 G72MV 128M Category Part Name Description Part No. KEYBOARD KB 105KEY DARFON NSK-AFB0R KB DARFON NSK-AFB0R KB.TBG01.026 RUSSIAN RUSSIAN105 KEYBOARD KB 106KEY DARFON NSK-AFB1F KB DARFON NSK-AFB1F KB.TBG01.027 SLOVEN SLOVEN106 "LCD MODULE 17.1"" WXGA+ "ASSY LCD 17.1"" P-SL TM 6M.TC1V1.011 NONE GLARE W/CCD"...
Page 119 TM6500 G72MV 128M Category Part Name Description Part No. CAMERA LOWER CASE ASSY CAMERA LCASE 60.ADFV1.006 KIRKINI CASE/COVER/ "LCD PANEL 17"" W/HINGE" ASSY LCD 17.1 PP-SL TM 60.TC1V1.005 BRACKET KIRKINI ASSEMBLY HINGE PACK LEFT/RIGHT HINGE PACK LEFT/RIGHT 6K.TC1V1.001 "LCD BEZEL 17.1"" W/LOGO" ASSY LCD BEZEL KIRKINI 60.ADFV1.004 CASE/COVER/...
Page 120 TM6500 G72MV 128M Category Part Name Description Part No. MEMORY SDIMM 512M DDRII533 SAMSUNG SODIMM 512M KN.5120B.015 M470T6554CZ3-CD5 M470T6554CZ3-CD5 MEMORY SDIMM 256M DDRII533 NANYA DIMM 256M KN.25603.029 NT256T64UH4A1FN-37B NT256T64UH4A1FN-37B MEMORY SDIMM 256M DDRII533 HYNIX SODIMM 256M KN.2560G.012 HYMP532S64BP6-C4 HYMP532S64BP6-C4 MEMORY SDIMM 1GB DDRII533 NANYA SODIMM 1G KN.1GB03.006...
Page 121 AS9510 Category Part Name Description OEM Part No. ACCESSORY REMOTE CONTROL REMOTE CTRL FORMOSA21 NEW PARTS RC802 ADAPTER ADAPTER 90W LITEON PA-1900- ADT 90W LITEON PA-1900- AP.09003.005 04WR 04WR ADAPTER ADAPTER 90W DELTA ADP-90SB ADT 90W DELTA ADP-90SB AP.09001.004 BBAAF BBAAF ADAPTER ADAPTER 90W LISHIN...
Page 122 AS9510 Category Part Name Description OEM Part No. CABLES POWER CORD 7A 250V 2PIN CODE 7A250V 2P 1830 27.01518.531 KOREAN KOREAN CABLES POWER CORD 7A 125V 2PIN CODE JAPAN 7A 125V 2P BK 27.01518.551 JAPEN CABLES POWER CORD 2.5A 250V CODE 2.5A 250V AUSTRALIA 27.01518.621 AUSTRALIA...
Page 123 AS9510 Category Part Name Description OEM Part No. CASE/COVER/ MIDDLE COVER ASSY MIDDLE COVER AS NEW PARTS BRACKET KIRKINI ASSEMBLY CASE/COVER/ HDD COVER ASSY HDD COVER KIRKINI NEW PARTS BRACKET ASSEMBLY CASE/COVER/ DIMM COVER ASSY DIMM COVER KIRKINI 42.TC1V1.003 BRACKET ASSEMBLY CASE/COVER/ UPPER CASER W/COVER...
Page 124 AS9510 Category Part Name Description OEM Part No. DVD-RW DRIVE DVD-RW MODULE 8X SUPER ASSY DVD GBASE NEW PARTS MULTI GBASE SUPERMULTI CASE/COVER/ OPTICAL BRACKET BRKT ODD BRZCKET KIRKINI 33.TC1V1.003 BRACKET ASSEMBLY CASE/COVER/ DVD-RW SUPER MULTI BEZEL ASSY DVD GBASE SMULTI NEW PARTS BRACKET KIRKINI...
Page 125 AS9510 Category Part Name Description OEM Part No. HDD/HARD DISK HDD 100G 5400RPM SATA HDD 100G SATA KH.10001.008 DRIVE SEAGATE ST9100824AS ROHS ST9100824AS ROHS HDD/HARD DISK HDD 100G 5400RPM SATA HDD 100GB WD1000BEVS- KH.10008.002 DRIVE WD1000BEVS-22LAT0 ML60 LF 22LAT0 FW:T0 HDD/HARD DISK "HDD MODULE 100G 2.5""...
Page 126 AS9510 Category Part Name Description OEM Part No. KEYBOARD KB 106KEY DARFON NSK-AFB0G KB DARFON NSK-AFB0G KB.ABY07.008 GERMAN GERMAN 106 KEYBOARD KB 106KEY DARFON NSK-AFB0E KB DARFON NSK-AFB0E KB.ABY07.009 ITALIAN ITALIAN106 KEYBOARD KB 106KEY DARFON NSK-AFB0F KB DARFON NSK-AFB0F KB.ABY07.010 FERENCH FERENCH106 KEYBOARD...
Page 127 AS9510 Category Part Name Description OEM Part No. CASE/COVER/ CAMERA HOLDER CAP HLDR CAMERA CAP KIRKINI 42.ADFV1.002 BRACKET ASSEMBLY CASE/COVER/ CAMERA LATCH LATCH CAMERA HINGH 33.ADFV1.003 BRACKET KIRKINI ASSEMBLY CASE/COVER/ CAMERA LOWER CASE ASSY CAMERA LCASE 60.ADFV1.006 BRACKET KIRKINI ASSEMBLY CASE/COVER/ "LCD PANEL 17""...
Page 128 AS9510 Category Part Name Description OEM Part No. CASE/COVER/ "LCD PANEL 17"" W/HINGE" "ASSY LCD 17.1"" PP-DL NEW PARTS BRACKET KIRKINI " ASSEMBLY CASE/COVER/ HINGE PACK LEFT/RIGHT HINGE PACK LEFT/RIGHT 6K.TC1V1.001 BRACKET ASSEMBLY CASE/COVER/ "LCD BEZEL 17.1"" " ASSY LCD BEZEL UV KIRKINI NEW PARTS BRACKET ASSEMBLY...
Page 129 AS9510 Category Part Name Description OEM Part No. COMMUNICATION WIRELESS ANTENNA ANTENNA CABLE MYALL2 25.ADFV1.001 MODULE "LCD 17.1"" WXGA N170C1-L02 "LCD 17.0""W N170C1-L02 LK.1700D.004 GLARE G2 " GLARE " "LCD 17.1"" WXGA AUO LCD 17.1WXGA+ AUO LK.17105.004 B170PW04 GLARE G2 " B170PW04 V0 MAINBOARD MAINBOARD KIRKINI G73 256M...
Page 130 AS9510 Category Part Name Description OEM Part No. SCREWS SCREW SCRW M2.5*5 WAFER B-ZN 86.00D47.630 ROHS SCREWS SCREW SCREW M2*L3 NYLOK CR 3+ 86.00E25.723 SCREWS SCREW SCREW M2*L3 NON-NYLOK 86.00E31.723 CR3+ SCREWS SCREW SCREW M2.5*L6 NYLOK 86.00E33.736 CR3+ SCREWS SCREW SCREW M2.5*L8 NYLOK 86.00E34.738 CR3+...
Page 131 Chapter 6...

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Aspire 9510 Aspire 9520

Acer TravelMate 6500 Service Manual

Chapter1 System Specifications

Chapter2 System Utilities

Chapter3 Machine Disassembly and Replacement

Chapter4 Troubleshooting

Chapter5 Jumper And Connector Locations

Chapter6 FRU (Field Replaceable Unit) List

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