Sony SRS-NB10 Help Manual
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Sony SRS-NB10 Help Manual

Wireless neckband speaker
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Help Guide
Wireless Neckband Speaker
SRS-NB10
The following explains how to use this neckband speaker. Select a topic from the navigation pane.
Design and specifications are subject to change without notice.
Getting started
Parts and controls
Power source/charging
Charging the neckband speaker
Turning the power on
Turning the power off
Automatic Power Off function
Making connections
Computer connection
Connecting the neckband speaker with a computer via a BLUETOOTH
Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Windows)
Connecting the neckband speaker with a computer via a BLUETOOTH connection (Mac)
®
connection (Windows)
1

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Summary of Contents for Sony SRS-NB10

  • Page 1 Help Guide Wireless Neckband Speaker SRS-NB10 The following explains how to use this neckband speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Getting started Parts and controls Power source/charging Charging the neckband speaker...

  • Page 2: Troubleshooting

    Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac) Smartphone connection Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Connecting the neckband speaker with a paired Android smartphone or a paired iPhone via a BLUETOOTH connection Multipoint connection Connecting the neckband speaker with a computer and a smartphone in multipoint connection Connecting the neckband speaker with a music player and a smartphone in multipoint connection...
  • Page 3 No sound/Sound from only one speaker component/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers BLUETOOTH connection Unable to pair the neckband speaker with a BLUETOOTH device Reset Resetting the neckband speaker Initializing the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 4: Parts And Controls

    Help Guide Wireless Neckband Speaker SRS-NB10 Parts and controls (power)/ (BLUETOOTH) button Indicator (lights in orange or blue) Stays lit in orange while battery charging is in progress. The power or communication state of the neckband speaker is indicated by the orange or blue indicator.
  • Page 5 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 6 Help Guide Wireless Neckband Speaker SRS-NB10 Charging the neckband speaker The neckband speaker is equipped with a rechargeable built-in lithium ion battery. Charge the battery with a ® commercially available USB AC adaptor and the supplied USB Type-C cable before using the neckband speaker.
  • Page 7 When the neckband speaker is connected with the Android smartphone via an HFP (Hands-free Profile) BLUETOOTH connection, tap [Settings] - [Device connection] - [Bluetooth] on the smartphone. The remaining battery power of the neckband speaker is displayed along with the connected BLUETOOTH device name. For details, refer to the operating instructions supplied with the Android smartphone.
  • Page 8 When the Android smartphone or the iPhone is configured to establish BLUETOOTH connections solely for music playback (A2DP) in multipoint connection, the remaining built-in battery power of the neckband speaker is not correctly displayed on the Android smartphone or the iPhone. Related Topic Turning the power on Notes on charging 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 9: Turning The Power On

    When the rechargeable built-in battery has run out of power, you hear a notification sound and voice guidance (Please Recharge Speaker. Power Off.) and the neckband speaker automatically turns off. Charge the neckband speaker. Related Topic Turning the power off Charging the neckband speaker About the indicator on the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 10: Turning The Power Off

    Press and hold the (power)/ (BLUETOOTH) button for about 2 seconds until you hear voice guidance (Power OFF). The neckband speaker turns off and the blue indicator goes out. Related Topic Automatic Power Off function 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 11: Automatic Power Off Function

    When the Automatic Power Off function is deactivated, the indicator on the neckband speaker flashes 3 times in orange. When the Automatic Power Off function is activated, the indicator on the neckband speaker flashes twice in orange. 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 12 Help Guide Wireless Neckband Speaker SRS-NB10 ® Connecting the neckband speaker with a computer via a BLUETOOTH connection (Windows) The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with devices on an individual basis.
  • Page 13 [Add Bluetooth or other device]. Click [Bluetooth]. Select [SRS-NB10]. If [SRS-NB10] does not appear, perform the operation again from step After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen. Proceed to step...

  • Page 14: For Windows 8

    [View by] menu in the top right corner of the screen. Click [Add a device]. Select [SRS-NB10] and click [Next]. If [SRS-NB10] does not appear, perform the operation again from step When the following screen appears, click [Close]. The computer begins installing the driver.
  • Page 15 The “ ” mark will appear in the bottom left of the [SRS-NB10] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to step Depending on the computer, installation may take time. If driver installation takes too much time, the Automatic Power Off function of the neckband speaker will cause it to turn off automatically.
  • Page 16 Devices] from the menu that appears. Then proceed to step Right-click on [SRS-NB10 Stereo], and select [Connect] from the menu that appears. When the neckband speaker is connected, a checkmark will appear on [SRS-NB10 Stereo] on the [Sound] screen. Proceed to step...
  • Page 17 If you cannot click [Connect] for [SRS-NB10 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Follow the on-screen instructions to establish a BLUETOOTH connection. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue.
  • Page 18 It may take about 30 seconds to 1 minute before [SRS-NB10] is displayed. If [SRS-NB10] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on a computer with Windows 10 or Windows 8.1, enter “0000.”...
  • Page 19 Help Guide Wireless Neckband Speaker SRS-NB10 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Windows) Press and hold the (power)/ (BLUETOOTH) button for about 2 seconds until you hear voice guidance (Power ON). The neckband speaker turns on and the indicator starts flashing in blue.
  • Page 20 Select [SRS-NB10] from the devices listed under [Audio] and click [Connect]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue. For Windows 8.1 On the Start screen, click [Desktop].
  • Page 21 Right-click [SRS-NB10]. If [SRS-NB10] is not displayed on the [Sound] screen, right-click on the [Sound] screen, then select [Show Disconnected Devices]. From the menu that appears, select [Connect]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the...
  • Page 22 Related Topic ® Connecting the neckband speaker with a computer via a BLUETOOTH connection (Windows) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 23 Help Guide Wireless Neckband Speaker SRS-NB10 Connecting the neckband speaker with a computer via a BLUETOOTH connection (Mac) The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with devices on an individual basis.
  • Page 24 If a BLUETOOTH connection is not established, repeat the procedure all over again from step Click the speaker icon in the top-right of the screen and select [SRS-NB10] from [Output Device]. You can now enjoy music, etc. playing on the computer via the neckband speaker.
  • Page 25 When [SRS-NB10] and [LE_SRS-NB10] are displayed for the connection attempt, select [SRS-NB10]. Although [LE_SRS-NB10] is first displayed, wait until [SRS-NB10] is displayed. It may take about 30 seconds to 1 minute before [SRS-NB10] is displayed. If [SRS-NB10] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on a Mac computer, enter “0000.”...
  • Page 26 Help Guide Wireless Neckband Speaker SRS-NB10 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac) Supported operation systems macOS Catalina (version 10.15) Before proceeding, make sure of the following: Set the speaker of your computer to on.
  • Page 27 Press and hold the Control button on the keyboard and click [SRS-NB10] on the [Bluetooth] screen, and then select [Connect] from the pop up menu. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue.
  • Page 28 Related Topic Connecting the neckband speaker with a computer via a BLUETOOTH connection (Mac) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 29 Help Guide Wireless Neckband Speaker SRS-NB10 Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection The process to register the information of a target device required for BLUETOOTH connection is called pairing. To use a device in combination with the neckband speaker via a BLUETOOTH connection, it is necessary to pair the neckband speaker with the devices on an individual basis.
  • Page 30 Tap [SRS-NB10]. If [SRS-NB10] is not displayed on the screen, tap [ ] at the top right corner and then tap [Refresh]. On the iPhone: Tap [Settings]. Tap [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NB10].
  • Page 31 When [SRS-NB10] and [LE_SRS-NB10] are displayed for the connection attempt, select [SRS-NB10]. Although [LE_SRS-NB10] is first displayed, wait until [SRS-NB10] is displayed. It may take about 30 seconds to 1 minute before [SRS-NB10] is displayed. If [SRS-NB10] is not displayed, repeat the procedure all over again from step If passkey entry is prompted on an Android smartphone or an iPhone, enter “0000.”...
  • Page 32 The neckband speaker can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 33 On the Android smartphone or iPhone, see if a BLUETOOTH connection is established with the neckband speaker. If not, proceed to step Operate the Android smartphone or iPhone to display the paired devices. On the Android smartphone: Tap [Settings]. Tap [Device connection] - [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NB10].
  • Page 34 Tap [Bluetooth]. Tap [ ] to change it to [ Tap [SRS-NB10]. When a BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the neckband speaker and the indicator on the neckband speaker starts flashing in blue. Hint The above instructions are provided as an example.
  • Page 35 Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 36: For Windows Computers

    Have the neckband speaker paired with a computer and a smartphone on an individual basis. Select [Control Panel] - [Devices and Printers] on the computer. Right-click [SRS-NB10] under [Devices], and then select [Properties] from the context menu This operation is available while no BLUETOOTH connection is established.
  • Page 37 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NB10]. On the [Paired devices] screen, deselect [Call audio].
  • Page 38 With the previously connected smartphone, turning on the neckband speaker may automatically establish an HFP or HSP connection and an A2DP connection simultaneously with the smartphone. In such a case, operate the smartphone to terminate the connection with the neckband speaker, and then repeat the above procedure from step 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 39 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NB10]. On the [Paired devices] screen, deselect [Call audio].
  • Page 40 The above instructions are provided as an example. For details, refer to the operating instructions supplied with your Android smartphone. Note On the device connected solely for music playback (A2DP) in multipoint connection, the remaining battery power of the neckband speaker is not correctly displayed. Related Topic Charging the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 41 Operate the connected smartphone to deselect either [Call audio] (HFP) or [Media audio] (A2DP). Operation example: For connection solely with the media audio (A2DP) profile Tap [Settings] - [Device connection] - [Bluetooth], and then tap the setting icon next to [SRS-NB10]. On the [Paired devices] screen, deselect [Call audio].
  • Page 42 The above instructions are provided as an example. For details, refer to the operating instructions supplied with your Android smartphone and iPhone. Note On the device connected solely for music playback (A2DP) in multipoint connection, the remaining battery power of the neckband speaker is not correctly displayed. Related Topic Charging the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 43: Listening To Music Of A Device Via Bluetooth Connection

    Help Guide Wireless Neckband Speaker SRS-NB10 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the neckband speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles.
  • Page 44 Noise or sound interruption may occur depending on the BLUETOOTH device connected with the neckband speaker, the communication environment or the usage environment. Related Topic Terminating the BLUETOOTH connection (After use) Charging the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 45: Supported Codecs

    When the selection of the “Priority on Sound Quality” preference is activated, the indicator on the neckband speaker flashes twice in blue. Note Depending on your environment, selecting the “Priority on Stable Connection” preference may not help solving the sound interruption issue. 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 46: Terminating The Bluetooth Connection (After Use)

    For details, refer to the operating instructions supplied with the device. Turn off the BLUETOOTH device. Turn off the neckband speaker. Hint Depending on the BLUETOOTH device, ending music playback may automatically terminate the BLUETOOTH connection. Related Topic Turning the power off 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 47 (A2DP connection) [Headphones (SRS- NB10 Stereo)] may not be available for the speaker or microphone settings, and only [SRS-NB10] may be displayed. In such a case, select [SRS-NB10]. For frequently asked questions and the answers to them, visit the customer support website.
  • Page 48 Connecting the neckband speaker with a paired computer via a BLUETOOTH connection (Mac) Connecting the neckband speaker with a computer and a smartphone in multipoint connection Terminating the BLUETOOTH connection (After use) What can I do to solve a problem? 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 49: Receiving A Call

    Help Guide Wireless Neckband Speaker SRS-NB10 Receiving a call As long as your BLUETOOTH mobile phone supports HFP (Hands-free Profile) or HSP (Headset Profile), you can talk hands-free on the phone through the built-in microphones of the neckband speaker. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
  • Page 50 While the phone is ringing or a phone conversation is in progress, adjust the volume by pressing the -/+ (volume) buttons on the neckband speaker or operating the BLUETOOTH mobile phone. To turn off the microphones Press the (microphone off) button on the neckband speaker. While a phone conversation is in progress, pressing the (microphone off) button triggers voice guidance (Mic OFF) indicating that the microphones are turned off...
  • Page 51 Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Terminating the BLUETOOTH connection (After use) Making a call 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 52: Making A Call

    Help Guide Wireless Neckband Speaker SRS-NB10 Making a call You can enjoy hands-free calls with a BLUETOOTH mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) or HSP (Headset Profile) via BLUETOOTH connection. If your BLUETOOTH mobile phone supports both HFP and HSP, set it to HFP.
  • Page 53 To turn off the microphones Press the (microphone off) button on the neckband speaker. While a phone conversation is in progress, pressing the (microphone off) button triggers voice guidance (Mic OFF) indicating that the microphones are turned off . When you press the button once again, you hear voice guidance (Mic ON) indicating that the microphones are turned on.
  • Page 54 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 55 Help Guide Wireless Neckband Speaker SRS-NB10 About the indicator on the neckband speaker The indicator provides the following information concerning the neckband speaker. : Lit in blue / : Lit in orange / -: Unlit The neckband speaker is turned on (Flashes twice in blue.)

  • Page 56: Other Information

    The selection of the “Priority on Sound Quality” preference is activated for the quality for music playback via BLUETOOTH connections: - - (Flashes twice in blue.) Related Topic Parts and controls Initializing the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 57 Help Guide Wireless Neckband Speaker SRS-NB10 Precautions On safety Refer to the Reference Guide supplied with the neckband speaker. Important information such as the model name is located on the bottom of the neckband speaker. If you experience discomfort while using the neckband speaker, stop using it immediately.
  • Page 58 5 °C - 35 °C (41 °F - 95 °F)). If the neckband speaker is used or left in outside the above range, the neckband speaker may automatically stop to protect internal circuitry. If you have any questions or problems concerning the neckband speaker that are not covered in this Help Guide, consult your nearest Sony dealer. 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 59: Notes On Charging

    The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
  • Page 60 Do not leave the computer with the neckband speaker connected for a long period of time to prevent the computer's battery from running out of power. Related Topic Charging the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 61: Notes On Water Resistant Feature

    Help Guide Wireless Neckband Speaker SRS-NB10 Notes on water resistant feature Water resistant performance of the neckband speaker The neckband speaker, with the cap closed securely, has a water resistant specification of IPX4 as specified in “Degree of protection against splashing water” of the IEC60529 “Ingress Protection Rating (IP Code) .”...
  • Page 62 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 63 If sand grains, etc. enter the fabric or other part of the neckband speaker, remove them carefully. Never use a vacuum cleaner, etc. on the neckband speaker. It may cause damage of the speaker section or other part of the neckband speaker. 5-030-725-11(1) Copyright 2021 Sony Corporation...

  • Page 64: About The Bluetooth Wireless Technology

    Help Guide Wireless Neckband Speaker SRS-NB10 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The neckband speaker supports the following version and profiles of the BLUETOOTH standard.
  • Page 65 Keep the neckband speaker away from a device, such as a TV, a radio, or a tuner. Use of the neckband speaker in the vicinity of such a device may cause noise in audio from the device. 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 66 Wireless Neckband Speaker SRS-NB10 Disclaimer regarding services offered by third parties Services offered by third parties may be changed, suspended, or terminated without prior notice. Sony does not bear any responsibility in these sorts of situations. 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 67 The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. WALKMAN and WALKMAN logo are registered trademarks of Sony Corporation. iPhone, iPod touch, Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Page 68: What Can I Do To Solve A Problem

    For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Charging the neckband speaker Resetting the neckband speaker Initializing the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 69 Battery charging with a computer fails when the computer enters Standby (Sleep) or Hibernate mode. In such a case, change the power settings of the computer and charge the battery all over again. Related Topic Charging the neckband speaker About the indicator on the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 70 BLUETOOTH connection is left unused for about 15 minutes. While charging is in progress, the neckband speaker does not turn on. Related Topic Charging the neckband speaker Automatic Power Off function 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 71 Help Guide Wireless Neckband Speaker SRS-NB10 No sound/Sound from only one speaker component/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers Make sure that both the neckband speaker and the connected device are turned on.
  • Page 72 Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Listening to music of a device via BLUETOOTH connection Selecting the quality for music playback via BLUETOOTH connections (Codec) About the indicator on the neckband speaker Receiving a call Making a call 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 73 If the name of the neckband speaker is not displayed on the BLUETOOTH device to pair with the neckband speaker, turn off the BLUETOOTH function on the device, and then turn it back on. This may solve the issue. Related Topic About the indicator on the neckband speaker Initializing the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 74 You cannot operate the neckband speaker after you turn it on. You cannot operate the neckband speaker after you troubleshoot pairing issues. etc. Note Resetting the neckband speaker does not delete its pairing information. Resetting the neckband speaker may change its volume or function settings. 5-030-725-11(1) Copyright 2021 Sony Corporation...
  • Page 75 The settings, such as the volume settings, are restored to the factory default settings and all the pairing information is deleted. Related Topic Connecting the neckband speaker with an Android™ smartphone or an iPhone via a BLUETOOTH connection Resetting the neckband speaker 5-030-725-11(1) Copyright 2021 Sony Corporation...

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