Acer Aspire 4349 Service Manual
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Acer Aspire 4349 Service Manual

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Aspire 4349, 4749 & 4749Z
SERVICEGUIDE

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Summary of Contents for Acer Aspire 4349

  • Page 1 Aspire 4349, 4749 & 4749Z SERVICEGUIDE...

  • Page 2: Revision History

    Copyright Copyright © 2011 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
  • Page 3 Conventions The following conventions are used in this manual: WARNING: Indicates a potential for personal injury. CAUTION: Indicates a potential loss of data or damage to equipment. IMPORTANT: Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task. The following typographical conventions are used in this document: ...

  • Page 4: General Information

    Acer-authorized Service Providers: The Acer office may have a different part number code than those given in the FRU list in this service guide. A list must be provided by the regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 5 CHAPTER 1 Hardware Specifications Features........1-5 Operating System .
  • Page 6 Super-Multi Drive ........1-31 Super-Multi Drive (Continued) ..... . . 1-32 Super-Multi Drive (Continued) .
  • Page 7 Information........2-4 Main .
  • Page 8 DIMM (Dual In-line Memory Module) Module Removal . . . 3-22 DIMM Module Installation......3-23 WLAN (Wireless Local Area Network) Module Removal .

  • Page 9: Table Of Contents

    Model Definition and Configuration Acer Aspire 4349....... . . 7-3 Acer Aspire 4749 &...

  • Page 10: Online Support Information

    Online Support Information Introduction ........9-3...
  • Page 11 CHAPTER Hardware Specifications...
  • Page 12 Features........1-5 Operating System .
  • Page 13 LCD 14.0” (Continued) .......1-35 LCD Inverter (not available with this model) ... . .1-35 Display Supported Resolution (LCD Supported Resolution) .1-36 Graphics Controller .

  • Page 15: Hardware Specifications And Configurations

    Dual-channel DDR3 SDRAM support :  Up to 4 GB of DDR3 system memory, upgradable to 8 GB using two soDIMM modules Display 14" HD 1366 x 768 pixel resolution, high-brightness (200-nit) Acer CineCrystal™  LED-backlit TFT LCD  Mercury-free, environment-friendly 16:9 aspect ratio ...

  • Page 16: Audio

    6X DVD-ROM DL, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 6X DVD+RW, 5X DVD-RAM  Write: 24X CD-R, 16X CD-RW, 8X DVD-R, 8X DVD+R, 4X DVD-R DL, 4X DVD+R DL, 6X DVD-RW, 8X DVD+RW, 5X DVD-RAM Webcam Acer Video Conference, featuring:  Acer Crystal Eye webcam Hardware Specifications and Configurations...

  • Page 17: Wireless And Networking

    Wireless and Networking WLAN: ™  Acer InviLink Supporting Acer SignalUp™ wireless technology  WPAN: Bluetooth® 2.0/2.1+EDR   Bluetooth® 3.0+HS LAN:  Fast Ethernet, Wake-on-LAN ready Privacy Control BIOS user, supervisor, HDD passwords   Kensington lock slot Dimension and Weight Dimensions: 342 (W) x 249 (D) x 28.4/33.5 (H) mm (13.68 x 9.96 x 1.12/1.34 inches)

  • Page 18: Input And Control

    Input and Control Keyboard  86-/87-/91-key Acer FineTip keyboard with international language support Touchpad  Multi-gesture touchpad, supporting two-finger scroll, pinch, rotate, flip Media keys  Media control keys (printed on keyboard): play/pause, stop, previous, next, volume up, volume down Input and Output (I/O) Ports 2-in-1 card reader (SD™, MMC)

  • Page 19: Optional Items

    Communication and ISP Acer Crystal Eye  ® Microsoft Silverlight™  Skype™  Web links and utilities Acer Accessory Store (Belgium, France, Germany, Italy, Netherlands, Spain,  Sweden, UK only)  Acer Identity Card Acer Registration  Acer Updater  ®...

  • Page 20: Opened Front View

    Notebook Tour Figure 1-1. Opened Front View Table 1-1. Opened Front View Icon Integrated webcam Display screen Power button Keyboard Touchpad Click buttons (left and right) Microphone 1-10 Item Web camera for video communication. (only for certain models) Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by model).
  • Page 21 Table 1-1. Opened Front View Icon Power indicator Battery indicator Speaker Hardware Specifications and Configurations Item Indicates the computer's power status. Indicates the computer's battery status. 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows blue when in AC mode.
  • Page 22 Figure 1-2. Closed Front View Table 1-2. Closed Front View Icon Microphone jack Headphone/ speaker jack 2-in-1 Card Reader 1-12 Item Accepts inputs from external microphones. Connects to audio line-out devices (e.g., speakers, headphones). Accepts Secure Digital (SD), MultiMediaCard (MMC). Note: Push to remove/install the card.
  • Page 23 Figure 1-3. Top View Table 1-3. Top View Icon Item Description Acer Logo Acer Aspire 4349, 4749 & 4749Z Logo Hardware Specifications and Configurations 1-13...
  • Page 24 Figure 1-4. Rear View Table 1-4. Rear View Icon Item Description Battery bay Houses the computer's battery pack. 1-14 Hardware Specifications and Configurations...
  • Page 25 Figure 1-5. Left View Table 1-5. Left View Icon Kensington lock slot DC-in jack External display (VGA) port Ethernet (RJ-45) port HDMI port USB 2.0 port Hardware Specifications and Configurations Item Connects to a Kensington-compatible computer security lock. Note: Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer.
  • Page 26 Figure 1-6. Right View Table 1-6. Right View Icon USB 2.0 ports Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole 1-16 Item Connect to USB 2.0 devices (e.g., USB mouse, USB camera). Internal optical drive; accepts CDs or DVDs.
  • Page 27 Figure 1-7. Base View Table 1-7. Base View Icon Battery bay Battery lock Battery release latch Hardware Specifications and Configurations Item Houses the computer's battery pack. Locks the battery in position. Releases the battery for removal. Description 1-17...

  • Page 28: Touchpad Basics

    Touchpad Basics Figure 1-8. Touchpad Move your finger across the Touchpad (1) to move the cursor.   Press the left (2) and right (3) buttons located beneath the Touchpad to perform selection and execution functions. These two buttons are the equivalent of the left and right buttons on a mouse.

  • Page 29: Using The Keyboard

    Using the Keyboard The computer has a close-to-full-sized keyboard and an embedded numeric keypad, separate cursor, lock, function and special keys. Figure 1-9. Keyboard Lock Keys Lock Keys The keyboard has three lock keys which can be toggled on and off. Lock key Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.

  • Page 30: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Windows Logo key   Application key Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions.

  • Page 31: Hotkeys

    Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. Figure 1-10. Keyboard Hotkeys To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hockey combination.
  • Page 32 Hot key Icon  <Fn> + < > <Fn> + <Home> <Fn> + <Pg Up> <Fn> + <Pg Dn> <Fn> + <End> 1-22 Function Volume down Decreases the sound volume. Plays or pauses a selected media Play/Pause file. Stop playing the selected media Stop file.

  • Page 33: System Block Diagram

    System Block Diagram Interfaces iGFX MEMORY SYSTEM Figure 1-11. System Block Diagram Hardware Specifications and Configurations 1-23...

  • Page 34: Specification Tables

    Specification Tables Computer specifications Item Dimensions Length Width Height (front to rear) Weight (equipped with optical drive, flash drive, and battery) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating...

  • Page 35: System Board Major Chips

    System Board Major Chips Item Core logic Intel HM65 (Ibex-Peak) Package 27 x 25 mm (MAX), 1071-pin FCBGA Integrated Graphics Controller AR8158L USB 2.0 Embedded in PCH Super I/O controller Intel Huron River Quad Bluetooth   Wireless Intel PCIE half mini card 802.11b/g/n, Atheros AR8158-BL1A-RL PCMCIA Audio codec Realtek HD codec...

  • Page 36: Processor Specifications

    Processor Specifications Item Speed Threads (GHz) Celeron B710 Celeron B800 Core 2 / 4 i3-2310M threads Core 2 / 4 i3-2330M threads Core 2 / 4 i3-2350M threads Pentium Dual-Core B940 Pentium Dual-Core B950 Pentium Dual-Core B960 CPU Fan True Value Table Temperature (°C) Fan on = 35°C;...

  • Page 37: System Memory

    System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Support DIMM voltage Supports DIMM package Memory Combinations Slot 1 (MB) 1024 1024 2048 2048 4096 4096 Video Interface...

  • Page 38: Bios

    MS Wake-up frame) in both ACPI and APM Max payload size 128 bytes, read request size 4096 bytes  Specification Acer AC4T_A10B keyboard 86-US/87-UK/91-JP key Plug USB keyboard to the USB port directly: Yes Phantom key auto detect ...

  • Page 39: Hard Disk Drive (Avl Components)

    Hard Disk Drive (AVL components) Item Vendor & Hitachi Model Name HTS543225A7A384 Seagate ST250LT003 WD2500BPVT TOSHIBA MK2559GSXP Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate (Mbytes/sec max)

  • Page 40: Hard Disk Drive (Avl Components) (Continued)

    Hard Disk Drive (AVL components) (Continued) Item Vendor & Hitachi Model Name HTS547564A9E384 Seagate ST9640423AS WD6400BPVT TOSHIBA MK6459GSXP Capacity (GB) Bytes per sector Data heads Drive Format Disks Spindle speed (RPM) Performance Specifications Buffer size Interface Fast data transfer rate (Gbits / sec, max) Media data transfer rate...

  • Page 41: Super-Multi Drive

    Super-Multi Drive Item Vendor & HLDS Model name GT32N/GT34N Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) Max 3.6 (24x) Buffer Memory Interface Applicable disc DVD: format •DVD-ROM: 4.7GB (Single Layer) 8.5GB (Dual Layer) •DVD-R: 3.95GB (Ver. 1.0: read only) 4.7GB (Ver.

  • Page 42: Super-Multi Drive (Continued)

    Super-Multi Drive (Continued) Item Vendor & Pioneer DVR-TD11RS Model name Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) - CD-ROM inside - CD-ROM outside 3.6 Buffer Memory Interface Applicable disc •KODAK PhotoCD Single and format Multi-session •CD Extra(CDPLUS) •Video CD •CD text data(Read/Write) •CD-R discs(Read/Write) •CD-RW discs(Read/Write)

  • Page 43: Super-Multi Drive (Continued)

    Super-Multi Drive (Continued) Item Vendor & Sony AD-7585H Model name Performance With CD Specification Diskette Transfer rate Sustained: (KB/sec) - CD-ROM inside 1,571 - CD-ROM outside 3,650 Buffer Memory Interface Applicable disc DVD: format DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-Video, DVD-Audio, SACD (Hybrid), UDF DVD, DVD-R, DVD-R DL, DVD-R 3.95 GB, DVD-R Authoring, DVD-R Multi-Border,...

  • Page 44: Lcd 14.0"

    LCD 14.0” Item Vendor & Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface...

  • Page 45: Lcd 14.0" (Continued)

    LCD 14.0” (Continued) Item Vendor & Model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Typical White Luminance (cd/m ) also called Brightness Contrast Ratio Response Time (Optical Rise Time/Fall Time) msec Typical Power Consumption (watt) Weight (without inverter) Physical Size (mm) Electrical Interface...

  • Page 46: Display Supported Resolution (Lcd Supported Resolution)

    Display Supported Resolution (LCD Supported Resolution) Resolution 1280X720 / 60Hz 1366X768 / 60Hz Graphics Controller Item VGA Chip Package Feature Display Supported Resolution (GPU Supported Resolution) Resolution 800X600 / 60Hz 1024X768 / 60Hz 1280X600 / 60Hz 1280X720 / 60Hz 1280x768 / 60Hz 1360x768 / 60Hz 1366x768 / 60Hz 1-36...

  • Page 47: Bluetooth Interface

    Bluetooth Interface Item Chipset Atheros AR3011 Data throughput Protocol Interface Connector type 8 pin narrow pitch connector Supported protocol Bluetooth Module Item Controller AR3011 Feature Single-chip Bluetooth 2.1+EDR and 3.0+HS integrated solution  USB 2.0 full-speed device interface with support for Device ...

  • Page 48: Wireless Module 802.11B/G/N

    Wireless Module 802.11b/g/n Item Chipset Data throughput Protocol Interface Camera Item Vendor & Liteon 0.3MB Model LT7675AL Type CMOS image sensor with SXGA feature Pixel Resoluton: 640 x 480 (VGA) Mini Card Wireless Networking Card Item Vendor Number supported Features 3G Card (not available in this model) Item Features...

  • Page 49: Audio Codec And Amplifier

    Audio Codec and Amplifier Item Audio Controller Realtek ALC271X-VB3-GR Features Hardware: Meets WLP (Windows Logo Program) requirements for Windows XP,  Vista and Windows 7 4-channel DAC supports 16/20/24-bit PCM format for independent  two stereo channel or 2.1 audio playback 4-channel ADC supports 16/20/24-bit PCM format for independent ...

  • Page 50: Audio Codec And Amplifier (Continued)

    Audio Codec and Amplifier (Continued) Item Features Software: Compatible with Windows Logo Program 3.10 and future  requirements WaveRT-based audio function driver for Windows Vista  EAX™ 1.0 & 2.0, Direct Sound 3D, and I3DL2 compatible  HRTF 3D Positional Audio (Windows XP only) ...

  • Page 51: Battery

    Battery Item Vendor & Model name Battery Type Pack capacity Number of battery cell Package configuration VRAM (not available in this model) Item Chipset Memory size Interface USB Port Item USB compliance level EHCI Number of USB port(s) Location Output Current HDMI Port Item Compliance level...

  • Page 52: Ac Adapter

    AC Adapter Item Vendor Input rating Maximum input AC current Inrush current Efficiency System Power Management Item Mech. Off (G3) Soft Off (G2/S5) Working (G0/S0) Suspend to RAM (S3) Save to Disk (S4) Card Reader Item Chipset Package Maximum supported size Features 1-42 Specification...

  • Page 53: System Led Indicator

    System LED Indicator Item Lock System state HDD access state Wireless state Power button backlight Battery state Back up state Arcade module state Finger print module state System DMA Specification Legacy Mode DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5.

  • Page 54: System Interrupt Specification

    System Interrupt Specification Hardware IRQ IRQ00 System timer IRQ01 Standard PS/2 Keyboard IRQ07 Intel(R) 6 Series/C200 Series Chipset Family SMBus Controller - 1C22 IRQ08 System CMOS/real-time clock IRQ12 Synaptics PS/2 Port Touchpad IRQ13 Numeric data processor IRQ16    ...

  • Page 55: System Interrupt Specification (Continued)

    System Interrupt Specification (Continued) Hardware IRQ IRQ98 Microsoft ACPI-Compliant System IRQ99 Microsoft ACPI-Compliant System IRQ100 Microsoft ACPI-Compliant System IRQ101 Microsoft ACPI-Compliant System IRQ102 Microsoft ACPI-Compliant System IRQ103 Microsoft ACPI-Compliant System IRQ104 Microsoft ACPI-Compliant System IRQ105 Microsoft ACPI-Compliant System IRQ106 Microsoft ACPI-Compliant System IRQ107 Microsoft ACPI-Compliant System IRQ108...

  • Page 56: System Interrupt Specification (Continued)

    System Interrupt Specification (Continued) Hardware IRQ IRQ130 Microsoft ACPI-Compliant System IRQ131 Microsoft ACPI-Compliant System IRQ132 Microsoft ACPI-Compliant System IRQ133 Microsoft ACPI-Compliant System IRQ134 Microsoft ACPI-Compliant System IRQ135 Microsoft ACPI-Compliant System IRQ136 Microsoft ACPI-Compliant System IRQ137 Microsoft ACPI-Compliant System IRQ138 Microsoft ACPI-Compliant System IRQ139 Microsoft ACPI-Compliant System IRQ140...

  • Page 57: System Interrupt Specification (Continued)

    System Interrupt Specification (Continued) Hardware IRQ IRQ162 Microsoft ACPI-Compliant System IRQ163 Microsoft ACPI-Compliant System IRQ164 Microsoft ACPI-Compliant System IRQ165 Microsoft ACPI-Compliant System IRQ166 Microsoft ACPI-Compliant System IRQ167 Microsoft ACPI-Compliant System IRQ168 Microsoft ACPI-Compliant System IRQ169 Microsoft ACPI-Compliant System IRQ170 Microsoft ACPI-Compliant System IRQ171 Microsoft ACPI-Compliant System IRQ172...

  • Page 58: System I/O Address Map

    System I/O Address Map I/O address (hex) 0000 - 001F 0000 - 0CF7 0020 - 0021 0024 - 0025 0028 - 0029 002C - 002D 002E - 002F 0030 - 0031 0034 - 0035 0038 - 0039 003C - 003D 0040 - 0043 004E - 004F 0050 - 0053...

  • Page 59: System I/O Address Map (Continued)

    System I/O Address Map (Continued) I/O address (hex) 00B0 - 00B1 00B2 - 00B3 00B4 - 00B5 00B8 - 00B9 00BC - 00BD 00C0 - 00DF 00F0 - 00F0 03B0 - 03BB 03C0 - 03DF 0400 - 0453 0454 - 0457 0458 - 047F 04D0 - 04D1 0500 - 057F...
  • Page 60 1-50 Hardware Specifications and Configurations...
  • Page 61 CHAPTER System Utilities...
  • Page 62 BIOS Setup Utility ....... . 2-3 Navigating the BIOS Utility ......2-3 BIOS .

  • Page 63: System Utilities

    System Utilities BIOS Setup Utility This utility is a hardware configuration program built into a computer’s BIOS (Basic Input/Output System). The utility is pre-configured and optimized so most users do not need to run it. If configuration problems occur, the setup utility may need to be run. Refer to Chapter 4, Troubleshooting when a problem arises.

  • Page 64: Bios

    ST9500325AS 6VERM2YS Slimtype DVD A DS8A5SH V1.01 Intel V2104 S2RR40200312312B902500 AS4749 Acer A69A13F016964D2E86C8E89A8F519078 Figure Description CPU (central processing unit) type and speed of system Speed of the CPU Model name of HDD (hard disk drive) installed on primary IDE master...
  • Page 65 Table 2-1. BIOS Information (Continued) Parameter System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID System Utilities Description System BIOS version VGA (video graphics array) firmware version of system Serial number of unit Asset tag number of system Product name of the system Manufacturer of system...

  • Page 66: Main

    Main The Main tab allows the user to set system time and date, enable or disable boot option and enable or disable recovery. System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Figure 2-2.
  • Page 67 Table 2-2. BIOS Main (Continued) Parameter D2D Recovery Option to use D2D Recovery function SATA Mode Option to set SATA controller mode System Utilities Description Format/Option Option: Enabled or Disabled Option: AHCI or IDE...

  • Page 68: Security

    Security The Security tab shows parameters that safeguard and protect the computer from unauthorized use. Supervisor Password Is User Password Is HDD Password Set Supervisor Password Set User Password Set HDD Password Power on Password Figure 2-3. BIOS Security Table 2-3 describes the parameters shown in Table 2-3.

  • Page 69: Setting A Password

    Table 2-3. BIOS Security (Continued) Parameter Power on Password NOTE: NOTE: When prompted to enter password, three attempts are allowed before system halts. Resetting BIOS password may require computer be returned to dealer. Setting a Password Perform the following to set user or supervisor passwords: 1.

  • Page 70: Removing A Password

    Removing a Password Perform the following: 1. Use the  and  keys to highlight Set Supervisor Password and press Enter. The Set Supervisor Password dialog box appears: Figure 2-5. Set Supervisor Password 2. Type current password in Enter Current Password field and press Enter. 3.
  • Page 71 The password setting is complete after the user presses Enter. If the password entered does not match the current password, the screen shows the Setup Warning dialog. Figure 2-8. Setup Warning: Invalid Password If new password and confirm new password strings do not match, the Setup Warning dialog appears (Figure Figure 2-9.

  • Page 72: Boot

    Boot The Boot tab allows changes to the order of boot devices used to load the operating system. Bootable devices include the: USB diskette drives  Onboard hard disk drive  DVD drive in the module bay  Use  and  keys to select a device and press F5 or F6 to change the value. Boot priority order: 1.

  • Page 73: Exit

    Exit The Exit tab allows users to save or discard changes and quit the BIOS Setup Utility. Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Figure 2-11. BIOS Exit Table 2-4 describes the parameters in Table 2-4.

  • Page 74: Bios Flash Utilities

    BIOS Flash Utilities BIOS Flash memory updates are required for the following conditions:  New versions of system programs New features or options   Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: NOTE: If a Crisis Recovery Disc is not available, create one before Flash utility is used.

  • Page 75: Dos Flash Utility

    DOS Flash Utility Perform the following to use the DOS Flash Utility: 1. Press F2 during boot to enter Setup Menu. 2. Select Boot Menu to modify boot priority order. Example: If using USB HDD to Update BIOS, move USB HDD to position 1. Boot priority order: 1.
  • Page 76 Figure 2-13. DOS Flash Process 5. Flash is complete when the message, Flash Programming Complete is shown. System will restart automatically when finished. NOTE: NOTE: If AC power is not connected, the following message is shown in the AC power to continue. Figure 2-14.

  • Page 77: Winflash Utility

    WinFlash Utility Perform the following to use the WinFlash Utility: 1. Double-click WinFlash executable ZQR_101W.EXE. 2. Click OK to begin update. A progress screen is shown. (Figure 2-15) Figure 2-15. InsydeFlash System Utilities 2-17...

  • Page 78: Clearing Bios Passwords

    Clearing BIOS Passwords CAUTION: If Power-on Password authentication is enabled, the BIOS password can only be cleared by initiating the Crisis Disk Recovery procedure or flashing the BIOS. See Crisis Disk This section provides details about removing HDD/BIOS passwords. Clear the BIOS Password as follows: NOTE: NOTE: If the BIOS password is incorrectly entered three times, an error is generated.

  • Page 79: Removing Bios Passwords

    Removing BIOS Passwords (Hardware method) To clear User or Supervisor passwords, remove lower cover and use a metal instrument to short the CMOS jumper. Figure 2-18. CMOS Jumper Table 2-5. CMOS Jumper Item (Software method) If wrong Supervisor Password is entered three times, the message System will halt! is displayed on Figure 2-19.
  • Page 80 If user is unable to obtain correct password then it must be unlocked. There are two methods to do this. Method 1: If BIOS menu item Power on Password is set to Enabled, then Crisis Recovery disc must be used. Method 2: If BIOS menu item Power on Password is set to Disabled.

  • Page 81: Removing Insyde Hdd Password

    Removing Insyde HDD Password Clear the BIOS Password as follows: To reset the BIOS password, perform the following: 1. When the user keys in the wrong password three times, the system reports the error code: Figure 2-21. Unlock Password Prompt 2.

  • Page 82: Miscellaneous Tools

    Miscellaneous Tools Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool for hardware management. When the BIOS shows Verifying DMI pool data, it is checking that the table correlates with the hardware before sending information to the operating system (Windows, etc.).
  • Page 83 Figure 2-25. Asset Tag Menu Item 5. Press 2 to modify the product name, then press 2 again to modify EEPROM spec. version. Figure 2-26. Product Name Menu Item System Utilities 2-23...
  • Page 84 6. Press 3 to modify serial number key. Figure 2-27. Serial Number Menu Item 7. Press 4 to modify the 1394 GUID number key. Figure 2-28. 1394 GUID Number Menu Item 8. Press 0 to exit. 9. At the command prompt, run VEEPROM.exe to write any changes in the data to the 2-24 System Utilities...
  • Page 85 EEPROM. NOTE: NOTE: When using any of the write options, restart the system to make the new DMI data effective. System Utilities 2-25...

  • Page 86: Using Uuidtools

    Using UUIDTools The UUID (Universally Unique Identifier) Tool copies BIOS information to EEPROM (Electrically Erasable Programmable Read-Only Memory). Used in the DMI pool data for hardware management. To update the DMI Pool, perform the following: 1. Unzip UUID package tool to USB Flash Disk. 2.

  • Page 87: Using The Lan Mac Eeprom Utility

    Current MAC ID of ESN EEPROM : 00269E230844 Compare ACER & OEM S/N of ESN EEPROM : PASS 4. Flash is completed when the message, Compare ACER & OEM S/N of ESN EEPROM: PASS, is shown. 5. At the command prompt, run VEEPROM.EXE to write any changes in the data to the EEPROM.

  • Page 88: Crisis Disk Recovery

    Crisis Disk Recovery 1. Plug in the USB flash disk. 2. Select the Fast Format option and click Start. Then click Next. 3. Click Format and then Exit to complete the operation. 4. Copy the ZQR.fd file to the USB flash disk root directory and rename to BIOS.fd NOTE: NOTE: Do not place any other *.fd files to the USB flash disk root directory.
  • Page 89 CHAPTER Machine Maintenance Procedures...
  • Page 90 Introduction ........3-5 General Information ......3-5 Recommended Equipment .
  • Page 91 Camera Module Installation ......3-42 LCD Panel Removal........3-43 LCD Panel Installation .

  • Page 93: Machine Maintenance Procedures

    Plastic tweezers  Flat plastic pry  Table 3-1. Screw List Size M2.5*6.5 M2.5*4.0 (NI) M2.5*5 M2.0*3.95 M2.0*3.0 (NI) M2.0*4.0 M2-0.4*2.0 (NI) M2.0*2.0 M3*0.5+3.5 (NI) Machine Maintenance Procedures Quantity 86.ARE07.001 86.D01V7.001 86.NBG07.001 86.R6Z07.002 86.S0207.001 86.W0107.003 86.W4107.002 86.W4107.002 86.WFB07.001 Acer Part No.

  • Page 94: Maintenance Flowchart

    Maintenance Flowchart The flowchart in Figure 3-1 installation sequences. It shows information on what components may need to be removed and installed during servicing. Figure 3-1. Maintenance Flow shows a graphic representation of the module removal and Machine Maintenance Procedures...

  • Page 95: Getting Started

    Getting Started Flowchart Figure 3-1 identifies sections for the removal and install sequence. Follow the order of the sequence to avoid damage to any of the hardware components. Do the following prior to starting any maintenance procedures: 1. Remove power (A) from the system and peripherals 2.

  • Page 96: Battery Pack Removal

    Battery Pack Removal 1. Place computer on flat surface, battery side is up. 2. Push battery lock/unlock latch (A) to unlock position 3. Push and hold battery release latch (B) to release position 4. Lift battery pack (C) from battery bay Figure 3-3.

  • Page 97: Dummy Card Removal

    Dummy Card Removal 1. Push dummy card (A) in to release it from the spring latch 2. Remove dummy card (A) Figure 3-4. Dummy Card Dummy Card Installation 1. Insert dummy card (A) 2. Push card until spring latch locks. Machine Maintenance Procedures (Figure 3-4).

  • Page 98: Keyboard Removal

    Keyboard Removal Prerequisite: Battery Pack Removal 1. Press downward on the five (5) locking latches until the keyboard disengages and separates from the system Figure 3-5. Keyboard Latches 2. Turn the keyboard over so that the keypoard (C) is face down on the palm rest (Figure 3-6).

  • Page 99: Keyboard Installation

    CAUTION: Keyboard FPC (Flexible Printed Circuit) can be damaged if removed while mainboard connector is locked. Keyboard Installation 1. Place the keyboard face down on the palm rest (C). Refer to 2. Connect keyboard FPC (A) to mainboard connector (B). Refer to 3.

  • Page 100: Base Assembly Removal

    Base Assembly Removal Prerequisite: Battery Pack Removal 1. Remove twenty four (24) screws securing the base assembly in place (Figure 3-7). Figure 3-7. Base Assembly Screw Location 2. Lift up the base assembly by starting from the bottom edge of the base assembly. Refer to Figure 3-8.

  • Page 101: Base Assembly Installation

    Figure 3-8. Base Assembly Removal Base Assembly Installation 1. Align the base assembly onto the device 2. Install and secure twenty four (24) screws to the base assembly. Refer to 3. Install battery. Size Green M2.0*3.0 Call out Red Call M2.5*6.5 Machine Maintenance Procedures (Figure...

  • Page 102: Odd (Optical Disk Drive) Module Removal

    ODD (Optical Disk Drive) Module Removal Prerequisite: Base Assembly Removal 1. Remove ODD module from ODD bay Figure 3-9. ODD Module in Lower Cover 2. Remove two (2) screws (C) from ODD module 3. Remove ODD bracket (D) from ODD module 4.

  • Page 103: Odd Module Installation

    ODD Module Installation 1. Install ODD bezel (E) on ODD module 2. Install ODD bracket (D) on ODD module 3. Secure two (2) screws (C) to secure the bracket (D) to the back of ODD 4. Install ODD module into ODD bay. Refer to 5.

  • Page 104: Usb Module Removal

    USB Module Removal Prerequisite: Base Assembly Removal 1. Find USB module on the base assembly as shown in 2. Remove one (1) screw (B) from the base assembly Figure 3-11. USB Module 3. Disconnect USB module FFC (D) from mainboard connector (E) 4.

  • Page 105: Hdd (Hard Disk Drive) Module Removal

    HDD (Hard Disk Drive) Module Removal Prerequisite: USB Module Removal 1. Find HDD module on the base assembly as shown in 2. Gently remove HDD module from mainboard connector (A). Refer to Figure 3-12. HDD Module 3. Remove four (4) screws (D) from HDD bracket (E) 4.

  • Page 106: Hdd Module Installation

    HDD Module Installation 1. Attach HDD connector (C) to HDD module. Refer to 2. Place HDD brackets (E) onto HDD module 3. Install and secure four (4) screws (D) to HDD brackets (E) 4. Place HDD module onto the base assembly and connect HDD module to mainboard connector (B).

  • Page 107: Mainboard Removal

    Mainboard Removal Prerequisite: HDD (Hard Disk Drive) Module Removal 1. Find Mainboard (A) on the base assembly Figure 3-14. Mainboard Location 2. Disconnect Bluetooth cable from mainboard connector (B). Refer to 3. Disconnect WLAN antenna (D) connected to WLAN card (C) and remove antenna from the cable guides on the thermal module.
  • Page 108 4. Disconnect LVDS cable from mainboard connector (F) 5. Disconnect DC-in cable from mainboard connector (G). Remove the tape (H) securing DC-in cable on the mainboard and remove the cable from the cable guide. (Figure 3-15). 6. Disconnect Power Switch board cable (I), Speaker cable (J) and Touchpad cable (K) from mainboard connector Figure 3-16.

  • Page 109: Mainboard Installation

    Figure 3-17. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in regulations for disposal. Mainboard Installation 1. Place Mainboard onto the base assembly. Refer to 2. Install and secure two (2) screws (E) to mainboard. Refer to 3.

  • Page 110: Dimm (Dual In-Line Memory Module) Module Removal

    DIMM (Dual In-line Memory Module) Module Removal Prerequisite: Mainboard Removal 1. Find DIMM (C) on Mainboard Figure 3-18. Component Location 2. Push DIMM clips (A) outwards Figure 3-19. DIMM Modules 3-22 (Figure 3-18). (Figure 3-19). Machine Maintenance Procedures...

  • Page 111: Dimm Module Installation

    3. Remove DIMM from mainboard connector (B). Refer to Figure 3-20. Figure 3-20. DIMM Modules 4. Repeat steps 2 and 3 for remaining modules. DIMM Module Installation 1. Insert DIMM into mainboard connector (B). Refer to Figure 3-20. 2. Push down on DIMM until module clips (A) lock in position. Refer to Figure 3-19.

  • Page 112: Wlan (Wireless Local Area Network) Module Removal

    WLAN (Wireless Local Area Network) Module Removal Prerequisite: Mainboard Removal 1. Find WLAN module (A) on Mainboard. Refer to 2. Remove one (1) screw (B) from mainboard Figure 3-21. WLAN Module 3. Remove module from mainboard connector (C) Figure 3-22. WLAN Module 3-24 Figure 3-18.

  • Page 113: Wlan Module Installation

    WLAN Module Installation 1. Place WLAN module into mainboard connector (C). Refer to 2. Install and secure one (1) screw (B) to mainboard. 3. Install Mainboard. Size M2.0*3.0 Machine Maintenance Procedures Figure (Figure 3-21) Quantity Screw Type 3-22. 3-25...

  • Page 114: Thermal Module Removal

    Thermal Module Removal Prerequisite: Mainboard Removal 1. Find Thermal module (B) on Mainboard. Refer to 2. Loosen three (3) captive screws (A) in numerical order from one (1) to three (3). Refer Figure 3-23. 3. Disconnect the thermal module cable from the mainboard connector (B) (Figure 3-23).
  • Page 115 Jet Motor 7762  The following thermal pads are approved for use: Eapus XR-PE  1. Remove all traces of thermal grease from CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2.

  • Page 116: Rtc Battery Removal

    RTC battery Removal Prerequisite: Mainboard Removal 1. Find RTC battery (D) on Mainboard. Refer to 2. Using plastic tweezers, puch the RTC battery through the gap in the mainboard connector (A) to release the battery. Refer to Figure 3-24. RTC battery IMPORTANT: Follow local regulations for battery 3.

  • Page 117: Cpu Processor Removal

    CPU Processor Removal Prerequisite: Thermal Module Removal 1. Find CPU processor (B) on Mainboard. Refer to 2. Rotate the cam lock (A) to the unlocked position Figure 3-25. CPU Processor 3. Remove CPU processor (B) from Mainboard Figure 3-26. CPU Processor Machine Maintenance Procedures Figure 3-26.

  • Page 118: Cpu Processor Installation

    CPU Processor Installation 1. Place CPU processor (B) on Mainboard. Refer to Figure 3-26. 2. Tighten the cam lock (A) to the locked position (Figure 3-25). 3. Install Thermal Module. 3-30 Machine Maintenance Procedures...

  • Page 119: Bluetooth Module Removal

    Bluetooth Module Removal Prerequisite: Mainboard Removal 1. Find Bluetooth Module (A) on the base assembly. Refer to Figure 3-27. Bluetooth Module & Speaker Location 2. Release the Bluetooth Module (A) from the board guide (B) 3. Lift the Bluetooth Module (A) from the base assembly Figure 3-28.

  • Page 120: Bluetooth Module Installation

    4. Disconnect the Bluetooth Cable (C) from the Bluetooth module (A). Refer to Figure 3-29. Figure 3-29. Bluetooth Module Bluetooth Module Installation 1. Connect the Bluetooth Cable (C) to the Bluetooth Module (A). Refer to 2. Secure the Bluetooth Module (A) to the board guide (B) in the base assembly (Figure 3-28).

  • Page 121: Speaker Module Removal

    Speaker Module Removal Prerequisite: Mainboard Removal 1. Find Speaker Module (B) on base assembly as shown on 2. Remove the black tape (D) securing the speaker cables (A) on base assembly. Refer to Figure 3-30. 3. Remove the speaker cables (A) from the cable guides 4.

  • Page 122: Power Switch Board Removal

    Power Switch Board Removal Prerequisite: Mainboard Removal 1. Find Power Switch Board (A) on Base Assembly. Refer to 2. Remove powerboard cable (B) from the cable guides 3. Remove one (1) screw (C) from base assembly 4. Remove power switch board (A) from Base Assembly. Figure 3-31.

  • Page 123: Lcd (Liquid Crystal Display) Module Removal

    LCD (Liquid Crystal Display) Module Removal Prerequisite: Mainboard Removal 1. Remove four (4) screws (A) from LCD hinges Figure 3-32. LCD Hinge Screws 2. Separate the LCD Hinges (B) from the Base Assembly Figure 3-33. LCD Hinges Machine Maintenance Procedures (Figure 3-32).

  • Page 124: Lcd Module Installation

    3. Remove the base assembly from the LCD module Figure 3-34. LCD Module CAUTION: Make sure all cables are moved away from the device to avoid damage during removal. LCD Module Installation 1. Place the LCD Module on the Base Assembly. Refer to 2.

  • Page 125: Dc-In Jack Removal

    DC-in Jack Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Find DC-in Jack Module (A) on Top Assembly . Refer to 2. Remove DC-in cable from cable guides on the top assembly 3. Remove one (1) screw (B) from top assembly 4.

  • Page 126: Dc-In Jack Installation

    DC-in Jack Installation 1. Connect DC-in Jack (C) to DC-in bracket (D). Refer to 2. Place DC-in Jack Module (A) on the top assembly. Refer to 3. Install and secure one (1) screw (B) to the top assembly 4. Secure DC-in cable to the cable guides on the top assembly 5.

  • Page 127: Lcd Bezel Removal

    LCD Bezel Removal Prerequisite: LCD (Liquid Crystal Display) Module Removal 1. Remove two (2) screws (A) from the LCD module Figure 3-37. LCD Bezel 2. Lift the bottom of the bezel up releasing it from the latches Figure 3-38. LCD Bezel Machine Maintenance Procedures (Figure 3-37).

  • Page 128: Lcd Bezel Installation

    3. Continue along the sides of the bezel until all the latches have been released (Figure 3-39). Figure 3-39. LCD Bezel 4. Lift the bezel from LCD module. LCD Bezel Installation 1. Place LCD bezel on the LCD module. Refer to 2.

  • Page 129: Camera Module Removal

    Camera Module Removal Prerequisite: LCD Bezel Removal 1. Find the camera module (A) in the LCD module Figure 3-40. Camera Module Location 2. Disconnect the camera cable (B) from connector (C) NOTE: NOTE: Use care not to damage the cable. Figure 3-41.

  • Page 130: Camera Module Installation

    Camera Module Installation 1. Place Camera Module on the LCD module. Refer to Figure 3-40. 2. Connect the camera cable (B) to connector (C). Refer to Figure 3-41. 3. Install LCD bezel. 3-42 Machine Maintenance Procedures...

  • Page 131: Lcd Panel Removal

    LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Remove the six (6) screws (A) from the LCD panel Figure 3-42. LCD Panel 2. Remove the LVDS cable (C) from the cable guides Figure 3-43. LVDS Cable 3. Lift the LCD panel (B) from LCD cover CAUTION: Make sure all cables are moved away from the device to avoid damage during LCD Panel removal.

  • Page 132: Lcd Panel Installation

    LCD Panel Installation 1. Place LCD panel (B) on the LCD cover. Refer to 2. Secure LVDS cable (C) to the cable guides. Refer to 3. Install and secure six (6) screws (A) to the LCD panel on the LCD cover. Refer to Figure 3-42.

  • Page 133: Lcd Bracket Removal

    LCD Bracket Removal Prerequisite: LCD Panel Removal 1. Remove the six (6) screws (A) Figure 3-44. LCD Bracket 2. Remove LCD bracket from the LCD panel. LCD Bracket Installation 1. Place LCD bracket on the LCD panel 2. Install and secure six (6) screws (A) to the LCD bracket 3.

  • Page 134: Lvds Cable Removal

    LVDS Cable Removal Prerequisite: LCD Panel Removal 1. Remove LVDS cable (A) from the adhesive on the rear of the LCD panel Figure 3-45. LVDS Cable 2. Remove the yellow tape (B) securing the LVDS cable to the LCD panel connector (Figure 3-46).

  • Page 135: Lvds Cable Installation

    3. Starting from the top, remove the clear mylar tape (C) and disconnect the LVDS cable from the LCD panel connector (D) Figure 3-47. LVDS Cable LVDS Cable Installation 1. Place LVDS cable into the LCD panel connector (D) and secure clear mylar tape (C) Figure 3-47 2.
  • Page 136 3-48 Machine Maintenance Procedures...
  • Page 137 CHAPTER Troubleshooting...
  • Page 138 Introduction ........4-3 General Information ......4-3 Power On Issues .

  • Page 139: Troubleshooting

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 140: Power On Issues

    Power On Issues If the system does not power on, perform the following: Figure 4-1. Power On Issue Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Makes sure the power cable is properly connected to the computer and the electrical outlet.

  • Page 141: No Display Issues

    No Display Issues If the Display does not work, perform the following: Replace LCD panel/ LCD cable Figure 4-2. No Display Issue No POST or Video If the POST or video does not appear, perform the following: 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5.

  • Page 142: Abnormal Video

    4. Connect the power and reboot the computer. 5. Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn+F5. 6. If the POST or video appears on the external display only, refer to 7.
  • Page 143 9. If the issue is still not resolved, refer to Online Support Information. Troubleshooting...

  • Page 144: Lcd Picture Failure

    LCD Picture Failure If the LCD fails, perform the following: Figure 4-3. LCD Failure Troubleshooting...

  • Page 145: Internal Keyboard Failure

    Internal Keyboard Failure If the Keyboard fails, perform the following: START Keyboard FPC well connected? Keyboard OK? Replace M/B Figure 4-4. Keyboard Failure Troubleshooting Connect it well Replace keyboard...

  • Page 146: Touchpad Failure

    Touchpad Failure If the Touchpad fails, perform the following: Check M/B T/P FFC Check TouchPad Swap M/B Figure 4-5. Touchpad Failure 4-10 Start Re-assemble the T/P FFC to M/B Swap/Reassemble the T/P board or T/P FFC Troubleshooting...

  • Page 147: Internal Speaker Failure

    Internal Speaker Failure If internal Speakers fail, perform the following: Figure 4-6. Internal Speaker Failure Sound Problems Perform the following, one at a time. Boot the computer.  2. Navigate to Start Device Manager. Check the Device Manager to determine that: The device is properly installed ...
  • Page 148  6. Navigate to Start Control Panel Speakers are selected as the default audio device (green check mark). NOTE: NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices (clear by default). 7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts to configure the speakers.

  • Page 149: Internal Microphone Failure

    Internal Microphone Failure If internal or external Microphones fail, perform the following: Figure 4-7. Microphone Failure 1. Check that the microphone is enabled. Navigate to Start Hardware and Sound 2. Right click on the Recording tab and select Show Disabled Devices (clear by default).

  • Page 150: Usb Failure

    USB Failure If the USB fails, perform the following: Check USB/B to M/B cable Check USB/B Swap M/B Figure 4-8. USB Failure 4-14 Start Re-assemble the USB/B cable to M/B Swap USB/B and USB cable Troubleshooting...

  • Page 151: Other Functions Failure

    Other Functions Failure 1. Check if drives are functioning correctly. 2. Check if external modules are functioning correctly. 3. Change mainboard to check if current one is defective. Troubleshooting 4-15...

  • Page 152: Intermittent Problems

    1. Remove power from the computer. 2. Visually check components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices:  Non-Acer devices Printer, mouse, and other external devices  ...

  • Page 153: Post Codes

    Post Codes The following are the InsydeH2O™ Functionality POST code tables. The components of the POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions, S3 functions and ACPI functions. Table 4-2. POST Code Range Phase PostBDS InsydeH2ODDT™...
  • Page 154 Table 4-3. (Continued)SEC Phase POST Code Table Functionality Name (Include\ PostCode.h) SEC_GO_TO_SECSTARTUP SEC_GO_TO_PEICORE * 3rd party relate functions – Platform dependence. Table 4-4. PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_SIO_INIT PEI_CPU_REG_INIT PEI_CPU_AP_INIT* PEI_CPU_HT_RESET* PEI_PCIE_MMIO_INIT PEI_NB_REG_INIT PEI_SB_REG_INIT PEI_PCIE_TRAINING* PEI_TPM_INIT PEI_SMBUS_INIT PEI_PROGRAM_CLOCK_GEN...
  • Page 155 Table 4-4. (Continued)PEI Phase POST Code Table Functionality Name (Include\ PostCode.h) PEI_RECOVERY_LOAD_FILE_DONE PEI_RECOVERY_START_FLASH PEI_ENTER_DXEIPL PEI_FINDING_DXE_CORE PEI_GO_TO_DXE_CORE * 3rd party relate functions – Platform dependence. Table 4-5. DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_TCGDXE* DXE_SB_SPI_INIT* DXE_CF9_RESET* DXE_SB_SERIAL_GPIO_INIT* DXE_SMMACCESS* DXE_SIO_INIT* DXE_LEGACY_REGION* DXE_SB_INIT*...
  • Page 156 Table 4-5. (Continued)DXE Phase POST Code Table Functionality Name (Include\ PostCode.h) DXE_SATA_INIT* DXE_SMM_CONTROLER_INIT* DXE_LEGACY_INTERRUPT* DXE_RELOCATE_SMBASE DXE_FIRST_SMI DXE_VTD_INIT* DXE_BEFORE_CSM16_INIT DXE_AFTER_CSM16_INIT DXE_LOAD_ACPI_TABLE DXE_SB_DISPATCH* DXE_SB_IOTRAP_INIT* DXE_SUBCLASS_DRIVER* DXE_PPM_INIT* DXE_HECIDRV_INIT* * 3rd party relate functions – Platform dependence. Table 4-6. BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_BDS...
  • Page 157 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_CONNECT_USB_HC BDS_CONNECT_USB_BUS BDS_CONNECT_USB_DEVICE BDS_NO_CONSOLE_ACTION BDS_DISPLAY_LOGO_SYSTEM_INFO BDS_START_IDE_CONTROLLER BDS_START_SATA_CONTROLLER BDS_START_ISA_ACPI_CONTROLLER BDS_START_ISA_BUS BDS_START_ISA_FDD BDS_START_ISA_SEIRAL BDS_START_IDE_BUS BDS_START_AHCI_BUS BDS_CONNECT_LEGACY_ROM BDS_ENUMERATE_ALL_BOOT_OPTION BDS_END_OF_BOOT_SELECTION BDS_ENTER_SETUP BDS_ENTER_BOOT_MANAGER BDS_BOOT_DEVICE_SELECT BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS_ACPI_S3SAVE BDS_READY_TO_BOOT_EVENT BDS_GO_LEGACY_BOOT BDS_GO_UEFI_BOOT BDS_LEGACY16_PREPARE_TO_BOOT BDS_EXIT_BOOT_SERVICES* BDS_LEGACY_BOOT_EVENT Troubleshooting Post Phase Description Code...
  • Page 158 Table 4-6. (Continued)BDS Phase POST Code Table Functionality Name (Include\ PostCode.h) BDS_ENTER_LEGACY_16_BOOT BDS_RECOVERY_START_FLASH * 3rd party relate functions – Platform dependence. Table 4-7. PostBDS Code Table Functionality Name (Include\ PostCode.h) POST_BDS_NO_BOOT_DEVICE POST_BDS_START_IMAGE POST_BDS_ENTER_INT19 POST_BDS_JUMP_BOOT-SECTOR Table 4-8. S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) S3_RESTORE_MEMORY_CONTROLLER...
  • Page 159 Table 4-8. (Continued)S3 Functions POST Code Table Functionality Name (Include\ PostCode.h) S3_AFTER_RESTORE_ACPI_CALLBACK S3_GO_TO_FACS_WAKING_VECTOR Table 4-9. ACPI Functions POST Code Table Functionality Name (Include\ PostCode.h) ASL_ENTER_S1 ASL_ENTER_S3 ASL_ENTER_S4 ASL_ENTER_S5 ASL_WAKEUP_S1 ASL_WAKEUP_S3 ASL_WAKEUP_S4 Table 4-10. SMM Functions POST Code Table Functionality Name (Include\ PostCode.h) SMM_IDENTIFY_FLASH_DEVICE SMM_SMM_PLATFORM_INIT...
  • Page 160 Table 4-11. InsydeH2ODDT Debugger POST Code Table Functionality Name (Include\ PostCode.h) Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger Used by Insyde debugger 4-24 PostCode...
  • Page 161 CHAPTER Jumper and Connector Locations...
  • Page 162 Mainboard Jumper and Connector Locations ..5-3 Clearing Password Check and BIOS Recovery ..5-5 Clearing Password Check ......5-5 Clear CMOS Jumper .

  • Page 163: Mainboard Jumper And Connector Locations

    Jumper and Connector Locations Mainboard Jumper and Connector Locations Figure 5-1. Mainboard Top Table 5-1. Mainboard Top Item Description Power Switch board Connector Speaker Connector Keyboard Connector Jumper and Connector Locations Item Touchpad Connector Cardreader Connector Description...
  • Page 164 13 14 Figure 5-2. Mainboard Bottom Table 5-2. Mainboard Bottom Item Description Battery Connector DC-IN Connector LVDS Connector Fan Connector VGA Connector RJ-45 Connector HDMI Connector Mini Card Connector Item USB Connector ODD Connector USB attachedboard Connector HDD Connector Microphone Connector Headphone Connector Bluetooth Connector Jumper and Connector Locations...

  • Page 165: Clearing Password Check And Bios Recovery

    This section provides users with the standard operating procedures of clearing password and BIOS recovery for the Aspire 4349, 4749 & 4749Z. The machine provides one Hardware Open Gap on main board for clearing password check, and one hot key for enabling BIOS Recovery.

  • Page 166: Clear Cmos Jumper

    Clear CMOS Jumper Figure 5-3. CMOS Jumper Table 5-3. CMOS Jumper Item Description Clear CMOS Jumper Clear CMOS Jumper Jumper and Connector Locations...

  • Page 167: Bios Recovery By Crisis Disk

    BIOS Recovery by Crisis Disk BIOS Recovery Boot Block BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
  • Page 168 Jumper and Connector Locations...

  • Page 169: Fru (Field Replaceable Unit) List

    CHAPTER FRU (Field Replaceable Unit) List...
  • Page 170 Exploded Diagrams ......6-4 FRU List ........6-7 Screw List .
  • Page 171 FRU (Field Replaceable Unit) List This chapter provides users with a FRU (Field Replaceable Unit) listing in global configurations for the Aspire 4349, 4749 & 4749Z. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

  • Page 172: Exploded Diagrams

    Figure 6-1. Upper & Lower Cover Exploded Diagram Table 6-1. Upper & Lower Cover Exploded Diagram LCD Assembly Keyboard Module Top Assembly MainBoard Assembly ODD Assembly Description Acer Part No. 6M.NE407.003 KB.I140A.202 60.NE307.004 MB.RR406.001 KU.0080F.014 FRU (Field Replaceable Unit) List...
  • Page 173 Table 6-1. Upper & Lower Cover Exploded Diagram USB Board HDD Assembly Base Assembly Battery Module Thermal Module Assembly System Memroy Wireless Card Power Switch Board FRU (Field Replaceable Unit) List Description Acer Part No. 55.NE307.002 KH.50001.017 60.RR607.001 BT.00607.127 60.RR607.003 KN.2GB0G.018 NI.23600.086 55.RR607.001...
  • Page 174 Figure 6-2. LCD Assembly Exploded Diagram Table 6-2. LCD Assembly Exploded Diagram Description LCD Bezel LCD Bracket (Left) LCD LED Panel LVDS Cable Camera Module LCD Bracket (Right) LCD Cover Acer Part No. 60.RR607.001 33.R6Z07.004 LK.14008.009 50.NE307.003 AM.21400.109 33.R6Z07.005 60.NE307.011 FRU (Field Replaceable Unit) List...

  • Page 175: Fru List

    (HM) T77H121.01 Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 Foxconn Wirelss LAN Atheros HB125 1x1 BGN Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 FRU (Field Replaceable Unit) List Description Acer Part No. AP.06501.026 AP.06503.024 AP.0650A.012 BT.00603.124 BT.00604.049 BT.00605.072 BT.00606.008...
  • Page 176 PWR CORD(1M,3P,250V)SWISS BK S.P PWR CORD(1M,3P,250V)UK BK S.P PWRCORD(1M,2P/3P,250V)EUR+KOR BK S.P FFC - POWER SWITCH BOARD TO MB BLUETOOTH CABLE (6P FOR BT3.0 BRM2070) DC-IN CABLE 65W Description FRU (Field Replaceable Unit) List Acer Part No. BH.21100.007 BH.21100.010 BH.21100.011 55.RR607.001 55.NE307.002 56.R6Z07.001 27.NE307.001 27.NE307.002...
  • Page 177 FFC-TP TO MB CASE/COVER/BRACKET ASSEMBLY UPPER CASE W/ TP, TP FFC, W/O SPK, SPK SPONGE - CHARCOAL GRAY LOWER CASE W/O HDMI HINGE SUPPORT L S.P FRU (Field Replaceable Unit) List Description Acer Part No. 50.R6Z07.001 50.R6Z07.003 60.NE307.004 60.RR607.001 33.RR607.001...
  • Page 178 Tray DL 8X UJ8B0 LF W/O bezel SATA (HF + ZP) Foxconn Yentai Facotry ODD PANASONIC Super-Multi DRIVE 12.7mm Tray DL 8X UJ8B0AW LF+HF W/O bezel SATA (Win7) 6-10 Description FRU (Field Replaceable Unit) List Acer Part No. 42.NBG07.001 KC.23101.DMP KC.23101.DMP KC.23301.DMP KC.23501.DMP KC.23501.DMP KC.94001.DPB KC.94001.DPB...
  • Page 179 MK5059GSXP, Capricron 3BS, 375G/P SATA 8MB LF+HF F/W:GN003J 4K HDD WD 2.5" 5400rpm 500GB WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 FRU (Field Replaceable Unit) List Description Acer Part No. KU.0080D.055 KU0080D.057 KU.0080F.014 60.R6Z07.008 33.PUM07.001 KH.25004.006 KH.25007.020 KH.32001.021 KH.32004.005...
  • Page 180 SATA 8MB LF+HF F/W: 0000 HDD WD 2.5" 5400rpm 7500GB WD750BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD BRACKET KEYBOARD Keyboard ACER AC4T_A10B AC4T 87KS Black UK Texture Keyboard ACER AC4T_A10B AC4T 86KS Black US International 6-12 Description FRU (Field Replaceable Unit) List Acer Part No.
  • Page 181 Table 6-3. FRU List Category LCD MODULE 14" LED GLARE W/CCD, ANTENNA*1 - GRAY (Acer) LED LCD AUO 14" WXGA Glare B140XW01 V8 0A LF 220nit 8ms 500:1 (power saving) LED LCD SAMSUNG 14" WXGA Glare LTN140AT01-G04 LF 220nit 8ms 500:1...
  • Page 182 4GB ACR512X64D3S13C9G LF+HF Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BCS0-DJ-F LF 256*8 46nm Memory SAMSUNG SO-DIMM DDRIII 1333 4GB M471B5273DH0-CH9 LF 256*8 35nm 6-14 Description FRU (Field Replaceable Unit) List Acer Part No. 50.NE307.003 AM.21400.078 AM.21400.109 AM.21400.111 MB.RR406.001 KN.1GB03.034 KN.1GB07.004 KN.1GB0H.017...
  • Page 183 TOP SHIELD MYLAR BASE FOOT RUBBER - FRONT BASE FOOT RUBBER - REAR LCD RUBBER - UP LCD RUBBER - MIDDLE LCD SCREW MYLAR FRU (Field Replaceable Unit) List Description Acer Part No. KN.4GB0G.004 60.RR607.003 23.NE307.001 47.NE307.001 47.NE307.002 47.NE307.003 47.PSR07.001 47.PSR07.003...

  • Page 184: Screw List

    Table 6-4. Screw List CATEGORY SCREW M2.5*6.5-I(BZN(NYLOK-RED) SCREW M2.5*4.0-I(NI)(NYLOK) SCREW M2.5*5-I(ZN/B) SCREW M2.0*3.95-I(BNI)(NYLOK) SCREW M2.0*3.0-I IRON SCREW M2.0*4.0 SCREW M2-0.4*2-I(BNI)(NYLOK)(7,0.6)IRON SCREW M3*0.5+3.5I IRON 6-16 Description FRU (Field Replaceable Unit) List Acer Part No. 86.ARE07.001 86.D01V7.001 86.NBG07.001 86.R6Z07.002 86.S0207.001 86.W0107.003 86.W4107.002 86.WFB07.001...
  • Page 185 CHAPTER Model Definition and Configuration...

  • Page 186: Acer Aspire 4749 & 4749Z

    Acer Aspire 4349....... . . 7-3 Acer Aspire 4749 & 4749Z ......7-16...

  • Page 187: Model Definition And Configuration

    Model Definition and Configuration Acer Aspire 4349 Table 7-1. RO, Description Model AS4349-B802 Thailand G64Mikk AS4349-B801 Indonesia G32Mikk AS4349-B712 Vietnam G32Mikk AS4349-B802 Vietnam G32Mikk AS4349-B804 Thailand G50Mikk AS4349-B804 Thailand G50Mikk AS4349-B804 Thailand G50Mikk AS4349-B804 Thailand G75Mikk AS4349-B804 Thailand G75Mikk Model Definition and Configuration...
  • Page 188 G50Mikk AS4349-B712 Thailand G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B804 Thailand G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B802 Thailand G50Mikk Country Acer Part No LX.RR60C.008 LX.RR60C.009 LX.RR60C.010 LX.RR60C.011 LX.RR60C.012 LX.RR60C.013 LX.RR60C.014 LX.RR60C.015 LX.RR60C.016 LX.RR60C.017 LX.RR60C.018 Model Definition and Configuration Description AS4349-B712G50Mikk LinpusMGATH1 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN _0.3C_outer_AN_TH61...
  • Page 189 AS4349-B802 Thailand G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B801 Indonesia G32Mikk AS4349-B802 Malaysia G50Mikk Model Definition and Configuration Country Acer Part No LX.RR60C.019 LX.RR60C.020 LX.RR60C.021 LX.RR60C.022 LX.RR60C.023 LX.RR60C.024 LX.RR60C.025 LX.RR60C.026 LX.RR60C.027 LX.RR60C.028 Description AS4349-B802G50Mikk LinpusMGATH3 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN _0.3C_outer_AN_XS11 AS4349-B802G50Mikk LinpusMGATH4 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN...
  • Page 190 G50Mikk AS4349-B714 Thailand G50Mikk AS4349-B714 Thailand G50Mikk AS4349-B712 Thailand G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B804 Thailand G75Mikk AS4349-B712 Thailand G75Mikk Acer Part No LX.RR602.001 CMB800 LX.RR608.001 CMB800 LX.RR60C.001 CMB710 LX.RR60C.002 CMB800 LX.RR60C.003 CMB800 LX.RR60C.004 CMB800 LX.RR60C.005 CMB800 LX.RR60C.006 CMB800 LX.RR60C.007 CMB800 LX.RR60C.008...
  • Page 191 G32Mikk AS4349-B712 Vietnam G32Mikk AS4349-B802 Vietnam G32Mikk AS4349-B804 Thailand G50Mikk AS4349-B804 Thailand G50Mikk AS4349-B804 Thailand G50Mikk Model Definition and Configuration Acer Part No LX.RR60C.018 CMB800 LX.RR60C.019 CMB800 LX.RR60C.020 CMB800 LX.RR60C.021 CMB710 LX.RR60C.022 CMB710 LX.RR60C.023 CMB710 LX.RR60C.024 CMB800 LX.RR60C.025 CMB800 LX.RR60C.026 CMB800 LX.RR60C.027...
  • Page 192 AS4349-B802 Thailand G50Mikk AS4349-B712 Thailand G64Mikk AS4349-B712 Thailand G64Mikk AS4349-B712 Thailand G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B802 Thailand G64Mikk Acer Part No VGA Chip LX.RR60C.006 LX.RR60C.007 LX.RR60C.008 LX.RR60C.009 LX.RR60C.010 LX.RR60C.011 LX.RR60C.012 LX.RR60C.013 LX.RR60C.014 LX.RR60C.015 LX.RR60C.016 LX.RR60C.017 LX.RR60C.018 LX.RR60C.019 LX.RR60C.020 LX.RR60C.021 LX.RR60C.022 LX.RR60C.023...
  • Page 193 Thailand 2G50Mikk AS4349-B71 Thailand 2G50Mikk AS4349-B71 Thailand 4G50Mikk AS4349-B71 Thailand 4G50Mikk AS4349-B71 Thailand 4G50Mikk Model Definition and Configuration Acer Part No VGA Chip LX.RR60C.026 LX.RR60C.027 LX.RR60C.028 Acer Part No Memory 1 LX.RR602.001 SO2GBIII10 LX.RR608.001 SO1GBIII10 LX.RR60C.001 SO2GBIII10 LX.RR60C.002 SO2GBIII10 LX.RR60C.003 SO4GBIII10 LX.RR60C.004...
  • Page 194 Indonesia 1G32Mikk AS4349-B80 Malaysia 2G50Mikk Table 7-5. ODD, Extra SW1, Card Reader Model Country AS4349-B802 Thailand G64Mikk AS4349-B801 Indonesia G32Mikk 7-10 Acer Part No Memory 1 LX.RR60C.014 SO2GBIII10 LX.RR60C.015 SO2GBIII10 LX.RR60C.016 SO4GBIII10 LX.RR60C.017 SO2GBIII10 LX.RR60C.018 SO2GBIII10 LX.RR60C.019 SO2GBIII10 LX.RR60C.020 SO2GBIII10 LX.RR60C.021...
  • Page 195 G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B804 Thailand G75Mikk AS4349-B712 Thailand G75Mikk AS4349-B802 Thailand G50Mikk AS4349-B802 Thailand G50Mikk Model Definition and Configuration Acer Part No LX.RR60C.001 NSM8XS LX.RR60C.002 NSM8XS LX.RR60C.003 NSM8XS LX.RR60C.004 NSM8XS LX.RR60C.005 NSM8XS LX.RR60C.006 NSM8XS LX.RR60C.007 NSM8XS LX.RR60C.008 NSM8XS LX.RR60C.009 NSM8XS LX.RR60C.010...
  • Page 196 AS4349-B71 Vietnam 2G32Mikk AS4349-B80 Vietnam 2G32Mikk AS4349-B80 Thailand 4G50Mikk AS4349-B80 Thailand 4G50Mikk AS4349-B80 Thailand 4G50Mikk AS4349-B80 Thailand 4G75Mikk 7-12 Acer Part No LX.RR60C.020 NSM8XS LX.RR60C.021 NSM8XS LX.RR60C.022 NSM8XS LX.RR60C.023 NSM8XS LX.RR60C.024 NSM8XS LX.RR60C.025 NSM8XS LX.RR60C.026 NSM8XS LX.RR60C.027 NSM8XS LX.RR60C.028 NSM8XS...
  • Page 197 2G64Mikk AS4349-B71 Thailand 2G64Mikk AS4349-B80 Thailand 2G64Mikk AS4349-B80 Thailand 2G64Mikk Model Definition and Configuration Wireless Acer Part No LAN1 LX.RR60C.007 3rd WiFi 1x1 LX.RR60C.008 3rd WiFi 1x1 LX.RR60C.009 3rd WiFi 1x1 LX.RR60C.010 3rd WiFi 1x1 LX.RR60C.011 3rd WiFi 1x1 LX.RR60C.012 3rd WiFi 1x1 LX.RR60C.013...
  • Page 198 G50Mikk AS4349-B712 Thailand G50Mikk AS4349-B712 Thailand G50Mikk AS4349-B714 Thailand G50Mikk AS4349-B714 Thailand G50Mikk 7-14 Wireless Acer Part No LAN1 LX.RR60C.026 3rd WiFi 1x1 LX.RR60C.027 3rd WiFi 1x1 LX.RR60C.028 3rd WiFi 1x1 Acer Part No Battery LX.RR602.001 6CELL2.2 LX.RR608.001 6CELL2.2 LX.RR60C.001 6CELL2.2...
  • Page 199 G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B802 Thailand G64Mikk AS4349-B801 Indonesia G32Mikk AS4349-B802 Malaysia G50Mikk Model Definition and Configuration Acer Part No Battery LX.RR60C.013 6CELL2.2 LX.RR60C.014 6CELL2.2 LX.RR60C.015 6CELL2.2 LX.RR60C.016 6CELL2.2 LX.RR60C.017 6CELL2.2 LX.RR60C.018 6CELL2.2 LX.RR60C.019 6CELL2.2 LX.RR60C.020 6CELL2.2 LX.RR60C.021...
  • Page 200 Acer Aspire 4749 & 4749Z Table 7-8. RO, Description Model AS4749Z-B94 GCTWN 2G50Mikk AS4749Z-B95 GCTWN 2G50Mikk AS4749Z-B95 Vietnam 2G32Mikk AS4749Z-B95 Singapore 2G50Mikk AS4749Z-B95 Singapore 2G50Mikk AS4749Z-B94 Vietnam 2G32Mikk AS4749Z-B94 Thailand 2G50Mikk AS4749Z-B94 Thailand 2G50Mikk AS4749Z-B94 Thailand 2G50Mikk 7-16 Country Acer Part No LX.RR502.001...
  • Page 201 AS4749Z-B95 Malaysia 2G50Mikk AS4749Z-B95 Singapore 2G50Mikk AS4749Z-B95 Vietnam 2G50Mikk AS4749Z-B95 Vietnam 1G32Mikk AS4749Z-B95 Vietnam 2G50Mikk Model Definition and Configuration Country Acer Part No LX.RR50C.005 LX.RR50C.006 LX.RR50C.007 LX.RR50C.008 LX.RR50C.009 LX.RR50C.010 LX.RR50C.011 LX.RR50C.012 LX.RR50C.013 LX.RR50C.014 Description AS4749Z-B942G50Mikk LinpusMGATH1 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN _0.3C_outer_AN_TH61 AS4749Z-B942G50Mikk LinpusMGATH3 UMACkk_3 1*2G/500_L/BT/6L2.2/2R/CB_GN...
  • Page 202 AS4749Z-B94 2G50Mikk AS4749Z-B94 2G50Mikk AS4749Z-B95 2G32Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 1G32Mikk AS4749Z-B95 2G50Mikk 7-18 Acer Part No LX.RR502.001 PMDB940 LX.RR502.002 PMDB950 LX.RR502.003 PMDB950 LX.RR502.004 PMDB950 LX.RR502.005 PMDB950 LX.RR50C.001 PMDB940 LX.RR50C.002 PMDB940 LX.RR50C.003 PMDB940 LX.RR50C.004 PMDB940 LX.RR50C.005...
  • Page 203 AS4749Z-B94 2G50Mikk AS4749Z-B95 2G32Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 1G32Mikk AS4749Z-B95 2G50Mikk Model Definition and Configuration Acer Part No VGA Chip LX.RR502.001 LX.RR502.002 LX.RR502.003 LX.RR502.004 LX.RR502.005 LX.RR50C.001 LX.RR50C.002 LX.RR50C.003 LX.RR50C.004 LX.RR50C.005 LX.RR50C.006 LX.RR50C.007 LX.RR50C.008 LX.RR50C.009 LX.RR50C.010 LX.RR50C.011...
  • Page 204 42G50Mikk AS4749Z-B9 42G50Mikk AS4749Z-B9 52G32Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 51G32Mikk AS4749Z-B9 52G50Mikk 7-20 Acer Part No Memory 1 LX.RR502.001 SO2GBIII10 LX.RR502.002 SO2GBIII10 LX.RR502.003 SO2GBIII10 LX.RR502.004 SO2GBIII10 LX.RR502.005 SO2GBIII10 LX.RR50C.001 SO2GBIII10 LX.RR50C.002 SO2GBIII10 LX.RR50C.003 SO2GBIII10 LX.RR50C.004 SO2GBIII10 LX.RR50C.005...
  • Page 205 AS4749Z-B94 2G50Mikk AS4749Z-B95 2G32Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 1G32Mikk AS4749Z-B95 2G50Mikk Model Definition and Configuration Acer Part No LX.RR502.001 NSM8XS LX.RR502.002 NSM8XS LX.RR502.003 NSM8XS LX.RR502.004 NSM8XS LX.RR502.005 NSM8XS LX.RR50C.001 NSM8XS LX.RR50C.002 NSM8XS LX.RR50C.003 NSM8XS LX.RR50C.004 NSM8XS LX.RR50C.005...
  • Page 206 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 52G50Mikk AS4749Z-B9 51G32Mikk AS4749Z-B9 52G50Mikk 7-22 Wireless Acer Part No LAN1 LX.RR502.001 3rd WiFi 1x1 LX.RR502.002 3rd WiFi 1x1 LX.RR502.003 3rd WiFi 1x1 LX.RR502.004 3rd WiFi 1x1 LX.RR502.005 3rd WiFi 1x1 LX.RR50C.001 3rd WiFi 1x1 LX.RR50C.002...
  • Page 207 AS4749Z-B94 2G50Mikk AS4749Z-B95 2G32Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 2G50Mikk AS4749Z-B95 1G32Mikk AS4749Z-B95 2G50Mikk Model Definition and Configuration Acer Part No Battery LX.RR502.001 6CELL2.2 LX.RR502.002 6CELL2.2 LX.RR502.003 6CELL2.2 LX.RR502.004 6CELL2.2 LX.RR502.005 6CELL2.2 LX.RR50C.001 6CELL2.2 LX.RR50C.002 6CELL2.2 LX.RR50C.003 6CELL2.2 LX.RR50C.004...
  • Page 208 7-24 Model Definition and Configuration...
  • Page 209 CHAPTER Test Compatible Components...

  • Page 210: Microsoft® Windows® 7 Environment Test

    Microsoft® Windows® 7 Environment Test ... 8-4...

  • Page 211: Test Compatible Components

    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 4739, 4749 & 4749Z. Compatibility Test Report released by the Acer Mobile System Testing Department.

  • Page 212: Microsoft Windows

    COMMON ID:AS10D75 Battery SAMSUNG AS10D Li-Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID:AS10D61 Battery LGC AS10D Li-Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID:AS10D81 Test Compatible Components Acer Part No. AP.06503.029 AP.06501.033 AP.0650A.017 LZ.21000.085 BT.00604.049 BT.00605.072 BT.00603.124 BT.00607.125 BT.00607.126...
  • Page 213 2.1G 35W 2/4-QS/MP CPU Intel Core i3 i3-2330M PGA 2.2G 35W 2/4-QS/MP CPU Intel Core i3 i3-2350M PGA 2.3G 35W 2/4 -QS/MP CPU Intel Pentium Dual-Core B940 PGA 2.0G 35W DDR3-1333-QS/MP Acer Part No. BH.21100.021 BH.21100.022 BH.21100.023 BH.21100.024 BH.21100.007 BH.21100.010 BH.21100.011...
  • Page 214 HDD WD 2.5" 5400rpm 250GB WD2500BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 HDD WD 2.5" 5400rpm 320GB WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K drive SATA 8MB LF+HF F/W:01.01A01 Test Compatible Components Acer Part No. KC.95001.DPB KC.96001.DPB KC.71001.CMB KC.80001.CMB KH.25004.006 KH.32004.005 KH.50004.003 KH.64004.003 KH.75004.001...
  • Page 215 Dummy P.N SATA 8MB LF+HF F/W: 0000 HDD SEAGATE 2.5" 5400rpm 250GB ST250LT003/9YG14C-188, Sapta 15 320G/P SATA 8MB LF+HF F/W:0001SDM1 HDD SEAGATE 2.5" 5400rpm 320GB ST320LT020 /9YG142-188, Sapta 15,320G/P SATA 8MB LF+HF F/W:0001SDM1 Acer Part No. KH.50008.024 KH.64008.006 KH.75008.011 KH.25007.020 KH.32007.013 KH.50007.013 KH.64007.003 KH.64007.004 KH.75007.004 KH.75007.005...
  • Page 216 375G/P, 4K drive SATA 8MB LF+HF F/W:0001SDM1 HDD SEAGATE 2.5" 5400rpm 750GB ST9750423AS,9ZW14G-188, Desaru5, 375G/P. SATA 8MB LF+HF F/W:0001SDM1 Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture Atheros AR8158L LED LCD CMI 14" WXGA Glare BT140GW01 V6 LF 220nit 8ms 600:1 LED LCD SAMSUNG 14"...
  • Page 217 Memory NONE SO-DIMM DDRIII 1066 4GB dummy P/N LF Memory ELPIDA SO-DIMM DDRIII 1333 4GB EBJ41UF8BCS0-DJ-F LF 256*8 46nm Memory KINGSTON SO-DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128*8 0.065um Acer Part No. KN.1GB03.034 KN.2GB03.017 KN.4GB03.005 KN.1GB0H.017 KN.1GB00.003 KN.2GB0G.018 KN.4GB0G.004 KN.2GB00.001 KN.2GB0B.030...
  • Page 218 SATA Zero Power Supported (HF + Windows 7) ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT32N (R5-2) LF W/O bezel SATA with Renesas solution + PCC LD (HF + Windows Test Compatible Components Acer Part No. KN.2GB07.006 KN.4GB07.001 KI.G6501.004 KU.0080F.014 KU.00807.075 KU.00807.078 KU.00807.079...
  • Page 219 Crane Peak 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN (HM) T77H121.01 Foxconn Wirelss LAN Broadcom 4313 1x1 BGN (HM) T77H194.00 Foxconn Wirelss LAN Broadcom 4313 IPA 1x1 BGN Acer Part No. KI.22800.011 KI23300.014 SR.23900.001 KI.23200.038 LZ.23500.006 NI.23600.078 NI.23600.085 NI.23600.086...
  • Page 220 8-12 Test Compatible Components...
  • Page 221 CHAPTER Online Support Information...
  • Page 222 Introduction ........9-3...

  • Page 223: Online Support Information

    This section describes online technical support services available to help users repair their Acer Systems. For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website.

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