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Acer Aspire 4310 Service Manual

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Acer
Aspire 4710/4310
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to
http://csd.acer.com.tw
PRINTED IN TAIWAN

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  Summary of Contents for Acer Aspire 4310

  • Page 1 Acer Aspire 4710/4310 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
  • Page 2: Revision History

    Revision History Please refer to the table below for the updates made on Travelmate 4720/4320 service guide. Date Chapter Updates...
  • Page 3 Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without...
  • Page 4 Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
  • Page 5 Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 6 DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
  • Page 7: Table Of Contents

    Table of Contents System Specification Features Your Acer Notebook Tour Front View Closed Front View Left View Right View Rear Panel Bottom Panel Indicators Easy-launch Buttons Touchpad Touchpad Basics Using the Keyboard Lock Keys and Embedded Numeric Keypad Windows Keys...
  • Page 8 External Module Disassembly Process External Modules Disassembly Flowchart Removing the Battery Pack Removing the SD Dummy Card Removing the Express Dummy Card Removing the Lower Cover Removing the DIMM Removing the WLAN Board Module Removing the Hard Disk Drive Module Removing the Optical Drive Module Main Unit Disassembly Process Main Unit Disassembly Flowchart...
  • Page 9 Bottom View FRU (Field Replaceable Unit) List Aspire 4710/4310 Exploded Diagram Aspire 4710 FRU List Aspire 4710G FRU List Aspire 4310 FRU List Model Definition and Configuration Aspire 4710/4310 Test Compatible Components Microsoft® Windows® Vista™ Compatibility Test Online Support Information...
  • Page 11: System Specification

    II, Dolby Digital Stereo Creator, Dolby Headphone and Dolby Virtual Speaker technologies Intel High Definition Audio support S/PDIF (Sony/Philips Digital Interface) support for digital speakers MS-Sound compatible Acer PureZone technology with two built-in stereo microphones featuring beam forming, echo cancellation, and noise suppression technologies Chapter 1 ™...
  • Page 12: Input Devices

    12 function keys, four cursor keys, two Windows international language support, independent US and Euro dollar sign keys, media control keys Empowering Key Easy-launch buttons: WLAN, Internet, email, Bluetooth, Acer Arcade Communication Acer Video Conference featuring: Integrated Acer CrystalEye webcam supporting Acer PrimaLite...
  • Page 13 Height: 37/42 mm (1.45/1.65 inches) Weight (approximately, with 6-cell battery): 2.65 kg (6.0 lbs.) (configuration may vary by models) Environment Temperature: ° Operating: 5 C to 35 C Non-operating: -20 C to 65 C Humidity (non-condensing): operating: 20% to 80% Non-operating: 20% to 80% Chapter 1 °...
  • Page 14: Your Acer Notebook Tour

    Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View Item Acer PureZone Display screen Power button Status indicators Empowering key Easy-launch buttons Palmrest Status indicators Click buttons (left, center...
  • Page 15: Closed Front View

    Closed Front View Icon Item Unlimited volume control wheel Latch Line-in jack Microphone jack Headphones/speaker/ line-out jack with S/PDIF support Chapter 1 Description Adjust the volume of the audio-out. Locks and releases the lid. Accepts audio line-in devices (e.g., audio CD player, stereo walkman, mp3 player) Accepts inputs from external microphones.
  • Page 16: Left View

    Left View Icon Item Kensington lock slot External display (VGA) port Modem (RJ-11) port Ethernet (RJ-45) port S-video/TV-out (NTSC/ PAL) port 2 USB 2.0 ports 4-pin IEEE 1394 port ExpressCard/54 slot 5-in-1 card reader Description Connects to a Kensington-compatible computer security lock.
  • Page 17: Right View

    Right View Icon Item Optical drive Optical disk access indicator Optical drive eject button Emergency eject hole USB 2.0 ports DC-in jack Rear Panel Item Ventilation slots Chapter 1 Description Internal optical drive; accepts CDs or DVDs. Lights up when the optical drive is active. Ejects the optical disk from the drive.
  • Page 18: Bottom Panel

    Bottom Panel Icon Item Battery bay Battery release latch Battery lock Memory compartment Hard disk bay Ventilation slots and cooling fan Description Houses the computer's battery pack. Releases the battery for removal. Locks the battery in position. Houses the computer's main memory. Houses the computer’s hard disk (secured with screws) Enable the computer to stay cool, even after prolonged use.
  • Page 19: Indicators

    Indicators The computer has four easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed up. Icon Function Power Battery Num lock Caps lock NOTE: Battery LED status during charging: • Amber: Charging. • Green: Charging complete. Chapter 1 Description Indicates the computer's power status.
  • Page 20: Easy-Launch Buttons

    > and one user-programmable button. Press < > to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
  • Page 21: Touchpad

    Use the 4-way scroll (3) button (for selected models) or Acer BioProtect fingerprint reader (3) supporting Acer FingerNav 4-way control function (for selected models) to scroll up or down and move left or right a page. This button or fingerprint reader mimics your cursor pressing on the right scroll bar of Windows applications.
  • Page 22 Function Left Button (1) Execute Click twice quickly. Select Click once. Drag Click and hold, then use finger to drag the cursor on the touchpad Access context menu Scroll NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger movement;...
  • Page 23: Using The Keyboard

    Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys, and two special keys. Lock Keys and Embedded Numeric Keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock...
  • Page 24: Windows Keys

    Windows Keys The keyboard has two keys that perform Windows-specific functions. Icon Windows key Application key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
  • Page 25: Hotkeys

    Fn-z Chapter 1 Function Description Hot key help Displays help on hot keys. Acer eSettings Launches the Acer eSettings in Acer eManager. Acer ePower Launches the Acer ePowerManagement in Acer Management eManager. Sleep Puts the computer in Sleep mode. Display toggle Switches display output between the display screen, external monitor (if connected) and both.
  • Page 26: Special Keys

    Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Either press < > at the bottom-right of the keyboard, or hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
  • Page 27: Acer Empowering Technology

    Acer Empowering Technology The Empowering Technology toolbar makes it easy for you to access frequently used functions and manage your new Acer system. Displayed by default in the upper half of your screen, it provides access to the following utilities: Acer eNet Management hooks up to location-based networks intelligently.
  • Page 28: Acer Enet Management

    To access this utility, select "Acer eNet Management" from the Empowering Technology toolbar or run the program from the Acer Empowering Technology program group in Start menu. You can also set Acer eNet Management to start automatically when you boot up your PC.
  • Page 29 Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
  • Page 30: Acer Epower Management

    To access this utility, select "Acer ePower Management" from the Empowering Technology toolbar, run the program from the Acer Empowering Technology program group in Start menu, or right-click the Windows power icon in the system tray and select "Acer ePower Management".
  • Page 31: Battery Status

    Battery status For real-time battery life estimates based on current usage, refer to the panel in the upper half of the window. Click the to view estimated battery life in sleep and hibernate modes. Chapter 1...
  • Page 32: Acer Eaudio Management

    Acer eAudio Management Acer eAudio Management allows you to easily control the enhanced sound effects of Dolby® Home Theater™ on your system. Select "Movie" or "Game" mode to experience the awesome realism of 5.1-channel surround sound from just 2 speakers, via Dolby Virtual Speaker technology. "Music" mode lets you enjoy your favorite tunes, in vivid detail.
  • Page 33: Acer Epresentation Management

    Acer ePresentation Management Acer ePresentation Management lets you project your computer's display to an external display device or projector using the hotkey: <Fn> + <F5>. If auto-detection hardware is implemented in the system and the external display supports it, your system display will be automatically switched out when an external display is connected to the system.
  • Page 34: Acer Edatasecurity Management

    Acer eDataSecurity Management Acer eDataSecurity Management is an encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows Explorer as a shell extension for quick data encryption/decryption and also supports on-the-fly file encryption for Lotus Notes and Microsoft Outlook.
  • Page 35: Acer Elock Management

    Acer eLock Management Acer eLock Management is simple yet effective utility that allows you to lock removable storage, optical and floppy drive devices to ensure that data can't be stolen while your system is unattended. Removable Storage Devices — includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives, and any other removable storage devices that can be mounted as a file system when plugged into the system.
  • Page 36: Acer Erecovery Management

    From previously-created CD/DVD Reinstall applications/drivers NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management's "System backup to optical disc" feature to burn a backup image to CD or DVD. To...
  • Page 37: Acer Esettings Management

    Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications, set BIOS passwords and modify boot options. Acer eSettings Management also: Provides a simple graphical user interface for navigation. Prints and saves hardware specifications. Lets you set an asset tag for your system.
  • Page 38: Windows Mobility Center

    The Windows Mobility Center collects key mobile-related system settings in one easy-to-find place, so you can quickly configure your Acer system to fit the situation as you change locations, networks or activities. Settings include display brightness, power plan, volume, wireless networking on/off, external display settings, display orientation and synchronization status.
  • Page 39: Using The System Utilities

    Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start, All Programs and click on Acer GridVista. You may choose any one of the four display settings indicated below: Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
  • Page 40: Launch Manager

    NOTE: Please ensure that the resolution setting of your second monitor is set to the manufacturer's recommended value. Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application.
  • Page 41: Norton Internet Security

    Norton Internet Security Norton Internet Security is an anti-virus utility that can protect against viruses, keeping your data safe and secure. How do I check for viruses? Double-click the Norton Internet Security icon on the Windows desktop. Select Tasks & Scans. Select Run Scan to scan your system.
  • Page 42: Hardware Specifications And Configurations

    Hardware Specifications and Configurations Processor Item Specification CPU type Intel Intel Core 2 Core 2 T7400 T7200 Mobile Mobile Proces Proces Clock 2 GHz 2.16 Speeds L2 Cache 4 MB 4 MB Front Side System Board Major Chips Item Specification System core logic Intel 945PM Express + Intel ICH7M chipsets HDD controller...
  • Page 43 Hard Disk Drive Interface Item Specification Buffer size (MB) Media transfer rate (Mbytes/s, max) Interface transfer 150 MB/s rate (Mbytes/s, max) Voltage 5V(DC) +/- 5% tolerance BIOS Item BIOS vendor BIOS Version Supported protocols System Memory Item Specification Memory controller Intel 945PM Express chipset DIMM socket number 2 sockets...
  • Page 44 Audio Item Audio controller Features PCMCIA Port Item PCMCIA controller Card type support Number of slot Item LAN controller LAN connector type Features Wireless LAN module Item Vendor Model name Data throughput Protocol Interface Modem Item Modem controller Vendor Model name Baud rate Modem connector type Bluetooth Module...
  • Page 45 Acer FineTouch keyboard 5-degree curve, 88-/89- key, inverted “T” cursor layout, 2.5 mm (minimum) key travel, touchpad pointing device with 4-way scroll button or Acer BioProtect fingerprint reader supporting Acer Finger Nav 4-way control function, hotkey controls, embedded numeric keypad, multi-language support, three easy-...
  • Page 46 DVD Drive Interface Item Vendor Model name Drive type Data transfer rate Buffer Memory Interface Applicable disc format Power supply Specification Sony Pioneer AD-7560A DVR-K17RS Internal Slim DVD/CD writer Write: Write: • CD-R: 24X • CD-R: 24X • CD-RW: 24X •...
  • Page 47 Battery Item Specification Vendor Panasonic Battery Type Li-ion Pack capacity 6 cell: 2.0 mAh Item Vendor Model name Screen diagonal (mm) Display resolution (pixels) Aspect ratio Active area (mm) Pixel pitch (mm) Mode Number of colors Color saturation (NTSC%) Typical white luminance (cd/ ) also called brightness Contrast ratio Response time (optical rise...
  • Page 48 AC Adapter Item Vendor Model Name Output rating Input (Vac) System Power Management ACPI mode Specification Delta ADP-90SB BBDAF ADP-90SB BBEA LF 19 V/4.74 A, 90 W 90 ~ 270 Power Management • Mech. Off (G3): All devices in the system are turned off completely.
  • Page 49: System Utilities

    System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your system’s BIOS (Basic Input/Output System). Since most systems are already properly configured and optimized, there is no need to run this utility. The BIOS setup utility stores basic settings for your system. You will need to run this utility if you encounter configuration problems.
  • Page 50: Information Menu

    Information Menu Parameter Description CPU Type Type of processor currently installed in the system. CPU Speed Speed of the processor currently installed in the system. IDE0 Model Name Model name of HDD installed on the primary IDE channel. IDE0 Serial Number Serial number of HDD installed on the primary IDE channel.
  • Page 51: Main Menu

    Main Menu Parameter Description System Time Set the system time following the hour-minute-second format. System Date Set the date following the weekday-month-day-year format. System Memory Total size of system memory detected during POST. Extended Memory Total size of extended memory during POST. Video Memory Total size of VGA memory.
  • Page 52: Security Menu

    Security Menu Parameter Supervisor Password Is User Password Is HDD Password Is Set Supervisor Password Set User Password Set HDD Password Password on Boot NOTE: Refer to the “Removing a System Password” section for more information on how to remove a password.
  • Page 53 Setting a System Password Use the up/down keys to select a password parameter (Set Supervisor Password, Set User Password, or Set Secondary MAS.Disk Password), then press Enter. A Password box will appear. Type a password then press Enter. The password may consist of up to six alphanumeric characters (A-Z, a-z, 0-9). Retype the password to verify the first entry then press Enter again.
  • Page 54: Boot Menu

    Boot Menu This menu allows you to set the drive priority during system boot-up. The system will attempt to boot from the first device on the list. If the first device is not available, it will continue down the list until it reaches an available device.
  • Page 55: Exit Menu

    Exit Menu Parameter Description Exit Saving Changes Save changes made and close the BIOS setup. Exit Discarding Changes Discards changes made and close the BIOS setup. Load Setup Defaults Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption.
  • Page 56 Chapter 2...
  • Page 57: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Hex screwdriver...
  • Page 58: General Information

    General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Place the system on a flat, stable surface.
  • Page 59: Disassembly Process

    Disassembly Process The disassembly process is divided into the following stages: External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 60: External Module Disassembly Process

    External Module Disassembly Process External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
  • Page 61: Removing The Battery Pack

    Removing the Battery Pack Turn base unit over. Slide the battery lock/unlock latch to the unlock position (1). Slide and hold the battery release latch to the release position (2). Remove the battery from the main unit (3). Chapter 3...
  • Page 62: Removing The Sd Dummy Card

    Removing the SD Dummy Card See “Removing the Battery Pack” on page 51. Push against the card, as if you were pushing it further into the slot, letting the card spring out. Remove the card from the slot. Removing the Express Dummy Card See “Removing the Battery Pack”...
  • Page 63: Removing The Lower Cover

    Remove the card from the slot. Removing the Lower Cover See “Removing the Battery Pack” on page 51. Turn the base unit over, then loosen the eight screws (A) on the lower cover. Step Use a plastic flat-blade screwdriver to pry open the lower cover. Chapter 3 Size (Quantity) M2 x L4...
  • Page 64: Removing The Dimm

    Remove the lower cover from the lower case. Removing the DIMM See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. Push out the latches on both sides of the DIMM socket to release the DIMM. Remove the DIMM module.
  • Page 65: Removing The Wlan Board Module

    Removing the WLAN Board Module See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. Detach the wireless board barcode label from the WLAN board. Disconnect the two antenna cables from the WLAN board, then move the antennas away from the board. Remove the two screws (A) on the WLAN board to release the WLAN board.
  • Page 66: Removing The Hard Disk Drive Module

    Detach the WLAN board from the WLAN socket. NOTE: When attaching the antennas back to the WLAN board, make sure the cable are routed properly. Removing the Hard Disk Drive Module See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card”...
  • Page 67: Removing The Optical Drive Module

    Remove the two screws (A) on the HDD bracket. Step Remove the hard disk drive. Removing the Optical Drive Module See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. Remove the screw (C) on the bottom side of the unit, as shown. Step Chapter 3 Size (Quantity)
  • Page 68 Using the flat-blade screwdriver, press the end of the module forward, then slide out the optical drive module from the main unit. Remove the two screws (D) securing the optical bracket and remove the locker bracket from the optical disk drive module. Step Size (Quantity) M2 x L2.5 (2)
  • Page 69: Main Unit Disassembly Process

    Main Unit Disassembly Process Main Unit Disassembly Flowchart CPU HEATSINK MODULE Screwx3 SPEAKERS Chapter 3 MAIN UNIT DISASSEMBLY MAIN UNIT KEYBOARD MIDDLE COVER POWER BOARD LCD MODULE Ax3, Cx11 UPPER CASE TOUCHPAD BRACKET ASSEMBLY TOUCHPAD BOARD MAINBOARD BLUETOOTH BOARD USB BOARD MODEM BOARD RTC BATTERY LOWER CASE...
  • Page 70: Removing The Cpu Heatsink Module

    Screw List Removing the CPU Heatsink Module See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. Detach the heatsink cable from the mainboard. Loosen the four spring-loaded screws on the heatsink in the order shown. Remove the heatsink module.
  • Page 71: Removing The Cpu

    Removing the CPU See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. See “Removing the CPU Heatsink Module” on page 60. Using a flat screwdriver, turn the CPU socket latch to the unlock position by aligning the latch to the unlock symbol, then remove the CPU.
  • Page 72: Removing The Keyboard

    Removing the Keyboard See “Removing the Battery Pack” on page 51. Press the plastic flat-blade screwdriver to the notches, shown below, to disengage the keyboard from the main unit. Carefully pry up and out the keyboard and turn it over. Disconnect the keyboard cable from the mainboard to remove the keyboard.
  • Page 73: Removing The Middle Cover

    Removing the Middle Cover See “Removing the Battery Pack” on page 51. See “Removing the Keyboard” on page 62. Open the LCD screen all the way to facilitate the easy removal of the middle cover. Carefully insert the flat screwdriver between the middle cover and lower case and gently pry up the middle cover.
  • Page 74: Removing The Power Board

    Removing the Power Board See “Removing the Battery Pack” on page 51. See “Removing the Keyboard” on page 62. See “Removing the Middle Cover” on page 63. Remove the three screws (A) from the power board. Step Remove the power board. Removing the LCD Module See “Removing the Battery Pack”...
  • Page 75 Disconnect the LCD coaxial cable from the mainboard. Pull out the antenna cables as shown. Turn the system over and remove the two screws (F) from the base of the unit. Step Chapter 3 Size (Quantity) M2.5 x L8 (2) Color Torque Black...
  • Page 76: Separating The Upper Case From The Lower Case

    Remove the two screws (F) from the left and right hinge of the LCD module. Step 10. Carefully remove the LCD module from the base unit. NOTE: Make sure the cables are routed well before connecting the cables back to the unit. Separating the Upper Case from the Lower Case See “Removing the Battery Pack”...
  • Page 77 14. Remove the three screws (A) on the upper case. Step Size (Quantity) Color Torque M2 x L4 (3) Black 1.6 kgf-cm 15. Disconnect the speaker cable from the mainboard. 16. Detach the launch board cable from the mainboard. Chapter 3...
  • Page 78 17. Detach the touchpad cable from the mainboard. 18. Detach the power board cable from the mainboard. 19. Turn the system over and remove the eleven screws (C) on the lower case. Step 1~11 Size (Quantity) M2 x L6 (11) Color Torque Black...
  • Page 79: Removing The Speaker Modules

    20. Gently detach the upper case from the lower case. Removing the Speaker Modules See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover”...
  • Page 80: Removing The Launch Board

    16. Remove the speakers. Removing the Launch Board See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover” on page 53. See “Removing the DIMM”...
  • Page 81 16. Remove the bracket. 17. Remove the three screws (A) from the launch board. Step Size (Quantity) Color Torque M2 x L4 (3) Black 1.6 kgf-cm 18. Remove the launch board. Chapter 3...
  • Page 82: Removing The Touchpad Board Module

    Removing the Touchpad Board Module See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover” on page 53. See “Removing the DIMM” on page 54. See “Removing the WLAN Board Module”...
  • Page 83: Removing The Bluetooth Board

    17. Carefully insert the flat screwdriver under the side of the touchpad board and gently pry up the board. 18. Continue prying the board until it releases from the upper case, then remove the board. Removing the Bluetooth Board See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card”...
  • Page 84: Removing The Usb Board

    15. Disconnect the Bluetooth cable from the mainboard. 16. Carefully detach the Bluetooth board from the lower case. Removing the USB board See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover”...
  • Page 85 15. Disconnect the USB FFC (flat flexible cable) from the mainboard. 16. Pull out the AC input cable and move away from the USB board. 17. Remove the screw (A) on the USB board. Step Size (Quantity) Color Torque M2 x L4 (2) Black 1.6 kgf-cm Chapter 3...
  • Page 86: Removing The Mainboard

    18. Remove the USB board. Removing the Mainboard See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover” on page 53. See “Removing the DIMM”...
  • Page 87: Removing The Modem Board

    18. Remove the two screws (A) holding the mainboard to the lower case. Step 19. Carefully detach the mainboard from the lower case. Removing the Modem Board See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card”...
  • Page 88 17. See “Removing the Mainboard” on page 76. 18. Disconnect the modem cable from the mainboard. 19. Detach the masking tape from the mainboard. 20. Remove the two screws (A) on the modem board. Step Size (Quantity) Color Torque M2 x L4 (2) Silver 1.6 kgf-cm Chapter 3...
  • Page 89: Removing The Rtc Battery

    21. Detach the modem board from the mainboard. Removing the RTC Battery See “Removing the Battery Pack” on page 51. See “Removing the SD Dummy Card” on page 52. See “Removing the Express Dummy Card” on page 52. See “Removing the Lower Cover” on page 53. See “Removing the DIMM”...
  • Page 90 19. Carefully detach the RTC battery from the SD card slot. Chapter 3...
  • Page 91: Lcd Module Disassembly Process

    LCD Module Disassembly Process LCD Module Disassembly Flowchart LCD FPC CABLE MICROPHONE Main Screw List Item Chapter 3 LCD MODULE DISASSEMBLY LCD MODULE LCD BEZEL INVERTER BOARD LCD ASSEMBLY LEFT LCD BRACKET RIGHT LEFT HINGE MAIN ANTENNA LCD BACK PANEL Screw M2.5 x L6 M2 x L3...
  • Page 92: Removing The Lcd Bezel

    Removing the LCD Bezel See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. See “Removing the DIMM” on page 54. See “Removing the WLAN Board Module” on page 55. See “Removing the Hard Disk Drive Module” on page 56. See “Removing the Optical Drive Module”...
  • Page 93: Removing The Inverter Board

    14. Carefully pry open the LCD bezel and remove the bezel from the LCD module. Removing the Inverter Board See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. See “Removing the DIMM” on page 54. See “Removing the WLAN Board Module”...
  • Page 94: Removing The Lcd With Brackets

    14. Turn the inverter board over. 15. Disconnect the 2P cable from the inverter board, then disconnect the inverter board cable from its connector. 16. Remove the inverter board. Removing the LCD with Brackets See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover”...
  • Page 95 14. Remove the two screws (G) securing the left and right LCD brackets to the LCD back cover. Step Size (Quantity) Color Torque M2.5 x L6 (2) Silver 2.5 kgf-cm 15. Detach the LCD with the brackets from the back cover, then turn it over. 16.
  • Page 96 17. Detach the acetic tapes holding the FPC cable to the edge of the LCD panel. 18. Detach the acetic tape securing the FPC connector. 19. Disconnect the FPC cable from the LCD panel. Chapter 3...
  • Page 97: Removing The Lcd Brackets

    Removing the LCD Brackets See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover” on page 53. See “Removing the DIMM” on page 54. See “Removing the WLAN Board Module” on page 55. See “Removing the Hard Disk Drive Module” on page 56. See “Removing the Optical Drive Module”...
  • Page 98: Removing The Antennas

    15. See “Removing the LCD Brackets” on page 87. 16. Remove the two screws (G) securing the left and right LCD module hinges. Step 17. Remove the left and right hinges from the LCD back cover. Removing the Antennas See “Removing the Battery Pack” on page 51. See “Removing the Lower Cover”...
  • Page 99: Removing The Microphone

    15. Detach the gasket tape holding the right antenna in place, remove the antenna bracket, then carefully remove the antenna. 16. Detach the gasket tape holding the left antenna in place, remove the antenna bracket, then carefully remove the antenna. Removing the Microphone See “Removing the Battery Pack”...
  • Page 100 13. See “Removing the Inverter Board” on page 83. 14. See “Removing the LCD with Brackets” on page 84. 15. See “Removing the Antennas” on page 88. 16. Carefully remove the microphone cable from underneath the adhesive aluminum foil. 17. Remove the microphone. Chapter 3...
  • Page 101: Troubleshooting

    Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
  • Page 102: System Check Procedures

    System Check Procedures External CD/DVD-ROM Drive Check Perform the following procedures to isolate the possible problem a controller, drive, or CD-ROM. NOTE: Make sure that the CD-ROM does not have any label attached to it. The label may damage the drive or cause drive failure.
  • Page 103: Power System Check

    Power System Check Do the following: Remove the battery pack. Connect the power adapter and check the power supply. Disconnect the power adapter and install the battery pack; then check that power supply. If you suspect a power problem, see the appropriate power supply check in the following list: “Check the Power Adapter”...
  • Page 104: Touchpad Check

    Touchpad Check If the touchpad doesn’t work, do the following procedures in sequence to correct the problem. Do not replace a non-defective FRU: After rebooting, run Tracking Pad PS2 Mode Driver. For example Syn touch driver. Run utility with the PS/2 mouse function and check if the mouse is working. If the PS/2 mouse does not work, then click if the main board to switch board FPC is connected properly.
  • Page 105: Power-On Self-Test (Post) Error Message

    Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.
  • Page 106: Index Of Error Messages

    Index of Error Messages Error Message List Error Messages Stuck Key System CMOS checksum bad - Default configuration used Real time clock error Previous boot incomplete - Default configuration used Invalid System Configuration Data Operating system not found Power-on indicator turns off and LCD is blank.
  • Page 107 Error Message List Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
  • Page 108: Phoenix Bios Beep Codes

    Phoenix BIOS Beep Codes Code Beeps 1-2-2-3 1-3-1-1 1-3-1-3 1-3-4-1 1-3-4-3 1-4-1-1 POST Routine Description Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component...
  • Page 109 Code Beeps 2-1-2-3 2-2-3-1 Chapter 4 POST Routine Description Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard...
  • Page 110 Code Beeps POST Routine Description Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD-ROM for boot Clear huge ES segment register Fixup Multiprocessor table Search for option ROMs.
  • Page 111: Bios Beep Codes For Boot Block In Flash Rom

    Code Beeps * If the BIOS detects error 2C, 2E, or 3O (base 512K RAM error), it displays an additional word-bitmap (xxxx) indicating the address line or bits that failed. For example, "2C 0002" means address line 1 (bit one set) has failed. "2E 1020" means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits.
  • Page 112: Index Of Symptom-To-Fru Error Message

    Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
  • Page 113 Power-Related Symptoms Symptom / Error The system doesn’t power-off. Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
  • Page 114 Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.
  • Page 115 Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 107. Chapter 4 Check or do the following in sequence Modem phone port Modem combo board Mainboard...
  • Page 116: Intermittent Problems

    Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the mainboard in loop mode at least 10 times.
  • Page 117: Undetermined Problems

    Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU. Power off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
  • Page 118 Chapter 4...
  • Page 119: System Block Diagram And Connector Locations

    Chapter 5 System Block Diagram and Connector Locations System Block Diagram Chapter 5...
  • Page 120: Board Layout

    Board Layout Top View Item LCD connector Internal microphone cable connector Speaker cable connector Keyboard cable connector Touchpad cable connector Item Power board cable connector USB board cable connector ExpressCard/54 slot ICH8-M chipset (south bridge) Launch board cable connector Chapter 5...
  • Page 121: Bottom View

    Bottom View Item AC-in jack Mini-card connector Battery cable connector Intel PM965 Express chipset (north bridge) CRT port RJ11+RJ45 port S-video port USB ports 1394 port Chapter 5 Item 5-in-1 card reader RTC battery cable connector Modem board Volume control wheel Line-in jack Microphone jack Line-out jack...
  • Page 122: Switch Setting

    Switch Setting Short G68 to clear password. Chapter 5...
  • Page 123 Standard Operation Procedures of Password Bypassing and BIOS Recovery For RD and CSD to debug easily, the system provide one hardware DIP switch for Bypassing Password Check, and one Hotkey to enable BIOS Recovery. DIP Switches: SW1 (G68) Hotkey to enable BIOS Recovery: Fn+ESC, then Power Button. To use this function, it is strongly recommended that the AC adapter is connected to the system and plug-in to a wall outlet and the Battery is also in the system Bypassing Password Check (SW1): If the user has set Password (power-on or setup password) for security...
  • Page 124 Restore BIOS by the Crisis Disk Enable this function by pressing the combination: Fn+ESC, and pressing the Power Button. To use this function, it is strongly recommended that the AC adapter is connected to the system and plug-in to a wall outlet and the Battery is also in the system.
  • Page 125: Fru (Field Replaceable Unit) List

    Acer office to order FRU parts for service. NOTE: To scrap or to return the defective parts, follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. Chapter 6...
  • Page 126: Aspire 4710/4310 Exploded Diagram

    Aspire 4710/4310 Exploded Diagram Chapter 4...
  • Page 127: Aspire 4710 Fru List

    BTY Pack PANA Li 6C 2.4 BT Module Foxconn BCM2045 Modem MDC003 A8B B85244300G Modem MDC1.5 T60M955.00 3.3V Touchpad Synaptics TM00450- Tahoe LAU-BD 06626-1 PD Tahoe USB-BD 06628-1 PD Description Acer Part No. AP.06501.013 AP.06503.011 AP.06503.016 BT.00603.036 BT.00603.037 BT.00604.022 BT.00604.023 BT.00605.018 BT.00605.019 BT.00607.013...
  • Page 128 Code USA/W CNS 2.5A 125V 8121 Code UK 3A 250V 3P BK Code 5A 250V 3P UK BK Code Denmark 10A 3P BK Code 10A 250V 3P Denmark Code South Africa 10A 250V Description Acer Part No. 55.4U703.001G KI.KDN01.001 KI.KDN01.002 KI.KDN01.003 KI.GLN01.001 KI.GLN01.002 KI.GLN01.003 KI.GLN01.005...
  • Page 129 LCD latch ASSY SD dummy card Dummy new card ASSY L-Case ASSY big door ASSY E-key Support L ASSY TP bracket ASSY ASSY M-cover U-Case ASSY AS4710 Description Acer Part No. 27.01518.681 27.01518.581 27.01518.691 27.01518.591 27.01518.701 27.01518.601 27.01518.731 27.01518.611 27.01518.711 27.01518.631 27.01518.721...
  • Page 130 Combo 24X PDBS DS-24CZP Combo 24X Sony/CRX880A Myall2 ODD NSM8X Super-multi drive BRKT ODD ASSY ODD bezel S-Multi S-Mult 8X PIO/DVR-K17RS S-Mult PAN/UJ-850UAA1-A 8X S-Multi PDBS/DS-8A1P 8X S-Mult Sony/AD-7560A Description Acer Part No. KN.1GB0G.006 KN.1GB03.014 KN.1GB0B.011 KN.5120G.019 KN.51203.032 KN.5120B.023 KN.5120E.004 KN.5120M.004 G2.OPAHQ.001 33.4T910.001 60.4T914.001...
  • Page 131 HDD 120GB WD WD1200BEVS-22RST0 HDD N160GB5.4KS HDD 160GB SATA HTS541616J9SA00 HDD 160GB SGT ST9160821AS HDD 160GB Toshiba MK1637GSX HDD 160GB WD WD1600BEVS-22RST0 ASSY Thermal UMA Foxconn Description Acer Part No. 60.4T918.001 G2.HDAHQ.001 KH.08007.021 KH.08001.030 KH.08004.010 KH.08008.033 G2.HDAHQ.002 KH.12007.010 KH.12001.031 KH.12004.006 KH.12008.018 G2.HDAHQ.003 KH.16007.011...
  • Page 132 KB Darfon NSK-H3V0K KO Korea88 KB Darfon NSK-H3V0L GK Greek88 KB Darfon NSK-H3V0R RU Russi88 KB Darfon NSK-H3V0X BL- 84K(88) KB Darfon NSK-H3V06 PO Portu89 Description Acer Part No. KC.55001.DTP KC.53001.DTP KC.55L01.DTP KC.56L01.DTP KC.72001.DTP KC.74001.DTP KC.76001.DTP KC.23501.DTP KC.24501.DTP KC.N0001.530 KC.N0001.520 KC.ND001.440...
  • Page 133 KB Darfon NSK-H3V0J JA Japan92 LCD 14.1” camera 0.3M PC+ABS Inverter 17” T62I240.02 V.00 Inverter 17” YNV-W06S Inverter 17” ROHS VK.21189.406 C.A. LCD WXGA HL C.A. LCD WXGA MEC Description Acer Part No. 9J.N5982.V0C 9J.N5982.V0D 9J.N5982.V0E 9J.N5982.V0F 9J.N5982.V0G 9J.N5982.V00 9J.N5982.V0M 9J.N5982.V0N 9J.N5982.V0Q 9J.N5982.V0S 9J.N5982.V0T...
  • Page 134 Microphone cable FORG Microphone cable SHAN Speaker Volvi MB 945 07200-1 w/o modem BTY RTC Mitsubishi ROHS BTY RTC Panasonic ROHS (UP) CONN Cardbus 4P 10057913- Description Acer Part No. 57.TK901.001 57.TK501.001 33.4T904.001 33.4T905.001 60.4U707.001 60.4U705.001 25.90480.001 LK.14105.019 LK.14105.018 LK.14108.009 LK.14108.011...
  • Page 135 Screw WAF M2x4 BZnylok CR3+ Screw M2x2.5 nylok Screw M2x4 nylok H0.3 Screw 2x6 nylok Screw Ni M2x6L Screw Mach Wafer M3xL4 Ni Screw wafer nylok Ni M2xL3 Description Acer Part No. 47.4U702.001 42.4U706.001 86.00C07.220 86.00E33.736 86.00E34.738 86.00E92.724 86.00F22.722 86.00F24.724 86.00F58.726...
  • Page 136: Aspire 4710G Fru List

    BTY Pack PANA Li 6C 2.4 BT Module Foxconn BCM2045 MXM71-1N Infineon VGA BD Modem MDC003 A8B B85244300G Modem MDC1.5 T60M955.00 3.3V Touchpad Synaptics TM00450- Tahoe LAU-BD 06626-1 PD Description Acer Part No. AP.09001.013 AP.09001.010 AP.09003.011 AP.09003.005 BT.00603.036 BT.00603.037 BT.00604.022 BT.00604.023 BT.00605.018 BT.00605.019...
  • Page 137 Code 10A 125V 3P US BK Code USA/W CNS 2.5A 125V 8121 Code UK 3A 250V 3P BK Code 5A 250V 3P UK BK Code Denmark 10A 3P BK Code 10A 250V 3P Denmark Description Acer Part No. 55.4T904.001G 55.4U703.001G KI.KDN01.001 KI.KDN01.002 KI.KDN01.003 KI.GLN01.001 KI.GLN01.002 KI.GLN01.003...
  • Page 138 Power cord ACA/ACNZ Annie LCD latch ASSY SD dummy card Dummy new card ASSY L-Case ASSY big door ASSY E-key Support L ASSY TP bracket ASSY Description Acer Part No. 27.01518.571 27.01518.681 27.01518.581 27.01518.691 27.01518.591 27.01518.701 27.01518.601 27.01518.731 27.01518.611 27.01518.711 27.01518.631...
  • Page 139 Combo 24X PDBS DS-24CZP Combo 24X Sony/CRX880A Myall2 ODD NSM8X Super-multi drive BRKT ODD ASSY ODD bezel S-Multi S-Mult 8X PIO/DVR-K17RS S-Mult PAN/UJ-850UAA1-A 8X S-Multi PDBS/DS-8A1P 8X S-Mult Sony/AD-7560A Description Acer Part No. 60.4U701.001 60.4T933.002 60.4U709.001 KN.1GB0G.006 KN.1GB03.014 KN.1GB0B.011 KN.5120G.019 KN.51203.032 KN.5120B.023 KN.5120E.004 KN.5120M.004...
  • Page 140 HTS541616J9SA00 HDD 160GB SGT ST9160821AS HDD 160GB Toshiba MK1637GSX HDD 160GB WD WD1600BEVS-22RST0 ASSY Thermal DIS Foxconn ASSY Thermal DIS Robin ASSY Thermal DIS Forcecon Description Acer Part No. 60.4T918.001 G2.HDAHQ.001 KH.08007.021 KH.08001.030 KH.08004.010 KH.08008.033 G2.HDAHQ.002 KH.12007.010 KH.12001.031 KH.12004.006 KH.12008.018 G2.HDAHQ.003...
  • Page 141 KB Darfon NSK-H3V0K KO Korea88 KB Darfon NSK-H3V0L GK Greek88 KB Darfon NSK-H3V0R RU Russi88 KB Darfon NSK-H3V0X BL- 84K(88) KB Darfon NSK-H3V06 PO Portu89 Description Acer Part No. KC.55001.DTP KC.53001.DTP KC.55L01.DTP KC.56L01.DTP KC.72001.DTP KC.74001.DTP KC.76001.DTP KC.23501.DTP KC.24501.DTP KC.N0001.530 KC.N0001.520 KC.ND001.440...
  • Page 142 KB Darfon NSK-H3V0J JA Japan92 LCD 14.1” camera 0.3M PC+ABS Inverter 17” T62I240.02 V.00 Inverter 17” YNV-W06 Inverter 17” ROHS VK.21189.406 C.A. LCD WXGA HL C.A. LCD WXGA MEC Description Acer Part No. 9J.N5982.V0C 9J.N5982.V0D 9J.N5982.V0E 9J.N5982.V0F 9J.N5982.V0G 9J.N5982.V00 9J.N5982.V0M 9J.N5982.V0N 9J.N5982.V0Q 9J.N5982.V0S 9J.N5982.V0T...
  • Page 143 Microphone cable FORG Microphone cable SHAN Speaker Volvi MB DIS 07200-1 w/o modem BTY RTC Mitsubishi ROHS BTY RTC Panasonic ROHS (UP) CONN Cardbus 4P 10057913- Description Acer Part No. 57.TK901.001 57.TK501.001 33.4T904.001 33.4T905.001 60.4U707.001 60.4U705.001 25.90480.001 LK.14105.019 LK.14105.018 LK.14108.009 LK.14108.011...
  • Page 144 Screw WAF M2x4 BZnylok CR3+ Screw M2x2.5 nylok Screw M2x4 nylok H0.3 Screw 2x6 nylok Screw Ni M2x6L Screw Mach Wafer M3xL4 Ni Screw wafer nylok Ni M2xL3 Description Acer Part No. 47.4U702.001 42.4U706.001 86.00C07.220 86.00E33.736 86.00E34.738 86.00E92.724 86.00F22.722 86.00F24.724 86.00F58.726...
  • Page 145: Aspire 4310 Fru List

    Aspire 4310 FRU List Category Adapter Adapter 65W Delta SADP-65KB DFA LF Adapter 65W Liteon PA-1650- 02WR Adapter 65W Liteon PA-1650- 02AC LF Battery Battery Pack Li+6 cell 2.0mAh Sanyo Battery Pack Li+6 cell 2.4mAh Sanyo Battery Pack Li-ion 6 cell 2.0mAh Sony...
  • Page 146 Code USA/W CNS 2.5A 125V 8121 Code UK 3A 250V 3P BK Code 5A 250V 3P UK BK Code Denmark 10A 3P BK Code 10A 250V 3P Denmark Code South Africa 10A 250V Description Acer Part No. 55.4U703.001G KI.KDN01.001 KI.KDN01.002 KI.KDN01.003 KI.GLN01.001 KI.GLN01.002 KI.GLN01.003 KI.GLN01.005...
  • Page 147 LCD latch ASSY SD dummy card Dummy new card ASSY L-Case ASSY big door ASSY E-key Support L ASSY TP bracket ASSY ASSY M-cover U-Case ASSY AS4710 Description Acer Part No. 27.01518.681 27.01518.581 27.01518.691 27.01518.591 27.01518.701 27.01518.601 27.01518.731 27.01518.611 27.01518.711 27.01518.631 27.01518.721...
  • Page 148 Combo 24X PDBS DS-24CZP Combo 24X Sony/CRX880A Myall2 ODD NSM8X Super-multi drive BRKT ODD ASSY ODD bezel S-Multi S-Mult 8X PIO/DVR-K17RS S-Mult PAN/UJ-850UAA1-A 8X S-Multi PDBS/DS-8A1P 8X S-Mult Sony/AD-7560A Description Acer Part No. KN.1GB0G.006 KN.1GB03.014 KN.1GB0B.011 KN.5120G.019 KN.51203.032 KN.5120B.023 KN.5120E.004 KN.5120M.004 G2.OPAHQ.001 33.4T910.001 60.4T914.001...
  • Page 149 HDD 120GB WD WD1200BEVS-22RST0 HDD N160GB5.4KS HDD 160GB SATA HTS541616J9SA00 HDD 160GB SGT ST9160821AS HDD 160GB Toshiba MK1637GSX HDD 160GB WD WD1600BEVS-22RST0 ASSY Thermal UMA Foxconn Description Acer Part No. 60.4T918.001 G2.HDAHQ.001 KH.08007.021 KH.08001.030 KH.08004.010 KH.08008.033 G2.HDAHQ.002 KH.12007.010 KH.12001.031 KH.12004.006 KH.12008.018 G2.HDAHQ.003 KH.16007.011...
  • Page 150 KB Darfon NSK-H3V0K KO Korea88 KB Darfon NSK-H3V0L GK Greek88 KB Darfon NSK-H3V0R RU Russi88 KB Darfon NSK-H3V0X BL- 84K(88) KB Darfon NSK-H3V06 PO Portu89 Description Acer Part No. KC.55001.DTP KC.53001.DTP KC.55L01.DTP KC.56L01.DTP KC.72001.DTP KC.74001.DTP KC.76001.DTP KC.23501.DTP KC.24501.DTP KC.N0001.530 KC.N0001.520 KC.ND001.440...
  • Page 151 KB Darfon NSK-H3V0J JA Japan92 LCD 14.1” camera 0.3M PC+ABS Inverter 17” T62I240.02 V.00 Inverter 17” YNV-W06S Inverter 17” ROHS VK.21189.406 C.A. LCD WXGA HL C.A. LCD WXGA MEC Description Acer Part No. 9J.N5982.V0C 9J.N5982.V0D 9J.N5982.V0E 9J.N5982.V0F 9J.N5982.V0G 9J.N5982.V00 9J.N5982.V0M 9J.N5982.V0N 9J.N5982.V0Q 9J.N5982.V0S 9J.N5982.V0T...
  • Page 152 Microphone cable SAB Microphone cable FORG Microphone cable SHAN Speaker Volvi MB 943 07200-1 PD (D) BTY RTC Mitsubishi ROHS BTY RTC Panasonic ROHS (UP) CONN Cardbus 4P 10057913- Description Acer Part No. 57.TK901.001 57.TK501.001 33.4T904.001 33.4T905.001 60.4U707.001 60.4U705.001 25.90480.001 LK.14105.019 LK.14105.018 LK.14108.009...
  • Page 153 Screw WAF M2x4 BZnylok CR3+ Screw M2x2.5 nylok Screw M2x4 nylok H0.3 Screw 2x6 nylok Screw Ni M2x6L Screw Mach Wafer M3xL4 Ni Screw wafer nylok Ni M2xL3 Description Acer Part No. 47.4U702.001 42.4U705.001 86.00C07.220 86.00E33.736 86.00E34.738 86.00E92.724 86.00F22.722 86.00F24.724 86.00F58.726...
  • Page 154: Model Definition And Configuration

    Appendix A Model Definition and Configuration Aspire 4710/4310 Acer Count Descriptio DIMM DIMM HDD 1 Wireless Bluetoot Model Part (GB) Appendix A...
  • Page 155 Appendix A...
  • Page 156 Appendix A...
  • Page 157: Test Compatible Components

    Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ™ functions are tested under Windows Vista Business, Vista Home Premium, and Vista Home Basic environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
  • Page 158: Microsoft® Windows® Vista™ Compatibility Test

    Microsoft Windows ® I/O Peripheral Compatibility Test Vendor External CRT Acer ViewSonic Sony External LCD Acer ViewSonic Westinghouse Projector DELL USB keyboard or mouse Microsoft Logicool Logitech DELL Belkin USB printer/scanner Canon USB speaker/joystick Aiwa Logitech Peripheral Panasonic USB camera...
  • Page 159 I/O Peripheral Compatibility Test Vendor USB storage device Iomega Fujitsu Transcend Plextor Galileo Sony USB flash drive Sony Apacer USB hub and others A TEN IOGEAR Corega USB ODD Logitech Sony USB HDD Transcend 1394 storage drive Sony Transcend 1394 camera Sony 1394 hub Aten...
  • Page 160 I/O Peripheral Compatibility Test Vendor Bluetooth access point X Bridge Bluetooth device Sony Ericsson X Bridge Epson AmbiCom Express card Abcom Sunix IK Kouwell SIIG 1 If system support s DVI, a D-sub interface supplemental test is required. 2 PQI 6-in-1 flash card reader/writer is not compatible with USB 2.0 systems. Memory Card Compatibility Test Vendor Multimedia card...
  • Page 161 Memory Card Compatibility Test Vendor Lexar SanDisk Sony XD card Apacer SanDisk Olympus Game Test Vendor Blizzard Atari ID Software Activision Microsoft Sierra Crytek Interwise Ubisoft EA games Online game Appendix B Device Description High speed 512MB memory stick Pro Duo High speed 1GB memory stick Pro Duo MS Pro 1GB memory card Memory stick Pro 512MB...
  • Page 162 SW Utility and Application Test PowerDVD Windows DVD Maker NTI-CD Maker Launch Manager Wireless AP Bluetooth AP Acrobat Reader Office Item Description Result Appendix B...
  • Page 163: Online Support Information

    This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
  • Page 164 Appendix C...