Troubleshooting - Remington RM4000 Operator's Manual

PROBLEM
THE BATTERY WILL NOT CHARGE
The battery charger is not plugged in
The battery is not fully inserted into the battery charger
The battery and/or charger are too hot or too cold
The battery and/or battery charger are no longer functional
THE BATTERY DIES QUICKLY
The battery is not fully charged
The battery and/or battery charger are no longer functional
THE MOTOR WILL NOT RUN
The battery lacks sufficient charge
The battery is not installed correctly
The trigger lockout was not engaged
THE MOTOR STOPS WHILE IN USE, BUT THE BATTERY STILL HAS SUFFICIENT CHARGE
Device protection systems have engaged
THE CUTTING HEAD WILL NOT ADVANCE LINE
The cutting head is dirty or bound with grass
The cutting head is out of line
The line is twisted or bound up
Not enough line is extended
THE CUTTING LINE ADVANCES UNCONTROLLABLY
There is oil, cleaner or lubricant in the cutting head

TROUBLESHOOTING

If further assistance is required, contact an authorized service center.
SOLUTION
Plug the battery charger into a 120V 60hz AC source
Remove and then reinsert the battery into the battery charger
completely
Make sure the battery and charger are in an environment between
32° and 104° F (0° and 40° C). Allow time for the battery and/or
charger to warm up or cool down.
Refer to the Warranty section for replacement information
Charge the battery completely
Refer to the Warranty section for replacement information
Charge the battery completely
Remove and reinstall the battery
Press and hold the trigger lockout before squeezing the trigger
Remove the battery, allow it to cool for 30 seconds, then reinstall
the battery
Stop the motor, remove the battery and clean the cutting head. If
necessary, open the cutting head and clean inside.
Stop the motor, remove the battery and refill the cutting head with
new line
Stop the motor, remove the battery, remove the line, then refill the
cutting head with line
Stop the motor, remove the battery and allow the unit to cool. Push
the bump knob and pull the line until 4 inches (102 mm) is outside of
the cutting head.
Stop the motor, remove the battery and allow the unit to cool. Clean
and thoroughly dry the cutting head.
18