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Fault
All other error codes.
"E:30/-20"
The appliance is not
working.
The programme does
not start.
The door cannot
be opened.
Cause and troubleshooting
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 46
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 46
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other
▶
appliances are working.
You have not pressed Start/Reload.
Press Start/Reload.
▶
Door is not closed.
Close the door.
1.
Press Start/Reload to start the programme.
2.
Childproof lock is activated.
→ "Deactivating the childproof lock", Page 32
▶
Ready in is activated.
Check whether Ready in is activated.
▶
→ "Buttons", Page 23
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Reload to start the programme.
4.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 31
▶
Water level is too high.
Troubleshooting en
39
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