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Troubleshooting
The troubleshooting information listed below is
for
general
reference.
Consult the User Guide for your SiriusXM-Ready
headunit
for specific
operating instructions and advisory messages that may be displayed. Your
headunit may display slightly different
messages.
If you see this on the
I
Try this:
screen:
No Signal (NoSignal)
Check Antenna (Chek
Antenna,
CHK
Antena,
Chek Ant)
Antenna Disconnected
Antenna Cable Shorted
Check Tuner (Chek
Tuner,
Chk Tunr)
Channel Not Available (Chan
Unavailable,
Ch Unavailable,
Ch Unavail, Ch Unavl)
Channel Not Subscribed
(CH Unsubscribed, Chan
Unsub,
Ch Unsub)
•
Make sure that the vehicle is outdoors with a clear
view of the southern
sky.
•
Make sure the Magnetic Mount Antenna is mounted
outside of the
vehicle.
•
Move your antenna away from any obstructed
area.
For
example,
if you are parked in an underground garage,
you should receive a signal after leaving the
garage.
•
Make sure that the Magnetic Mount Antenna cable is firmly
and securely plugged into
the
SXV300 Vehicle Tuner.
•
Make sure the antenna cable is not bent or broken.
•
Turn the head unit off, then
on,
to reset this
message.
If the message
persists,
most likely the antenna cable
has been damaged. Replace the antenna.
Check the antenna connection to make sure it is fully
plugged into the SXV300 Vehicle Tuner.
Replace the antenna.
Check the SXV300 Vehicle Tuner connection to the
headunit and make sure it is plugged all the way in.
The channel you have selected is not
available.
The channel you have selected is not part of your
current subscription
plan.
First
see our Customer
Agreement for complete terms at
www.siriusxm.com,
and then call 1-866-635-2349 to
subscribe.
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