Harman AMX MODERO S MST-1001 Installation & Hardware Reference Manual

Harman AMX MODERO S MST-1001 Installation & Hardware Reference Manual

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IN ST A L LATI O N & H A RDW A RE REFERE NCE M A N U A L
M O DE RO S S E R I ES TO U C H PA N E L S
MST-1001 10.1" MODERO S SERIES TABLETOP TOUCH PANEL
MSD-1001-L/2 10 .1 " MODERO S SERI ES LAN DSCAPE WALL MOUNT TOUCH PANEL
MST-701 7" MODER O S SERI ES TABLETOP TOUCH PAN EL
MSD-701-L/2 7" MODERO S SERIES LANDSCAPE WALL MOUNT TOUCH PANEL
MST-431 4. 3" MODERO S SERI ES TABLETOP TOUCH P AN EL
MSD-431-L 4.3" MODERO S SERIES LANDSCAPE WALL MOUNT TOUCH PANEL

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  • Page 1 IN ST A L LATI O N & H A RDW A RE REFERE NCE M A N U A L M O DE RO S S E R I ES TO U C H PA N E L S MST-1001 10.1"...
  • Page 2 IMPORTANT SAFETY INSTRUCTIONS READ these instructions. KEEP these instructions. HEED all warnings. FOLLOW all instructions. DO NOT use this apparatus near water. CLEAN ONLY with dry cloth. DO NOT block any ventilation openings. Install in accordance with the manufacturer's instructions. DO NOT install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 3 ESD WARNING To avoid ESD (Electrostatic Discharge) damage to sensitive components, make sure you are properly grounded before touching any internal materials. When working with any equipment manufactured with electronic devices, proper ESD grounding procedures must be followed to make sure people, products, and tools are as free of static charges as possible. Grounding straps, conductive smocks, and conductive work mats are specifically designed for this purpose.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents Modero S Series G4 Touch Panels ..............6 Overview ..........................6 Multi-Functional Sleep Button................... 6 Powering the Panel On/Off ........................7 Configuration and Programming ..................7 Accessing the Settings Menu ......................... 7 Using the Settings Pages........................7 Bluetooth Support ......................
  • Page 5 Table of Contents Installing Wall-Mount (MSD) Panels ...............26 Overview .......................... 26 A Note About Wall and Rack Installation ................ 26 Installation Recommendations ......................27 Mounting Options ......................27 Plastic Backbox ......................27 STEP 1: Install the Plastic Backbox ...................... 28 Installation Templates (Included) ........................
  • Page 6: Modero S Series G4 Touch Panels

    Modero S Series G4 Touch Panels Modero S Series G4 Touch Panels Overview The Modero S Series is a beautiful touch panel family sophisticated enough for room control yet priced right for the most cost sensitive installations. The Modero S Series panels include VoIP, brilliant 24-bit color depth, PoE connectivity, USB and streaming video.
  • Page 7: Powering The Panel On/Off

    Modero S Series G4 Touch Panels Sleep Button Functionality Press/Hold Action Function Initiated on Release Puts the panel in sleep mode. Press Once Press Once - while in Sleep mode Wakes the panel from sleep mode Press and Hold Opens a Popup Press/hold for 3 seconds Open the panel’s Setup pages Initiates panel shutdown...
  • Page 8: Starting Picture View

    Modero S Series G4 Touch Panels Starting Picture View Connect a USB drive to the device. Picture View will automatically recognize all available images on the drive and start displaying them on the touchscreen. When the images begin to display, touch any place on the touchscreen to open the configuration popup menu (FIG. 4). If no selection is made, this menu will remain in place for 15 seconds and then disappear.
  • Page 9: Panel Calibration

    Modero S Series G4 Touch Panels Panel Calibration It is recommended that the panel is calibrated before its initial use and after completing a firmware download. Panel calibration is performed via the Calibrate page. The Calibrate page is accessed in one of two ways: By holding the Sleep button with a pointed instrument for ~6 seconds ...
  • Page 10: Mst/D-1001 - 10.1" S Series Touch Panels

    MST/D-1001 - 10.1" S Series Touch Panels MST/D-1001 - 10.1" S Series Touch Panels MST-1001 (Tabletop) Microphone Sleep Button USB Port MST-1001 (front and side views) FIG. 6 MST-1001 Specif ications MST-1001 Specif ications DIMENSIONS (HWD) 6 13/16" x 10 1/16" x 2" (174mm x 255mm x 51mm) WEIGHT 2.6 lbs (1.179 Kg) POWER CONSUMPTION...
  • Page 11 MST/D-1001 - 10.1" S Series Touch Panels MST-1001 Specif ications (Cont.) COMMUNICATIONS • Ethernet: 10/100 port, RJ-45 connector. Supported IP and IP-based protocols: UCP, TCP, ICMP, ICSP, IGMP, DHCP, Telnet, FTP, DNS, RFB (for VNC), HTTP • USB: (1) USB host 2.0, Type A port: Firmware upgrade, touch panel file transfer, JPEG image viewer, HID Peripherals •...
  • Page 12: Msd-1001-L/2 (Wall Mount-Landscape)

    MST/D-1001 - 10.1" S Series Touch Panels MSD-1001-L/2 (Wall Mount-Landscape) Sleep Button Microphone Backbox Left Right (side view) MSD-1001-L/2 FIG. 7 MSD-1001-L/2 front and rear isometric views FIG. 8 MSD-1001-L/2 Specif ications MSD-1001-L/2 Specif ications Product/FG# • MSD-1001-L2, Landscape Wall Mount Touch Panel: FG2265-31 •...
  • Page 13 MST/D-1001 - 10.1" S Series Touch Panels MSD-1001-L/2 Specif ications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD • Display Size (WH): Landscape: 9.1" x 5.9" (230mm x 149mm), 10.8" (274mm) diagonal • Viewable Area (WH): Landscape: 8.5" x 5.4" (217mm x 136mm ), 10.0" (256mm) diagonal •...
  • Page 14: Msd-1001-L/2 Dimensions

    MST/D-1001 - 10.1" S Series Touch Panels MSD-1001-L/2 Specif ications (Cont.) OPTIONAL ACCESSORIES • MSA-MMK-10, Multi Mount Kit, for use with MSD-1001 (FG2265-11) • MSA-MMK2-10, Multi Mount Kit, for use with MSD-1001-L2, RMBK-1001 (FG2265-21) • MSA-RMK-10, Rack Mount Kit for 10" Modero S Series Wall Mount Touch Panel (FG2265-14) •...
  • Page 15: Mst/D-701 - 7" S Series Touch Panels

    MST/D-701 - 7" S Series Touch Panels MST/D-701 - 7" S Series Touch Panels MST-701 (Tabletop) Microphone Sleep Button USB Port MST-701 FIG. 10 MST-701 Specif ications MST-701 Specif ications DIMENSIONS (HWD) 4 1/2" x 7 3/8" x 3 3/16" (115mm x 188mm x 81mm) WEIGHT 1.4 lbs (.635 Kg) POWER CONSUMPTION...
  • Page 16 MST/D-701 - 7" S Series Touch Panels MST-701 Specif ications (Cont.) MEMORY • SDRAM: 512 MB • Flash: 4 GB • Maximum Project Size: 2.4 GB flash available to user COMMUNICATIONS • Ethernet: 10/100 port, RJ-45 connector. Supported IP and IP-based protocols: UCP, TCP, ICMP, ICSP, IGMP, DHCP, Telnet, FTP, DNS, RFB (for VNC), HTTP •...
  • Page 17: Msd-701-L/2 (Landscape Wall Mount)

    MST/D-701 - 7" S Series Touch Panels MSD-701-L/2 (Landscape Wall Mount) The MSD-701-L/2 7" (Landscape) Wall Mount Touch Panel (FG2265-02) features brilliant 24-bit color depth, PoE connectivity, and streaming video. The MSD-701-L also supports Bluetooth keyboard and mouse via the optional MXA-BT Bluetooth Adapter. Sleep Button Microphone Backbox...
  • Page 18 MST/D-701 - 7" S Series Touch Panels MSD-701-L/2 Specif ications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD with Fringe Field Switching (FFS) - Wide viewing angle technology • Display Size (WH): Landscape: 7.3" x 4.8" (186mm x 122mm), 8.8" (222mm) diagonal •...
  • Page 19: Msd-701-L/2 Dimensions

    MST/D-701 - 7" S Series Touch Panels MSD-701-L/2 Specif ications (Cont.) OPTIONAL ACCESSORIES • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) • MXA-MPL, Modero X/S Series Multi Preview Live (FG5968-10) • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) • NXA-ENET8-2POE, Gigabit PoE Ethernet Switch (FG2178-63) •...
  • Page 20: Mst/D-431 - 4.3" S Series Touch Panels

    MST/D-431 - 4.3" S Series Touch Panels MST/D-431 - 4.3" S Series Touch Panels MST-431 (Tabletop) Sleep Button Microphone USB Port MST-431 FIG. 14 MST-431 Specif ications MST-431 Specif ications DIMENSIONS (HWD) 3 1/4" x 5 1/16" x 3 1/8" (82mm x 128mm x 79mm) WEIGHT 0.9 lbs (.4 Kg) POWER CONSUMPTION...
  • Page 21 MST/D-431 - 4.3" S Series Touch Panels MST-431 Specif ications (Cont.) COMMUNICATIONS • Ethernet: 10/100 Auto MDI-X port, RJ-45 connector. Supported IP and IP-based protocols: UCP, TCP, ICMP, ICSP, IGMP, DHCP, Telnet, FTP, DNS, RFB (for VNC), HTTP • USB: (1) USB host 2.0, Type A port: Firmware upgrade, touch panel file transfer, JPEG image viewer, HID Peripherals •...
  • Page 22: Msd-431-L (Wall Mount - Landscape)

    MST/D-431 - 4.3" S Series Touch Panels MSD-431-L (Wall Mount - Landscape) The MST-431-L 4.3" Wall Mount (Landscape) Touch Panel (FG2265-07) features advanced technology empowering users to conduct seamless meetings including VoIP, brilliant 24-bit color depth, PoE connectivity, USB and streaming video. The MSD-431-L also supports Bluetooth keyboard and mouse use via the optional MXA-BT Bluetooth Adapter.
  • Page 23 MST/D-431 - 4.3" S Series Touch Panels MSD-431-L Specif ications (Cont.) TOUCH SCREEN DISPLAY • Display Type: TFT Active Matrix Color LCD • Display Size (WH): Landscape: 5" x 3.4" (128mm x 87mm), 6" (152mm) diagonal • Viewable Area (WH): Landscape: 3.7" x 2.1" (95mm x 54mm), 4.3" (109mm) diagonal •...
  • Page 24: Msd-431-L Dimensions

    MST/D-431 - 4.3" S Series Touch Panels MSD-431-L Specif ications (Cont.) OPTIONAL ACCESSORIES • MSA-MMK-43, Multi Mount Kit, 4.3" Modero S Wall Mount (FG2265-13) • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) • MXA-MPL, Modero X/S Series Multi Preview Live (FG5968-10) •...
  • Page 25: Installing Tabletop (Mst) Panels

    Installing Tabletop (MST) Panels Installing Tabletop (MST) Panels MST-1001/701/431 Detailed specifications drawings for the MST-1001 are available to download from www.amx.com.  Detailed specifications drawings for the MST-701 are available to download from www.amx.com.  Detailed specifications drawings for the MST-431 are available to download from www.amx.com.
  • Page 26: Installing Wall-Mount (Msd) Panels

    Installing Wall-Mount (MSD) Panels Installing Wall-Mount (MSD) Panels Overview S Series wall mount touch panels can be installed via several mounting options: Use the included clear plastic Backbox to attach the panel to most standard wall materials.  Other optional AMX mounting solutions include the MSA-MMK-xx Multi Mount Kit, the MSA-AMK-xx Any Mount Kit, and the ...
  • Page 27: Installation Recommendations

    Installing Wall-Mount (MSD) Panels Installation Recommendations During any installation, a lack of ventilation may produce conditions that may adversely affect the device’s operation. In these circumstances, special care must be made to make sure that temperatures within enclosed areas do not exceed the device’s maximum rated temperature.
  • Page 28: Step 1: Install The Plastic Backbox

    Installing Wall-Mount (MSD) Panels FIG. 23 shows the Backbox for the MSD-431-L:  Locking Tab (X2) Locking Tab screw (x2) Mounting holes (X4) for use with mounting screws (not included) Use these mounting holes to install the Backbox into thin walls (less than 0.5”...
  • Page 29: Cutouts

    Installing Wall-Mount (MSD) Panels Cutouts After ensuring proper placement, cut an opening in the mounting surface for the Backbox, using the included Installation Template as a guide. For reference purposes, the cutout dimensions for each S Series panel is indicated below: NOTE: Consider making the actual cutout opening slightly smaller than the provided dimensions.
  • Page 30: Msd-431-L - Cutout Dimensions

    Installing Wall-Mount (MSD) Panels MSD-431-L - Cutout Dimensions 4.39" (+.01, -.00) 111.48mm (+.25, 0) 2.61" (+.01, -.00) 66.22mm (+.25, 0) MSD-431-L Cutout Dimensions FIG. 27 NOTE: When installing the Backbox, make sure that the assembly is in the correct position and in the correct place. Once the locking tabs are extended and locked into place, removing the Backbox may be diff icult without having access to the back of the wall or causing damage to the wall.
  • Page 31: Step 2: Insert Connectors On The Touch Panel

    Installing Wall-Mount (MSD) Panels Locking Tab (x2) 7” Wall Mount Backbox Locking Tab screw (x2) - tighten to extend each of the four Locking Tabs (max torque = 5 IN-LB) Locking Tab (x2) MSD-701-L/2 Backbox - Locking tab and locking tab screws (X2) FIG.
  • Page 32: Step 3: Secure The Touch Panel To The Backbox

    Installing Wall-Mount (MSD) Panels STEP 3: Secure the Touch Panel To the Backbox The Backbox uses notches and tabs on the front edges (top and bottom) to secure the panel into place. Follow the steps below to install the panel into the Backbox, starting the upper edge of the touch panel: UPPER TABS FIRST Center the top edge of the touch panel against the upper outside edge of the Backbox and latch the top of the panel onto the Backbox top-hooks (FIG.
  • Page 33: Removing The Msd-1001-L/2 From The Backbox

    Installing Wall-Mount (MSD) Panels Removing the MSD-1001-L/2 from the Backbox The clips on the bottom edge of the Backbox lock down the MSD-1001-L/2 and must be unlatched in order to remove the touch panel from the Backbox. To do this, you ll need a thin probe such as an straightened paper clip: With a straightened paper-clip, carefully press straight into the access holes indicated in FIG.
  • Page 34: Upgrading Firmware

    Upgrading Firmware Upgrading Firmware Overview Programming the S Series touch panels require the use of NetLinx Studio and TPDesign4, both available from www.amx.com. Downloading Firmware Updates From www.amx.com Before attempting to upgrade the firmware, you must have the appropriate Kit file for your touch panel: NOTE: All S Series touch panels share the same f irmware.
  • Page 35: Transfer The Firmware File From The Flash Drive To The Touch Panel

    Upgrading Firmware Transfer the Firmware File From the Flash Drive to the Touch Panel Connect the USB Flash Drive to one of the USB Type A ports on the panel. NOTE: The Micro USB port cannot be used for f irmware upgrades. Go to the Install Firmware setup page (Conf iguration->Admin->Install Firmware): Press and hold the Sleep button with a pointed instrument for 3 seconds to open the Settings page.
  • Page 36: Upgrading Firmware Via Netlinx Studio

    Upgrading Firmware The Conf irmation Dialog box (FIG. 39) will ask “Are you sure you want to install the following firmware?” The option to choose Yes will be enabled after five seconds. Press Yes to load the firmware listed, and No to return to the Firmware Installation popup window.
  • Page 37 Upgrading Firmware Under Target, enter the Device number for the target touch panel in the Device field. Use the Online Tree to determine the device's assigned ID (as well as the current firmware version).  Note that if this dialog was accessed by right-clicking on the touch panel in the Online Tree, the Device Number should ...
  • Page 38: Troubleshooting

    Troubleshooting Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero S touch panel. Panel Doesn’t Respond to Touches Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen.
  • Page 39 © 2017 Harman. All rights reserved. Modero, AMX, AV FOR AN IT WORLD, and HARMAN, and their respective logos are registered trademarks of Last Revised: HARMAN. Oracle, Java and any other company or brand name referenced may be trademarks/registered trademarks of their respective companies.

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