Y-cam YCW003 User Manual page 87

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The motion detection feature does not
send e-mail alerts.
The power LED is flashing green and the
camera is inaccessible
Motion Detection triggers unexpectedly
What do the changes to the LED light
mean?
If your Y-cam is not working properly, these suggestions might help you identify the problem. If the problem persists
check the support section on
1. Check the e-mail alert feature is properly configured
2. The SMTP server that the IP camera uses to send the e-mail may be
filtering e-mail to prevent spam from being sent from your server. Try
using a different SMTP server or contact your ISP to see if SMTP
access is being blocked.
3. Your Primary DNS IP Address may not be set
1. A firmware upgrade has been interrupted or the firmware has
otherwise been damaged. Please contact your place of purchase or Y-
cam Technical Support
1. Motion detection is based on changes in pixel in the image. This
means that if there are sudden changes in the lighting, motion
detection may be triggered mistakenly. Lower the sensitivity setting
to avoid problems.
Amber - Steady for connection to a 10/100 M bit/s network.
Amber - Flashes for network activity.
Green - Steady for connection to a wireless network.
Green - Flashes for network activity.
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Page 87

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