Reporting Safety Defects; Reporting Safety Defects To The United States Government; Reporting Safety Defects To The Canadian Government - Cadillac 2005 CTS Owner's Manual

Others, such as law enforcement, may have access
to the special equipment that can read the information if
they have access to the vehicle or the device that
stores the data.
If your vehicle is equipped with OnStar
®
check the OnStar subscription service agreement or
manual for information on its operations and data
collection.

Reporting Safety Defects

Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National Highway
Traffic Safety Administration (NHTSA), in addition
to notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-9393
(or 366-0123 in the Washington, D.C. area)
or write to:
®
, please
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should immediately
notify Transport Canada, in addition to notifying
General Motors of Canada Limited. You may write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
7-11