V-Moda Hexamove PRO User Manual

V-Moda Hexamove PRO User Manual

True wireless earbuds

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HEXAMOVE PRO
TRUE WIRELESS EARBUDS
USER MANUAL

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Table of Contents
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Summary of Contents for V-Moda Hexamove PRO

  • Page 1 HEXAMOVE PRO TRUE WIRELESS EARBUDS USER MANUAL...
  • Page 2 Before using this product, carefully read the safety and warranty information in the booklets provided. Please then keep the documents where they can be available for immediate reference. To acquire a full printable version of the manual, please visit www.v-moda.com/manuals...
  • Page 3 With up to 6 hours of playback on a single charge and a carry case which doubles as a charging station holding 18 extra hours of battery, Hexamove Pro are the pocket-sized upgrade to your everyday life.
  • Page 4 Express yourself with Hexamove interchangeable shields. Change your look to suit your mood in no time at all with the slide-and-lock-shields: with each pair of Hexamove Pro coming with two three sets of shields, personalize one of your most personal electronics with color combinations that reflect your own unique style.
  • Page 5: Package Contents

    PACKAGE CONTENTS Hexamove Pro True Wireless Earbuds Charging Case 1 Set of Rings 1 Set of Ear Hooks 3 Sets of BLISS Fittings (S, M, L) 2 Sets of Slide-and-lock Shields USB-C Charging Cable Neck Strap Stabilizer...
  • Page 6 WEARING YOUR EARBUDS Slide your chosen BLISS fittings Very important: Insert earbuds into onto earbuds corresponding ear. “L” in left ear, “R” in right ear...
  • Page 7 Verify the earbud is inserted all the way into your ear, creating a snug fit (similar to an earplug) to ensure the highest sound quality and comfort If the earbud does not feel 100% comfortable and inserted into your ear, try swapping the fittings with one of the other two sizes, or add sport fins and/or ear hooks to your preference...
  • Page 8: Installing Accessories

    INSTALLING ACCESSORIES Wrap the correct accessory around corresponding earbud (L and R). Align the insert on the accessory with the hole on the earbud Insert earbud in corresponding ear (L and R) Adjust the accessory to fit...
  • Page 9 The earbuds automatically charge when in the charging case so you always have the full battery life to work with Hexamove Pro can be stored in the charging case even with the ear hooks and/or sport fins attached. Place the L-side earbud in...
  • Page 10: Device Layout

    DEVICE LAYOUT Touch-Gyro Sensors Sport Fins BLISS Fittings Neck Strap Attachment Input Shields Microphone...
  • Page 11: Getting Started

    GETTING STARTED Download the V-MODA app and open it on your device Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode...
  • Page 12: Auto Power Off

    To turn earbuds on after auto-powering off, tap either earbud to reactivate them FIRST WIRELESS PAIRING Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode “V-MODA HEXM PRO”...
  • Page 13 CONNECTING A NEW DEVICE Deactivate Bluetooth on any previously paired device Remove Hexamove Pro from their case to automatically turn the earbuds on; if they have not been paired with an active device previously, they will automatically enter pairing mode “V-MODA HEXM PRO”...
  • Page 14: Charging The Earbuds

    CONTROLS: LEFT TOUCH-GYRO SENSOR Play and pause audio / Accept or end a call Tap once Summon or dismiss voice assistant Tap three times CHARGING THE EARBUDS Insert the earbuds into the charging case to charge. Low battery and now charging Slow blinking red LED Charging complete Solid green LED...
  • Page 15 EARBUD BATTERY ALERTS Battery Remaining Alert 30 minutes 1st Low Battery Warning Sound 10 minutes 2nd Low Battery Warning Sound 5 minutes 3rd Low Battery Warning Sound 1 minute Final Low Battery Warning Sound CHARGING CASE LED INDICATORS LED indicator ...
  • Page 16 When charging, the 3 LED lights will flash slowly When the charging case is fully charged, all 3 green LEDs will illuminate Whenever possible, use the included USB-C charging cable to charge your earbuds. If you are having trouble charging your earbuds, please contact customer service at support@v-moda.com.
  • Page 17 CLEAR PAIRED DEVICE HISTORY / RESET HEXAMOVE PRO Insert the earbuds in the charging case Close the case and press and hold the button on the bottom of the case for 5 seconds When the charging case LED flashes green, remove Hexamove Pro from their...
  • Page 18: Sweat And Weather Resistance

    3-5 seconds When you hear the pairing sound, Hexamove Pro has been reset and is ready to go SWEAT AND WEATHER RESISTANCE Hexamove Pro is rated IPX5. This means they are sweat and weather resistant.
  • Page 19: Care And Maintenance

    CARE AND MAINTENANCE The headphones and charging case may require periodic cleaning. COMPONENT CLEANING PROCEDURE BLISS Fittings Remove the tips from the earbuds and wash them with a mild detergent and water. Note: Make sure you thoroughly rinse and dry the tips before re-attaching them to the earbuds.
  • Page 20: Troubleshooting

    TROUBLESHOOTING If you are experiencing trouble with your headphones, please refer to the troubleshooting guidelines below. If the problem persists, please contact the V-MODA Support Team at www.v-moda.com/support +1 888.866.3252 CANNOT PAIR WITH A BLUETOOTH DEVICE CAUSE SUGGESTIONS The earbuds are not turned on Remove earbuds from case and/or tap the earbuds to activate.
  • Page 21 CAUSE SUGGESTIONS The earbuds paired devices history Perform the "Reset paired device history" is full procedure Other Turn headphones off and on again Try to pair with another device to make sure that both the earbuds and your Bluetooth device are working properly NO AUDIO OR LOW QUALITY AUDIO FROM AUDIO SOURCE CAUSE SUGGESTIONS...
  • Page 22 Check that neither the audio device nor the listening to has problems audio file you are listening to have any issues EQ settings in the V-MODA app are Go the V-MODA app and set your EQ not set properly preference in the Sound settings menu Other...
  • Page 23 CAUSE SUGGESTIONS Other Move away from any possible interference (wireless routers, other Bluetooth devices, microwaves etc.) Close any application on your device that is not in use and disable Wi-Fi AUDIO AND VIDEO DO NOT MATCH CAUSE SUGGESTIONS Technological limitation on the Try streaming from another device or select device or the selected file another track / file...
  • Page 24 NO AUDIO OR UNEVEN SOUND FROM ONE EARBUD CAUSE SUGGESTIONS Faulty Bluetooth connection Check the Bluetooth connection on chosen device One earbud is not charged Charge the earbuds EARBUDS WILL NOT CHARGE CAUSE SUGGESTIONS The charging cable is not Make sure the charging cable is functioning functioning properly properly or try a different one The charging source is not...
  • Page 25 CAUSE SUGGESTIONS The USB plugs are not firmly Make sure both USB plugs are firmly connected in their sockets connected in their sockets The computer you are using to Turn your computer on and make sure charge is not turned on your computer's USB port is activated EARBUDS ARE NOT RESPONDING CAUSE...
  • Page 26 U.S. and other countries. The trademark “iPhone” is used with a license from Aiphone K.K. Android™ is a trademark of Google Inc. and is in no way affiliated with V-MODA. Other trademarks and trade names are those of their respective owners.
  • Page 27 ISSUES WITH THE PRODUCT For any issues relating to your V-MODA product, please contact our Support Team directly. VISIT www.v-moda.com/support EMAIL support@v-moda.com CALL +1 888.866.3252...
  • Page 28 REGISTER NOW AT www.v-moda.com/register...

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