Sony KV-36HS510 Operating Instructions (primary manual) Operating Instructions Manual page 84

Video
Problem
No picture
(screen not lit), no sound
Dark, poor or no
picture (screen lit),
good sound
No color
Only snow and noise
appear on the screen
Dotted lines
or stripes
Double images or ghosts
"Black box" on screen
16:9 Enhanced feature
Audio
Problem
Good picture,
no sound
Cannot gain enough volume
when using a cable box
Sound seems weak or
insufficient
Cannot raise the volume on
external audio speakers
Possible Remedies
❏
If your TV does not turn on, and a red light keeps flashing, your TV may
need service. Call your local Sony Service Center.
❏
Make sure the power cord is plugged in.
❏
POWER
Press the button on the front of the TV.
❏
Press the TV/VIDEO button to cycle through the connected video sources.
❏
Try another channel; it could be station trouble.
❏
Adjust the Picture option in the Video Menu (see page 64).
❏
Adjust the Brightness
❏
Check the antenna/cable connections.
❏
Color
Adjust the option in the Video Menu (see page 64).
❏
Check the antenna/cable connections.
❏
Try another channel; it could be station trouble.
❏
Press ANT to change the input mode (see page 40).
❏
Adjust the antenna.
❏
Move the TV away from noise sources such as cars, neon signs, or hair-
dryers.
❏
Using a highly directional outdoor antenna or a cable may solve the
problem.
❏
You have selected a text option in the Setup Menu and no text is available.
(See page 74 to reset Setup selections.) To turn off this feature, set the
Caption Vision option to Off. If you were trying to select closed captioning,
select CC1 instead of
❏
If the Auto setting does not automatically detect the 16:9 signal from your
On
DVD player, select
details, see page 75.
Possible Remedies
❏
Press MUTING so that the word
40).
❏
Speaker
Make sure the
❏
Increase the volume of the cable box using the cable box's remote control.
Then press TV FUNCTION
❏
The TV's audio might be set to
to Stereo. In the Audio Menu (see page 66), set the
already set to Stereo,
during weak stereo broadcasts).
❏
If the Speaker option is set to
order to output the sound to your audio system) use your audio receiver to
adjust the sound (see page 66). Or, to use the TV remote control, set the
Audio Out Variable.
option to
❏
To turn on the TV speakers, set the
option in the Video Menu (see page 64).
TEXT 1-4.
to manually turn on the 16:9 Enhanced feature. For
Muting disappears from the screen (see page
On
option is set to in the Audio Menu (see page 67).
and adjust the TV's volume.
Auto SAP or Mono, when it might be better set
switch to Mono (which may reduce background noise
Off and the Audio Out
Speaker option to
MTS setting to Stereo. If
option is set to Fixed (in
On (see page 66).
83