4 Comm-Box Communication
Each Comm-Box unit comes with two software packages installed (Munters provides the license for both
packages):
GreenNet
•
TeamViewer
•
There are two ways to enable the Comm-Box to communicate to controllers (via the GreenNet software):
TeamViewer via an existing LAN
•
TeamViever via a modem and a data SIM card
•
4.1 TeamViewer Definition
CAUTION Munters recommends testing the connection via Teamviewer before installing the Comm-
Box in the field by an authorized technician only!
Green Net is installed on your Comm-Box. The following chapter describes how to connect to your Green
Net program.
Setting up TeamViewer: Silver Sticker ID
•
Setting up TeamViewer: Retrieved ID
•
Technical Support
•
4.1.1 S
T
ETTING UP
EAM
Comm-Box is an industrial PC that can work:
Locally, using a keyboard and screen (refer to Connecting the Comm-Box to a Peripheral
•
Device, page 8)
Remotely via TeamViewer.
•
TeamViewer requires an ID number (the Partner ID). On the package in which your Comm-Box arrives is a
silver sticker. The unit's Partner ID appears on this sticker.
Figure 6: Silver Sticker Sample
Use this ID number when connecting via TeamViewer.
1. Download and install TeamViewer from the web onto your remote PC.
o Download the Personal Use version.
o Do not install the program on more than five computers!
V
: S
S
IEWER
ILVER
TICKER
© Munters AB, 2019
ID
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