Faq; Why Am I Unable To Access The Internet On A Device; Why Am I Unable To Access Wlan On A Device - Huawei B890 Online Help Manual

14.1 Why am I unable to access the Internet on a device?

Procedure
Step 1 Check that the Smart Hub is powered on.
Step 2 Check that the SIM card is activated and installed properly.
Step 3 Check the signal strength and make sure that the Smart Hub is located in an area
within wireless network coverage.
Step 4 Check that the connection between the Smart Hub and the device is established.
Step 5 Check that the network mode is correct. To verify, login to the Web interface site,
choose Connection > Connection Status to check.
Step 6 When accessing the Internet through the Smart Hub, check that the Profile, PPP user
name, and password are correct. These parameters are provided by your service
provider. To verify, login to the Web interface or consult your service provider.
Step 7 The device is unable to access the Internet if the DHCP service is not activated and
the device still needs to obtain a dynamic IP address. In this case, you must assign an
IP address to your device.
Step 8 Check that the network adapter of the device works normally.
Step 9 Check that the Wi-Fi Name and password of the Smart Hub are correct.
Step 10 If the problem persists, consult your service provider.
----End

14.2 Why am I unable to access WLAN on a device?

Procedure
Step 1 Interferences or obstacles can block wireless signal. Move the Smart Hub to a
different location.
Step 2 Check that the Smart Hub's Wi-Fi Name, WEP encryption mode and Password has
been entered correctly. The Wi-Fi Name and Password is printed on the Smart Hub
Issue 01 (2013-02-05)
HUAWEI B890 4G LTE Smart Hub
Online Help
14

FAQ

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