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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
-
Arlington, VA 22203
-
-
Telephone: 1
800
955
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
8-4
-
free telephone
1804
-
5100
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
-
speech
impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
-
-
Buick by dialing: 1
800
83
(TTY users in Canada can dial 1
Customer Assistance Offices
Buick encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to Buick,
the letter should be addressed to Buick's Customer
Relations Center.
United States
Buick Customer Relations Center
P.O. Box 5039
-
Troy, MI 48007
5039
1-800-521-7300
1-800-83–BUICK (28425)
(For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
-
BUICK (28425).
-
-
-
800
263
3830.)
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