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Table of Contents
Related Manuals for Microsoft Surface Laptop Go
Summary of Contents for Microsoft Surface Laptop Go
- Page 1 Surface Laptop Go SSD Removal Procedure M1171431...
- Page 2 To the fullest extent permissible by law, Microsoft shall not be liable for damages of any kind arising from the use of information, content, materials, or product made available in or in conjunction with this Manual, including but not limited to direct, indirect, incidental, consequential, and/or punitive damages unless otherwise specified in writing.
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Page 3: Table Of Contents
Table of Contents DEVICE IDENTITY INFORMATION ........................... 4 · SURFACE LAPTOP MODELS ........................4 · GLOSSARY OF TERMS ..........................5 GENERAL INFORMATION, PRECAUTIONS, WARNINGS ..................6 · TOOLS AND JIGS ............................6 · GENERAL SAFETY PRECAUTIONS .......................7 · SPECIFIC PRECAUTIONS AND WARNINGS ....................8 ·... -
Page 4: Device Identity Information
Surface Support – Laptop Go: Link Surface Laptop Go Technical Specifications: Surface Laptop Go The model and serial number for Surface Laptop Go is on the bottom center closest to the display hinge point. Made in China Model 1868 E252824... -
Page 5: Glossary Of Terms
Glossary of Terms The following terms are used throughout this guide. Feet or Foot – Non-Skid Foot Pads • C-cover – Keyboard Trackpad Assembly • • SSD – Solid-State Drive • BMR – Bare Metal Recovery refers to the clean imaging process. •... -
Page 6: General Information, Precautions, Warnings
This symbol identifies important safety and health information in this manual. Tools and Jigs Microsoft Recommended Jigs ESD-safe battery cover • Microsoft Provided Software Tools / References: How To: Update Surface device firmware and OS • Download: Surface drivers and firmware •... -
Page 7: General Safety Precautions
Microsoft directly for information about proper device disposition. • Always select and use the appropriate AC power supply for a device. We recommend you use genuine Microsoft power supply units and AC power cords. A genuine Microsoft power supply unit is provided with every device. -
Page 8: Specific Precautions And Warnings
Do not attempt to open a device if you have received a report indicating the device has emitted “smoke” or if it exhibits melting or other heat damage on the device casing. Contact Microsoft directly for information about proper device disposition. -
Page 9: Safety Policies/Procedures
Safety Policies/Procedures Microsoft’s field product safety program team is referred to as the Rapid Response Team (RRT). All device issues that may be safety related should be managed per the following instructions. Contact Microsoft IT Professional Support at the link below if a Microsoft Surface device visually exhibits any of the... -
Page 10: Diagnostics/Troubleshooting Overview
Diagnostics/Troubleshooting Overview • For general Surface support, visit www.support.microsoft.com • To troubleshoot device feature/function problems or learn more about Surface Laptops visit aka.ms/SurfaceLaptopHelp • If you’d like to learn more about Windows, visit aka.ms/WindowsHelp • To learn more about the accessibility features of the Surface Laptop, go to the online user guide at aka.ms/Windows-Accessibility... -
Page 11: Ssd Removal And Reassembly Procedures
Please note that the battery bears the following warning label. Please heed the information provided on the label. Battery cannot be easily replaced by user • Risk of fire or burning – contact Microsoft for assistance • Do not separate or remove battery from backplate cover •... -
Page 12: Ssd Removal Process
SSD Removal Process Preliminary Requirements IMPORTANT: Be sure to follow all special (bolded) notes of caution within each process section. IMPORTANT: SSD re-installation should not be carried out. SSD replacement or swap should not be attempted. It may damage the device or pose safety concerns for users. Damage to the device(s) caused during the process will not be covered under warranty. - Page 13 Process Steps: Feet removal – Use plastic tweezers / spudger to lift one edge of each foot. Grasp the loose end and pull the foot from the D-bucket. Ensure all adhesive tape remnants and glue residue are removed. Clean the D-bucket foot recesses with 70% Isopropyl Alcohol.
- Page 14 3. Separate C-cover from device – Using a plastic opening tool, slowly pry C-cover upwards to unsnap the hook and snap features. Disassemble hooks from the front of the device first by prying upwards with the plastic tool. b. Pry up on the hooks on the left and right sides of the device, working from the front of the device to the back.
- Page 15 4. Position C-cover for FPC removal – After lifting the C-cover completely from the D-bucket, angle and hover the C-cover so that the far side is facing down towards the device and C-cover FPC is accessible. 5. Disconnect FPCs – While hovering the C-cover, disconnect the battery and then the C-Cover FPC from the main board.
- Page 16 6. Remove SSD Shielding cover and Screw – Use the plastic opening tool to pry up shielding cover. Slide the tool under the lip on the top side of the shield. Use a PH00 screwdriver to remove the screw securing the SSD.
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Page 17: Reinstall C-Cover Keyboard Process
Reinstall C-cover Keyboard Process Check for unexpected items within device – Check C-cover (both sides) and device enclosure for any loose articles that may be present inadvertently on the C-cover or within the device enclosure areas. Carefully inspect the battery surface and area around battery specifically for any foreign objects before removing battery cover. - Page 18 3. Connect Battery FPC – Connect the Battery FPC to the main board. Slide the FPC into the connector and then press down on the locking tab. 4. Align the C-cover – Properly align the cover to the unit using the front edge alignment posts. Carefully place the C-cover back onto the D-bucket and shift the C-cover snaps into place.
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Page 19: Environmental Compliance Requirements
H09117, “Conformance Standards for Environmentally Sound Management of Waste Electrical and Electronic Equipment (WEEE),” which is available at this link: https://www.microsoft.com/download/details.aspx?id=11691 In case of questions, please contact AskECT@microsoft.com ©2020 Microsoft. M1171431...