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User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and using
the monitor.

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Table of Contents
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Summary of Contents for HP M27fd

  • Page 1 User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • Page 2 United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
  • Page 4 About this guide...
  • Page 5: Table Of Contents

    Adjusting the monitor ........................12 Installing a security cable ......................... 13 Turning on the monitor ........................13 HP watermark and image retention policy ..................14 2 Using the monitor ............................15 Downloading software and utilities ........................15 The Information file ............................. 15 The Image Color Matching file ..........................
  • Page 6 International Association of Accessibility Professionals (IAAP) ............32 Finding the best assistive technology ....................32 Assessing your needs ..................... 32 Accessibility for HP products ..................32 Standards and legislation ............................ 33 Standards ............................33 Mandate 376 – EN 301 549 .................... 33 Web Content Accessibility Guidelines (WCAG) ..............
  • Page 7 Index ................................36...
  • Page 8 viii...
  • Page 9: Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
  • Page 10: Preparing To Call Technical Support

    Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant.
  • Page 11: Front Components

    68.6 cm (27 in) diagonal viewable screen area with 1920 × 1080 FHD or 2560 × 1440 QHD resolution, ● plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio 80.0 cm (31.5 in) diagonal viewable screen area with 1920 × 1080 FHD resolution, plus full-screen ●...
  • Page 12: Rear Components 54.6 Cm (21.5 In) And 60.5 Cm (23.8 In) Models

    Table 1-2 Front components and their descriptions Component Description Power button Turns the monitor on or off. Menu button Press to open the OSD menu. When the OSD menu is open, the Menu light turns on. OSD buttons When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions.
  • Page 13: Rear Components 68.6 Cm (27 In) And 80.0 Cm (31.5 In) Models

    Table 1-3 Rear components and their descriptions (continued) Component Description Power connector Connects an AC adapter. Power light On: The monitor is on. Off: Depending on your monitor model, the monitor is off or in Sleep state. VGA connector Connects the VGA cable to a source device. HDMI port Connects the HDMI cable to a source device such as a computer or game console.
  • Page 14: Rear Components 68.6 Cm (27 In) Usb Type-C Model

    Table 1-5 Rear components and their descriptions Component Description Security cable slot Connects an optional security cable. Power connector Connects an AC adapter. Power light On: The monitor is on. Off: Depending on your monitor model, the monitor is off or in Sleep state. DisplayPort connector Connects the DisplayPort cable to a source device such as a computer or game console.
  • Page 15: Locating The Serial Number And Product Number

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals.
  • Page 16: Attaching The Monitor Stand

    Attaching the monitor stand Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a stand. TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause interfering reflections. NOTE: The procedures for attaching a monitor stand might be different on other models.
  • Page 17: Connecting The Cables

    Replace the cover on the stand (3). Connecting the cables In addition to details about how to connect a cable, this section contains information about how your monitor functions when you connect certain cables. NOTE: Depending on the model, the monitor might be capable of supporting VGA, USB Type-C, HDMI, or DisplayPort inputs.
  • Page 18 Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and ● the other end to the DisplayPort connector on the source device. Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to ●...
  • Page 19 Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the ● other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable provided with the monitor.) IMPORTANT: The monitor’s USB Type-C port provides network, data, video, and power delivery...
  • Page 20: Connecting Usb Devices (Select Products Only)

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
  • Page 21: Installing A Security Cable

    Image retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty.
  • Page 22: Hp Watermark And Image Retention Policy

    Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle.
  • Page 23: Using The Monitor

    The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile Format specification. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD: Use the buttons under the bottom of the monitor’s front bezel.
  • Page 24: Using The Osd Function Buttons

    If the monitor is not already on, press the power button to turn on the monitor. Press the Menu button. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active. The following table lists possible menu selections in the OSD main menu.
  • Page 25: Reassigning The Function Buttons

    Table 2-2 Button names and descriptions (continued) Button Description Assignable function button Next input button Switches the monitor's input source to the next active input. Assignable function button Reassigning the function buttons Except for the Menu button, you can change the action associated with a function button from the default action that you can quickly access your most commonly used menu items.
  • Page 26: Setting Up Windows Hello Facial Recognition (Select Products Only)

    Press the Menu button to open the OSD, or press the center of the OSD controller to open the OSD. In the OSD, select Power. Select Auto-Sleep Mode, and then select Off. Setting up Windows Hello facial recognition (select products only) In select products, you can use Windows Hello facial recognition to gain quick, secure access to your computer.
  • Page 27: Support And Troubleshooting

    Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues...
  • Page 28: Button Lockouts

    OSD menu, select Image, and then select Auto Adjustment. If the result is not satisfactory, continue with the procedure. Open the auto-adjustment utility. (You can download this utility from http://www.hp.com/support.) The setup test pattern is displayed.
  • Page 29: Optimizing Image Performance (Analog Input)

    When you use the controls, you will obtain the best results by using the auto-adjustment pattern software utility. You can download this utility from http://www.hp.com/support. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears.
  • Page 30 Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up or down. Chapter 3 Support and troubleshooting...
  • Page 31: Maintaining The Monitor

    ● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. Never block the slots and openings of the cabinet or push objects into them. These openings provide ●...
  • Page 32: Shipping The Monitor

    A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
  • Page 33: Appendix A Technical Specifications

    This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
  • Page 34: Technical Specifications 68.6 Cm (27 In) Model

    Table A-2 Technical specifications Specification Measurement Display, widescreen 60.5 cm 23.8 in Type IPS/AHVA Viewable image size 60.5 cm diagonal 23.8 in diagonal Maximum weight (unpacked without stand) 2.20 kg 4.85 lbs Dimensions Height 31.55 cm 12.42 in Depth 3.38 cm 1.33 in Width 53.58 cm...
  • Page 35: Technical Specifications 80.0 Cm (31.5 In) Model

    Table A-3 Technical specifications (continued) Specification Measurement Storage humidity 5% to 95% (noncondensing) Power source 100–240 VAC 50/60 Hz Input terminal Two HDMI ports and one VGA port (select models) Two HDMI ports and one DisplayPort connector (select models) One USB Type-C port, two downstream USB ports, two HDMI ports, and one VGA port (select models) Technical specifications 80.0 cm (31.5 in) model This section provides specifications for your monitor.
  • Page 36: Qhd Preset Display And Timing Resolutions

    Table A-5 Preset display resolutions Preset Pixel format Horz freq (kHz) Vert freq (Hz) 640 × 480 31.469 59.940 720 × 400 31.469 70.087 800 × 600 37.879 60.317 1024 × 768 48.363 60.004 1280 × 720 45.000 60.000 1280 × 800 49.702 59.810 1280 ×...
  • Page 37: Power Supply Specifications

    Table A-7 Preset display resolutions (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1280 × 800 49.702 59.810 1280 × 1024 63.981 60.020 1440 × 900 55.935 59.887 1600 × 900 60.000 60.000 1680 × 1050 65.290 59.954 1920 ×...
  • Page 38: Energy Saver Feature

    Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the backlight is turned off, and the power light turns amber.
  • Page 39: Appendix B Accessibility

    HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
  • Page 40: International Association Of Accessibility Professionals (Iaap)

    As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use.
  • Page 41: Standards And Legislation

    Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ● Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.
  • Page 42: Useful Accessibility Resources And Links

    NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
  • Page 43: Hp Links

    HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility ●...
  • Page 44 1 accessibility 33 getting to know your monitor 2 support 2 HDMI port 4, 5, 6 technical support 2 HP Assistive Policy 31 HP resources 1 USB Type-C port 6 HP support 1 warnings 1 International Association of...

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