Electrolux ECCI3668AS Service Data Sheet page 2

How to read error codes
E X X X
Module with error
Error detail
Indicates which component has an error (0-9)
Indicates an error
ERROR CODES
UI Display Error Description Corrective Action
E0-XX Wrong configuration of the induction Disconnect power to the appliance for 30 seconds. If error still occurs:
Configuration module or user interface 1.
2.
E3-xx Over or under voltage 1.
Power Supply
2.
E4-xx Failure occurs after heating up an empty This is normal behavior. The reason for the over temperature is the air gap between the pot bottom and the
Coils pan with level "MAX" ceramic cooktop, which causes the slower reaction time for the sensor.
or
A pot has a large pan bow, which is
causing an over temperature at the coil
temperature sensor.
The failure disappears after 15 min.
E4-xx Temperature sensor defect or wrong 1.
Temp Sensor mounting. 2.
3.
4.
5.
E6-xx Defective induction module Disconnect the appliance from the mains for 30 sec. If error still occurs after 1 min operation, replace
Power Module the faulty induction module(s).
E7-xx Fan defect. 1.
Fans
2.
3.
E8-xx Communication/wiring between 1.
Communication induction generator and user interface
interrupted. 2.
Center wire of MACS connector defect 3.
OR induction generator defect 4.
OR no main power supply.
(always if only both right zones with
error)
E9-xx User interface touch system defect. Disconnect the appliance from the mains for 30 sec. If the alarm still occurs after 1 min of operation,
User Interface replace the user interface. If the error still occurs, replace the UI carrier.
Module 1 Module 2
ON MAX ON MAX ON MAX
POWER OFF OFF OFF
Replace the user interface.
If replacing the UI does not fix the error, replace the faulty induction module(s).
Check 208-240 volt AC between L1 and L2 connectors. See the connection label on the bottom
of the appliance. Operate the appliance with cookware for 1 min.
If the supply is okay, replace the faulty induction module(s).
Check connector at induction module.
Check the coil sensor, it should be placed even in the silicon carrier.
For appliances with 3 zones, is the "Dummy" temperature sensor at the 2nd terminal mounted?
Replace coil with sensor.
If above is without success, replace the faulty induction module(s).
Operate 1 zone on high power level for 1 min. Fan should start running. If not, check for blocking
of fan and connector at induction module.
Replace fan. Attention: this is not possible on all induction modules.
If this is without success, replace the faulty induction module.
Check the power supply cable between the UI and the power board (BS003 connection on the
power board to XP01 on the UI).
If the cables are unplugged or loose, reconnect. If the cables are damaged, replace cables. I
f cables good, then replace the power board.
If error persists, replace UI.
ADDITIONAL ERROR (FAULT) CONDITIONS
Symptom or failure Control Display
Cannot activate or oper-
ate the cooktop
Module 3
Controls do not activate
with pan in place.
ON MAX ON MAX
OFF OFF
Pan does not heat up.
No power to any cook Normal operation
zone.
Single keys are not
operable.
Individual cooking zones
cannot be used or cannot
always be used.
Carrier
None.
Cooking power too low or Normal operation
shuts down prematurely.
"Hot" in display when "Hot"
cooking zone is cold and
switched off.
Timer defect
Single segments of the
display are defective
Possible cause or condition
Power is not connected properly. Make sure the cooktop is correctly connected to the power supply.
Circuit-breaker tripped or fuse Make sure that that the breaker is closed or the fuse is good.
blown
Incompatible cookware Test cookware with magnet to verify compatibility.
Pan too small for proper pan detec- Use larger pan or this pan on a smaller cooking zone. Refer to owner's
tion and only works with low power. guide for proper pan selection.
Pan not detected. Check whether the pots or pans are suitable for induction. Refer to
owners guide for proper pan selection.
Incompatible cookware Test cookware with magnet to verify compatibility.
Induction coil not correctly Check the coil wire terminal connections. Ensure that they are properly
connected or induction coil open. connected and tightened. Test continuity of coil (should be less than 1
ohm).
Distance between coil and glass Check whether the coil is properly positioned and touching the glass
ceramic too large. cooktop surface.
Demo mode activated Deactivate Demo mode. See separate box.
Demo mode activated Deactivate Demo mode. See separate box.
User interface not correct pressed Check build in position of the user interface and correct if necessary.
to ceramic or defect. The LED should be central above the main switch.
If some keys or cooking levels are difficult to operate or unstable. 1)
Disconnect the appliance from the mains for 30 sec. and try again.
2) If the error remains, the user interface may not be pressed close
enough to the ceramic glass, or may be too far away. Check for cables
or other things between user interface module and the carrier. Check
if the carrier is correctly positioned and all spring elements are present
and working. If the carrier or spring element have problems, replace the
carrier. For silicon component put a 1mm-1.5mm metal sheet under the
silicon silicon component in the area where the keys are not working.
Spring element
Check that the induction coils and the support plate are the correct
distance from the ceramic glass.
If these solutions do not help, replace the user interface.
Test cables & connections. User 1. Follow instructions for proper use of touch controls.
interface defective. 2. Replace user interface.
Ventilation slots obstructed. Clear vent openings.
Unsuitable pots ( bottom bent). Follow owner's guide for proper pan selection.
Distance between coil and glass Check whether the ceramic glass was pushed down when being
ceramic too large. screwed in position and the coil has been correctly positioned.
Temperature sensor defect. 1. Test coil sensor; it should be approximately 100K ohms at room
temperature. Replace coil if resistance is incorrect.
2. Replace power generator board.
User interface defect Replace user interface
User interface defect Replace user interface
Suggested Corrective Action