Troubleshooting - Sony MSAC-US7 Operating Instructions Manual

Troubleshooting

If you run into any problem using this unit, use the following table to
troubleshoot the problem. If the problem persists, contact your Sony
dealer.
Symptom
You cannot install the
USB driver software.
You cannot install the
"Memory Stick" driver
software.
Memory Stick icon does
not appear in Explorer or
My computer.
(Windows)
Memory Stick icon does
not appear.
(Macintosh)
30-US
Cause/Solution
•The connection between the personal
computer and this unit is not correct.
t Connect correctly. (page 17)
•Device other than this unit is connected
to the USB jack on the personal
computer.
t Disconnect or turn off the USB
devices except this unit.
•"SETUP.exe" on CD-ROM has not been
carried out.
t Carry out "SETUP.exe"on CD-ROM.
•"Memory Stick" is not in this unit.
t Insert "Memory Stick" into this unit.
•The connection between the personal
computer and this unit is not correct.
t Connect correctly. (page 17)
•"Memory Stick" is not in this unit.
t Insert "Memory Stick" into this unit.
•The connection between the personal
computer and this unit is not correct.
t Connect correctly. (page 17)
•"Memory Stick" is not in this unit.
t Insert "Memory Stick" into this unit.