Line 1 and Line 2 Status Lights
–––––––
Green
Active call.
Making Calls
Using the speed dial keys
To an internal extension
To an external phone number
To an international phone number
To emergency services
Receiving Calls
Answering a call
Answering call-waiting
Stopping ring or call waiting
Toggling Do Not Disturb
Ending Calls
One active call
Two active calls
Placing Calls on Hold
Putting a call on hold
Placing a new call when a call is active
Retrieving a call on hold
Switching between held calls
View details of calls in progress
Three-Way Conferencing
One active call and one held
Stopping a conference call
Transferring Calls
(to internal extensions)
Call transfer
Transfering to voicemail
Call Forwarding
Turn on call forwarding
Disable call forwarding
Accessing and Updating Voicemail
Listening to voicemail
Recording/updating your greeting
Recording/updating your name
Changing your PIN
To print more copies go to http://ooma.com/ooma-office-user-guide
Ooma-Office-DP1-Shortcuts-EN-FR 2018-24-Jan-R9.indd 1
–––––––
Red
Call on hold.
Pick up the handset or press the SPEAKER key.
Press the key assigned to speed dial your contact.
Pick up the handset or press the SPEAKER key.
Dial the extension number.
Pick up the handset or press the SPEAKER key.
Dial the domestic number.
Pick up the handset or press the SPEAKER key. Dial 011,
then the country code and phone number.
Pick up the handset or press the SPEAKER key. Dial 911.
Pick up the handset or press the SPEAKER key when it rings.
Press the corresponding non-lit LINE key when you hear the
call waiting beep.
Press the IGNORE CALL key. You may still answer the call on other devices.
Press the DND key to toggle Do Not Disturb on and off.
When the key is lit green, Do Not Disturb is on.
If the call is active, hang up the handset or press the END CALL
or SPEAKER key.
If the call is on hold, press the
then hang up the handset or press the END CALL or SPEAKER key.
If the call you wish to end is active, press the END CALL key.
If the call to end is on hold, press its
Then press the END CALL key.
LINE key to place the active call on hold. The LINE key
Press a
green
will be lit
red
slowly when the call is put on hold.
Press a non-lit LINE key to automatically put the active call on hold,
and switch to the available line. Dial the new phone number.
LINE key to retrieve the held call.
Press the
red
Press the LINE key that is
The current call will be put on hold.
View the phone numbers and call durations for each currently active
or held call on the display screen. A held call is displayed in grey,
and an active call is displayed in black.
Press the CONFERENCE key to start the three-way conference.
Hang up the handset, press the SPEAKER key (if in speaker mode)
to terminate all calls, or press the CONFERENCE key to break the
conference into one active call and one held call.
Press the TRANSFER key to place the current call on hold. Dial the
extension number to transfer to.
Press the TRANSFER key, then dial
Pick up the handset and dial
Pick up the handset and dial
Press the Voicemail key.
Select Option 5 from the Voicemail menu, then select Option 1
Select Option 5 from the Voicemail menu, then select Option 2.
Select Option 5 from the Voicemail menu, then select Option 3.
User Shortcut Guide
for Ooma Office
red
LINE key to retrieve it,
red
LINE key to retrieve it.
red
to retrieve the held call.
and then the extension number.
* *
* 72#
. Follow the voice prompt instructions.
73#. Wait for the confirmation prompt.
*
700-0186-300
1/24/18 3:52 PM
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