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Carestream Kodak DirectView CR 500 SYSTEM Diagnostics

Carestream Kodak DirectView CR 500 SYSTEM Diagnostics

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{ D i a gnos t i c s } { P r o duc t i o n} { C ar e s t r e am Heal t h I n c . } { R es t r i c t e d}
Restricted
Important
Qualified service personnel must repair this equipment.
DIAGNOSTICS
Kodak DirectView CR 500 SYSTEM
Service Code: 4366
for the
Publication No. DG4366-1
Supersedes DG4366-1
© CARESTREAM HEALTH, INC.
09OCT07
22NOV04
H195_0016BC

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  • Page 1 { D i a gnos t i c s } { P r o duc t i o n} { C ar e s t r e am Heal t h I n c . } { R es t r i c t e d} Publication No. DG4366-1 09OCT07 Supersedes DG4366-1 22NOV04 Restricted DIAGNOSTICS for the Kodak DirectView CR 500 SYSTEM Service Code: 4366 Important Qualified service personnel must repair this equipment. H195_0016BC © CARESTREAM HEALTH, INC.

  • Page 2: Table Of Contents

    2 of 211 No patent license is granted by this information. Carestream Health, Inc. reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information. Carestream Health shall not be liable for any loss or damage, including consequential or special damages, resulting from any use of this information, even if loss or damage is caused by Carestream Health’s negligence or other fault.
  • Page 3 DIAGNOSTICS 09OCT07 940 - Display only, no Log Message....... DG4366-1 941 - Display only, no Log Message.
  • Page 4 DIAGNOSTICS 09OCT07 Screen Return ..........DG4366-1 SLOW SCAN AY .
  • Page 5 DIAGNOSTICS 09OCT07 12266 - Screen did not fully enter the erase assembly ....DG4366-1 12267 - Screen did not return to cassette ......Page 5 of 211 12301 - Slow Scan frequency locked range error while not...
  • Page 6 DIAGNOSTICS 09OCT07 14018 - Display only, no Log Message......DG4366-1 14019 - The MSC BOARD A1 has reported a model number that is Page 6 of 211 not consistent with the current version of embedded MCPU software...
  • Page 7 DIAGNOSTICS 09OCT07 16019 - Calibration could not find offset, rotate GALVO DG4366-1 counterclockwise ..........Page 7 of 211 16020 - Calibration could not find offset, rotate GALVO clockwise...
  • Page 8 DIAGNOSTICS 09OCT07 30046 - 24 V supply error........DG4366-1 30047 - Interlock switch closed.
  • Page 9 DIAGNOSTICS 09OCT07 54020 - Failed FTP software transfer from PC to MCPU ....DG4366-1 54021 - Failed MSC application software download ....Page 9 of 211 54022 - Failed SLOWSCAN boot and application software download...
  • Page 10 DIAGNOSTICS 09OCT07 59017 - DICOM - Negotiating Association FAILED - Missing DG4366-1 Application Context ......... . Page 10 of 211 59018 - DICOM - Negotiating Association FAILED - Invalid Protocol...
  • Page 11 DIAGNOSTICS 09OCT07 Image Quality............DG4366-1 Malfunctions of SCREENS and CASSETTES.

  • Page 12: Using The Diagnostics

    DIAGNOSTICS Using the Diagnostics 09OCT07 Section 1: Using the Diagnostics DG4366-1 Page 12 of 211 “System Service Diagnostic” Screen At the “Login” screen, type the correct information for: • “User Name” • “Password”...
  • Page 13 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page Important 13 of 211 For systems with Software Version ≥ 4.1, you must have a “Session ID” for access to “Service Functions” and “Diagnostics”. See SERVICE BULLETIN 843. If necessary, at the “Service Logon” screen, type your “Session ID”. At the main menu, click: •...
  • Page 14 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 14 of 211 Does the “LOADING SERVICE DIAGNOSTICS” screen display? Advance to Functions of the “System Continue with Step Service Diagnostic” Screen. Check that the TX and RX LEDs are blinking on the MASTER CENTRAL PROCESSING UNIT BOARD A2 and on the NETWORK CARD in the computer.
  • Page 15 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 15 of 211 Does the “CR model 0 not recognized” screen display? Check that the TX and RX LEDs are blinking on Continue with Step the MASTER CENTRAL PROCESSING UNIT BOARD A2 and on the NETWORK CARD in the computer.
  • Page 16 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 16 of 211 Select [EXIT]. Note Wait for the application to begin. At the main menu, select: • [SERVICE UTILITIES] • [EXIT TO DESKTOP] Double-click: • “My Computer” • “Control Panel” • “Network and Dial-up Connections”...
  • Page 17 DIAGNOSTICS Using the Diagnostics 09OCT07 Right-click “SCANNER”. DG4366-1 Page Click “Properties”. 17 of 211 Double-click “Internet Protocol (TCP/IP)”.
  • Page 18 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 18 of 211 Click “Use the following IP address:”. Check the values for the internal addresses: “IP Address” 192.168.0.1 “Subnet Mask” 255.255.255.0 “Default Gateway” 192.168.0.99...
  • Page 19 DIAGNOSTICS Using the Diagnostics 09OCT07 Are the values correct? DG4366-1 Page 19 of 211 Select: Enter the correct values from Step • [OK] Select: • [OK] • [OK] • [Close all windows] • [OK] Select Start>Shutdown. • [Close] Wait for the CR 500 SYSTEM to de- Select Start>Shutdown energize.

  • Page 20: Functions Of The "System Service Diagnostic" Screen

    DIAGNOSTICS Using the Diagnostics 09OCT07 Functions of the “System Service Diagnostic” Screen DG4366-1 Page 20 of 211...
  • Page 21 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 1 Component Tests DG4366-1 Page BUTTON Description 21 of 211 [Individual Component Control] Important For the procedure, see the Individual Component Control test. Allows you to actuate and check the status of: • MOTORS, CAMS –...
  • Page 22 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 BUTTON Description Page 22 of 211 [Component Control: Step] Important For the procedure, see the Component Control: Step test. Allows you to: • check the status of the components by executing the following steps: clamping the CASSETTE removing, scanning, and erasing the SCREEN returning the SCREEN to the CASSETTE...
  • Page 23 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 2 Calibration DG4366-1 Page BUTTON Description 23 of 211 [View Collector Profiles] Important For the procedure, see “Setting the Calibration” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. Displays the COLLECTOR PROFILE for each size of CASSETTE: •...
  • Page 24 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 BUTTON Description Page 24 of 211 [Slow Scan Current Calibration] Important For the procedure, see “Setting the Calibration” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. Completes the calibration of the SLOW SCAN AY for the correct current at all 3 phases of the MOTOR.
  • Page 25 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 3 Tests DG4366-1 Page BUTTON Description 25 of 211 [Light Test] Important For the test procedure, see Light Test. • Checks for excessive light to the PMTs during the loading of a CASSETTE. • Allows you to: –...
  • Page 26 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 BUTTON Description Page [Laser Power] 26 of 211 Laser Warning • Prevent direct exposure to the laser beam. • For the test procedure, see Laser Power. Allows you to: • check the power of the LASER DIODE •...
  • Page 27 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 4 Logs DG4366-1 Page BUTTON Description 27 of 211 [Error Log] Important For the procedure, see Checking the Error Logs. Allows you to: • check: – error code and description – date and time –...
  • Page 28 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 BUTTON Description Page 28 of 211 [Error Frequency Log] Important For the procedure, see Checking the Error Frequency Log. Allows you to: • check: – frequency of each error code – date and time of last error •...
  • Page 29 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 BUTTON Description Page [Export Log Files] 29 of 211 Important For the procedure, see Storing the Error Logs on a Disk. Records onto a FLOPPY DISKETTE: • “Actuation Logs” • error logs • parameters of the SLOW SCAN [Clear Error Log] Important For the procedure, see...
  • Page 30 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 5 “Repetitive Cycles” DG4366-1 Page BUTTON Description 30 of 211 [AutoLooper] Important • You must have: – SLOW SCAN AY COVER installed – LASER SAFETY COVER installed – “Light Leak Test” enabled. • For the procedure, see the AUTOLOOPER test.
  • Page 31 DIAGNOSTICS Using the Diagnostics 09OCT07 Table 6 Miscellaneous DG4366-1 Page BUTTON Description 31 of 211 [Download to Circuit Boards] Important For the procedure, you must see Downloading Software to BOARDS. Allows you to download the necessary software to all the BOARDS from the HARD DRIVE.
  • Page 32 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 32 of 211 [System Self Test] Important For the test procedure, you must see System Self Tests. Completes the following diagnostic tests: • “GALVO BOARD COMMUNICATION” - Checks the connection of the CABLE between: –...

  • Page 33: Diagnostic Tests

    DIAGNOSTICS Using the Diagnostics 09OCT07 Diagnostic Tests DG4366-1 Page Individual Component Control 33 of 211 At the “Service System Diagnostic” screen, select [Individual Component Control]. Important • If you actuate any of the components, you must select [RESET] before returning to the diagnostics main menu.
  • Page 34 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 34 of 211 Use the BUTTONS to actuate: • GUIDE MOTOR • RP 1 CAM • RP 2 CAM • SIDE ACTUATOR • PIN EXTRACTION • ERASE CAM • FEED MOTOR Select [SCANNER]. Important You must click [LED ON] to energize the “SCREEN START SENSOR”.
  • Page 35 DIAGNOSTICS Using the Diagnostics 09OCT07 Use the BUTTONS to actuate the: DG4366-1 Page • CASSETTE COMMANDS 35 of 211 • SLOW SCAN CONTROLLER • ERASE MOTOR • SCREEN START SENSOR • ERASE LAMPS Important You must select [RESET] after selecting BUTTONS. Select [RESET].

  • Page 36: Component Control: Step

    DIAGNOSTICS Using the Diagnostics 09OCT07 Component Control: Step DG4366-1 Page On the “System Service Diagnostic” screen, select [Component Control: Step]. 36 of 211 Insert the CASSETTE into the CR 500 SYSTEM. Check that the status of the SENSORS on the screen matches the table for the correct size of CASSETTE.
  • Page 37 DIAGNOSTICS Using the Diagnostics 09OCT07 Check that the status of the SENSORS on the screen matches the table. DG4366-1 Page 37 of 211 Does the status of the SENSORS match the table? Continue with Step Check the “Status” on the screen for messages or error codes.
  • Page 38 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page Important 38 of 211 The S6 SCREEN START SENSOR displays a HEXIDECIMAL VALUE of: • 00 - 60 when a screen is blocking the sensor • C0 - FF when a screen is not blocking the sensor The following table lists the HEXIDECIMAL VALUE for the S6 SENSOR.
  • Page 39 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 0 - 5F = A SCREEN is under the 60 - BF = S6 is in a Transitional CO - FF = No SCREEN Page S6 SENSOR State under the S6 SENSOR 39 of 211 Check that the status of the SENSORS on the screen matches the table.
  • Page 40 DIAGNOSTICS Using the Diagnostics 09OCT07 Check that the status of the SENSORS on the screen matches the table. DG4366-1 Page 40 of 211 Does the status of the SENSORS match? Continue with Step Check the “Status” on the screen for messages or error codes.

  • Page 41: Light Test

    DIAGNOSTICS Using the Diagnostics 09OCT07 Light Test DG4366-1 Page On the “System Service Diagnostic” screen, select [Light Test]. 41 of 211 Select: • [HV OFF] • [TEST] Wait for the test to complete. Check that “PASS” displays in the “AUTO-ZERO” field. Select [START GRAPH].
  • Page 42 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 42 of 211 Check that the value is between 4 and 5. Select [HV ON]. The graphic displays a large “spike”. Insert a CASSETTE into the CR 500 SYSTEM. Select [CYCLE CASSETTE].
  • Page 43 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 43 of 211 Check that the value is between 7 and 8. Select [ZOOM IN]. When the CASSETTE is in cycle, select [HV ON].
  • Page 44 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 44 of 211 Check that the value: • increases to approximately 50 - 51 • decreases to <10 If the value does not decrease to <10: check the TAPE on the CASSETTE INTERFACE AY check the COVERS and PANELS do the checkout for the PMT/DAS BOARD A5...

  • Page 45: Slow Scan Current And Velocity Tests

    DIAGNOSTICS Using the Diagnostics 09OCT07 Slow Scan Current and Velocity Tests DG4366-1 Page On the “System Service Diagnostic” screen, select [Slow Scan Current and Velocity 45 of 211 Tests]. Insert a CASSETTE into the CR 500 SYSTEM. Select [Start CURRENT TEST]. Wait for the test to complete.
  • Page 46 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 46 of 211 Check that the results are below 300. If the results are not correct, check the error logs. See Checking the Error Logs. Select [Start VELOCITY TEST]. Wait for the test to complete.
  • Page 47 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 47 of 211 Check that the results are below 210. If the results are not correct, check the error logs. See Checking the Error Logs. Remove the CASSETTE.

  • Page 48: Laser Power

    DIAGNOSTICS Using the Diagnostics 09OCT07 Laser Power DG4366-1 Page 48 of 211 Laser Warning Prevent direct exposure to the laser beam. On the “System Service Diagnostic” screen, select [Laser Power]. Select: • [LASER ON] • [READ] Check that the “Laser Power” is 28 - 32 mW.

  • Page 49: Galvo Test

    DIAGNOSTICS Using the Diagnostics 09OCT07 Is the “Laser Power” value correct? DG4366-1 Page 49 of 211 Continue with the next test. Check the connections to the LASER DRIVER BOARD A17. Install a new LASER DRIVER BOARD. Select [LASER OFF]. GALVO Test On the “System Service Diagnostic”...
  • Page 50 DIAGNOSTICS Using the Diagnostics 09OCT07 Remove the PANELS. DG4366-1 Page Insert one sheet of paper into the CR 50 of 211 FOLD MIRROR 500 SYSTEM between: laser beam • FOLD MIRROR paper • COLLECTOR Observe the laser beam on the sheet of paper.
  • Page 51 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 51 of 211 Select [-100] or [+100] until: • “Set Offset” value is 700 • “Set Amplitude” value is 1000 Observe the laser beam on the sheet of paper. Select [+100] until the “Set Amplitude” value is 3000. Observe the laser beam on the sheet of paper.
  • Page 52 DIAGNOSTICS Using the Diagnostics 09OCT07 If the laser beam does not change size correctly, do the action in the table: DG4366-1 Page Description Action 52 of 211 The laser does not scan. The beam Check: illuminates in a point. POWER SUPPLY PS1 POWER SUPPLY PS2 connections between: •...

  • Page 53: Galvo Plot

    DIAGNOSTICS Using the Diagnostics 09OCT07 GALVO PLOT DG4366-1 Page On the “System Service Diagnostic” screen, select [GALVO PLOT]. 53 of 211 Select: • [START GALVO PLOT] • [35 X 43 F]...
  • Page 54 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 54 of 211 Observe the GALVO PLOT.
  • Page 55 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 55 of 211 Correct Not Correct Not Correct Peak 3.195 3.195 3.195 Velocity Velocity Velocity 3.035 3.035 3.035 2.876 2.876 2.876 2.716 2.716 2.716 2.556 2.556 2.556 2.396 2.396 2.396 2.236 2.236 2.236 2.077 2.077 2.077...

  • Page 56: Transport

    DIAGNOSTICS Using the Diagnostics 09OCT07 Transport DG4366-1 Page On the “System Service Diagnostic” screen, select [Transport]. 56 of 211 Insert a CASSETTE into the CR 500 SYSTEM. Use the [+] or [-] to set the “Cycle given number of times” to 10. Select either: •...

  • Page 57: Autolooper

    DIAGNOSTICS Using the Diagnostics 09OCT07 AUTOLOOPER DG4366-1 Page 57 of 211 Important You must have: • LIGHT TEST set to enabled • SLOW SCAN COVER installed • LASER SAFETY COVER installed On the “System Service Diagnostic” screen, select [AutoLooper]. Insert a CASSETTE into the CR 500 SYSTEM. Use the [+] or [-] to set the “Number of Cycles”...

  • Page 58: System Self Tests

    DIAGNOSTICS Using the Diagnostics 09OCT07 Select either: DG4366-1 Page • [Scan given number of times], or 58 of 211 • [Scan Continuously] System Self Tests On the “System Service Diagnostic” screen, select [System Self Test]. Select [START MCPU SELF TEST]. Wait approximately 20 seconds for the test to complete.
  • Page 59 DIAGNOSTICS Using the Diagnostics 09OCT07 DG4366-1 Page 59 of 211 Observe the results for each test. If any of the tests display “FAILED”, check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem.

  • Page 60: Diagnostic Procedures

    DIAGNOSTICS Using the Diagnostics 09OCT07 Diagnostic Procedures DG4366-1 Page Checking the Error Logs 60 of 211 On the “System Service Diagnostic” screen, select [Error Log]. Select either: • [Sort By Date], • [Sort By ErrorCode], or • [Sort By CassetteID]...

  • Page 61: Checking The Error Frequency Log

    DIAGNOSTICS Using the Diagnostics 09OCT07 Checking the Error Frequency Log DG4366-1 Page On the “System Service Diagnostic” screen, select [Error Frequency Log]. 61 of 211 Select either: • [Sort By Date], • [Sort By ErrorCode], or • [Sort ErrorFrequency]...

  • Page 62: Checking The Actuation Logs

    DIAGNOSTICS Using the Diagnostics 09OCT07 Checking the Actuation Logs DG4366-1 Page On the “System Service Diagnostic” screen, select [Actuation Logs]. 62 of 211...

  • Page 63: Storing The Error Logs On A Disk

    DIAGNOSTICS Using the Diagnostics 09OCT07 Storing the Error Logs on a Disk DG4366-1 Page On the “System Service Diagnostic” screen, select [Export Log Files]. 63 of 211 Insert a disk into the DRIVE. Select either: • [COPY ERROR LOGS TO FLOPPY], •...

  • Page 64: Clearing The Error Logs

    DIAGNOSTICS Using the Diagnostics 09OCT07 Clearing the Error Logs DG4366-1 Page On the “System Service Diagnostic” screen, select [Clear Error Log]. 64 of 211 Select [CLEAR ERROR LOG].

  • Page 65: Displaying The Software Versions

    DIAGNOSTICS Using the Diagnostics 09OCT07 Displaying the Software Versions DG4366-1 Page On the “System Service Diagnostic” screen, select [Display Software Versions]. 65 of 211...
  • Page 66 DIAGNOSTICS Using the Diagnostics 09OCT07 Check that each BOARD has the correct communication: DG4366-1 Page Message Description Action 66 of 211 The version number The BOARD is Check that the newest and correct is in the field. “Responding”. version of the software is installed. All fields are blank.

  • Page 67: Downloading Software To The Boards

    DIAGNOSTICS Using the Diagnostics 09OCT07 Downloading Software to the BOARDS DG4366-1 Page On the “System Service Diagnostic” screen, select [Download to Circuit Boards]. 67 of 211 Caution Downloading the “SSC BOOT” can cause damage to the SLOW SCAN CONTROLLER BOARD A6. Only download the “SSC BOOT” if necessary. Select either: •...

  • Page 68: Error Codes

    DIAGNOSTICS Error Codes 09OCT07 Section 2: Error Codes DG4366-1 Page 68 of 211 Overview The first 2 digits of the error code identify the subsystem or component with the error. Example: 10003 The “1” and the “0” indicate that the error occurred in the subsystem CASSETTE LOAD. Table 7 to help identify the component with the error.
  • Page 69 DIAGNOSTICS Error Codes 09OCT07 DG4366-1 ID No. Subsystem Page CD/DVD SYSTEM 69 of 211 Security Audit...

  • Page 70: Cassette Load

    DIAGNOSTICS Error Codes 09OCT07 CASSETTE LOAD DG4366-1 Page 940 - Display only, no Log Message 70 of 211 Description: The SCANNER is energizing. Do not scan CASSETTES at this time. Cause: The CR 500 SYSTEM is not fully energized. Action: Wait for the CR 500 SYSTEM to fully energize.
  • Page 71 DIAGNOSTICS Error Codes 09OCT07 951 - Display only, no Log Message DG4366-1 Page 71 of 211 Description: The CASSETTE did not load. Cause: More than one cause is possible. See the error codes displayed. Action: Select “Continue” to eject the CASSETTE. Insert the CASSETTE again.
  • Page 72 DIAGNOSTICS Error Codes 09OCT07 954 - Display only, no Log Message DG4366-1 Page 72 of 211 Description: The CASSETTE did not erase. Cause: More than one cause is possible. See the error codes displayed. Action: Select “Continue” to eject the CASSETTE. Insert the CASSETTE again.
  • Page 73 DIAGNOSTICS Error Codes 09OCT07 957 - Display only, no Log Message DG4366-1 Page 73 of 211 Description: The CASSETTE could not be scanned because the memory is full. Cause: The disk is full. Action: Call the Technical Service Center. 958 - Display only, no Log Message Description: The CR 500 SYSTEM is in recovery from a malfunction.
  • Page 74 DIAGNOSTICS Error Codes 09OCT07 961 - Display only, no Log Message DG4366-1 Page 74 of 211 Description: The CR 500 SYSTEM is not able to load the SCREEN. Cause: More than one cause is possible. See the error codes displayed. Action: Select “Continue”...
  • Page 75 DIAGNOSTICS Error Codes 09OCT07 994 - Display only, no Log Message DG4366-1 Page Description: The CASSETTE was not loaded correctly into the CR 500 SYSTEM. 75 of 211 Cause: The CASSETTE was not inserted correctly. Action: Remove the CASSETTE. Insert the CASSETTE again. 995 - Display only, no Log Message Description: The CASSETTE was not scanned.
  • Page 76 DIAGNOSTICS Error Codes 09OCT07 998 - Display only, no Log Message DG4366-1 Page 76 of 211 Description: The CASSETTE was not ejected. Cause: The CASSETTE was not ejected. Action: Remove the CASSETTE. Insert another CASSETTE. 999 - Display only, no Log Message Description: The CR 500 SYSTEM is energizing.
  • Page 77 DIAGNOSTICS Error Codes 09OCT07 Cause 2: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned. DG4366-1 Page Action: Do the checkout for the MECHANISM SYSTEM CONTROL BOARD 77 of 211 10022 - MSC BOARD A1: Software malfunction Description: The DRIVE ROLLER received a signal when waiting for an interrupt or timeout to occur.
  • Page 78 DIAGNOSTICS Error Codes 09OCT07 10030 - READER did not read the CASSETTE BAR CODE DG4366-1 Page Cause 1: The CASSETTE: 78 of 211 • has a bar code that you cannot read • does not have a bar code Action: Install the correct bar code.
  • Page 79 DIAGNOSTICS Error Codes 09OCT07 10032 - Cannot activate cassette load switch DG4366-1 Page 79 of 211 Description: The GUIDE LOAD SENSOR S3 did not actuate at the correct time. Cause 1: A mechanical bind occurred. Action: Check the status of the GUIDE LOAD SENSOR S3 - use Individual Component Control.
  • Page 80 DIAGNOSTICS Error Codes 09OCT07 Cause 1: A mechanical bind occurred. DG4366-1 Page Action: Check the status of the FEED SENSOR S5 - use Individual Component Control. 80 of 211 Cause 2: The CASSETTE INTERFACE AY malfunctioned. Action: Repair the CASSETTE INTERFACE AY. 10036 - Display only, no Log Message Description: A CASSETTE is in the CR 500 SYSTEM.
  • Page 81 DIAGNOSTICS Error Codes 09OCT07 10039 - BAR CODE read failure occurred DG4366-1 Page Cause 1: The CASSETTE: 81 of 211 • has a bar code that you cannot read • does not have a bar code Action: Install the correct bar code. Cause 2: The internal BAR CODE READER malfunctioned.
  • Page 82 DIAGNOSTICS Error Codes 09OCT07 10999 - MSC BOARD A1: Software malfunction DG4366-1 Page 82 of 211 Description: A timeout occurred. Cause 1: The software for the MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned. Action: Install the software again for the MECHANISM SYSTEM CONTROL BOARD A1. Cause 2: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned.
  • Page 83 DIAGNOSTICS Error Codes 09OCT07 SLOW SCAN AY DG4366-1 Page 12009 - Caution! SLOW SCAN MOTOR drawing too much power 83 of 211 Cause: A malfunction occurred in one or more of the following components: • COIL BOARD A7 • SLOW SCAN AY Action: Check for an obstruction.
  • Page 84 DIAGNOSTICS Error Codes 09OCT07 Cause: The SLOW SCAN AY malfunctioned. DG4366-1 Page Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL 84 of 211 BOARD 12100 - SLOW SCAN CONTROLLER BOARD A6: Software Error Description: The SLOW SCAN AY will not move. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.
  • Page 85 DIAGNOSTICS Error Codes 09OCT07 12102 - SLOW SCAN stopped, position error while scanning DG4366-1 Page 85 of 211 Caution You might not be able to use the image. Description: The SLOW SCAN AY stopped when doing a scan on a SCREEN. The error message is displayed on the SCREEN.
  • Page 86 DIAGNOSTICS Error Codes 09OCT07 Cause 2: The SLOW SCAN MOTOR malfunctioned. DG4366-1 Page Action: Check the operation of the SLOW SCAN MOTOR. Do the Slow Scan Current 86 of 211 and Velocity Tests. If necessary, install a new SLOW SCAN MOTOR. 12107 - SLOW SCAN: +24 V DC malfunction during scan Cause 1: The POWER SUPPLY PS1 malfunctioned.
  • Page 87 DIAGNOSTICS Error Codes 09OCT07 12109 - SLOW SCAN stopped during scan DG4366-1 Page Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. 87 of 211 Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12110 - SLOW SCAN did not communicate with the MOTION SYSTEM CONTROL Description: The SLOW SCAN AY did not move because of a communication error with the SLOW SCAN CONTROLLER BOARD A6.
  • Page 88 DIAGNOSTICS Error Codes 09OCT07 12115 - SLOW SCAN CONTROLLER BOARD A6: Software Error DG4366-1 Page 88 of 211 Cause 1: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD Cause 2: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned.
  • Page 89 DIAGNOSTICS Error Codes 09OCT07 12122 - SLOW SCAN COIL BOARD A7 malfunctioned DG4366-1 Page 89 of 211 Description: The SLOW SCAN AY stopped or did not move at all. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12123 - SLOW SCAN CONTROLLER BOARD A6: Software Error...
  • Page 90 DIAGNOSTICS Error Codes 09OCT07 Cause: Malfunction in one or more of the following: DG4366-1 Page • COIL BOARD A7 90 of 211 • SLOW SCAN AY Action: Check for an obstruction. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12130 - SLOW SCAN CONTROLLER BOARD A6: Software Error Cause:...
  • Page 91 DIAGNOSTICS Error Codes 09OCT07 12202 to 12260 - SLOW SCAN CONTROLLER BOARD A6: “Memory DG4366-1 Page Command” Error 91 of 211 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD Error Description...
  • Page 92 DIAGNOSTICS Error Codes 09OCT07 Error DG4366-1 Description Page Code 92 of 211 12241 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM41 - Invalid Extended Address.” 12242 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM42 - Invalid Erase Block ID.”...
  • Page 93 DIAGNOSTICS Error Codes 09OCT07 12261 - Roller Pair 1 Cam Motor Timeout DG4366-1 Page 93 of 211 Description: A MOTOR and DRIVE PULLEY rotate a CAM that opens and closes ROLLER PAIR 1. A FLAG on the CAM SHAFT actuates an optical SENSOR to allow the system to determine the rotation of the CAM.
  • Page 94 DIAGNOSTICS Error Codes 09OCT07 Action: Check the operation of the DRIVE MOTOR. Use Individual Component DG4366-1 Page Control. 94 of 211 If necessary, install new parts. Do the checkout procedure for the MECHANISM SYSTEM CONTROL BOARD Cause 4: An intermittent error can be caused by: •...
  • Page 95 DIAGNOSTICS Error Codes 09OCT07 12262 - Roller Pair 2 Cam Motor Timeout DG4366-1 Page 95 of 211 Description: A MOTOR and DRIVE PULLEY rotate a CAM that opens and closes ROLLER PAIR 2. A FLAG on the CAM SHAFT actuates an optical SENSOR to allow the system to determine the rotation of the CAM.
  • Page 96 DIAGNOSTICS Error Codes 09OCT07 Action: Check the operation of the DRIVE MOTOR. Use Individual Component DG4366-1 Page Control. 96 of 211 If necessary, install new parts. Do the checkout procedure for the MECHANISM SYSTEM CONTROL BOARD Cause 4: An intermittent error can be caused by: •...
  • Page 97 DIAGNOSTICS Error Codes 09OCT07 12263 - Roller Pair 3 Cam Motor Timeout DG4366-1 Page 97 of 211 Description: A MOTOR and DRIVE PULLEY rotate a CAM that opens and closes ROLLER PAIR 3. A FLAG on the CAM SHAFT actuates an optical SENSOR to allow the system to determine the rotation of the CAM.
  • Page 98 DIAGNOSTICS Error Codes 09OCT07 Action: Check the operation of the DRIVE MOTOR. Use Individual Component DG4366-1 Page Control. 98 of 211 If necessary, install new parts. Do the checkout procedure for the MECHANISM SYSTEM CONTROL BOARD 12264 - Screen start sensor blocked Description: The SCREEN START SENSOR S6 did not actuate at the correct time.
  • Page 99 DIAGNOSTICS Error Codes 09OCT07 12265 - Screen start timeout. Screen did not enter reader DG4366-1 Page 99 of 211 Description: The SCREEN START SENSOR S6 did not actuate at the correct time. The SCREEN START SENSOR S6 is located between ROLLER PAIR 1 and the scan line.
  • Page 100 DIAGNOSTICS Error Codes 09OCT07 DG4366-1 leading edge or leading edge or Page 100 of 211 trailing edge view trailing edge view leading edge or leading edge or trailing edge view trailing edge view GOOD trailing edge 1.25 mm (0.050 in.) maximum 1.25 mm (0.050 in.) maximum leading edge trailing edge...
  • Page 101 DIAGNOSTICS Error Codes 09OCT07 Cause 4: The SCREEN is: DG4366-1 Page • “curled” 101 of 211 • not flat Action: Check: • “curl” - use the SCREEN CURL GAUGE for the Kodak DirectView CR 500 SYSTEM, 7H4963 • flatness - see the above graphic for flatness specifications If necessary, install a new SCREEN.
  • Page 102 DIAGNOSTICS Error Codes 09OCT07 12266 - Screen did not fully enter the erase assembly DG4366-1 Page 102 of 211 Important After clearing this error, you must remove the SCREEN from the ERASE AY. Description: The ERASE SCREEN SENSOR S8 did not actuate at the correct time. When moving in the scan direction, the “trailing”...
  • Page 103 DIAGNOSTICS Error Codes 09OCT07 12267 - Screen did not return to cassette DG4366-1 Page 103 of 211 Description: When the SCREEN was returning to the CASSETTE, the “trailing” or the “leading” edge did not actuate the START OF SCAN SENSOR. This error is displayed on the SCREEN.
  • Page 104 DIAGNOSTICS Error Codes 09OCT07 12302 - SLOW SCAN stopped, position error while not scanning DG4366-1 Page 104 of 211 Important • The image was scanned before the error occurred. • This error does not cause image artifacts. Description: The speed of the SLOW SCAN AY is out of specification when doing a scan on the SCREEN.
  • Page 105 DIAGNOSTICS Error Codes 09OCT07 Action: Remove TOP COVER of: DG4366-1 Page 105 of 211 • CR 500 SYSTEM • CASSETTE Observe the SCREEN when returning to the CASSETTE. If necessary, install: • MODIFICATION 3 • MODIFICATION 4 Cause 4: The BEARING for the RP1 DRIVE ROLLER is not seated in the hole. Action: Clean and lubricate the SHAFT of the RP1 DRIVE ROLLER.
  • Page 106 DIAGNOSTICS Error Codes 09OCT07 12303 - SLOW SCAN stopped, frequency lock motion stalled error while DG4366-1 Page not scanning 106 of 211 Important • The image was scanned before the error occurred. • This error does not cause image artifacts. Cause 1: The SCREEN had a jam: •...
  • Page 107 DIAGNOSTICS Error Codes 09OCT07 12307 - SLOW SCAN: +24 V DC malfunction during SCREEN transport DG4366-1 Page 107 of 211 Important The image was scanned before the error occurred. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Check for an obstruction. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD...
  • Page 108 DIAGNOSTICS Error Codes 09OCT07 12902 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4366-1 Page 108 of 211 Description: The SLOW SCAN AY did not move to the ERASE position. The command is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...
  • Page 109 DIAGNOSTICS Error Codes 09OCT07 12904 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4366-1 Page Description: The COARSE NUDGE UP command did not occur. The command is 109 of 211 executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...
  • Page 110 DIAGNOSTICS Error Codes 09OCT07 12908 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4366-1 Page 110 of 211 Description: The SCREEN did not move to the CASSETTE. The command is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...
  • Page 111 DIAGNOSTICS Error Codes 09OCT07 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. DG4366-1 Page Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL 111 of 211 BOARD 12914 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSOR did not occur.
  • Page 112 DIAGNOSTICS Error Codes 09OCT07 12931 - SLOW SCAN: Unexpected Retry during Velocity Test DG4366-1 Page Description: The system was not able to move to the position selected in the 112 of 211 diagnostics. The command is executed again Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...
  • Page 113 DIAGNOSTICS Error Codes 09OCT07 Cause 4: The power to the ERASE LAMP AY malfunctioned. DG4366-1 Page Action: Remove the PANEL. 113 of 211 Install the INTERLOCK KEY. Check: • CS1 is actuated - use Individual Component Control • AC line voltage across the ERASE LAMP AY If the AC line voltage is not indicated, check: •...
  • Page 114 DIAGNOSTICS Error Codes 09OCT07 13010 - Erase time exceeds maximum allowed. DG4366-1 Page 114 of 211 Cause: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MECHANISM SYSTEM CONTROL BOARD 13011 - Command to Erase did not occur Cause: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned.
  • Page 115 DIAGNOSTICS Error Codes 09OCT07 POWER SUPPLY DG4366-1 Page 14001 - SLOW SCAN: Malfunction of 24 V Power 115 of 211 Description: The 24 V DC CIRCUIT BREAKER of the SLOW SCAN is open. Cause: Malfunction of the 24 V DC power distribution. Action: Do the checkout for the MECHANISM SYSTEM CONTROL BOARD...
  • Page 116 DIAGNOSTICS Error Codes 09OCT07 14017 - MSC initialization started DG4366-1 Page 116 of 211 Cause: The MECHANISM SYSTEM CONTROL BOARD A1 started to initialize. Action: None. 14018 - Display only, no Log Message Cause: The SIDE PANEL is open. Action: Close the SIDE PANEL.
  • Page 117 DIAGNOSTICS Error Codes 09OCT07 14020 - SCREEN eject failed. The SCREEN may or may not still be inside DG4366-1 Page of the machine 117 of 211 Description: The CR 500 SYSTEM is not able to eject the SCREEN. Cause: More than one cause is possible. See the error codes displayed. Action: Select “Retry”...
  • Page 118 DIAGNOSTICS Error Codes 09OCT07 15003 - MCPU BOARD A2: Communications Error in Software DG4366-1 Page Description: A timeout occurred for a communication between the MASTER 118 of 211 CENTRAL PROCESSING UNIT BOARD A2 and the MECHANISM SYSTEM CONTROL BOARD A1. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.
  • Page 119 DIAGNOSTICS Error Codes 09OCT07 Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. DG4366-1 Page Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD 119 of 211 Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD Cause 3: The GALVO BOARD A4 malfunctioned.
  • Page 120 DIAGNOSTICS Error Codes 09OCT07 15011 - LASER: Power is below the lower limit DG4366-1 Page Cause 1: The LASER SHUTTER is not fully open. 120 of 211 Action: Check: • LASER SHUTTER is fully open • LASER REFERENCE VOLTAGE on the PMT/DAS BOARD A5 Cause 2: The output of the LASER is low.
  • Page 121 The LASER DIODE malfunctioned. Action: Do the procedure “Setting the Laser Calibration Voltage” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. 15015 - SCREEN not calibrated Cause: The CR 500 SYSTEM does not have the calibration data for all sizes of SCREENS.
  • Page 122 122 of 211 Action: • “Setting the Calibration” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1 • complete the size calibration of the SCREEN 15018 - There was an error reading or writing to the PCMCIA card.
  • Page 123 DIAGNOSTICS Error Codes 09OCT07 Cause 2: The application software for the Windows 2000 OPERATING SYSTEM was started DG4366-1 Page again without resetting the MASTER CENTRAL PROCESSING UNIT BOARD A2. 123 of 211 Action: Check the “Event Log” for Windows 2000 OPERATING SYSTEM for network errors.
  • Page 124 Use the DOSIMETER to check the exposure of the SCREEN. Do the procedure “Setting the Calibration” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. Cause 2: The alignment of the optics is not correct. Action:...
  • Page 125 Cause 2: The GALVO AY is not aligned correctly. Action: • adjustment of the GALVO AY - Center in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1 • checkout for the GALVO BOARD A4 16005 - Calibration Error: Routine did not receive image in the time allowed Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.
  • Page 126 DIAGNOSTICS Error Codes 09OCT07 16010 - Possible Light Leak DG4366-1 Page 126 of 211 Description: Large quantities of light occurred during the “AUTO-ZERO.” Cause: A PANEL is loose, or a light leakage occurred in the CASSETTE HANDLING SYSTEM. Action: Do the Light Test to locate the source of the light leakage.

  • Page 127: 16019 - Calibration Could Not Find Offset, Rotate Galvo Counterclockwise

    DIAGNOSTICS Error Codes 09OCT07 16013 - Imaging System contains out-of-range noise DG4366-1 Page 127 of 211 Description: The “peak-to-peak” signal was high when the CR 500 SYSTEM was set to “AUTO-ZERO”. Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD Cause 2: Noise in the POWER SUPPLY PS1.

  • Page 128: 16021 - Malfunctioning Pmt1: Gain Out Of Range

    Kodak DirectView CR 500 SYSTEM, AR4366-1. Cause 2: The alignment of the optics is not correct. Action: Do the adjustment procedures in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1: • FOLD MIRROR • GALVO AY - Center Cause 3: The PMT malfunctioned.

  • Page 129: 16026 - The Laser Diode Is Not

    Enter the calibration values for the LASER DIODE. Use Setting the Calibration Values, see “Setting the Calibration Values” in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. 16027 - The laser diode calibration data is out of range Cause 1: The calibration values for the LASER DIODE are not correct.

  • Page 130: Self Test" For The Master Central Processing Unit

    DIAGNOSTICS Error Codes 09OCT07 “Self Test” for the MASTER CENTRAL PROCESSING UNIT DG4366-1 Page 19001 - Check GALVO COMMUNICATIONS CABLE 130 of 211 Cause: Communication problems in the GALVO AY. Action: Check the GALVO COMMUNICATION CABLE. 19002 - Check PMT BOARD CABLE and power Cause: The PMT/DAS BOARD A5 malfunctioned.

  • Page 131: 19005 - Check The Galvo Reference (Too Low)

    DIAGNOSTICS Error Codes 09OCT07 19005 - Check the GALVO reference (too low) DG4366-1 Page 131 of 211 Cause: The reference voltage for the GALVO AGC is too high. Action: Check: • connection to the GALVO BOARD A4 • signal for the R2 AGC is correctly adjusted •...

  • Page 132: 19011 - Pmt Board Ramp Test

    DIAGNOSTICS Error Codes 09OCT07 19011 - PMT BOARD ramp test failed DG4366-1 Page 132 of 211 Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: Check the CABLE between the PMT/DAS BOARD A5 and the DAS BOARD. • checkout for the PMT/DAS BOARD A5 •...

  • Page 133: 22002 - Msc Board A1: Error During Download Of Msc

    DIAGNOSTICS Error Codes 09OCT07 22002 - MSC BOARD A1: Error during download of MSC Software DG4366-1 Page 133 of 211 Description: A program failure occurred during downloading of the software to the MECHANISM SYSTEM CONTROL BOARD A1. Cause: The software did not download. Action: Download the software again.
  • Page 134 DIAGNOSTICS Error Codes 09OCT07 22005 - MSC BOARD A1: Error during download of MSC Software DG4366-1 Page 134 of 211 Description: The boot of the MOTION SYSTEM CONTROL received a signal that is not correct during the downloading of the software to the MECHANISM SYSTEM CONTROL BOARD A1.
  • Page 135 DIAGNOSTICS Error Codes 09OCT07 Cause: The software did not download. DG4366-1 Page Action: Download the software again. 135 of 211 Do the checkout for the MECHANISM SYSTEM CONTROL BOARD If this error continues, install a new MECHANISM SYSTEM CONTROL BOARD 22009 - MSC BOARD A1: Error during download of MSC Software Description: The boot program for the MECHANISM SYSTEM CONTROL BOARD A1 received a signal that is not correct.
  • Page 136 DIAGNOSTICS Error Codes 09OCT07 22010 - MSC BOARD A1: Error during download of MSC Software DG4366-1 Page Description: The boot program for the MECHANISM SYSTEM CONTROL BOARD A1 136 of 211 received a command that was not correct. Cause 1: The software did not download. Action: Download the software again.

  • Page 137: Mechanism System Control Board Rtxc

    DIAGNOSTICS Error Codes 09OCT07 Cause 3: Communications did not occur between: DG4366-1 Page • MECHANISM SYSTEM CONTROL BOARD A1 137 of 211 • MASTER CENTRAL PROCESSING UNIT BOARD A2 Action: Check the RS-232 communications between: • MECHANISM SYSTEM CONTROL BOARD A1 •...

  • Page 138: 30002 - 30033 - Msc Board A1: Software Malfunctioned

    DIAGNOSTICS Error Codes 09OCT07 MECHANISM SYSTEM CONTROL BOARD SYSTEM DG4366-1 Page 30002 - 30033 - MSC BOARD A1: Software malfunctioned 138 of 211 Cause: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MECHANISM SYSTEM CONTROL BOARD 30041 - Cassette task did not respond to a command Cause 1: The software for the MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned.

  • Page 139: 30045 - Interlock Switch Is Open

    DIAGNOSTICS Error Codes 09OCT07 30045 - Interlock switch is open DG4366-1 Page 139 of 211 Cause 1: The ACCESS PANEL is open. Action: Close the ACCESS PANEL. Cause 2: The ACCESS PANEL INTERLOCK SWITCH SW2 malfunctioned. Action: Check the ACCESS PANEL INTERLOCK SWITCH SW2. 30046 - 24 V supply error Cause: The POWER SUPPLY PS1 malfunctioned.
  • Page 140 DIAGNOSTICS Error Codes 09OCT07 Cause 3: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. DG4366-1 Page Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL 140 of 211 BOARD 32002 - MSC BOARD A1: Internal Communications Error Description: A malfunction occurred with the RS-232 communications on the MECHANISM SYSTEM CONTROL BOARD A1.
  • Page 141 DIAGNOSTICS Error Codes 09OCT07 32005 - Communications Error between MCPU and SSC BOARDS DG4366-1 Page Description: The SLOW SCAN CONTROLLER BOARD A6 did not return a correct 141 of 211 response to a command from the MECHANISM SYSTEM CONTROL BOARD A1. The command is sent again. Cause 1: The MECHANISM SYSTEM CONTROL BOARD A1 malfunctioned.
  • Page 142 DIAGNOSTICS Error Codes 09OCT07 47003 - Internal communications to UPS failed DG4366-1 Page 142 of 211 Cause: Communication error. Action: Check the RS-232 CABLE to COM3. Do the checkout for the UNINTERRUPTED POWER SUPPLY (UPS1). 47500 - 47504 - Internal communications to UPS failed Cause: Communication error.
  • Page 143 DIAGNOSTICS Error Codes 09OCT07 47551 - Display only, no Log Message DG4366-1 Page 143 of 211 Description: Communication error with the UNINTERRUPTED POWER SUPPLY UPS1. Cause 1: Malfunction of the utility power. Action: Check the POWER PLUG and wait for the power. Cause 2: The level of the BATTERY is 25% or less of the maximum level.
  • Page 144 DIAGNOSTICS Error Codes 09OCT07 47952 - Display only, no Log Message DG4366-1 Page 144 of 211 Description: The UNINTERRUPTED POWER SUPPLY UPS1 has provided information about a malfunction. Cause: The UNINTERRUPTED POWER SUPPLY malfunctioned. Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY (UPS1).
  • Page 145 DIAGNOSTICS Error Codes 09OCT07 DISK MANAGER DG4366-1 Page 49000 - HARD DISK is full. DISK MANAGER not able to remove images 145 of 211 Description: The DISK MANAGER cannot remove images when starting to reach the low mark. The disk reached high mark and no images are available to delete.
  • Page 146 DIAGNOSTICS Error Codes 09OCT07 Cause 2: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. DG4366-1 Page Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD 146 of 211 54004 - Unable to exit Service Diagnostics Cause 1: The “AutoLooper” test is running. Action: Wait for the “AutoLooper”...

  • Page 147: 54020 - Failed Ftp Software Transfer From Pc To Mcpu

    DIAGNOSTICS Error Codes 09OCT07 54014 - Slowscan parameters download complete DG4366-1 Page Cause: The parameters for the SLOW SCAN AY downloaded successfully. 147 of 211 Action: None. 54020 - Failed FTP software transfer from PC to MCPU Cause: The software for the FTP did not successfully download to MASTER CENTRAL PROCESSING UNIT BOARD A2.

  • Page 148: 54022 - Failed Slowscan Boot And Application Software Download

    DIAGNOSTICS Error Codes 09OCT07 54022 - Failed SLOWSCAN boot and application software download DG4366-1 Page 148 of 211 Cause: The software to the SLOW SCAN CONTROLLER BOARD A6 did not successfully download. Action: Download the software again. If the software does not successfully download, check the connection between the MASTER CENTRAL PROCESSING UNIT BOARD A2 and: •...

  • Page 149: 54024 - Failed Slowscan Parameters Download

    DIAGNOSTICS Error Codes 09OCT07 54024 - Failed SLOWSCAN parameters download DG4366-1 Page 149 of 211 Cause: The parameters for the SLOW SCAN CONTROLLER BOARD A6 did not successfully download. Action: Download the parameters again. Installation 55100 - Error on the Options Diskette or this is not a valid Options Diskette Cause: A DISKETTE that is not an OPTIONS DISKETTE is installed.

  • Page 150: 55103 - Could Not Open Files On The Options Diskette

    DIAGNOSTICS Error Codes 09OCT07 55103 - Could not open files on the Options Diskette DG4366-1 Page 150 of 211 Cause: The file on the OPTIONS DISKETTE malfunctioned. Action: Install a new OPTIONS DISKETTE. 55104 - Error updating the options on the CR 500 SYSTEM Cause: The database malfunctioned.

  • Page 151: Cd/Dvd System

    DIAGNOSTICS Error Codes 09OCT07 55109 - Error occurred while trying to update the Options on the UNIT DG4366-1 Page 151 of 211 Cause: The correct configuration for this CR 500 SYSTEM was not provided. Action: Do a shutdown of the CR 500 SYSTEM. Energize the CR 500 SYSTEM.

  • Page 152: 59005 - Dicom - Incoming Store Request Rejected, Low Resource

    DIAGNOSTICS Error Codes 09OCT07 59005 - DICOM - Incoming Store Request Rejected, Low Resource - Import DG4366-1 Page Disk Space 152 of 211 Cause: The DVD or CD is full. Action: Use a new DVD or CD. 59006 - DICOM - Storing Incoming Image FAILED - Missing Image Attributes Description: The DICOM file was not the correct format.

  • Page 153: 59011 - Create Process Failed - Error = Error Number

    DIAGNOSTICS Error Codes 09OCT07 Cause: The file is open or in use. DG4366-1 Page Action: Do a shutdown of the CR 500 SYSTEM. 153 of 211 Energize the CR 500 SYSTEM. 59011 - Create process failed - error = error number Description: The STSD was not able to start the Console Manager.

  • Page 154: 59013 - Dicom - Copying Image To Bad Directory

    DIAGNOSTICS Error Codes 09OCT07 59013 - DICOM - Copying Image to bad directory DG4366-1 Page Description: The STSD was not able to store the file to the directory. The file will be 154 of 211 stored in DICOM_ROOT. Cause 1: The “stsd.ini” file does not indicate a drive to store the file. Action: Select a drive in the “stsd.ini”...

  • Page 155: 59017 - Dicom - Negotiating Association Failed - Missing Application Context

    DIAGNOSTICS Error Codes 09OCT07 59017 - DICOM - Negotiating Association FAILED - Missing Application DG4366-1 Page Context 155 of 211 Description: The DICOM file does not have an “Application Context Name”. It will not be stored. Cause: The application software malfunctioned. Action: Call the Technical Service Center.

  • Page 156: 59022 - Dicom - Incoming Retrieve Request Failed - Send Association Failed

    DIAGNOSTICS Error Codes 09OCT07 59022 - DICOM - Incoming Retrieve Request FAILED - Send Association DG4366-1 Page FAILED 156 of 211 Description: An error occurred during the transferring of image files from the MEDICAL IMAGE MANAGER to the STSD. Cause: The application software malfunctioned.

  • Page 157: 59802 - S/W Programmer Error - Invalid Argument Supplied To A Dvdcntrl Method

    DIAGNOSTICS Error Codes 09OCT07 59802 - S/W programmer error - invalid argument supplied to a dvdcntrl DG4366-1 Page method 157 of 211 Cause: The software malfunctioned. Action: Do a shutdown of the computer. De-energize the CR 500 SYSTEM. Energize the CR 500 SYSTEM. If the problem continues, call the Technical Service Center.

  • Page 158: Security Audit

    DIAGNOSTICS Error Codes 09OCT07 59806 - DLA command timed out. Either the media is the wrong type or is DG4366-1 Page unusable 158 of 211 Cause: You inserted a disk that was not correct, or the disk is malfunctioning,. Action: Insert the correct disk.

  • Page 159: 61001 - The Security Log Database Is Approaching The High Watermark

    DIAGNOSTICS Error Codes 09OCT07 61001 - The Security Log database is approaching the high watermark. DG4366-1 Page When the high watermark is exceeded old entries will be deleted. 159 of 211 Cause: The Security Log database is almost full. Action: None.

  • Page 160: Troubleshooting

    DIAGNOSTICS Troubleshooting 09OCT07 Section 3: Troubleshooting DG4366-1 Page 160 of 211 Initialization Errors “Power-On Self-Test” (POST) Errors Important • An error occurs if the CR 500 SYSTEM energizes but does not display the main menu. • In normal operation, the computer in the CR 500 SYSTEM emits one beep after initializing.

  • Page 161: Software Loading Errors

    DIAGNOSTICS Troubleshooting 09OCT07 DG4366-1 Beep Code Malfunction Page 2-1-1 Failure of the “Secondary DMA Register” test, or test “In 161 of 211 progress” 2-1-2 Failure of the “Primary DMA Register” test, or test “In progress” 2-1-3 Failure of the “Primary interrupt mask register” test 2-1-4 Failure of the “Secondary interrupt mask register”...

  • Page 162: Loading Of Cassette Errors

    DIAGNOSTICS Troubleshooting 09OCT07 Loading of CASSETTE Errors DG4366-1 Page If the CASSETTE does not load, check the LEDs on the front of the CR 500 SYSTEM: 162 of 211 Symbol Color Status Description Action POWER Green Illuminated The CR 500 SYSTEM None.
  • Page 163 DIAGNOSTICS Troubleshooting 09OCT07 Malfunctions of SCREENS and CASSETTES DG4366-1 Page 163 of 211 Important You can use this procedure to troubleshoot problems with transport of SCREENS and CASSETTES. Interview the customer about the problem. Ask: When did the problem start? How often does the problem occur? What displays in the Error Log at the time of the problem: •...
  • Page 164 DIAGNOSTICS Troubleshooting 09OCT07 See the Error Code for a list of possible causes and actions: DG4366-1 Page • 12261 - Roller Pair 1 Cam Motor Timeout 164 of 211 • 12262 - Roller Pair 2 Cam Motor Timeout • 12263 - Roller Pair 3 Cam Motor Timeout •...
  • Page 165 DIAGNOSTICS Checkout Procedures 09OCT07 Section 4: Checkout Procedures DG4366-1 Page 165 of 211 BOARDS MECHANISM SYSTEM CONTROL BOARD A1 CR 500 SYSTEM HEARTBEAT LED DS1 CONNECTOR XU2 SWITCH S2 H195_0048BCA MOTION SYSTEM CONTROL BOARD A1 H195_0048BC Important • SWITCH S2 must be in the up position for normal operation. •...
  • Page 166 DIAGNOSTICS Checkout Procedures 09OCT07 If the CR 500 SYSTEM displays the message “Not Responding” for MOTION SYSTEM DG4366-1 Page CONTROL BOOT / BOARD, check the CONNECTOR XU2 on the MECHANISM 166 of 211 SYSTEM CONTROL BOARD A1. If the CONNECTOR XU2 is correct, download the software to the MECHANISM SYSTEM CONTROL BOARD A1.
  • Page 167 DIAGNOSTICS Checkout Procedures 09OCT07 DG4366-1 Page MASTER CENTRAL MASTER CENTRAL 167 of 211 PROCESSING BOARD A2 PROCESSING BOARD A2 TP21 TP21 CONNECTOR CONNECTOR TP14 TP14 H195_0039BCA H195_0039BCA H195_0039BC H195_0039BC Check for correct voltages on the CONNECTOR P5: MULTIMETER Voltage Ground Positive +24 V DC P5-3 or P5-4...
  • Page 168 DIAGNOSTICS Checkout Procedures 09OCT07 Do all of the voltages match the table? DG4366-1 Page 168 of 211 Continue with Step Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2. Continue with Step Determine if the software version of the MASTER CENTRAL PROCESSING UNIT BOARD A2 is correct.
  • Page 169 DIAGNOSTICS Checkout Procedures 09OCT07 Energize the CR 500 SYSTEM. DG4366-1 Page If you cannot successfully download the software, install a new MASTER CENTRAL 169 of 211 PROCESSING UNIT (MCPU) DIGITIZER BOARD. DIGITIZER BOARD A3 CONNECTOR DIGITIZER BOARD A3 H195_0040BCA H195_0040BC Important The DIGITIZER BOARD A3: •...
  • Page 170 DIAGNOSTICS Checkout Procedures 09OCT07 If the voltage is not correct, do the checkout procedures: DG4366-1 Page • POWER SUPPLY PS1 170 of 211 • POWER SUPPLY PS2 Measure the following voltages at the indicated test points. MULTIMETER Voltage Ground Positive +5 ±...
  • Page 171 DIAGNOSTICS Checkout Procedures 09OCT07 GALVO BOARD A4 DG4366-1 Page 171 of 211 GALVO BOARD A4 TP15 TP13 TP16 H195_0041BCA CONNECTOR P2 H195_0041BC Important The GALVO BOARD A4: • sends signals to control the GALVO AY • changes the 24 V DC to: –...
  • Page 172 –24 ± 0.5 V DC TP16 Important To check the +10 V DC, do the adjustment for the GALVO BOARD in the ADJUSTMENTS and REPLACEMENTS for the Kodak DirectView CR 500 SYSTEM, AR4366-1. Check the voltages at the test points: MULTIMETER Voltage...
  • Page 173 DIAGNOSTICS Checkout Procedures 09OCT07 PMT/DAS BOARD A5 DG4366-1 Page 173 of 211 Important The PMT/DAS BOARD A5: • changes the outputs of the PMTs from voltages to digital values • routes 5 V DC from the DIGITIZER BOARD A3 TP23 TP22 TP17 TP20...
  • Page 174 DIAGNOSTICS Checkout Procedures 09OCT07 Measure the following voltages at the test points: DG4366-1 Page MULTIMETER 174 of 211 Voltage Ground Positive 5 ± 0.2 V DC, Digital 5 ± 0.1 V DC, Isolated TP11 5 ± 0.2 V DC, Analog TP10 TP19 12 ±...
  • Page 175 DIAGNOSTICS Checkout Procedures 09OCT07 DG4366-1 SLOW SCAN CONTROLLER Page CONNECTOR J4 175 of 211 BOARD A6 CONNECTOR J1 TP17 TP15 H195_0043BCA TP16 TP14 TP18 H195_0043BC Check the voltage on the SLOW SCAN CONTROLLER BOARD A6: MULTIMETER Voltage Negative Positive TP18 +24 V DC +5 V DC On the “System Service Diagnostics”...
  • Page 176 DIAGNOSTICS Checkout Procedures 09OCT07 During the time the equipment is energized, disconnect the CONNECTOR J1 from the DG4366-1 Page SLOW SCAN CONTROLLER BOARD A6. 176 of 211 Note Disconnecting the CONNECTOR J1 allows you to manually rotate the LEAD SCREW on the SLOW SCAN AY.
  • Page 177 DIAGNOSTICS Checkout Procedures 09OCT07 LASER DRIVER BOARD A17 DG4366-1 Page On the “System Service Diagnostic” screen, select [Laser Power]. 177 of 211 Select [THRESHOLD]. Check that “Laser Power” is 0 - 5 mW.
  • Page 178 DIAGNOSTICS Checkout Procedures 09OCT07 Select: DG4366-1 Page • [LASER ON] 178 of 211 • [READ] Check that the “Laser Power” is 28 - 32 mW. Is the value correct? Continue with the next test. Select [SWEEP]. Check that the laser beam scans. Check the connections to the LASER DRIVER BOARD A17.
  • Page 179 DIAGNOSTICS Checkout Procedures 09OCT07 Power DG4366-1 Page POWER SUPPLY PS1 179 of 211 Important • The POWER SUPPLY PS1 provides +24.0 V DC to components of the CR 500 SYSTEM. • Do not disconnect the wires of POWER SUPPLY PS1. PS1 must have all the wires correctly connected to the CR 500 SYSTEM.
  • Page 180 DIAGNOSTICS Checkout Procedures 09OCT07 Is the voltage correct? DG4366-1 Page 180 of 211 No action - POWER SUPPLY Check: PS1 is operating correctly. • 3 A 250 V FUSES 1 and 2 in the AC POWER MODULE • AC voltage to the AC POWER MODULE •...
  • Page 181 DIAGNOSTICS Checkout Procedures 09OCT07 DG4366-1 Page SCAN ERASE AY AC POWER MODULE 181 of 211 110-120V FUSE 1 FUSE 2 POWER SUPPLY PS2 FUSE 1 CONNECTORS P1 FUSE 2 H195_0044BCA POWER SUPPLY PS1 H195_0044BC Locate POWER SUPPLY PS2 in the SCAN ERASE AY. Check between PINS 6 and 12 on CONNECTOR P1 for –24 V DC.
  • Page 182 DIAGNOSTICS Checkout Procedures 09OCT07 ISOLATION TRANSFORMER T1 DG4366-1 Page 182 of 211 ISOLATION TRANSFORMER T1 MAX OUTPUT: 115V = 4.17A (500VA), 23V = 2.08A (500VA) OUTPUT OUTPUT FLOATING, NEUTRAL CONDUCTOR NOT GROUNDED 230 V Switch 115 V Switch INPUT SET ONLY WITH POWER OFF 100/110/120/200/220/240V Rotary Voltage Selector Switch...
  • Page 183 DIAGNOSTICS Checkout Procedures 09OCT07 Check that SWITCH SW1 is in the correct position for the line voltage: DG4366-1 Page Line Voltage Position of SWITCH SW1 183 of 211 100 V 110 V 110 V 120 V 120 V 200 V 220 V 220 V 240 V...
  • Page 184 DIAGNOSTICS Checkout Procedures 09OCT07 Is the voltage correct? DG4366-1 Page 184 of 211 Do the checkout for Install a new ISOLATION TRANSFORMER T1. UNINTERRUPTED POWER SUPPLY (UPS1).
  • Page 185 DIAGNOSTICS Checkout Procedures 09OCT07 UNINTERRUPTED POWER SUPPLY (UPS1) DG4366-1 Page BELKIN UPS1 185 of 211 BATTERY POWER CORD AC CIRCUIT BREAKER FAULT / OVERLOAD LED LOW BATTERY/ REPLACE BATTERY LED BELKIN UNINTERRUPTED POWER SUPPLY UPS1 ON / TEST BUTTON H195_0038BCA ON LINE / ON BATTERY LED H195_0038BC Desk POWER UPS1...
  • Page 186 DIAGNOSTICS Checkout Procedures 09OCT07 Observe the status of each LED: DG4366-1 Page BELKIN UPS1 186 of 211 Color Status Description ON LINE / ON Green Illuminated Normal operation. BATTERY Blinking No input power. LOW BATTERY Yellow Illuminated The BATTERY is low. / REPLACE Blinking •...
  • Page 187 DIAGNOSTICS Checkout Procedures 09OCT07 Desk POWER UPS1 DG4366-1 Page LED/BUTTON Color Status of LED Status of beep Description 187 of 211 BATTERY / LINE Green Illuminated Normal operation. MODE Green one blink one beep The UPS1 is in the BATTERY every 5 every 5 MODE with normal voltage.
  • Page 188 DIAGNOSTICS Checkout Procedures 09OCT07 Use the following table to help you check the malfunction of the Belkin UPS1: DG4366-1 Page Description Possible Cause Action 188 of 211 The UPS1 is not The ON / TEST BUTTON is Press and hold the ON/TEST energized: not pressed.
  • Page 189 DIAGNOSTICS Checkout Procedures 09OCT07 Use the following table to help you check the malfunction of the Desk POWER UPS1: DG4366-1 Page 189 of 211 The UPS1 is not energized: The ON / OFF BUTTON is Press the ON / OFF •...
  • Page 190 DIAGNOSTICS Checkout Procedures 09OCT07 DG4366-1 Page The FAULT / OVERLOAD LED The BATTERY in the UPS1 Install a new BATTERY. 190 of 211 illuminates blinks every 0.5 has a malfunction. seconds The UPS1 has excessive Remove some of the load. devices.
  • Page 191 DIAGNOSTICS Checkout Procedures 09OCT07 System Status DG4366-1 Page At the main screen, select [UTILITY MENU]. 191 of 211 Select [System Status].
  • Page 192 DIAGNOSTICS Checkout Procedures 09OCT07 DG4366-1 Page 192 of 211...
  • Page 193 DIAGNOSTICS Checkout Procedures 09OCT07 Table 9 Description of the “System Status” Screen DG4366-1 Page OS (C): Displays the status of the C: DRIVE. The value should not be more than 193 of 211 65%. If the value is more than 65%, make a call to the Technical Service Center.
  • Page 194 DIAGNOSTICS Test Points and LEDs 09OCT07 Section 5: Test Points and LEDs DG4366-1 Page 194 of 211 MECHANISM SYSTEM CONTROL BOARD A1 TP12 TP11 H195_0047BC...
  • Page 195 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 10 Test Points on the MECHANISM SYSTEM CONTROL BOARD A1 DG4366-1 Page Description Expected Signal 195 of 211 Power reference • 1.43 V when the power = 24 V • 1.25 V when the power = 21 V Alignment signal of the LASER - left •...
  • Page 196 DIAGNOSTICS Test Points and LEDs 09OCT07 DG4366-1 Description Expected Signal Page –24 V DC –23 - –25 V DC 196 of 211 +24 V INTERLOCK • 23.0 - 25.0 V DC when the INTERLOCK is closed • < 5.0 V when the INTERLOCK is open –24 V INTERLOCK –23.0 - –25.0 V DC...
  • Page 197 DIAGNOSTICS Test Points and LEDs 09OCT07 MASTER CENTRAL PROCESSING UNIT BOARD A2 DG4366-1 Page 197 of 211 TP18 TP20 TP10 H194_0016HC...
  • Page 198 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 13 Test Points on the MASTER CENTRAL PROCESSING UNIT BOARD A2 DG4366-1 Page Description Expected Signal 198 of 211 Output of the +5.0 V DC REGULATOR 4.9 - 5.1 V DC Output of the +3.3 V DC REGULATOR 3.2 - 3.4 V DC Ground 0 V DC...
  • Page 199 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 15 Positions for the SWITCHES on the MASTER CENTRAL PROCESSING UNIT DG4366-1 Page BOARD A2 199 of 211 SWITCH S3 SWITCH S4 Position Setting Position Setting “ON” “ON” “ON” “ON” “ON” “ON” “ON” “ON”...
  • Page 200 DIAGNOSTICS Test Points and LEDs 09OCT07 DIGITIZER BOARD A3 DG4366-1 Page 200 of 211 TP15 TP11 TP10 TP14 TP13 TP12 H194_0018HC...
  • Page 201 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 16 Test Points on the DIGITIZER BOARD A3 DG4366-1 Page Description Expected Signal 201 of 211 +24 V DC power 22.5 - 25.5 V DC Ground 0 V DC +5 V DC power 4.9 - 5.1 V DC GALVO CLOCK Approximately 342 kHz during scanning...
  • Page 202 DIAGNOSTICS Test Points and LEDs 09OCT07 GALVO BOARD A4 DG4366-1 Page 202 of 211 Important E1 must have a JUMPER on PINS 1 and 2. TP10 R112 TP11 TP13 TP14 TP17 TP15 TP12 TP16 H194_0017HC...
  • Page 203 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 17 Test Points on the GALVO BOARD A4 DG4366-1 Page Description Expected Signal 203 of 211 Ground 0 V DC Ground 0 V DC Ground 0 V DC Ground 0 V DC +15 V DC power supply 14.4 -15.6 V DC –15 V DC power supply –14.7 - –5.3 V DC...
  • Page 204 DIAGNOSTICS Test Points and LEDs 09OCT07 PMT/DAS BOARD A5 DG4366-1 Page 204 of 211 TP23 TP22 TP17 TP20 TP21 TP14 TP19 TP18 TP16 TP15 TP13 TP12 TP11 TP10 TP24 TP26 TP25 Bottom H194_0015BC Table 19 Test Points on the PMT/DAS BOARD A5 Name Description Expected Signal...
  • Page 205 DIAGNOSTICS Test Points and LEDs 09OCT07 DG4366-1 Name Description Expected Signal Page 5 V DC_I Interface +5 V DC POWER 5 V DC within the tolerance of the 205 of 211 SUPPLY REGULATOR on the DIGITIZER BOARD A3 DGND Digital ground 0.0 V DC IGND Interface ground...
  • Page 206 DIAGNOSTICS Test Points and LEDs 09OCT07 LASER DRIVER BOARD A17 DG4366-1 Page 206 of 211 LASER DRIVER BOARD Buf_Bf N2P5 AGND l_op H194_0027HC...
  • Page 207 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 20 Test Points on the LASER DRIVER BOARD A17 DG4366-1 Page Name Description Expected Signal 207 of 211 AGND Circuit ground 0.0 V DC ------ –5.00 to –5.50 V DC Power to the LASER •...
  • Page 208 DIAGNOSTICS Test Points and LEDs 09OCT07 SLOW SCAN CONTROLLER BOARD A6 DG4366-1 Page 208 of 211 TP11 TP10 TP12 TP15 TP13 TP16 TP14 TP17 TP18 H177_1824DC...
  • Page 209 DIAGNOSTICS Test Points and LEDs 09OCT07 Table 21 Test Points on the SLOW SCAN CONTROLLER BOARD A6 DG4366-1 Page Description Expected Signal 209 of 211 Ground 0 V DC 5 V DC 5.0 V DC HALL EFFECT SENSOR 5.0 V DC and 0.0 V DC when the ROTOR is rotating HALL EFFECT SENSOR 5.0 V DC and 0.0 V DC when the...
  • Page 210 DIAGNOSTICS Test Points and LEDs 09OCT07 LASER DRIVER PRE-REGULATOR BOARD A18 DG4366-1 Page 210 of 211 LASER DRIVER PRE-REGULATOR BOARD A18 H196_1815ACA H196_1815AC Table 23 Test Points on the LASER DRIVER PRE-REGULATOR BOARD A18 Expected Signal 0 V DC 24.0 V DC 6.2 V DC...
  • Page 211 DG4366-1 - - - dg4366_1.fm Added Troubleshooting for CASSETTE problems. DirectView is a trademark of Carestream Health. Kodak is a trademark of Kodak used under license. Printed in U.S.A. • dg4366_1.fm Carestream Health, Inc. 150 Verona Street Rochester, NY 14608...

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