Frequently Asked Questions - Miele KM 6310 Operating And Installation Instructions

Frequently Asked Questions

With the help of the following guide, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be remedied
without contacting the Service Department. This will save you time and money
because you won't need a service call.
This guide may help you find the reason for the fault and help you correct it.
Problem
Cooktop or cooking
zones cannot be turned
on.
There is a strange smell
or vapours when the
cooktop is being used
for the first time.
In the cooking zone
display, the  symbol
will flash alternately
with the selected power
level or .
After the cooktop has
been switched on, 
appears in the timer
display for a few
seconds.
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Possible cause and solution
There is no power to the cooktop.
 Check if the circuit breaker has tripped. Contact a
qualified electrician or Miele Service (for the
minimum fuse rating, see data plate).
There may be a technical fault.
 Disconnect the cooktop from the power supply for
approx. 1 minute by
– tripping the relevant circuit breaker or screwing
the fuse out completely, or
– tripping the ground-fault circuit interrupter
(GFCI).
 If, after resetting / replacing the fuse or the GFCI,
the cooktop will still not turn on, contact a
qualified electrician or Miele Service.
Metal components are protected by a conditioning
agent. When the cooktop is used for the first time,
this causes a smell and possibly also vapours. The
material from which the induction coils are made also
gives off an odour in the first few hours of operation.
With each subsequent use, the odour is reduced until
it disappears completely. The odour and any vapours
do not indicate a faulty connection or a defective
appliance and are not harmful to your health.
Unsuitable cookware has been placed on the
cooking zone.
 Use suitable cookware (see "Induction",
"Cookware").
The system lock or safety lock is activated.
 Deactivate the system lock or safety lock (see
"Safety features – System lock / safety lock").