ShoreTel Sky Manual

Welcome to ShoreTel Sky
Hello,
To get started, please follow the directions below to change your Voicemail Password, add your
System Name, and set your Voicemail Greeting
Note: You can press * at any time to return to the previous menu
1. Change your Voicemail Password
Your new password must be 6-8 digits
A. Press the voicemail function key
B. Enter the default password 39138
C. When prompted Press 3 – to change your password
D. Enter current password – default 39138
E. Listen to prompt and enter your new password hit #
F. Enter your new password a second time and hit #.
2. Record your System Name*
A. Press the voicemail function key
B. Press 4
C. Press 2 to record your name
D. When prompted record your name and press #
E. When prompted press 3 to save your System Name
*Your System Name will be heard by a caller when they use the spell by name
option in the automated directory (Example: Jane Smith). Without this
function set up, your name will not be in the Search by Name directory.
3. Record your Voicemail Greeting
A. Press the voicemail function key
B. Press 4
C. Press 1 to record your voicemail greeting (or select standard
greeting)
D. When prompted record your greeting and press #
E. When prompted press 3 to save your Voicemail Greetings
IP485 ShoreTel Phone
Default password for voicemail is 39138
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Reminder: We Are Now 5 Digit Dialing