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FREQUENTLY ASKED QUESTIONS
Why can't I connect to my wireless router or my wireless connection
drops?
1. Verify that your Range Extender is within range of your wireless router. Try
plugging it into a location closer to the router and verify the Status LED is
solid green.
2. Note that when extending a wireless signal from a router or access point,
devices connected to the Range Extender will not get the same speed/
throughput as when connected directly to the router.
Signal Strength Indicator
Very Weak (1 x Amber)
Weak (1 x Green)
Good (2 x Green)
How do I change the wireless settings on my Range Extender?
1. Open a web browser (e.g., Internet Explorer, Firefox, Chrome, or Safari) and
go to the URL found on the QIC or on the back of the Range Extender
(i.e., http://dlinkapXXXX.local./).
2. At the login screen, enter your Admin Password (If WPS Setup was used, the
password is "password" by default) and click Log in.
3. Go to Settings > Extender.
4. Enter a new Wi-Fi Network Name (SSID) and modify the security (Wi-Fi
password) settings as needed.
5. Click Save.
What is Mesh Smart Roaming?
With Mesh Smart Roaming, your Wi-Fi device (e.g. SmartPhone, Tablet) will
automatically roam to the strongest Wi-Fi signal, eliminating the need to
switch between your Router's and Range Extender's Wi-Fi signal as you
move around your home.
Mesh Smart Roaming Requirements:
1. The Wi-Fi device (e.g. SmartPhone, Tablet) must support the 802.11k/v
standard.
2. The Wireless Name (SSID) & Wireless Password must be the same
on both the Mesh Wi-Fi Range Extender and your Wireless Router.
What if I forgot my Range Extender's Admin
password or want to reset my Range Extender?
1. If you forgot your Admin password or want to reset
your Range Extender back to the factory default
settings, press and hold the reset button on the bottom
of the extender using a paper clip and release after the Status
light turns red.
Note: This process will erase all your settings.
2. Setup your Range Extender using your preferred method.
Strong (3 x Green)
Reset
Button
TECHNICAL SUPPORT
Having trouble installing your new product? D-Link's website
contains the latest user documentation and software updates for
D-Link products.
Canada
1-800-361-5265
http://support.dlink.ca
D-LINK WI-FI MESH
You easily can pair your AC1900 High-Performance Mesh Wi-Fi Range
Extender (DAP-1950) with a High-Performance Mesh Wi-Fi Router
(DIR-L1900) or any D-Link Wi-Fi Mesh-enabled Router to create a
seamless mesh network that covers every corner of your home.
GPL CODE STATEMENT
i
This D-Link product includes software code de-
veloped by third parties, including software code
subject to the GNU General Public License ("GPL")
or GNU Lesser General Public License ("LGPL"). As
applicable, the terms of the GPL and LGPL, and
information on obtaining access to the GPL code
and LGPL code used in this product, are available
to view the full GPL Code Statement at:
https://tsd.dlink.com.tw/GPL
The GPL code and LGPL code used in this product
is distributed WITHOUT ANY WARRANTY and is
subject to the copyrights of one or more authors.
For details, see the GPL code and the LGPL code
for this product and the terms of the GPL and
LGPL.
2020/01/14_90x130 v1.00(CAC)_EN 29072600P950A10
Written Offer for GPL and LGPL Source Code
Where such specific license terms entitle you
to the source code of such software, D-Link will
provide upon written request via email and/or
traditional paper mail the applicable GPL and LG-
PLsource code files via CD-ROM for a nominal cost
to cover shipping and media charges as allowed
under the GPL and LGPL.
Please direct all inquiries to:
Snail Mail:
Email:
Attn: GPLSOURCE REQUEST
GPLCODE@dlink.com
D-Link Systems, Inc.
17595 Mt. Herrmann Street
Fountain Valley, CA 92708
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