NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
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NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
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WEEE Annex VII Component These components are classified as requiring selective treatment: Battery pack SSD module WLAN module Touchpad module Mainboard USB board LCD panel Disassembly Procedures...
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Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter from the USB Type-C port (A or B) as shown in Figure 1-1 Figure 1-2. 3.
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NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures...
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Base Cover Removal 1. Remove ten (10) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper side to release the latches. Then continue releasing the remaining latches on the left, right, and bottom sides (Figure 1-4).
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3. Grasp and remove the base cover from the system (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
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Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) on the top assembly (Figure 1-6). 2. Detach the tape (B) securing the battery cable to the mainboard connector (Figure 1-6). 3. Detach the transparent mylar (C) securing the battery cable and keyboard FPC (Figure 1-6).
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4. Disconnect the battery cable from the mainboard connector (D) (Figure 1-7). Figure 1-7. Battery Pack Removal 5. Remove the battery pack from the top assembly (Figure 1-8). WEEE Annex VII Component: Battery Pack Figure 1-8. Battery Pack Removal IMPORTANT: Follow local regulations for battery disposal.
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SSD Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the 45-pin USB board FFC from the USB board connector (A) and the mainboard connector (B). Then remove the 45-pin USB board FFC (Figure 1-9). Figure 1-9. SSD Module Removal 2. Remove one (1) screw securing the SSD module in place (Figure 1-10).
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3. Remove the SSD module (C) from the mainboard connector (D) (Figure 1-11). WEEE Annex VII Component: SSD Module Figure 1-11. SSD Module Removal 1-12 Disassembly Procedures...
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WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-12). Figure 1-12. WLAN Module Removal 2. Disconnect the WLAN antennas cables from the WLAN module connectors (B) (Figure 1-13). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-13).
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4. Remove the WLAN module from the mainboard connector (C) (Figure 1-14). WEEE Annex VII Component: WLAN Module Figure 1-14. WLAN Module Removal 1-14 Disassembly Procedures...
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LCD Module Removal Prerequisite: Battery Pack Removal 1. Detach the transparent tape (A) securing the G-sensor cable. Then disconnect the G-sensor cable from the mainboard connector (Figure 1-15). 2. Unroute the G-sensor cable from the cable guide (B) (Figure 1-15). Figure 1-15.
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4. Remove five (5) screws securing the LCD hinges in place (Figure 1-17). Figure 1-17. LCD Module Removal 5. Lift the top assembly until it is fully open (Figure 1-18). Figure 1-18. LCD Module Removal 1-16 Disassembly Procedures...
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6. Close the top assembly and lift both LCD hinges until they are fully extended (Figure 1-19). Figure 1-19. LCD Module Removal 7. Open the top assembly again, and then pull it backwards to remove the top assembly away from the LCD module (Figure 1-20).
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Touchpad Module Removal Prerequisite: Battery Pack Removal 1. Disconnect the touchpad FFC from the mainboard connector (A) and the touchpad connector (B). Then remove the touchpad FFC from the top assembly (Figure 1-21). Figure 1-21. Touchpad Module Removal 2. Lift the keyboard FPC (C) and gently peel off the conductive tape (D) from the touchpad module (Figure 1-22).
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3. Remove three (3) screws securing the touchpad module in place (Figure 1-23). Figure 1-23. Touchpad Module Removal 4. Using the screwdriver, push the guide pins (E) firmly to release them from the top assembly (Figure 1-24). 5. With one hand is placed underneath the touchpad module, push the touchpad module slightly to disengage it from the bottom latches (F), and then remove the touchpad module (G) from the top assembly (Figure...
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Mainboard Removal Prerequisite: Ensure that the SSD Module, WLAN Module, Heatsink, Fan, and LCD Module have been disassembled prior removing the mainboard. 1. Detach the adhesive tape (A) securing the keyboard backlight FPC (Figure 1-25). Figure 1-25. Mainboard Removal 2. Disconnect the 50-pin USB board FFC to the mainboard connector (B) (Figure 1-26).
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7. Remove three (3) screws securing the mainboard in place (Figure 1-26). Figure 1-26. Mainboard Removal 8. Release the mainboard (G) from the I/O ports slots on the top assembly. Then remove the mainboard (Figure 1-27). WEEE Annex VII Component: Mainboard Figure 1-27.
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9. Gently peel off the mylar (H) from the mainboard. While detaching the mylar, be careful to release it from the guide pins (I) (Figure 1-28). Figure 1-28. Mainboard Removal Figure 1-29. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-29.
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USB Board Removal Prerequisite: Ensure that the Fan and LCD Module have been disassembled prior removing the USB board. 1. Disconnect the 50-pin USB board FFC (A) from the mainboard and USB board connectors (Figure 1-30). Then carefully lift to detach the adhesive underneath the 50-pin USB board FFC.
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4. Release the USB board (C) from the USB port slot on the top assembly. Then remove the USB board (Figure 1-31). WEEE Annex VII Component: USB Board Figure 1-31. USB Board Removal 1-24 Disassembly Procedures...
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LCD Panel Removal Prerequisite: LCD Module Removal 1. Flatten the LCD hinge caps for easy access for the cable unrouting (Figure 1-32). Figure 1-32. LCD Panel Removal 2. Pry the LCD bezel from the bottom side to release latches (Figure 1-33).
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3. Continue along the upper side of the LCD bezel (Figure 1-34). Figure 1-34. LCD Panel Removal 4. Hold the LCD panel assembly upright. Then pry slightly the upper edge to grab the front tip of the double-sided mounting tape (A) using the tweezers (Figure 1-35).
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7. Release the eDP cable from the rubber (B) inside the left LCD hinge cap (Figure 1-36). WEEE Annex VII Component: LCD Panel Figure 1-36. LCD Panel Removal 8. Remove the LCD panel (C). Disassembly Procedures 1-27...
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Top Assembly Removal (Keyboard Removal) Prerequisite: Ensure that the Touchpad Module, Mainboard, USB Board, and WLAN Antenna have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. 1-30 FRU (Field Replaceable Unit) List...
Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...
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