Overview The SafeNet KeySecure k470 Appliance incorporates the new SafeNet NextGen KeySecure Architecture. This document describes how to install the k470 Appliance, from verifying your shipment to product activation and licensing. To ensure a successful installation of the appliance, perform the following procedures in the order indicated...
If yes, go to the next step. If no, contact Thales support. Did you receive any tamper-evident bag/label serial numbers that are not listed on the advance shipping notification? If yes, contact Thales support.
(8) M5x8 flat-headed screws If you did not receive this set, you can request one from Thales Group (part number: 216-000034-001) or obtain your own suitable screws. If you do not use the screws included in this kit, ensure that the screw heads are flat enough so as not to interfere with the locking bezel.
If you cannot resolve the issue, contact your supplier or Thales Group Customer Support. Thales Group Customer Support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan arrangements made between Thales Group and your organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.
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