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SafeNet KeySecure k470 Appliance
INSTALLATION GUIDE

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Summary of Contents for Thales SafeNet KeySecure k470

  • Page 1 SafeNet KeySecure k470 Appliance INSTALLATION GUIDE...
  • Page 2: Table Of Contents

    Installing the Locking Bezel Activating the Appliance Licensing Lock Codes Connector/Client Licensing Support Contacts Customer Support Portal Telephone Support Email Support Troubleshooting Issues in Conjunction with Customer Support KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 3: Overview

    Overview The SafeNet KeySecure k470 Appliance incorporates the new SafeNet NextGen KeySecure Architecture. This document describes how to install the k470 Appliance, from verifying your shipment to product activation and licensing. To ensure a successful installation of the appliance, perform the following procedures in the order indicated...
  • Page 4: Verifying The Integrity Of Your Shipment

    If yes, go to the next step. If no, contact Thales support. Did you receive any tamper-evident bag/label serial numbers that are not listed on the advance shipping notification? If yes, contact Thales support.
  • Page 5: Received Items

    The basic items that you should have received as part of your order for a KeySecure k470 Appliance listed the following table: Item KeySecure k470 Appliance Power Supply Cord One for each power supply, with connectors appropriate to your region of operation. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 6 Used to connect a console terminal to the appliance during initial configuration. Front Ear Bracket Set Set includes: > (2) front ear brackets > (4) bracket screws KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 7 (8) M5 cage nuts > (8) M5x14 rack screws If you did not receive this set, you can request one from Thales Group (part number: 216-000035-001) or obtain your own suitable screws/nuts. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 8 Includes set of three (3) keys for each lock (locks are keyed differently). Some security standards require the use of this bezel. Leaving the appliance uncovered for ease of access might compromise physical security. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 9: Optional Items

    (8) M5x8 flat-headed screws If you did not receive this set, you can request one from Thales Group (part number: 216-000034-001) or obtain your own suitable screws. If you do not use the screws included in this kit, ensure that the screw heads are flat enough so as not to interfere with the locking bezel.
  • Page 10 On the appliance rear panel, the two 2X10Gbps ports are protected by plastic dust covers during shipment. As part of appliance installation, you must remove these dust covers and insert a transceiver module in each port. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 11: Rack-Mounting

    To mount the appliance Install the two front ear mounting brackets on the appliance using the included screws and a #2 Phillips screwdriver. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 12 Install the two sliding rear brackets in your equipment rack using four rack mounting screws. NOTE While any standard equipment rack screws should fit the brackets, certain large- headed screws may interfere with the operation of the secure locking bezel. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 13 CAUTION! Support the weight of the appliance with the hydraulic lift until all four brackets are secured. Secure the front ear brackets using rack mounting screws. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 14: Using The Optional Sliding Rail System

    Fit the front end of each mount into either side of the rack and pull the spring-loaded latch at the rear to snap it in place. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 15 Secure the rear end of each mount to the rack with two wide flat-headed screws. Fasten the transformer bracket to each sliding mount with two wide flat-headed screws. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 16 Screws with heads that are too large can prevent the locking bezel from fitting to the faceplate. Use the screws included with the appliance, or other screws with suitable heads. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 17 "Connecting to the Appliance" on the next page to continue the installation process. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 18: Connecting To The Appliance

    For proper redundancy and best reliability, the power cables should connect to two completely independent power sources. Press and release the Start/Stop switch on the front panel to power up the appliance. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 19: Connecting The Appliance To A Console Device

    Prolific USB-to-Serial adapter. Set the serial connection parameters as follows: Baud rate: 19200 Data bits: 8 Parity: None Stop bits: 1 Serial Port Pinout KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 20: Connecting To The Gui

    Be sure to retain this password - it will be required to access the system in case of network connectivity problems. The system starts up, which can take several minutes. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 21 Save this SSH Public Key at a safe location. You will need this key for future SSH access. After replacing the default SSH Public Key, the Log In screen appears. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 22 The initial Application Administrator can now log in. This is part of the Appliance Activation, which is covered in the following section, "Activating the Appliance" on page 24. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 23: Installing The Locking Bezel

    The two locks are keyed differently, so the keys can be issued to different security personnel and kept in secure, separate locations. NOTE Leaving the keys in the bezel could interfere with closing the rack door, and compromise security. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 24: Activating The Appliance

    Log in using the initial default credentials for the initial Application Admin user: Username = admin, Password = admin The following Password Change screen is displayed: KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 25 Min number of other : 1 A new Log In screen appears: Using your new password, log in again. The KeySecure k470 Appliance GUI home page appears: KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 26: Licensing

    Past in the 'Key Manager Lock Code' to generate a license string. Copy the License String from the portal. In the KeySecure GUI, activate your product by pasting in the License String in the License String field. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 27: Connector/Client Licensing

    Refer to the NextGen KeySecure Release Notes > Compatibility section for information on supported SafeNet Connectors. The Connector Lock Code is also used to license the KMIP interface. For details, refer to "KMIP Licensing" in the KMIP Reference Guide. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.
  • Page 28: Support Contacts

    If you cannot resolve the issue, contact your supplier or Thales Group Customer Support. Thales Group Customer Support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan arrangements made between Thales Group and your organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.
  • Page 29 NOTE Any ssl connection related error message can be filtered from the log file based on “ERR ” and “tls” tags. KeySecure k470 Appliance : Installation Guide 16 June 2020, Copyright © 2020 Thales Group. All rights reserved.

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