Coverage During Years Two And Three - Dell OptiPlex GXa Reference And Installation Manual

Coverage During Years Two and Three

During the second and third years of this limited war-
ranty, Dell will provide, on an exchange basis and subject
to Dell's Exchange Policy in effect on the date of the
exchange, replacement parts for the Dell hardware
product(s) covered under this limited warranty when a
part requires replacement. You must report each instance
of hardware failure to Dell's Customer Technical Support
in advance to obtain Dell's concurrence that a part should
be replaced and to have Dell ship the replacement part.
Dell will ship parts (freight prepaid) if you use an address
in the continental U.S. or Canada, where applicable.
Shipments to other locations will be made freight collect.
Dell will include a prepaid shipping container with each
replacement part for your use in returning the replaced
part to Dell. Replacement parts are new or reconditioned.
Dell may provide replacement parts made by various
manufacturers when supplying parts to you. The war-
ranty term for a replacement part is the remainder of the
limited warranty term.
You will pay Dell for replacement parts if the replaced
part is not returned to Dell. The process for returning
replaced parts, and your obligation to pay for replace-
ment parts if you do not return the replaced parts to Dell,
will be in accordance with Dell's Exchange Policy in
effect on the date of the exchange.
You accept full responsibility for your software and data.
Dell is not required to advise or remind you of appropri-
ate backup and other procedures.
General
DELL MAKES NO EXPRESS WARRANTIES OR
CONDITIONS BEYOND THOSE STATED IN THIS
WARRANTY STATEMENT. DELL DISCLAIMS ALL
OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION IMPLIED WARRANTIES AND CONDI-
TIONS OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. SOME STATES (OR
JURISDICTIONS) DO NOT ALLOW LIMITATIONS
ON IMPLIED WARRANTIES OR CONDITIONS, SO
THIS LIMITATION MAY NOT APPLY TO YOU.
D-2 Dell OptiPlex GXa Midsize Systems Reference and Installation Guide
DELL'S RESPONSIBILITY FOR MALFUNCTIONS
AND DEFECTS IN HARDWARE IS LIMITED TO
REPAIR AND REPLACEMENT AS SET FORTH IN
THIS WARRANTY STATEMENT. THESE WARRAN-
TIES GIVE YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE (OR
JURISDICTION).
DELL DOES NOT ACCEPT LIABILITY BEYOND
THE REMEDIES SET FORTH IN THIS WARRANTY
STATEMENT OR LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING WITH-
OUT LIMITATION ANY LIABILITY FOR
PRODUCTS NOT BEING AVAILABLE FOR USE OR
FOR LOST DATA OR SOFTWARE.
SOME STATES (OR JURISDICTIONS) DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
SO THE PRECEDING EXCLUSION OR LIMITATION
MAY NOT APPLY TO YOU.
These provisions apply to Dell's limited three-year
warranty only. For provisions of any service contract
covering your system, refer to the separate service
contract that you will receive.
If Dell elects to exchange a system or component, the
exchange will be made in accordance with Dell's
Exchange Policy in effect on the date of the exchange.
NOTE: If you chose one of the available warranty and
service options in place of the standard limited three-
year warranty described in the preceding text, the option
you chose will be listed on your invoice.
T
" otal Satisfaction" Return Policy
(U.S. and Canada Only)
If you are an end-user customer who bought products
directly from a Dell company, you may return them to
Dell up to 30 days from the date of invoice for a refund of
the product purchase price if already paid. This refund
will not include any shipping and handling charges
shown on your invoice. If you are an organization who
bought the products from Dell under a written agreement
with Dell, there may be different terms for the return of
products under this policy, based on your agreement with
Dell. To return products, you must call Dell Customer