Honda EM5000SX Owner's Manual page 108

CONSUMER INFORMATION
TO OBTAIN WARRANTY SERVICE:
You must, at your own expense, take your Honda Power Equipment engine or
the product on which it is installed, along with your sales registration card or
other proof of original purchase date, to any Honda Power Equipment dealer
who is authorized by Honda to sell and service that Honda product during their
normal business hours. Claims for repair or adjustment found to be caused
solely by defects in material or workmanship will not be denied because the
engine was not properly maintained and used.
If you are unable to obtain emission warranty service or are dissatisfied with the
warranty service you received, contact the owner of the dealership involved.
Normally this should resolve your problem. However, if you require further
assistance, contact the Honda office in your region:
American Honda Motor Co., Inc.
Power Equipment Customer
Relations
4900 Marconi Drive
Alpharetta, Georgia 30005-8847
Telephone: (888) 888-3139
Email: powerequipmentemissions
@ahm.honda.com
EXCLUSIONS:
Failures other than those resulting from defects in material or workmanship are
not covered by this warranty. This warranty does not extend to emission control
systems or parts that are affected or damaged by owner abuse, neglect,
improper maintenance, or unapproved modifications.
This warranty does not cover replacement of expendable maintenance items
made in connection with required maintenance service after the item's first
scheduled replacement as listed in the maintenance section of the product
owner's manual, such as: spark plugs and filters.
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Honda Canada Inc.
Power Equipment Customer
Relations
180 Honda Blvd.
or
Markham, ON, L6C 0H9
Telephone: (888) 946-6329