Related Manuals for BT Hub Phone 2.1
Summary of Contents for BT Hub Phone 2.1
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Page 1: User Guide
BT Hub Phone 2.1 for use with BT Broadband Talk User Guide Job No. 8719 Client Project BT Home Phone 2.1 UG FULL VERSION Revision 3-02-DR Modified 22/08/08 Created 25/04/08... - Page 2 Thank you for choosing BT We hope you enjoy using your stylish new BT Hub Phone to make great-value calls with BT Broadband Talk. Best wishes, BT Total Broadband team...
- Page 3 Quick Start Follow these simple steps to set up your BT Hub Phone 2.1 For more detailed instructions and troubleshooting, please see page 12. Fold out...
- Page 4 Handset registered. For more information on using your Hub Phone around your home, including making great-value calls using BT Broadband Talk, please see page 7. Find out more For more detailed instructions and troubleshooting, please see page 12.
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Page 5: Learn About
Quick Start guide. Use the rest of this booklet to find out all about your BT Hub Phone and making great-value calls over the internet with BT Broadband Talk, including more detailed information and set-up. -
Page 7: Learn About
Learn about…... - Page 9 Learn about… Your BT Hub Phone is easy to use and specially designed for BT Broadband Talk. Use this section to learn about: BT Hub Phone BT Broadband Talk BT Hub Phone Your BT Hub Phone is a versatile phone that you can use around your home to enjoy great-value call rates by making calls over the internet with BT Broadband Talk.
- Page 10 > More information – www.bt.com/setup/talk > Help – see page 59 1 BT Broadband Talk is subject to status. Opt-in required. Quality of reception may not match that of a landline and may vary depending on internet traffic. Certain call types are not guaranteed, e.g. 999, 112 emergency calls. Service will fail if there is a power failure.
- Page 11 Once you’ve activated your service, you’ll notice that BT Broadband Talk has a high-pitched dial tone. This lets you know you’re about to make a BT Broadband Talk call. Like a mobile phone, you’ll need to dial any phone number in full (i.e.
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Page 13: Set-Up
Set-up... - Page 15 Set-up Important: your broadband service needs to be working for you to set up BT Broadband Talk. Please check that your Hub’s Broadband light is glowing steady blue. If it isn’t, please see your BT Home Hub User Guide. Use this section to set up:...
- Page 16 > More information: www.bt.com/setup/talk > Help – see page 59 BT Hub Phone set-up Follow these simple steps to set up your BT Hub Phone 2.1. Set up your BT Home Hub 2.0 and check that its Phone light is glowing steady blue.
- Page 17 AAA Ni-MH rechargeable batteries (x2) pre-installed in handset BT Hub Phone 2.1 The rechargeable batteries are already installed. Pull the plastic tab away from the handset to activate them. Note: the position of the pull out tab may be different...
- Page 18 However, you should still be able to succesfully complete the Phone set up as long as you have set already up BT Broadband Talk. Register handset to your Home Hub...
- Page 19 Press ‘OK’ on your Hub Phone. ‘Registering. Please wait.’ will appear on the handset screen, followed by ‘Handset registered’. Press and release the Wireless button on the Hub Back Attach the charging cradle to the Hub by pulling the Hub’s grey front cover towards you, and then push the charging cradle in to attach it.
- Page 20 Warning: do not place your BT Hub Phone 2.1 in the bathroom or other humid areas. Place the Hub Phone in its cradle and leave it to charge 24 hours before making any calls. With the batteries fully charged, you should have up to 10 hours’...
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Page 21: Using The Phone
Using the phone... -
Page 23: Table Of Contents
Using the phone Use this section to find out more about Your handset Handset buttons Handset menus Handset display New event indicators Making and receiving calls Making calls with Broadband Talk To switch the handset power on/off To make an external call To enter the number before dialling (pre-dial) To end a call Secrecy... - Page 24 Call Waiting To switch between the current and waiting callers To end the current call and speak to the waiting caller To ignore the waiting caller BT 118 500* directory enquiries Settings To change your ringtone To set the ringer volume...
- Page 25 Handset software System PIN Reset Using additional handsets To register a Hub phone to your BT Home Hub To de-register a handset To make an internal call To receive an internal call To transfer an external call to another Hub Phone...
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Page 26: Your Handset
Handset buttons (on side) - Page 27 Headset socket Left soft key Press to select the option shown above it in the display (see next page). From standby, opens the main menu. Redial/Vol+/Scroll Up From standby, opens the redial list. During a call, press to increase the volume. Scroll up through menus/lists.
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Page 28: Handset Menus
Handset menus Menu option buttons Use the soft keys to select the options shown above them in the display. Menu Left soft key OK/select button Press Back to go back one level in a menu. Or press exit and return to standby. Using menus Here’s how to use your handset’s menu. - Page 29 Delete all > Learn about your Hub Phone – see page 5 > Set-up – see page 12 > Help – see page 59 * See bt.com for pricing. Other enquiry services available. Settings BT Services Sounds BT Answer 1571...
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Page 30: Handset Display
Handset display Example standby screen Time Missed calls event reminder Menu Shortcut to menu Handset display icons Missed call(s) Ringer off/silent Alarm set > Learn about your Hub Phone – see page 5 > Set-up – see page 12 > Help – see page 59 * Number relates to number of handsets you’ve registered to your Hub –... -
Page 31: New Event Indicators
New event indicators If you have received new voicemail or you have missed calls, your Hub Phone alerts you with a new event pop up. 16 Apr 08 10:15am Read Hide The above example shows the display when the handset is not on the charger. -
Page 32: Making And Receiving Calls
Hub Phone will use BT Broadband Talk. When you make a call, You’ll notice a high pitched dial tone. This lets you know you’re about to make a BT Broadband Talk call. Like a mobile phone, you’ll need to dial any phone number in full (i.e. -
Page 33: To End A Call
Select • on or off. Hi-Definition Sound This is available when both parties are using this technology, Hi-dS™ provides richer sound quality on calls over your BT Broadband Talk service. Select to dial. Select to add to your Contacts Select... -
Page 34: Secrecy
Secrecy During a call, you can mute the microphone so that you can talk without your caller hearing you. To switch Secrecy on During a call, press Secrecy that you can talk without your caller hearing you. Press to resume your call. Receiving calls When you receive a call, the handset will ring and the caller’s number will be displayed. -
Page 35: Handsfree Calling
If your Broadband Talk service is unavailable when you try to make a call, BT Broadband unavailable will be displayed. This lets you know that calls you make will be over the standard phone line. -
Page 36: Redial
Redial Your handset automatically saves the last 25 numbers you dialled in the dialled calls list, together with the date and time you made each call. From the list you can dial, delete or save a number to the Contacts. To redial a number from the dialled calls list From the standby screen, press Up to open the dialled calls list. -
Page 37: Speed Dial
If you selected number you want and press Select. Enter a name using the keypad (see page 35 for help with entering names). Then press If you selected Add to contact and press Select. Numbers for the selected contact are displayed. Highlight an empty slot, or an existing number if you want to replace it, and press Select. -
Page 38: Find Handset (Paging)
Find handset (Paging) Press the Find Handset All handsets registered to the Hub will ring, helping you locate a missing handset. The handsets will ring for 1 minute or or until any button on the handset is pressed on any handset or Handset is pressed again on the Hub. -
Page 39: Contacts
Contacts You can store up to 150 shared contacts. For each contact you can store a name together with home, home mobile, work and work mobile. You can also assign different ringtones to contacts, e.g. friends and family numbers. The default setting is for Contacts to be stored on the Hub and shared by all handsets. -
Page 40: To Access Your Contacts
Now scroll down to the number type you want and enter the phone number. If you have more than one phone number for the contact, add those as well. You can set one number to be the default (see page 38). Important: you need to store the complete phone number, including the dialling code. -
Page 41: Contact Options
Highlight the type of number you want to add and press Select. Only number types you haven’t added yet will be available. Enter the full telephone numbers and press Save. To delete a number from a Contact Press Contacts. Highlight the required contact and press button. -
Page 42: To Set A Default Number
To set a default number If you have several numbers for one contact, select which one is always displayed as the number to dial. Press Contacts. Highlight the required contact and press button. Highlight the number you want to set as the default and press Options. -
Page 43: Contact List Options
If you select an already full slot, you are asked if you want to replace the existing number. Press Contact list options To delete a Contact Press Contacts. Highlight the contact you want to delete and press Select. Scroll to Delete contact to confirm or to cancel. -
Page 44: To Delete All Contacts
To delete all Contacts Press Contacts. With any contact highlighted, press Options. Scroll down to Delete all to confirm or to cancel. Important: if you are using a shared contact list (see previous page) all contacts shared between all handsets will be deleted. -
Page 45: Calls Lists
The missed and answered calls lists are shared across all handsets. Dialled calls are specific to each handset. BT Broadband Talk has automatic presentation of the caller’s number. Numbers can be up to a maximum of 20 digits long. -
Page 46: To Dial A Number From A Call List
Missed calls are also shown in bold type: Missed Answered Occasionally the telephone number of the caller is not available and cannot therefore be displayed. In this case, your Hub Phone will show one of the following explanatory messages: Withheld, Unavailable. -
Page 47: Calls List Options
Calls list options To save a number as a new contact From standby, press Menu, scroll to Press Select. If required, scroll to the list you want and press Select. Scroll to the entry you want to save and press Options. Scroll down to Save number New Contact... -
Page 48: Delete A Calls List Entry
Delete a calls list entry From standby, press Menu, scroll to Press Select. If required, scroll to the list you want and press Select. Scroll to the entry you want to delete and press Options. Delete is highlighted. Press to cancel. Delete all calls From standby, press Menu, scroll to Press Select. -
Page 49: Bt Services
BT Services Your BT Hub Phone 2.1 gives you easy access to a range of BT services via the main menu: BT Answer 1571 – your voicemail service • Helpdesk – BT Hub Helpdesk assistance • Call Waiting – lets you know if a second caller is trying •... -
Page 50: Call Waiting
If you do not press any button for 30 seconds, the waiting call is routed to all handsets registered to the BT Hub 2.0. To end the current call and speak to the waiting caller When you get a call waiting, press current call. -
Page 51: To Ignore The Waiting Caller
BT 118500 * Calls to 118 500 cost 49p per minute or part thereof, with a 29p connection charge from BT landlines (excluding BT payphones). Mobiles and other networks may vary. Prices correct at time of publication (07/2008). BT Services and press Select. -
Page 52: Settings
Settings Sounds To change your ringtone Press Menu, scroll down to Sounds is highlighted. Press Select. Ringtone is highlighted. Press Select. Scroll up or down to highlight Calls and press Select. Scroll to the ringtone you want to use and press Select. A sample is played as each one is highlighted. -
Page 53: To Switch Keypad Tones On/Off
To switch keypad tones on/off Keypad tones are the beeps you hear when you press a button on the keypad. You can switch these beeps on or off. The default setting is On. Press Menu, scroll down to Sounds is highlighted. Press Select. Scroll down to Handset tones Keypad tone... -
Page 54: To Switch The New Event Backlight Flash On/Off
Display To switch the new event backlight flash on/off When new event pop-ups are displayed, for example new missed calls received and the handset is on the charger, the screen will also flash, or pulse. The default setting is On. Press Menu, scroll down to Scroll down to Display... -
Page 55: To Stop The Alarm Ringing
On/Off is highlighted. Press Select. Scroll up or down to highlight Press Select to confirm. Use the keypad to enter the time (unless set to Off) in 24-hour format, e.g. for 2pm enter 1400. Then press Save to confirm. The has been set. -
Page 56: Call Settings
Call settings To add or edit a speed dial You can use the settings menu to set new speed dial numbers. The default speed dial for BT Answer 1571. Press Menu, scroll down to Scroll down to Call settings Scroll down to... -
Page 57: Handset Software
Handset software Automatic software upgrade Your BT Home Hub 2.0 checks regularly for handset software upgrades. If there is a new version of software available, each handset registered to the Hub 2.0 will be automatically upgraded one at a time. The process takes only a few minutes, during which the handset will display ‘Software upgrade in progress’. -
Page 58: System Pin
Neither reset affects registration or settings stored in the BT Hub such as the shared Contacts List. Shared Contacts (which is the default setting) are not deleted. Settings and press Select. - Page 59 To perform a Settings or Full reset Press Menu, scroll down to Scroll down to Reset Highlight either Handset settings press Select. Enter the System PIN and press Settings and press Select. and press Select. Full reset Select to confirm.
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Page 60: Using Additional Handsets
Using additional handsets You can register up to five Hub Phone 2.1 or GAP compatible handsets to your BT Home Hub 2.0. With more than one Hub Phone 2.1 registered to the same Hub you can make internal calls, transfer external calls and hold a conference call. -
Page 61: To De-Register A Handset
To de-register a handset You can de-register any handset registered to the hub, apart from the one you are using. Press Menu, scroll down to Scroll down to Registration Scroll down to De-register handset Enter the System PIN and press Scroll to the handset you want to de-register and press Select. -
Page 62: To Transfer An External Call To Another Hub Phone
To transfer an external call to another Hub Phone During an external call, press Options, scroll down Transfer Call and press Select. All available handsets are displayed. Or scroll up or down to the handset you want to call and press Select. When the other handset answers, you can announce the caller. -
Page 63: Help
Help... - Page 65 0800 111 4567. What if my phone won’t turn on? How do I know BT Broadband Talk is set up on my Hub? When am I using BT Broadband Talk? What do the different battery icons mean? Why does my phone keep flashing? What’s my handset’s range?
- Page 66 Can I take my BT Broadband Talk number with me to another provider? What if my phone won’t turn on? If your BT Hub Phone 2.1 won’t turn on, please check that the batteries are inserted the right way round by aligning the polarity symbols ( handset’s battery compartment.
- Page 67 When am I using BT Broadband Talk? Standard telephone line wall socket Microfilter Corded or DECT Corded or DECT phone plugged phone plugged into phone line into back of Hub Standard phone line BT Broadband Talk line Incoming and Incoming and...
- Page 68 50. What’s my handset’s range? Your BT Hub Phone 2.1 has a range of up to 300 metres when there’s a clear line of sight between it and your Hub. When there’s no clear line of sight, this range could be reduced to 50 metres.
- Page 69 What do I need to know about my BT Broadband Talk bill? Broadband Talk can be added to your existing phone bill. If you have your calls itemised, any calls you make using BT Broadband Talk will be listed in a separate section on your bill.
- Page 70 Please note: when there are two calls in progress on BT Hub Phone handsets, a warning Maximum handset links to the Hub in use is displayed on other BT Hub Phone handsets to let you know that you can’t make any more calls.
- Page 71 Internet Service Providers and text relay. What happens when I make emergency calls? If you make an emergency call to BT Broadband Talk line, the Hub will automatically use your standard telephone line. This is a safety measure to ensure the emergency services can identify your location, if needed.
- Page 72 Access to emergency services is provided, but calls, including emergency calls to 999 or 112 made via BT Broadband Talk, may not work. These failures may be caused by reasons outside our control. Location information, provided to the emergency services, is limited to the address of the associated telephone line where applicable.
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Page 73: General Information
General information Safety Important: this equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. General Only use the power supply included with the product. • Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. - Page 74 Hearing aids Please note that the BT Hub Phone 2.1 works by sending radio signals between the handset and base. These signals may interfere with some hearing aids, causing a humming noise.
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Page 75: Product Disposal Instructions
There is a slight chance that your phone could be • damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm. Product disposal instructions The symbol shown here and on the product means... - Page 76 Guarantee We guarantee that the BT Hub Phone 2.1 will work to the relevant specification for the minimum period of your agreement* and that it will be free from faulty design, manufacture or materials. If at any time during the minimum period you find that the BT Hub or other equipment is not working properly you may return it to us and we will replace (or at our option) repair it.
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Page 77: For Your Records
This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). The Declaration of Conformity for the BT Hub Phone 2.1 is published on the web site www.bt.com... - Page 80 Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are supplied subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of a contract. ©...