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Summary of Contents for BT 400
- Page 1 Payphone Contour 400...
- Page 2 Calls and cash how to make calls • about the different types of calls • you can make about pre-funding • about more call functions • how to check your cash • making a call using the handset ....making a loudspeaker call .
- Page 3 Features If you’d like to change the way any of these features work, you can contact us using the details on page 34, or follow the instructions in this section. PIN change ......call barring .
- Page 4 Making calls and managing your cash Lift the handset and insert your money Dial the number Watch the display for information Press the green button and insert your money Dial the number and wait for an answer Speak towards the payphone when your call is answered Press the green button when you’re...
- Page 5 Plug your headset into the headset lead and press the blue button Insert your money Dial the number Press the blue button when you’re ready to end your call...
- Page 6 Lift the handset, press the green button or plug in your headset and press the blue button to start your call Press the button you want and wait for the call to be answered Press up to four times to increase the volume Press again to return to the initial volume...
- Page 7 Don’t hang up at the end of the first call Press the orange button Dial the next number you want Watch the display for information...
- Page 8 Press the big red button and wait for an answer Press the big red button again to end the call Do not start the call Press H H Dial the phone number you want and check the number on the display Lift the handset, press or press to start your call...
- Page 9 Start the call and press H H Dial the phone number you want Press H H Insert your money Lift the handset, press the green button or plug in your headset and press the blue button...
- Page 10 pay more money into their account during calls. Lift the handset, unlock the top cover, enter your owner and relock the top cover Dial S S Press to switch pre-funding on Press H H Press H H They can Enter the make a note of the Press H H Enter up to £10 of coins to fund the account...
- Page 11 Enter the first phone number that the account holder wants and press H H Press to scroll through and choose the charge band the payphone should use when the account holder calls this number Press H H Press the button that the account holder will press to dial this number Repeat steps 11 to 13 for the other three phone numbers that the account holder wants...
- Page 12 The account holder can also add money during a call to top up their account. Lift the handset, unlock the top cover, enter your owner and relock the top cover Dial S S H H and press H H again Press to scroll through the accounts Press H H to check how much money is in an account...
- Page 13 Lift the handset, press plug in your headset and press Press S S , enter your and press H H Press a button to make your call You can insert coins during any call to top up your account. Replace the handset, press the button or press the button to end the call...
- Page 14 Plug your text phone into the socket Press the green button to start your call Insert your money Dial the number on the payphone keypad Use your text phone as normal when your call is connected Remove the text phone from the socket when your call is over and press the green button...
- Page 15 Don’t hang up when you hear the engaged tone Press the orange button Press Press the big red button Press the green end your call There’s a label for the red button packed with your payphone. Write “Extension calls” on the label and stick it above the button. button to...
- Page 16 Lift the handset and press S Enter your Press the orange button Dial the number Plug your equipment into the control port Follow the instructions for your equipment...
- Page 17 Lift the handset and unlock the cover Press S • Press • Press • H again Press Unlock and remove tray. After you’ve emptied the cash tray, make sure that you replace and lock it.
- Page 18 Unlock the top cover Enter your Press H Lock the top cover The Payphone Contour 400 is mains powered. If it is unplugged or there is a power loss, only emergency calls will be possible. These facilities will not work: • loudspeaker •...
- Page 19 Use the feature if you think someone else knows your PIN or you want one that’s easier to remember to stop calls to certain numbers Stop the last person called from making a to your phone so that other people who are waiting have a chance to make their call Alter the to give callers more...
- Page 20 Keeping your PIN safe Enter the you want • Press to choose the type of • call you want to bar Press to change between • barred ✘ and allowed Press to choose • whether calling the payphone back is allowed or not ✘...
- Page 21 Payphone Contour 400 calculates the cost of each call made internally and does not require meter pulses generated by the exchange. Press to increase charge rate, or press to decrease the rate If callers get 60 seconds for 10p at charge rate 100, doubling the charge rate to 200 halves the number of seconds to 30 for 10p.
- Page 22 There’s a label for the red button packed with your payphone. Write who the red button calls on the label and stick it above the red button. Dial the phone number and press H • Press the you want to •...
- Page 23 Cancelling a call type Follow the instructions above and press the code you want to cancel If you’ve already programmed some • call types, press until the display shows ----- Enter the number • Press • Press to bar the number, or press •...
- Page 24 HHHH Press • Insert eight of the tokens or coins • Press to select the coin • you want to stop Press to stop it from • being used for calls Insert eight of the tokens or coins • Press or use the keypad to •...
- Page 25 Press to switch the privacy • feature on or off ✘ Press to switch Caller display • on or off ✘...
- Page 26 Press to bar, or press to unbar operator calls Press to move time forward, or press to move time back Press to move day forward, or press to move day back Press to change between tone and pulse...
- Page 27 The payphone dials the access number automatically but you won’t be able to make internal calls using the payphone. Callers have to dial the access number before they can make an external call. You’ll be able to use the payphone for internal calls.
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Page 28: Troubleshooting
Troubleshooting Check that the payphone is plugged • into the phone socket Check that the payphone is plugged • into an electrical 3 pin socket that is switched on Contact the Helpdesk • for contact details, see page 34 Change dialling type, try again •... - Page 29 Check that you don’t have too • many phones connected to your payphone line The Payphone Contour 400 is mains powered. If it is unplugged or there is a power loss, only emergency calls will be possible. These facilities will not work: loudspeaker •...
- Page 30 Pre-funded accounts...
- Page 31 If the payphone does not work, it may not be possible to check the details in the pre-funded accounts. Subject to your contract with BT, we may be able to check the credit in each account. Contact the Helpdesk for more details. For contact details, see page 34.
- Page 32 Using your pre-funded account Name: Start your call in the normal Press Press the memory button you want Account number: Enter your Press You can top up your account during the call Photocopy this page and give a copy to each pre-funded account holder.
- Page 33 HM Customs and Excise to account for the VAT on the cash you collect in your Payphone Contour 400. You must pay all the BT call charges. Calls are charged at standard BT rates. You can set the rate that you charge for calls made from your Payphone Contour 400.
- Page 34 Your payphone details...
- Page 36 Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms part of any contract. © British Telecommunications plc 2001 Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000 Produced by BT Payphones Designed by Enterprise IDU Printed in the UK...
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