Kenwood DPX-M3200BT Instruction Manual page 43

Troubleshooting
Symptom
"DISCONNECTED"
"CONNECTING" • Connected via USB input terminal: The device is
• Connected via Bluetooth: The Bluetooth is disconnected.
"CHECK APP"
No Bluetooth device is • Search from the Bluetooth device again.
detected. • Reset the unit. (Page 4)
Bluetooth pairing cannot • Make sure you have entered the same PIN code to both
be made.
• Delete pairing information from both the unit and
Echo or noise is heard during • Adjust the microphone unit's position. (Page 15)
a phone conversation. • Check the [ECHO CANCEL] setting. (Page 17)
Phone sound quality is poor. • Reduce the distance between the unit and the Bluetooth
• Move the car to a place where you can get a better signal
Voice calling method is not • Use voice calling method in a more quiet environment.
successful. • Reduce the distance from the microphone when you
• Make sure the same voice as the registered voice tag is
Remedy
USB is disconnected from the head unit. Please make
sure the device is connected properly through USB.
connecting to the head unit. Please wait.
Please check Bluetooth connection and make sure both
the device and unit are paired and connected.
The Spotify application is not connected properly or user
is not login. End the Spotify application and restart. Then,
log in to your Spotify account.
the unit and Bluetooth device.
the Bluetooth device, then perform pairing again.
(Page 15)
device.
reception.
speak the name.
used.
Symptom Remedy
Sound is being interrupted or • Reduce the distance between the unit and the Bluetooth
skipped during playback of a audio player.
Bluetooth audio player. • Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected Bluetooth • Check whether the connected Bluetooth audio player
audio player cannot be supports Audio/Video Remote Control Profile (AVRCP).
controlled. (Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
"NOT SUPPORT" The connected phone does not support Voice Recognition
feature or phonebook transfer.
"NO ENTRY"/"NO PAIR" There is no registered device connected/found via
Bluetooth.
"ERROR" Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"NO INFO"/"NO DATA" Bluetooth device cannot get the contact information.
"HF ERROR XX"/ Reset the unit and try the operation again. If this does not
"BT ERROR" solve the problem, consult your nearest service center.
"SWITCHING NG" The connected phones might not support phone
switching feature.
The Bluetooth connection Delete the unused registered Bluetooth device from the
between the Bluetooth unit. (Page 19)
device and the unit is
unstable.
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ENGLISH