WILSON PRO ENTERPRISE 1300 Installation Manual

WILSON PRO ENTERPRISE 1300 Installation Manual

In-building cell signal amplifier with multi-tower targeting mtt technology

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A Wilson Electronics Brand
ENTERPRISE
1300/1300R
In-Building Cell Signal Amplifier with
Multi-Tower Targeting (MTT) Technology
Installation Guide
wilsonpro.com
866.294.1660

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Summary of Contents for WILSON PRO ENTERPRISE 1300

  • Page 1 A Wilson Electronics Brand ENTERPRISE 1300/1300R In-Building Cell Signal Amplifier with Multi-Tower Targeting (MTT) Technology Installation Guide wilsonpro.com 866.294.1660...
  • Page 2: Table Of Contents

    Index Package Contents About The Enterprise 1300 & 1300R Additional Features Installation Diagram Menu System WilsonPro Cloud Local Ethernet Configuration Utility Safety Guidelines Specifications Warranty...
  • Page 3: Package Contents

    Enterprise 1300R SKU 460150 Enterprise 1300R Wide Band Directional Dome Antenna 100 ft. Wilson400 Cable Amplifier Antenna (304412) (qty. 2) (314411) (952300) 2 ft. Wilson400 50 Ohm Lightning Cable Surge Protector (952402) (859902) ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 4: About The Enterprise 1300 & 1300R

    Enterprise 1300 & 1300R In-Building Cell Signal Amplifier Systems Frequency-specific “split mode” option, facilitating separate outdoor antennas for different bands, resulting in improved indoor coverage. Remote system monitoring. Connects to WilsonPro Cloud service via internal, pre- activated LTE modem or Ethernet.
  • Page 5 And for your clients, the WilsonPro Cloud provides ultra-high system reliability and guaranteed uptime. The Enterprise 1300 & 1300R amplifiers connect to the WilsonPro Cloud right out of the box via an LTE modem on the donor antenna, or through a traditional hardwired Ethernet port.
  • Page 6: Additional Features

    Additional Features Extended Dynamic Range (XDR) for continuous connectivity: XDR lets the Enterprise 1300 & 1300R systems work with an incoming signal and never shut down due to a strong outside signal. Choice of Wall-Mount or Rack-Mount Installation: All indoor and...
  • Page 7: Installation Diagram

    Installation Diagram The Enterprise 1300 & 1300R are capable of operating in traditional Common Mode, in which all amplifier cell bands use the same outdoor antenna, or Split Mode, in which cell bands use separate outdoor antennas. Split Mode Split mode is advantageous for an installation in which cell towers for different bands are located in different directions.
  • Page 8 Common Mode Common mode can be used for an installation in which cell towers for different bands are located in the same direction . Note: The Enterprise 1300 & 1300R is configured to common mode by default. Outside Antennas 700-2200 MHz...
  • Page 9 Post-Install Setup The Enterprise 1300 & 1300R systems are designed with advanced internal programming, which allows it to automatically adjust for a variety of conditions, including the added functionality, alerts, and troubleshooting of an enhanced cloud management and monitoring solution.
  • Page 10: Menu System

    Menu System The Enterprise 1300 & 1300R takes about 8 seconds to boot up. Once boot up is complete, the home screen will appear, showing the amplification and status of each band. Home Screen Start Up Screen Band Menu Color Description Green indicates that a band is operating correctly with maximum allowable gain.
  • Page 11 (turn the unit off & on) the Enterprise 1300 & 1300R system to reactivate the band and maximize performance. When adequate separation is achieved, the red light(s) will return to green upon reboot.
  • Page 12 There are 5 Settings Screens represented by “tabs”. Tap the tab heading to view each Settings Screen. General settings below. Note: Bands and Ports are disabled or enabled from the Cloud or Local Amplifier Configuration Utility only. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 13 (MENU SYSTEM - SETTINGS SCREEN cont.) Ethernet Settings Tab Modem Settings Tab ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 14 Backup”. It will also reset the login credentials for the Local Amplifier Configuration Utility to factory defaults. Antenna Settings Tab Common Mode is configured from the Local Amplifier Configuration Utility and should be set when using a single Outside Antenna. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 15 Split Mode is configured from the Local Amplifier Configuration Utility and should be set when using separate Outside Antennas for Band 4/25, Band 5, and Band 12/13. To go back to the Home Screen, tap on the Home Icon (in the lower right corner). ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 16 To view specific band information (such as the strength of the received uplink & down- link signal, outside signal strength, and amplifier gain status) tap the desired band on the home screen. Oscillation Example IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 17 (MENU SYSTEM - SETTINGS SCREEN cont.) Shutdown Example ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 18 Connectivity Status Screens The three icons in the upper right provide status related to the Ethernet connection, Cloud connection, and USB device (if inserted). Ethernet-Status Icon Cloud-Status Icon IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 19: Wilsonpro Cloud

    The cloud-based platform for remote monitoring & control of cellular signal amplifiers Enterprise 1300 & 1300R connects to WilsonPro Cloud via the internet, through a traditional RJ-45 “hardwired” Ethernet connection or via LTE connection through the outside antenna. The default setting is “Ethernet Preferred” (gives priority to Ethernet, but will switch to LTE if Ethernet is not connected).
  • Page 20 Adding a Customer To create a new customer from the Dashboard screen, click on CREATE NEW CUSTOMER. NOTE: If you don’t already have a WilsonPro Cloud account at cloud.wilsonpro.com, call 1-888-923-4448, Monday-Friday 8am-5pm MT. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 21 (WILSONPRO CLOUD – ADDING A CUSTOMER cont.) Enter information for Customer (business/organization utilizing the Enterprise 1300 & 1300R product), Primary Contact (notification recipient), and select a Monitor. After clicking on SUBMIT the new customer will appear on the dashboard page below the alert and status summary with a default location.
  • Page 22 Installer/Integrator can assign Monitors to track the performance of the amplifier(s). A Monitor can be made Administrator, who can see all information within the account and create additional Monitors. Enter information and click SUBMIT. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 23 (WILSONPRO CLOUD cont.) Creating an Additional Customer Location To create an additional customer location click VIEW. Then click ADD NEW LOCATION. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 24 (WILSONPRO CLOUD – ADDING A CUSTOMER LOCATION cont.) Enter information and click SUBMIT. NOTE: Customer Information and Primary Contact fields are required, these must be populated before submitting page. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 25 Adding an Amplifier On the dashboard page, find the customer location you would like to add the amplifier and click VIEW. Then click ADD AMPLIFIER. Add an amplifier name. An example: Hotel Lobby etc. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 26 The serial number and MAC address will autopopulate after scanning QR code. Click LOOK UP SERIAL NUMBERS. NOTE: The serial number and MAC address fields can be populated manually. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 27 (WILSONPRO CLOUD cont.) Amplifier Metrics Now that the amplifier(s) have been added to the location, click VIEW to view details about the amplifier. Click VIEW, in the amplifier list. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 28 The Band Details table above shows per-Band performance metrics. In addition, Bands can be disabled and re-enabled, as well as viewing the Band History. WARNING: Disabling bands could disconnect the LTE connection and prevent communication with the cloud. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 29 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) The Band History screen provides performance and signal level histories. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 30 Alerts are also displayed on the Amplifier Details screen for that particular amplifier. To acknowledge and remove the alert from the lists, choose the alert and click SUBMIT ACKNOWLEDGEMENT. An additional prompt will be displayed indicating alert will be moved to Alert History. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 31 To view past alerts that have been removed from the list, click VIEW ALERT HISTORY. To set which amplifier conditions will result in an alert, click CONFIGURE ALERTS (this can be done from the Amplifier Details screen as well). ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 32 UPDATE after modifying the conditions. These alerts (which can be set as notifications) and then will be pushed to SMS (text) and email. To configure Alert notifications click CONFIGURE NOTIFICATIONS. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 33 These Recipients can either be Monitors registered in the system, or ‘other’ Recipients identified by email or phone. To add or delete Recipients, click on the . You can also choose which priority level of alerts generates a notification. Click UPDATE when completed. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 34 (WILSONPRO CLOUD cont.) Antenna Tuner Tool To optimize a signal, you can use the Antenna Tuner Tool to help orient an antenna. Click ANTENNA TUNER from the menu drop down. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 35 The antenna tuner tool is refreshed every 10 seconds. Select from the drop-down; Customer, Location, Amplifier and click CAPTURE CURRENT VALUES. Capture and labeling antenna position, can be completed here. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 36: Local Ethernet Configuration Utility

    1300/1300R via a Cat 5/6 cable to the Ethernet port on the amplifier. Cat 5/6 cable After connecting, the network icon on the amplifier will change color from red to yellow after about one minute. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 37 Type wilsonproconfig into the web browser. A login will be displayed, type the following: Username: admin – Password: admin On the Local Amplifier Configuration Utility page you can select AMPLIFIER, COMMUNICATIONS and SYSTEM to set configurations. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 38 You can navigate through the site by clicking on the Settings, Status and Antenna Tuner icons located on the left then selecting AMPLIFIER, COMMUNICATIONS or SYSTEM. AMPLIFIER COMMUNICATIONS SYSTEM IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 39 COMMUNICATIONS, Communications Preferences and Ethernet changes can be made here. Click on then SYSTEM, set password for local amplifier (this password is unrelated to WilsonPro Cloud Service), reboot amplifier and restore system to factory default. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 40 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then AMPLIFIER, view overall status of amplifier, WilsonPro Cloud, LTE connection, Ethernet conection, USB connection and power levels for each band. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 41 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then SYSTEM, view overall system details. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 42 ANTENNA TUNER to assist with orienting the antenna. Click CAPTURE CURRENT VALUES and enter an optional label for antenna position to record measurements. These steps can be repeated as many times as you like. IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 43 Notes support.wilsonpro.com 866.294.1660 NEED HELP? ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 44: Safety Guidelines

    FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05, SEE BELOW: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW: Sprint: http://www.sprint.com/legal/fcc_boosters.html T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827 Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/ U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 45 2 ft. Wilson400 Cable 304412 Dome Antenna (Inside antennas) 952300 100 ft. Wilson400 Cable (for Inside Antennas) All equivalent or lesser antennas and cables are suitable for use with 1300/1300R signal boosters. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 46: Specifications

    (2) This device must accept any interference, including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Wilson Electronics LLC could void the authority to operate this equipment. support.wilsonpro.com 866.294.1660 NEED HELP? IN-BUILDING CELL SIGNAL AMPLIFIER ENTERPRISE 1300 & 1300R...
  • Page 47: Warranty

    MARKETING APPROVAL: Installer and end customer hereby grants to Wilson Electronics the express right to use installers or end customers company logo in marketing, sales, financial, and public relations materials and other communications solely to identify Customer as a Wilson Electronics customer. ENTERPRISE 1300 & 1300R IN-BUILDING CELL SIGNAL AMPLIFIER...
  • Page 48 A Wilson Electronics Brand 3301 East Deseret Drive, St. George, UT 3301 East Deseret Drive, St. George, UT www.wilsonpro.com | support.wilsonpro.com www.wilsonpro.com | support.wilsonpro.com Copyright © 2016 Wilson Electronics. All rights reserved. Copyright © 2019 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S.

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Enterprise 1300r

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