Related Manuals for WILSON PRO PRO 1000C
Summary of Contents for WILSON PRO PRO 1000C
- Page 1 A Wilson Electronics Brand PRO 1000C In-Building Cell Signal Amplifi er With Extended Dynamic Range & LTE Connected Remote Monitoring User Manual wilsonpro.com 866.294.1660...
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Page 2: Table Of Contents
Index Package Content About The Pro 1000C Key Features Competitive Advantages Post Install Setup Status Screen Band Status Screens WilsonPro Cloud Local Ethernet Confi guration Utility Safety Guidelines Warranty... -
Page 3: Package Content
Package Content Kit 460242 Pro 1000C Wide Band Directional Dome Antenna + Antenna + 75’ 100’ Wilson 400 Cable Wilson 400 Cable 2’ Wilson Lightning Surge Protector PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING... - Page 4 Pro 1000C The Industry’s First Platform For Cloud-Based Management Monitor Your Amplifi er Installs Online Customizable Email/Text Alert Notifi cations Ultra-High System Reliability & Guaranteed Uptime Avoid Costly Troubleshooting Location Visits PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 5 The Pro 1000C is the industry’s fi rst platform for cloud-based management ment and monitoring of cellular signal amplifi ers. The WilsonPro Cloud allows an integrator to manage and monitor installed cellular amplifi ers from a phone, tablet, laptop, or any device that runs a Web browser. You can get customizable email and text notifi...
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Page 6: Key Features
Features Simple Wall-Mount Installation: An indoor and outdoor port are located on top of the Pro 1000C for easy antenna connections, while an exposed mounting fl ange at each corner of the amplifi er provides for simple and clean wall- mount installation. -
Page 7: Competitive Advantages
Lower Overload and Shutdown Threshold: No matter how strong the outside signal, the Pro 1000C never shuts down. This is a huge benefi t in strong signal environments like cities and locations close to a carrier tower. -
Page 8: Installation Diagram
Outside Directional Antenna Lightning Surge Protector Inside Dome Antenna 1000C to power power The direction of the outside antenna should be adjusted until the “DL” bar is maximized. Simple wall-mount installation. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING... -
Page 9: Post Install Setup
Post Install Setup The WilsonPro Pro 1000C off ers the same cost-eff ective, FCC and carrier approved pas- sive DAS amplifi er solution that installers and integrators have come to trust, including the added functionality, alerts, and troubleshooting of an enhanced cloud management and monitoring solution. -
Page 10: Status Screen
Status Screen The Pro 1000C takes about 20 seconds to boot up. Once boot up is complete, the status screen will appear, showing the amplifi cation and status of each port and band. System Status Screen Splash Screen Lights Description... -
Page 11: Band Status Screens
Status Screen Close-up This screen provides specifi c band information, including the strength of the received uplink and downlink signal, status details, and the amplifi er gain. Band Details Screen PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING... - Page 12 D-Pad with Enter D-Pad with Enter button b tt Status Screen Close-up This screen indicates band gain has been reduced because of the oscillation condition detected at a nearby band. Band Details Screen PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 13 The underscore blinks when carrying traffi c. Yellow: Indicates an active connection has been established, however, it is not strong enough to maintain a reliable cloud connection. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 14 Yellow: Indicates fi rmware upgrade is in progress. It is not safe for the user to remove USB stick. NOTE: Icon will not appear if USB stick is not plugged in. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
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Page 15: Wilsonpro Cloud
The fi rst cloud-based platform for remote monitoring & control of cellular signal amplifi ers. Pro 1000C connects to WilsonPro Cloud via the internet, through a traditional RJ-45 “hardwired” Ethernet connection or via LTE connection through the outside donor antenna. The default setting is “Ethernet Preferred” (gives priority to Ethernet, but will switch to LTE if Ethernet is not connected). - Page 16 To create a new customer from the Dashboard screen, click on CREATE NEW CUSTOMER. NOTE: If you don’t already have a WilsonPro Cloud™ account at cloud.wilsonpro.com, call 1-888-923-4448, Monday-Friday 8am-5pm MT. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 17 (WILSONPRO CLOUD – ADDING A CUSTOMER cont.) Enter information for Customer (business/organization utilizing the Pro 1000C product), Primary Contact (notifi cation recipient), and select a Monitor. After clicking on SUBMIT the new customer will appear on the dashboard page below the alert and status summary with a default location.
- Page 18 Installer/Integrator can assign Monitors to track the performance of the amplifi er(s). A Monitor can be made Administrator, who can see all information within the account and create additional Monitors. Enter information and click SUBMIT. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 19 (WILSONPRO CLOUD cont.) Creating an Additional Customer Location To create an additional customer location click VIEW / EDIT. Then click ADD ADDITIONAL LOCATION. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 20 (WILSONPRO CLOUD – ADDING A CUSTOMER LOCATION cont.) Enter information and click SUBMIT. NOTE: Customer Information and Primary Contact fi elds are required, these must be populated before submitting page. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 21 On the dashboard page, fi nd the customer location you would like to add the amplifi er and click VIEW / EDIT. Then click ADD AMPLIFIER. Add an amplifi er name. An example: Hotel Lobby etc. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 22 The serial number and MAC address will autopopulate after scanning QR code. Click ADD AMPLIFIER. NOTE: The serial number and MAC address fi elds can be populated manually. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 23 Amplifi er Metrics Now that the amplifi er(s) have been added to the location, click VIEW/EDIT to view details about the amplifi er. Click VIEW / EDIT, in the amplifi er list. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 24 The Band Details table above shows per-Band performance metrics. In addition, Bands can be disabled and re-enabled, as well as viewing the Band History. WARNING: Disabling bands could disconnect the LTE connection and prevent communication with the cloud. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 25 (WILSONPRO CLOUD – AMPLIFIER METRICS cont.) The Band History screen provides performance and signal level histories. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 26 Alerts are also displayed on the Amplifi er Details screen for that particular amplifi er. To acknowledge and remove the alert from the lists, choose the alert and click SUBMIT ACKNOWLEDGEMENT. An additional prompt will be displayed indicating alert will be moved to Alert History. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 27 To view past alerts that have been removed from the list, click VIEW ALERT HISTORY. To set which amplifi er conditions will result in an alert, click CONFIGURE ALERTS (this can be done from the Amplifi er Details screen as well). PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 28 UPDATE after modifying the conditions. These alerts (which can be set as notifi cations) and then will be pushed to SMS (text) and email. To confi gure Alert notifi cations click CONFIGURE NOTIFICATIONS. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 29 Recipients identifi ed by email or phone. To add or delete Recipients, click on the . You can also choose which priority level of alerts generates a notifi cation. Click UPDATE when completed. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 30 (WILSONPRO CLOUD cont.) Antenna Tuner Tool To optimize a signal, you can use the Antenna Tuner Tool to help orient an antenna. Click ANTENNA TUNER from the menu drop down. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 31 The antenna tuner tool is refreshed every 10 seconds. Select from the drop-down; Customer, Location, Amplifi er and click CAPTURE CURRENT VALUES. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 32 (WILSONPRO CLOUD – ANTENNA TUNER TOOL cont.) Blue data represents strongest signal for a given Band. Capture and labeling antenna position, can be completed here. cloud.wilsonpro.com 888.923.4448 NEED HELP? PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
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Page 33: Local Ethernet Confi Guration Utility
The default setting of Ethernet preferred, LTE backup, is almost always the best setting to use. If the Installer/Integrator wishes to change this setting, a laptop computer must be connected to the Pro 1000C via a Cat 5/6 cable to the Ethernet port on the amplifi er. Cat 5/6 cable After connecting, the network icon on the amplifi... - Page 34 Type wilsonpro1000c/ into the web browser. A login will be displayed, type the following: Username: admin – Password: admin On the local amplifi er confi guration page you can select BOOSTER, NETWORK and SYSTEM to set confi gurations. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 35 Bands can be turned ON/OFF and you can confi gure the Communication Settings. You can navigate through the site by clicking on the Settings, Status and Antenna Tuner icons located on the left then selecting BOOSTER, NETWORK or SYSTEM. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 36 NETWORK, Ethernet changes can be made here. Click on then SYSTEM, set password for local amplifi er (this password is unrelated to WilsonPro Cloud Service), reboot amplifi er and restore system to factory default. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 37 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then BOOSTER, view overall status of amplifi er, WilsonPro Cloud, LTE connection, Ethernet conection, USB connection and power levels for each band. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 38 (LOCAL ETHERNET CONFIGURATION UTILITY cont.) Click on then SYSTEM, view overall system details. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
- Page 39 ANTENNA TUNING TOOL to assist with orienting the antenna. Click +ADD POSITION and enter description for antenna position. Click RUN TEST to record measurements. These steps can be repeated as many times as you like. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
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Page 40: Safety Guidelines
ISED CPC-2-1-05: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL AMPLIFIER WITH YOUR WIRELESS PROVIDER, PLEASE SEE BELOW: Sprint: http://www.sprint.com/legal/fcc_boosters.html T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827 Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html AT&T: https://securec45.securewebsession.com/attsignalbooster.com/ U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING... - Page 41 Antenna Kit Options The following accessories are certifi ed by the FCC to be used with the PRO 1000C. Inside Antennas Outside Antennas Kit 301111-400170 1 - Yagi Antenna 170’ Wilson 400 Kit 311135-400150 Kit 314411-40075 1 - Panel 1 - Wide Band Directional Antenna Kit 304422-40020 150’...
- Page 42 (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifi cations not expressly approved by weBoost could void the authority to operate this equipment. PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING...
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Page 43: Warranty
However, no responsibility is assumed by WilsonPro for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. support.wilsonpro.com 866.294.1660 NEED HELP? PRO 1000C IN-BUILDING CELL SIGNAL AMPLIFIER WITH REMOTE MONITORING... - Page 44 A Wilson Electronics Brand 3301 East Deseret Drive, St. George, UT 3301 East Deseret Drive, St. George, UT www.wilsonpro.com | support.wilsonpro.com www.wilsonpro.com | support.wilsonpro.com Copyright © 2016 Wilson Electronics. All rights reserved. Copyright © 2017 Wilson Electronics. All rights reserved. Wilson Electronics products covered by U.S.
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